ESCROW ASSISTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 11, 2025 - The Escrow Assistant demonstrates a strong customer service orientation, a detail-oriented approach, and excellent communication skills. Possesses effective problem-solving abilities, efficient organizational skills, and proficiency in managing large pipelines. Capable of working under pressure, meeting deadlines, and adapting quickly to change with minimal supervision.
Essential Hard and Soft Skills for a Standout Escrow Assistant Resume
- Financial Analysis
- Documentation Review
- Discrepancy Resolution
- Regulatory Compliance
- Administrative Coordination
- Information Management
- Process Execution
- Financial Coordination
- Title Examination
- Escrow Management
- Communication
- Detail Orientation
- Time Management
- Client Onboarding
- Customer Service
- Organizational Support
- Proactivity
- Problem Solving
- Client Relations
- Research
Summary of Escrow Assistant Knowledge and Qualifications on Resume
1. BA in Business Administration with 2 Years of Experience
- Administrative support, secretarial, and clerical experience
- Experience with Microsoft Office required, escrow software experience
- Residential or commercial escrow assistant experience
- Superb communication, time management, problem-solving, and customer service skills
- Well-organized and driven
- Real Estate Experience
- Salesforce experience
- Ability to work while functioning under the pressure of problem-solving and time-sensitive deadlines
- Strong Organizational and Multitasking skills
- Exceptional verbal, written, and oral communication skills
2. BA in Finance with 3 Years of Experience
- Strong customer service orientation
- Detail oriented
- Excellent verbal and written communication
- Effective problem-solving skills
- Efficient organizational skills
- Willing to adjust quickly to change
- Proficient in managing a large pipeline
- Capable to work under pressure and meet deadlines
- Able to work individually, as well as team environment with minimal supervision
- Must be comfortable calling lenders, borrowers, and counties
- Computer proficiency in PC applications.
- Ability to read appropriate material to remain current in marketplace standards.
3. BA in Real Estate with 4 Years of Experience
- Direct escrow experience and national closing experience
- Experience with MS Office including Word and Excel
- Strong written and verbal skills to effectively communicate and present at all levels.
- Ability to manage multiple priorities and effectively prioritize and execute in a fast-paced environment.
- High level of demonstrated customer service, and time management skills.
- Ability to read and interpret documents such as underwriting guideline matrix, lender's instructions, trust agreements and preliminary title reports/commitments.
- Ability to handle high-volume refinance accounts
- Possess thorough knowledge of conforming and non-conforming investor loan guidelines.
- Good communication and customer service skills and a positive attitude.
- Good attention to detail and organization.