Job Summary:

• Work with and support Senior Engineering Equipment Specialist and Engineering Operations Manager to complete tasks
• Perform maintenance-related activities as per scheduled needs and support emergent repairs
• Participate in monthly Global TEQ calls.
• With support from the Senior Engineering Equipment Specialist, own new equipment, and fixture design from concept to implementation for COS internal customers, or other internal global customers as assigned.
• Collaborate with all stakeholders to create fixture and machine specifications, and establish project timelines and cost estimates.
• Independently design and document robust equipment and fixtures.
• Create, review and select appropriate technical concepts to meet customer needs.
• Work with the Senior Engineering Equipment Specialist and Engineering Operation Manager to track and report the progress of all equipment and fixture projects.
• Work closely with internal customers, the machine shop, and external suppliers to meet project needs and timelines.
• Support initiatives of the global test team as assigned.
• Guide equipment function and maintenance to various teams and locations

Skills on Resume: 

• Project Management (Soft Skills)
• Mechanical Design (Hard Skills)
• Problem-Solving (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Technical Documentation (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Global Operations Awareness (Soft Skills)
• Customer-Focused Engineering (Soft Skills)

Job Summary:

• Lead, provide and/or follow technical and regulatory guidance into the commissioning, qualifications and validation of various laboratory equipment and other GxP systems.
• Perform activities related to the effective validation of laboratory instruments and other specific systems including, but not limited to, HPLCs, GCs, FTIRs etc.
• Possess experience with laboratory instrument operation and/or interfaces, as well as LIMS
• Maintain close coordination with the Laboratory Systems Administrators, Lab Project Managers and IT shared services as well as external vendors
• Provide operational support through the change control process for lab instruments and systems
• Create/review/approve/retain appropriate validation documentation. 
• Engage other departments for documentation reviews and decisions
• Perform and/or monitor execution of system C&Q testing according to specified metrics, identify and resolve issues and challenges
• Accountable for the pre-QA evaluation of systems test results
• Coordinate meetings with cross-functional departments, to drive project progress, facilitate decisions, provide updates
• Support over shutdowns or extended hours, specifically during installation and commissioning/validation phases

Skills on Resume: 

• Technical and Regulatory Guidance (Hard Skills)
• Laboratory Instrument Validation (Hard Skills)
• Instrument Operation/Interfaces (Hard Skills)
• Cross-functional Coordination (Soft Skills)
• Change Control Support (Hard Skills)
• Validation Documentation (Hard Skills)
• System C&Q Testing (Hard Skills)
• Project Coordination (Soft Skills)

Job Summary:

• Building and fostering relationships with key customer contacts
• Delivering superior customer service focused on added value
• Partnering with customers to help them minimize losses and excess charges
• Helping customers to understand account data to quickly identify potential issues
• Reviewing customer analytics to identify potential problem accounts
• Making recommendations to customers to deliver creative solutions to problems
• Fabricate delivery systems for customers
• Supports the use and maintenance of standard equipment
• Provides field assistance for distributors and end users
• Ensures quality checks to guarantee equipment meets standards/specifications
• Receive and inspect all parts/pieces, maintain parts inventory
• Keeps accurate work records such as QC records and inventory lists
• Inspect and maintain all work-related tools to ensure safe operations

Skills on Resume: 

• Relationship Building (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Cost Minimization (Soft Skills)
• Data Analysis (Hard Skills)
• Account Review (Hard Skills)
• Creative Problem Solving (Soft Skills)
• Delivery System Fabrication (Hard Skills)
• Equipment Maintenance (Hard Skills)

Job Summary:

• Following all safety procedures and expectations when working on equipment in the clean room.
• Adhering to all cleanroom protocols and procedures.
• Performing preventative maintenance and repairs on factory equipment within assigned areas.
• Maintaining a clean work area before, during, and after repair and maintenance work.
• Employing strong attention to detail, including documentation of actions and observation regarding the equipment.
• Troubleshooting equipment problems to the root cause.
• Communicating findings to peers and engineers.
• Making recommendations to improve practices within the area of the factory.
• Employ basic statistical process control concepts to troubleshoot and monitor the health of equipment in the area.
• Troubleshooting to the component level

Skills on Resume: 

• Safety Compliance (Soft Skills)
• Cleanroom Protocol Adherence (Soft Skills)
• Preventative Maintenance (Hard Skills)
• Work Area Organization (Soft Skills)
• Attention to Detail (Soft Skills)
• Troubleshooting Equipment (Hard Skills)
• Communication of Findings (Soft Skills)
• Statistical Process Control (Hard Skills)

Job Summary:

• Collects equipment-related data, assists in the preparation of the data, reviews it for accuracy, and makes any necessary corrections.
• Enters equipment data and corrections into the College computer system (Colleague).
• Review data entered into Colleague and make any necessary adjustments and corrections.
• Collects and summarizes data for end-users and answers data-related inquiries.
• Prepares both internal and external equipment reports.
• Helps to ensure that new, donated, and surplus equipment is properly processed and recorded by assigning new equipment number tags, replacing worn or lost tags, and maintaining records according to all local, state, and federal regulations.
• Assists in the annual equipment audit of all College-owned equipment by scanning existing fixed and high-risk assets on all campuses and other locations maintained by the College and documenting status.
• Assists in the transfer, sale, and disposal of the College’s fixed assets.
• Responds to both internal and external equipment inquiries that may arise regarding any equipment, reporting, policies, or procedures.
• Helps create and maintain process documentation for inventory control.
• Collaborate with equipment owners and other functional groups on the process for the acquisition, operation, maintenance, and disposition of assets.
• Creates or updates asset information on CMMS.
• Collects asset information and creates reports to present to management.
• Supervise contractors and/or third-party vendors.

Skills on Resume: 

• Data Collection (Hard Skills)
• Data Entry (Hard Skills)
• Report Preparation (Hard Skills)
• Equipment Tagging (Hard Skills)
• Asset Auditing (Hard Skills)
• Asset Disposal (Hard Skills)
• Process Documentation (Hard Skills)
• Vendor Supervision (Soft Skills)

Job Summary:

• Build, configure and test functionality of all Point-of-Sale equipment and peripherals
• Receipt, thermal and laser printers
• Payment processing terminals (e.g., Verifone, Ingenico)
• Load appropriate firmware & configurations as per documented procedure
• Log failure information to appropriate systems
• Assist with requests from all systems to ensure SLAs are met
• Support and contribute to a zero-error environment
• Liaison with application support for image updates and testing
• Liaison with Customer Support for troubleshooting issues
• Assist refurb and shipping area
• Monitor/track the acquisition and disposition of new assets.
• Ensure the introduction of new assets is conducted following company policies and requirements.
• Maintain good control of asset documentation and ensure information is current and accurate.

Skills on Resume: 

• POS Equipment Configuration (Hard Skills)
• Payment Terminal Management (Hard Skills)
• Firmware Loading (Hard Skills)
• Failure Logging (Hard Skills)
• SLA Support (Soft Skills)
• Zero-Error Support (Soft Skills)
• Application Support Liaison (Soft Skills)
• Asset Documentation (Hard Skills)

Job Summary:

• Work closely with multiple departments, teams, field staff, and Operators to ensure the current facilities and equipment meet the needs of the business 
• Support the resolution of Operator issues/escalations and overall satisfaction with programs and initiatives 
• Educate relevant stakeholders on key initiatives and processes 
• Review and execute cross-functional scopes of work for the organization (including, but not limited to Specialty Consulting, Test and Rollout, and mall remodel warranty) 
• Contribute to projects that support restaurant-quality improvement initiatives across the organization 
• Access and organize data and content in order to create effective reports and develop insights 
• Ensure regional Facilities & Equipment spending does not exceed allotted resources 
• Provide 24/7 emergency support to restaurants, including rotational after-hours phone service 
• Serve on inter and cross-departmental teams across the organization to represent the FEQ field perspective 
• Enhance and develop strong business relationships across the organization with an eye toward 
• Ensuring all functions are aligned for maximum operator satisfaction and representation 
• Facilitate meetings and lead cross-functional teams in order to achieve desired business outcomes 
• Accept and process payments.

Skills on Resume: 

• Cross-Department Collaboration (Soft Skills)
• Issue Resolution (Soft Skills)
• Stakeholder Education (Soft Skills)
• Project Management (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Budget Management (Hard Skills)
• Emergency Support (Soft Skills)
• Relationship Building (Soft Skills)