• Works directly with IT and business users to thoroughly understand functional requirements to produce effective technical design documentation using best practice development standards for ERP systems. 
• Assist in the implementation of purchased application software and integrate it with company applications, databases and technology platforms.
• Responsible for managing progress toward resolving critical production support and application enhancement requests prioritized with the IT department.
• Review business requirements with the goal of developing high-level solution design, timelines, and resource estimates for implementation, including deployment recommendations factoring in the Information Technology Department standards, security, audit and compliance requirements.
• Works in collaboration with the business users and IT team to ensure production support and application enhancement requests and system changes are prioritized
• Customizes and configures workflow to allow for the integration of client/server applications.
• Responsible for designing, planning and executing application testing strategies and tactics to ensure software quality throughout all stages of the implementation and testing process. 
• Providing solutions within ERP applications
• Collaborate with end users to find the best solutions
• Provide training to end users within the ERP applications
• Work within various business processes and modules within the ERP Applications
• Working with the team to define the ERP roadmap, as well as determine goals

Skills: Technical Documentation, Application Integration, Production Support Management, Solution Design, Workflow Customization, Testing Strategies, ERP Solutions, End User Training.

• Develops new and/or improve existing procedures to ensure the integrity of ERP systems and databases.
• Creates documentation and procedure guidelines for ERP systems users.
• Supports and/or leads new ERP implementations and initiatives throughout all levels of the company.
• Training, Leading and Mentoring new / less experienced users/team members on general data management logic as well as other related training on software supporting IFS integration/utilization and setup, sharing new ERP and manufacturing insights and promoting a positive team environment.
• Engages with all departments to utilize IFS to its fullest through product design/configuration integration and improvements.
• Participates in brainstorming sessions and other team meetings intended to define design priorities and performance goals based on client objectives and software capabilities.
• Shows proficiency by effectively working with others in a collaborative environment under uncertain circumstances to resolve issues that require innovative and unique approaches.
• Integrates product changes into the database and controls critical data setup on a Companywide level.
• Data mining for conversion into usable datasets/reports.
• Assist in determining the impact of operational issues and provide input into resolution via data extraction and quantification.
• Researches best practices and usage of Enterprise Resource Planning functions within external organizations as a prelude to potential usage

Skills: ERP Procedures, Documentation, ERP Implementations, User Training, IFS Integration, Design Priorities, Collaborative Problem Solving, Data Integration.

• Works with ERP systems users from all departments/Business Units on a Global scale to determine appropriate system configuration and Data setup.
• Extensive support to functional business areas for improvement through utilization of the ERP solution.
• Testing and Validation of new releases of ERP systems and updates to use in a production environment.
• Defines, creates and coordinates test plans, test scripts, and test procedures based on requirements. 
• Collaborate with both internal and third-party consultants/vendors to ensure root-cause issue resolution.
• Function as first-line support on all ERP-related issues, analyze, resolve, and/or escalate issues as are reported to meet Service Level Agreements with the business and maintain business continuity.
• Provides guidance as administrator with knowledgeable persons throughout the Agency and its partners to help define user needs and develop data processing solutions.
• Evaluates/Prepares and Consult in recommendations for cross-functional process establishment and improvement of procedures
• Participates in the Change Request process to approve, document, test and certify all changes to the ERP system.
• Uses Oracle/MS SQL/PLSQL for improvements through custom Reports and customization of the ERP system.
• Creates metrics/statistics (using Power BI, SSRS, SharePoint and other software) for showcasing Efficiencies/Deficiencies to critical department sectors.
• Responsible for requirements collection, analysis, design, implementation, and testing of all Finance functions, enhancements, and modifications.
• Responsible for troubleshooting and resolving issues, working closely with the user departments and maintaining the system on a regularly scheduled basis.

Skills: ERP Configuration, Data Setup, ERP Testing, Test Planning, Issue Resolution, User Support, SQL Customization, Reporting.

• Implement and support Baan V / Infor LN applications and underlying systems.
• Deploy standard solutions, working with Solutions Management and business.
• Gap analysis, functional specifications, implementation, Solution Testing, support UAT and Support Customer onboarding.
• Prepare process/technical documentation of solutions.
• Design, develop and deliver reports and data mining. 
• Understand and define Data Models, MS SQL servers and queries.
• Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers, and cross-functional teams.
• Ensure compliance with the systems, security and SOX requirements.
• Create technical specifications, from the functional specifications, engaging key stakeholders where necessary, and clarifying needs.
• Identify and document requirements
• Deliver reports using Fusion tools, in particular, OTBI, BIP and Smartview, across Fusion and EPBCS solutions
• Work closely with the solution architect to identify optimum technical solutions and ensure that reports are consistent with system design.

Skills: Baan V/Infor LN Support, Gap Analysis, Functional Specifications, Solution Testing, Data Mining, Data Modeling, Report Delivery, Compliance Management.

• Responsible for developing Sage X3 and its supporting systems to improve control and efficiencies across the business.
• Responsible for analyzing business processes and finding business efficiencies that have a direct impact on the performance of the group.
• Manage acceptance testing of all new interface/patch installations in a test environment that could affect the live Sage X3 system.
• Manage roll-out of changes to the live Sage X3 system, ensuring business continuity.
• Analyse user requirements for reports, forms, queries, and data extraction.
• Creating, reviewing and updating SOPs run through Sage X3 and ensuring compliance with QA/RA.
• Working with QA/RA to ensure Software Validation is completed for any process change.
• Implement, and maintain change control and testing processes for modifications to the ERP and associated databases.
• Provide user education on Sage X3 and supporting information services via training, and managed documentation.
• Adhere to the company’s Equal Opportunities policy and Dignity at Work policy in all activities and actively promote equality of opportunity wherever possible
• Be responsible for own health and safety and that of colleagues, in accordance with the company's Health and Safety policy
• Adhere to the company’s Quality policy and Environmental policy

Skills: Sage X3 Development, Business Process Analysis, Acceptance Testing, Change Management, Report Analysis, SOP Compliance, Software Validation, User Training.

• Strong teamwork and interpersonal skills and the ability to effectively communicate
• Strong oral and written communication skills
• Excellent analytical problem-solving and decision making skills within functional and technical areas
• Strong leadership skills
• Attention to detail and organization of status reports
• Knowledge of application design activities tools and techniques, knowledge and experience with implementing purchased application software
• Knowledge of application testing and ability to execute.
• Passionate about cloud-based solutions and technology.
• ERP consulting experience and working with Oracle NetSuite
• SuiteFoundation Certification and NetSuite Administrator Certification 
• Demonstrated understanding and experience with basic ERP system modules including core financials, OneWorld, purchasing and sales order processing 

Qualifications: BA in Information Systems with 8 years of Experience

• Proven experience with hands-on NetSuite ERP experience, including integration and design
• Strong problem solving and analytical/critical thinking skills needed, as well as exceptional written and verbal communication skills
• Financial Systems experience
• NetSuite Administrator Certification 
• Hands-on experience with NetSuite customizations and data migration
• Extensive experience as a solution analyst
• Can demonstrate experience with CRM or ERP systems
• SAP Sales and Distribution certification
• Excellent English communication skills, written and spoken.
• Strong business process knowledge
• Strong SAP and configuration knowledge
• Commitment to high ethical standards, equality and diversity.
• Demonstrated problem solving and conflict resolution skills.
• Strong interpersonal skills and ability to effectively interact with all levels of external and internal customers.
• Six Sigma Plus experience, Green Belt or higher certification 

Qualifications: BA in Computer Science with 2 years of Experience

• Experience with Workday training in tools such as EIB, Core Connector, Studio Training, BIRT
• Experience in Web services, XML, SOAP, Rest API, XLTS
• Experience supporting Workday integrations at other Workday customers
• Experience in developing Oracle Reports, Oracle Forms, Workflow Builder, Shipping / WMS APIs.
• Experience in Oracle Order Management, Pricing, Shipping and Warehouse Management Systems.
• Experience in customizing / extending Oracle functionalities and building interfaces to external systems.
• Experience in at least two Oracle ERP implementations and providing production support to business users.
• Intermediate to advanced experience in SAP configuration and technology within the SD module with ECC 6.0 and/or S/4 HANA.
• SAP SD experience in sales order processing, pricing/tax maintenance, invoice processing, commissions/rebate processing, and other SD related processes.
• Ability to troubleshoot and solve problems while leveraging standard SAP as much as possible.
• Working knowledge of SAP security roles and user provisioning.
• Working knowledge of business processes/tasks for the SD functional area.
• Be able to develop, document and communicate policies and processes.
• Ability to work within small to large multi-functional and multi-cultural teams.
• Good written and verbal communication skills, adept at Microsoft Outlook and Office applications.
• Good organizational skills, time management skills, and demonstrated ability to work independently, self-motivated

Qualifications: BA in Business Administration with 5 years of Experience

• Good understanding of PeopleSoft Infrastructure and its integrated components and applications.
• Good understanding of Oracle DB, WebLogic, Tuxedo and Apache (HTTP/HTTPS) technologies.
• Technical background in IT Infrastructure Platforms.
• Have a high degree of professionalism when addressing and resolving issues
• Have excellent verbal and written communication, and interpersonal skills to work effectively with clients, peers, IT management and staff
• Be highly motivated with a strong work ethic
• Be willing to embrace change and be flexible
• Demonstrate accountability, sound decision making, analytical thoroughness, and the ability to lead and mentor team members
• STAT Migration tool knowledge
• Knowledge of Autosys and Redwood

Qualifications: BA in Management Information Systems with 2 years of Experience

• Technical experience in PeopleSoft Administration with skills in Weblogic, Apache, Oracle DB and People Tools
• Experience in database Archival, DB troubleshooting, Refresh activities
• Have exposure to managing different PeopleSoft flavors (versions) in large complex environments.
• Good to have knowledge of Containerization and orchestration
• Ability to read and decipher software logs and trace.
• Address extremely complex/critical customer issues.
• Experience with WebLogic WLST.
• Experience with analyzing WebLogic thread dump.
• Experience with SSL/TLS certificate installation.
• Experience Patching PeopleSoft components.
• Experience with SSO, and LDAP.

Qualifications: BA in Engineering with 6 years of Experience