• Develop or assist in developing and distributing educational materials including videos, guides, and posters.
• Tracks and documents accidents to understand causes and recommend changes to prevent future accidents. 
• Performs inspections and audits of facilities, equipment and processes recommending corrections or additional precautions to ensure compliance to established regulations.
• Identify and deliver the training of workplace safety to supervisors/managers.
• Has a broad and current knowledge of all government and applicable industry safety regulations.
• Work is generally independent and collaborative in nature.
• Establishes methods for maximum utilization of production facilities.
• Establish or assist in establishing accident prevention measures and may manage training programs for personnel concerning all phases of production operations.
• Develop and implement plans and program for facility modifications and revision to operating methods.
• Operate chemical cleaning system.
• Coordinates the removal and proper disposal of hazardous waste

• Safety Auditing (Hard Skills)
• Training Delivery (Soft Skills)
• Regulatory Knowledge (Hard Skills)
• Accident Documentation (Hard Skills)
• Hazardous Waste Disposal (Hard Skills)
• Safety Program Management (Hard Skills)
• Chemical System Operation (Hard Skills)
• Facility Optimization (Hard Skills) 

Job Summary:

• Support day-to-day EHS operations in a fast paced, cross functional and highly collaborative environment, serving groups that perform activities including R&D, manufacturing, and logistics
• Perform risk analysis, job hazard analysis, and standard operating procedures
• Review work instructions and current work practices to identify need for additional controls
• Stock and distribute safety supplies
• Complete routine workplace and safety equipment inspections
• Drive corrective action resolution with a hands-on and innovative approach to problem solving
• Administer basic training sessions and information flow down sessions
• Conduct risk assessments, safety audits and ergonomic work-task audits
• Drive innovative solutions, document, and support EHS concerns and challenges
• Organize, file, and maintain EHS documentation
• Screen Incident Reports to ensure all documentation is accounted for and properly recorded
• Collect and track compliance records as requested
• Have a growing knowledge of EHS performance metrics and drive actions to directly influence continuous improvement

Skills on Resume:

• EHS Operations Support (Soft Skills)
• Risk Analysis (Hard Skills)
• Work Instruction Review (Hard Skills)
• Safety Supply Management (Hard Skills)
• Workplace Inspections (Hard Skills)
• Corrective Action Resolution (Soft Skills)
• Training Sessions (Soft Skills)
• Compliance Tracking (Hard Skills) 

Job Summary:

• Perform any other tasks that may be assigned by the EHS Supervisor or Senior EHS Staff
• Proactively identify and act on opportunities to continuously improve
• Perform additional tasks, duties, and responsibilities by EHS management.
• Stay up-to-date on regulatory code changes and understand the implications to the business related to these changes
• Advise internal customers regarding regulatory compliance related to creation and research initiatives
• Identify regulatory challenges relevant to commercial opportunities, and collaborate cross-functionally to solve them
• Develop, maintain company SOP and customer Support
• Complete and deliver documentation to support external customer requirements
• Identify issues relevant to customer opportunities
• Build and maintain strong relationships with internal and external customers
• Obtain a thorough knowledge of customer requirements
• Identify and implement opportunities for efficiencies with current processes
• Deliver support on time, meeting customer expectations

Skills on Resume:

• Task Flexibility (Soft Skills)
• Continuous Improvement (Soft Skills)
• Regulatory Knowledge (Hard Skills)
• Compliance Advice (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• SOP Development (Hard Skills)
• Customer Documentation (Hard Skills)
• Customer Relationship Building (Soft Skills)

Job Summary:

• Conduct investigations and conduct audits
• Develop training materials and conduct training sessions
• Waste inspections, packing and shipping
• Routine visual inspections
• Environmental sampling and testing
• Operations and maintenance of ventilation air handling systems
• Routine cleaning and hazardous waste operations
• Emergency preparedness inspections
• Quarterly air flow verification
• Industrial Hygiene (IH) sampling
• Routine maintenance and operations of water treatment systems
• Learn both safety and environmental requirements while filling in at plant locations
• Assist with basic administrative functions for EHS Department

Skills on Resume:

• Investigations and Audits (Hard Skills)
• Training Development and Delivery (Soft Skills)
• Waste Management (Hard Skills)
• Visual Inspections (Hard Skills)
• Environmental Sampling (Hard Skills)
• Ventilation System Maintenance (Hard Skills)
• Hazardous Waste Operations (Hard Skills)
• Emergency Preparedness (Hard Skills)

Job Summary:

• Plan, implement and coordinate safety programs, requiring application of engineering principles and technology, to prevent or correct unsafe environmental working conditions to reduce risk, control costs, analyze and ensure compliance throughout all business functions.
• Develop and drive cross-functional teams, projects for evaluation, develop and implement policies, training, metric assessments and hazard controls to ensure regulatory compliance and incorporate best management practices in regard to occupational safety.
• Provide technical expertise to teams to help evaluate risks and cost-effectively resolve health and safety issues, including recommendations from incident investigations, and internal and/or regulatory audits. 
• Serve on cross-functional teams, facilitate audits, develop safety procedures, lead and/or participate in incident investigations and safety training, interact with operations and maintenance and interface with external regulatory organizations.
• Support in the development and actively manage EHS programs in support of Warn Automotive’s strategic and team-specific goals
• Create a culture of injury-free attitudes within the organization by demonstrating honest, genuine care and passion for safety
• Support the development and management programs that adhere to Occupational Safety and Health Administration (OSHA) guidelines and support the elimination of industrial accidents
• Develop accident prevention and loss-control processes and programs for incorporation into the operational policies of the organization
• Compile, analyze and interpret statistical data related to exposure factors concerning occupational illnesses and accidents and/or environmental standards and requirements and report to business leaders.
• Ensure regulatory compliance, communication and reporting in ways 
• Write and upkeep EHS policies and procedures in accordance with OSHA, State and Federal regulations

Skills on Resume:

• Safety Program Coordination (Hard Skills)
• Team Leadership (Soft Skills)
• Risk Evaluation (Hard Skills)
• Incident Investigation (Hard Skills)
• EHS Management (Hard Skills)
• Safety Culture (Soft Skills)
• Accident Prevention (Hard Skills)
• EHS Compliance (Hard Skills)

Job Summary:

• Organize and conduct audits and hazard evaluation and control, performing analysis of equipment, processes, facilities and communication in support of risk reduction
• Maintain program records requiring metrics, documentation and budget/cost savings
• Work with Warn Automotive’s team members and leadership to evaluate opportunities for recycling, waste reduction and new raw materials to reduce existing impacts.
• Support, manage and improve Warn Automotive’s EHS programs in ways
• Act as liaison with outside organizations such as fire departments, EMS and rescue teams, inspectors, to assure information exchange and mutual assistance
• Maintain inventories of safety equipment and PPE
• Managing daily EHS functions such as job safety analysis (JSA), auditing, EHS lean initiatives, issue resolution and change management
• Manage programs including hazard communications, hearing conservation, air quality, security and emergency evacuation, STOP, LOTO and First Responders.
• Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals. 
• Work with management/team members in support of Warn Automotive’ s EHS goals in ways
• Provide counsel to managers responsible for safety and environmental protection including remedial and preventative programs tailored to specific team needs

Skills on Resume:

• Audit and Hazard Evaluation (Hard Skills)
• Program Record Maintenance (Hard Skills)
• Recycling and Waste Reduction (Soft Skills)
• EHS Program Management (Hard Skills)
• External Liaison (Soft Skills)
• Safety Equipment Management (Hard Skills)
• Job Safety Analysis (JSA) (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Support EHS activities of leadership to ensure implementation of EHS activities throughout the organization
• Identify EHS training and certification needs, develop materials and courses, present topics, identify and train instructors
• Conduct incident preparedness evaluation and training, be an integral and active member of Warn Automotive’s safety committees
• Work with engineering and production team members to determine health, safety and ergonomics of products.
• Manage accidents/incidents in support of Warn Automotive’s EHS goals and accident prevention in ways 
• Lead investigations and identify root cause of accidents
• Conduct incident preparedness, response, investigation, root cause analysis, corrective measures and tracking
• Partner with Human Resources in support of Worker's Compensation Reporting and Return to Work Programs
• Accountable for Sarbanes-Oxley compliance in assigned area. 
• Responsible for the design and operating effectiveness of internal controls, including a self-assessment and report to management.
• Accountable for developing and monitoring processes and practices necessary for legal and ethical compliance in assigned area.

Skills on Resume:

• EHS Support (Soft Skills)
• Training Development (Hard Skills)
• Incident Preparedness (Hard Skills)
• Safety Committee Participation (Soft Skills)
• Accident Management (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Workers Compensation Support (Soft Skills)
• Compliance Monitoring (Hard Skills)

Job Summary:

• Daily activities focused on the implementation of Environmental Protection and Employee Safety policies, procedures and guidelines
• Maintain Safety Data Sheet (SDS), Safety Policies and other documentation
• Aid management with safety and regulatory audits
• Coordinate the hazardous waste manifest profiles and manifest retention
• Movement of chemicals and hazardous waste
• Assist in the administration with safety training record keeping and inspections of safety equipment
• Assist in audit of safety policies, procedures training records, etc
• Assist in ordering PPE for a high-voltage electrical safety applications
• Support the implementation of an effective preventive maintenance program to ensure the stewardship of DRS assets
• Respond to problems and issues in a tactful and expedient manner
• Support facilities inspections and reporting requirements
• Collect data and generate reports and metrics

Skills on Resume:

• Policy Implementation (Hard Skills)
• Documentation Management (Hard Skills)
• Safety Audits (Hard Skills)
• Hazardous Waste Management (Hard Skills)
• Safety Training Record Keeping (Hard Skills)
• PPE Ordering (Hard Skills)
• Preventive Maintenance Support (Soft Skills)
• Data Reporting (Hard Skills)

Job Summary:

• Conduct and report findings of EH&S (Environmental, Health and Safety) audits and inspections, Maintains files of EH&S audits and inspections
• Understand the requirements of facility-issued permits (currently stormwater and air)
• Take immediate necessary actions to ensure the site stays in compliance with all issued permits
• Learn the facility waste and recycling processes and how to handle regulated waste streams, 
• Take necessary training courses to understand all aspects of EH&S compliance for the site.
• Conduct some safety, health and environmental-related training, 
• Be proficient with the company EH&S database that tracks all environmental and safety metrics.
• Audit and maintain critical EH&S equipment and supplies (eyewash stations, spill cabinets, AED’s, etc.), 
• Participate in environmental and safety committees, lead Incident Investigations.
• Ensure SH&E designated safety communication boards are current, safety training of transferred or new employees is complete, audit forklift operators and shipping drivers for daily inspection sheet compliance, seat belt use, safe driving performance, etc.
• Coordinate by hand and eye with good hand dexterity (gripping and pinching repetitively) for more than 2/3’s of the work shift.

Skills on Resume:

•  EH&S Auditing and Reporting (Hard Skills)
• Permit Compliance (Hard Skills)
• Waste and Recycling Management (Hard Skills)
• EH&S Training (Soft Skills)
• EH&S Database Proficiency (Hard Skills)
• Safety Equipment Maintenance (Hard Skills)
• Incident Investigation (Hard Skills)
• Safety Compliance Monitoring (Hard Skills)

Job Summary:

• Build and maintain knowledge regarding company technology
• Inspects and monitors equipment, work areas, and work practices and procedures for compliance with established environmental health and safety rules, and regulations.
• Provides services related to handling, storage, and disposal of hazardous materials
• Records data and assists staff in acquiring appropriate regulatory information
• Posts safety guidelines, official announcements, and related communications.
• Assists with training programs in technical areas
• Communicate consistently and effectively to all cross-functional team members where needed to ensure EHS improvements and changes are understood, and questions are answered to move projects forward
• Represent company in a professional manner in all interactions
• Support the philosophy of the organization to provide high-performing technology to maximize customer satisfaction
• Provide technical leadership by assisting others in identifying hazards and implementing defenses
• Train team members through technical communications and/or presentations.
• Lead compliance and regulatory activities by interfacing with other departments ensuring all environmental compliance and regulatory requirements are met

Skills on Resume: 

• Technical Knowledge (Hard Skills)
• EHS Compliance (Hard Skills)
• Hazardous Material Handling (Hard Skills)
• Data Management (Hard Skills)
• Training and Development (Soft Skills)
• Communication (Soft Skills)
• Leadership (Soft Skills)
• Regulatory Oversight (Hard Skills)

Job Summary:

• Collection and handling of samples and/or completing required testing for Asbestos assessments and abatement, Microbial assessments and remediation and Indoor air quality & occupational hygiene (i.e. noise, biological, chemical, radiation & other).
• Preparing and calibrating sampling equipment for field use
• Collection and maintenance of detailed field notes and observations
• Preparation and use of air monitoring equipment
• Basic application and interpretation of results to ensure the quality and accuracy of deliverables.
• Site reconnaissance, inspections, & observations for hazardous materials, microbial assessments, industrial hygiene monitoring, infection control and other related EHS discipline work
• Accurately record relevant data through the appropriate means, medium, and/or equipment.
• Prepare and coordinate/assist with project documentation, which could include tabulation of field data and interpreting and preparing written deliverables
• File and manage all project related field notes including some data entry and assistance with report preparation.
• Monitor contractors and subcontractors on behalf of Clients to ensure they are meeting the project scope of work and regulatory requirements safely and professionally.
• Promote and adhere to corporate Health and Safety policies and procedures
• Participate in the preparation of health and safety plans and adhere to site-specific requirements to mitigate or eliminate risk to Golder staff, clients, employees and the public
• Identify & report potential & existing site hazards, incidents, & potential Fatal Risk Controls
• Ensure proper care, handling, and storage of equipment, samples, and products.
• Work with and support other Golder employees in the field and/or office
• Carry out fieldwork under the direction of more experienced Golder employees

Skills on Resume: 

• Sample Collection (Hard Skills)
• Equipment Calibration (Hard Skills)
• Field Documentation (Hard Skills)
• Air Monitoring (Hard Skills)
• Site Inspections (Hard Skills)
• Data Recording (Hard Skills)
• Health & Safety Compliance (Soft Skills)
• Teamwork (Soft Skills)

Job Summary:

• Implements tasks related to infectious disease control through chemical disinfection
• Handles materials that may contain infectious disease or blood-borne pathogens,
• Works in environments where microbial growth may be present
• Performs limited bacterial growth remediation
• Use various mechanical devices and manual tools associated with disinfection
• Identifies and reports building health and safety deficiencies in facilities
• Performs all work in accordance with established standards, methods and practices
• Scope may include minor building component removal including chemical waste
• Periodically cleans air vents to reduce microbial growth
• Supports health inspection improvement process
• Supports water quality program through water sampling and flushing protocols
• Conducts limited and minor environmental sampling
• Supports Summer Mobile Inspection Indoor Air Quality (IAQ) Program
• Periodically replaces discharged/ expired fire extinguishers of various chemical origins
• Replaces District Automated External Defibrillator (AED) expired battery components

Skills on Resume: 

• Infectious Disease Control (Hard Skills)
• Hazardous Material Handling (Hard Skills)
• Microbial Remediation (Hard Skills)
• Equipment Use (Hard Skills)
• Facility Inspections (Hard Skills)
• Environmental Sampling (Hard Skills)
• Health & Safety Compliance (Hard Skills)
• Team Support (Soft Skills)

Job Summary:

• Supervising staff, participating in audits (internal, external and health authorities), and following up close out of audit non-conformances.
• Mentoring and guiding staff to maintain clean and safe working conditions in a cGMP-compliant facility.
• Leading process safety reviews prior to implementation of processes into commercial manufacture.
• Conduct ongoing analysis and evaluation of compliance programs and implement changes as necessary.
• Supporting emergency management and preparedness planning, activities, programs and operations.
• Establishing priorities and developing policies and procedures in compliance with regulatory requirements.
• Review, revise, update and maintain EHS records and document tracking and instructions in use. 
• Develop communication systems for the dissemination of EHS information.
• Ensure the creation and submission of annual compliance program reports.
• Manage industrial occupational hygiene monitoring and sampling, develop and implement emission monitoring (noise, odour etc) and sampling strategies, perform trending analysis and prepare reports.
• Serve as hazardous waste coordinator and manage storage and disposal of hazardous wastes and materials. 
• Maintain Material safety data sheets (MSDS) and control of substances hazardous to health forms by law.

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Auditing and Compliance (Hard Skills)
• Mentoring and Training (Soft Skills)
• Process Safety Review (Hard Skills)
• Emergency Preparedness (Hard Skills)
• Policy and Procedure Development (Hard Skills)
• Environmental Monitoring (Hard Skills)
• Hazardous Waste Management (Hard Skills)

Job Summary:

• Manage EHS education through the development and implementation of a variety of training programs such as risk assessment, process safety, emergency preparedness, permit to work, spill containment, incident, accident, near miss reporting etc.
• Oversee and coordinate facilities inspections and review accident reports, hazard complaints, incident reports, injuries and near misses and investigate causes and implement corrective/preventative action plans.
• Managing, coordinating and supporting all fire prevention and code enforcement activities
• Develop, recommend, and implement control strategies to eliminate or reduce environmental health and safety hazards.
• Maintaining safety equipment (PPE) inventory, controlling and purchasing site safety equipment
• Developing and reviewing all bid specifications for environmental actions. 
• Support larger initiatives and act as project manager such as developing project scope, specifications and cost estimates to bid and oversee projects implementation.
• Developing and managing assigned program budgets while identifying cost-effective strategies for maintaining safety and environmental programs. 
• Planning for and evaluating personnel needs, equipment needs and future compliance issues.
• Researching and making recommendations for procurement of state-of-the-art safety equipment needs and future compliance issues.
• Interacting regularly with management, production and outside agencies in all plant operations.
• Work with teams across the business to promote behavioral strategies and a positive EHS culture.
• Maintaining an awareness of new and existing relevant laws, rules and regulations, and take actions appropriate to ensure timely compliance and communication to appropriate departments.
• Perform all duties in accordance with safety rules and regulations.

Skills on Resume: 

• EHS Training Development (Hard Skills)
• Incident Investigation (Hard Skills)
• Fire Prevention Management (Hard Skills)
• Hazard Control Strategies (Hard Skills)
• Safety Equipment Management (Hard Skills)
• Project Management (Hard Skills)
• Budget Management (Hard Skills)
• Regulatory Compliance Awareness (Hard Skills)

Job Summary:

• Coordinate and maintain the site Health, Safety and Environment (HSE) Program, by conducting regular trainings and audits, provide solutions for safety issues in a timely and appropriate manner
• Maintain accurate records for safety activities performed, leveraging internal systems
• Conduct incident analysis using root cause analysis
• Maintain and complete all compliance reporting obligations, including regulatory permits
• Develop operational knowledge and functional understanding of at least 2 key operational areas across the warehouse, plant and field
• Participate in DDS meetings and follow through on safety-related issues. 
• Support areas across the plant to drive the adoption of 5S and use focused improvement techniques to contribute to the improvement of processes and site safety program
• Develop best practices and share within the Safety Network.
• Utilizing initiative and independent judgment, construct and assist with event analysis
• Perform technical duties in programs related to industrial hygiene, environmental, recycling and health and safety
• Utilize technical knowledge in performing equipment analysis and material processing
• Develop and execute inventories and inspections for critical to EHS equipment

Skills on Resume: 

• HSE Program Coordination (Hard Skills)
• Safety Record Keeping (Hard Skills)
• Incident Analysis (Hard Skills)
• Compliance Reporting (Hard Skills)
• Operational Knowledge (Hard Skills)
• Process Improvement (Hard Skills)
• Industrial Hygiene (Hard Skills)
• Equipment Inspection (Hard Skills)

Job Summary:

• Performs regular infectious disease screening procedures including, but not limited to temperature checks and personal exposure questions
• Ensure the maximum employee capacity of the lobby is not exceeded during the screening process
• Maximize employee health screening speed
• Create pass-down reports
• Organize PPE for employee distribution
• Inventory and maintain PPE
• Quickly and accurately communicate screening failures to H&S Technician Lead
• Provide uninterrupted overage of facility lobbies for employee screening and regular surface decontamination
• Assess employee health in accordance with County, CDC and WHO workplace guidelines
• Make decisions relating to work eligibility based on screening procedures
• Prepare single-use PPE kits
• Disinfect relevant apparatus and workstations in accordance with company sanitation policies
• Assist the Human Resources and EHS Departments with projects relating to employee health and safety
• Decontamination of the general office building by wiping down all high-touch surfaces
• Decontamination of the warehouse and boxes being received into the building

Skills on Resume: 

• Infectious Disease Screening (Hard Skills)
• Lobby Capacity Management (Hard Skills)
• Health Screening Efficiency (Hard Skills)
• Report Writing (Hard Skills)
• PPE Organization (Hard Skills)
• Communication of Screening Failures (Soft Skills)
• Surface Decontamination (Hard Skills)
• Employee Health Assessment (Hard Skills)

Job Summary:

• Provides guidance, and coaching, and serves as a resource to all team members while championing SEH best practices.
• Supports site Ergonomic and Industrial Hygiene Programs.
• Collects and maintains field data to demonstrate compliance to all company and regulatory requirements.
• Update and assign Safety Training for local site SEH programs.
• Assist in the creation, execution, and evaluation of site SEH inspection and audit programs.
• Acts as an incident investigator, champions investigation best practices and provides leadership to the resolution of corrective actions.
• Assist in entering incident, observation and potential hazard reporting
• Execute other duties in support of safety, health, and environmental programs.
• Project oversight for asbestos and lead abatement projects
• Building material surveys and Report preparation
• Indoor air quality evaluations
• Radon and drinking water testing

Skills on Resume: 

• Team Coaching (Soft Skills)
• Ergonomics Support (Hard Skills)
• Field Data Collection (Hard Skills)
• Safety Training (Hard Skills)
• SEH Inspections (Hard Skills)
• Incident Investigation (Hard Skills)
• Hazard Reporting (Hard Skills)
• Environmental Testing (Hard Skills)

Job Summary:

• Update and maintain all site EHS programs
• Perform EHS audits and incident investigations as necessary
• Identify, document and resolve safety system weaknesses
• Ensure compliance with local, state and federal health and safety regulations
• Conduct daily and follow-up safety and hazard inspections of the facility
• Maintain records of facility inspections, corrective actions, training documentation, and document control.
• Lead in the development and implementation of safety programs, policies and procedures in multiple areas of operations in the facility.
• Develop and conduct the training required for all employees in all areas of health and safety standards
• Lead investigation of incidents to identify root causes and assist in the development of preventative measures as well as analyzing accidents and incidents for trends
• Complete all required documentation, paperwork, and recordkeeping
• Coordinate inspections, assessments, surveys, and program evaluations to identify potential hazards, and ensure compliance with all applicable safety and environmental rules.
• Promote and maintain a safe work environment.
• Lead safety team and the safety committee.

Skills on Resume: 

• EHS Program Management (Hard Skills)
• Auditing & Incident Investigation (Hard Skills)
• Safety System Analysis (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Facility Inspections (Hard Skills)
• Safety Training Development (Hard Skills)
• Incident Root Cause Analysis (Hard Skills)
• Safety Team Leadership (Soft Skills)

Job Summary:

• Implement detailed EH&S / IH programs mainly focused on compliance using EH&S work processes, standards and procedures. 
• Communicate and guide about changes.
• Coach and guide people in the field, and promote the Management of the Change process of the department in an active way.
• Keep the IH assessment tool up to date for the facilities
• Assure compliance with REACH / MSDS’s updates for the facilities
• Participate in EH&S-related root cause investigations.
• Complete assigned scheduled compliance tasks and guide teams to complete tasks
• Participate in specific self-assessments/audits as an element focal point.
• Provide EH&S orientation and indoctrination training to new employees according to the onboarding task list.
• Collect data for EH&S reporting.
• Report Risk Inventory Evaluations and Risk Reduction plans for the facilities.
• Participate in Pre-startup safety reviews and Management of Change Reviews.
• Guide and support teams and individuals in EH&S-related tasks and activities in the field. 
• Participate actively in one or more Safety Action Committees.
• Strong team member in all EH&S communications
• Write procedures and programs

Skills on Resume: 

• EHS Program Implementation (Hard Skills)
• Compliance Communication (Soft Skills)
• Field Coaching (Soft Skills)
• IH Assessment Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Incident Investigation (Hard Skills)
• Safety Training (Hard Skills)
• Procedure Writing (Hard Skills)