• Administering and interpreting labor/union contracts for compliance with requirements and for providing ongoing guidance to University managers and supervisors on meeting responsibilities as defined by the Collective Bargaining Agreement (CBA) such as union notices, union business leaves, requests for information and meet and confer obligations.
• Provides advice and counsel to managers and assigned client groups on such issues as performance management, complex organizational changes, workplace climate, and other related areas
• Reviews and conducts a risk assessment for employee personnel action to determine the appropriate level of corrective action and discipline up to and including termination.
• Responsible for investigating and responding to grievances
• Assisting in legal issues related to labor and employee relations
• Oversees the maintenance of records for grievance actions, formal investigations, and complaints ensuring compliance with CBA and statutory requirements.
• Represents University at State Personnel Board, Unfair Labor Practice Charge hearings, Unemployment Compensation Hearings 
• Negotiates settlement and separation agreements.
• Coordinates with the Office of General Counsel and outside counsel to respond to employment litigation
• Serves as a liaison between management and counsel
• Assists counsel with all phases of pre-trial / trial including the development of the strategic direction of the case and settlement strategies
• In partnership with the University Legal Counsel, participates in hearings and mediations by performing such tasks as interviewing potential witnesses, hearing preparation, and preparing exhibits
• Develops and presents training programs for campus, and administration in the areas of employee and labor relations, California Title 5, and university policies.
• Keeps current with state and federal laws and regulations through official publications and communication with appropriate agencies

Skills: Labor Relations Management, Conflict Resolution, Risk Assessment, Legal Compliance, Grievance Management, Negotiation, Training Development, Litigation Support

• Build and lead a high-performing team of Employee Relations professionals
• Create scalable and best practice ER strategies and the framework for how to execute them to ensure a positive and effective employee experience.
• Thinking through ER-related processes to create the workflow for how Employee Relations will collaborate with HR Business Partners and other HR Center of Excellence teams
• As an employee advocate, proactively conduct environmental scans to identify insights and escalate themes to HR Business Partners and business leaders to improve the employee experience.
• Coach and guide Human Resource professionals, people leaders, and other employees regarding compliance concerns, performance management, and investigation processes/techniques
• Identify impacts of ineffective or inconsistent management practices through monitoring and investigations of employee relations issues and make recommendations for remediation, in partnership with HR Business Partners and business leadership
• In partnership with Legal, monitor and analyze external trends, regulatory changes, and legal updates to guide the HR/Internal Communications organization and business leaders and take appropriate actions to help mitigate risk
• Partner with HR Business Partner’s and business leaders to proactively respond to shifting business needs and associated employee implications. 
• Partner with legal and people leaders to provide consultation on discipline and termination issues
• Use data to identify employee relations trends by leveraging case metrics to diagnose organizational effectiveness and proactively develop training and process improvements for the prevention
• Analyze exit interview data, in conjunction with HR Business Partners, to make recommendations for improvement. 
• Triangulate data from the ER Dashboard to People Strategy outcomes, Manager Quality Index scores, and leadership development training

Skills: Team Leadership, Strategic Planning, Cross-functional Collaboration, Employee Advocacy, Coaching and Guidance, Management Practice Evaluation, Risk Mitigation, Data Analysis and Process Improvement

• Design, develop, revise, and implement employee policies and programs consistent with federal, state and local law. 
• Work collaboratively with Office of General Counsel to ensure all current and proposed policies and related communications are in compliance.
• Enhance employee relations through the adaptation/development and implementation of skill enhancement programs aimed at facilitating effective communication between and among staff.
• Build managerial competence and communication skills
• Identify and address organization issues and concerns that serve as barriers to a positive and collaborative work environment. 
• Supports the implementation of performance management programs and coaching.
• Develop and implement reporting systems to monitor the progress of the College in meeting affirmative action goals
• Prepare and distribute affirmative action compliance data to appropriate departments
• Develop and maintain auditing systems and controls to measure compliance, and maintain data and records.
• Investigate Equal Employment Opportunity complaints and seek remediation, resolution and/or settlement
• Negotiate and/or mediate solutions
• Monitor and evaluate the implementation of recommended solutions, and prepare reports of findings.
• Responsible for the management, implementation and evaluation of the College’s Equal Employment Opportunity and Affirmative Action Program.

Skills: Policy Development, Compliance Knowledge, Employee Relations, Managerial Competence, Problem Resolution, Performance Management, Affirmative Action Reporting, EEO Investigations

• Work collaboratively with staff in addressing/resolving problem situations, providing guidance and support to managers with respect to counseling and coaching techniques. 
• Serve in a supportive role in situations that require intervention, such as conflict resolution, employee performance problems/issues, etc.
• Administer two collective bargaining agreements and counsel College leadership in contract enforcement, interpretation, discipline and grievances. 
• Assist managers in formulating labor strategy.
• Assist in the design and delivery of training to managers and employees on relevant employee relation topics and other legal requirements.
• Manage unemployment insurance claims and organizational responses and appeals.
• Develop and coordinate employee programs and activities including, staff appreciation day, staff recognition program, bi-annual blood drive, volunteer programming and events, and other initiatives.
• Conduct grievance hearings and issue written decisions.
• Collaborate with the Office of General Counsel to aid in the preparation of cases for arbitration
• Conducts hearings and investigations, and advises and counsels employees.
• Conduct and oversee disciplinary investigations for unionized employees.
• Serves as a senior member of the HR team involved in the planning and implementation of Human Resources and organizational activities intended to increase employee engagement and maintain Einstein’s competitive positioning.
• Overseeing employee relations and solving HR issues.
• Responsible for handling employee situations utilizing conflict resolution in a fast-moving environment.
• Responsible for analyzing employee relations trends, providing periodic detailed reports, and developing methods to improve problematic trends after careful research

Skills: Problem Resolution, Conflict Resolution, Collective Bargaining, Labor Strategy, Training Delivery, Unemployment Claims Management, Employee Program Coordination, Grievance Hearing

• Directs the assessment of operational employee and labor relations issues and concerns and the provision of responsive and effective advice and guidance to University managers.
• Oversees provision of interpretation and application of laws, procedures, policies, precedents, and collective bargaining agreement provisions to University managers. 
• Ensures appropriate communications and training is provided for employees and supervisors in the areas of campus policy, employee relations, labor relations, collective bargaining issues, etc.
• Serves as the lead negotiator and directs the collective bargaining process with labor unions representing the University by developing and proposing strategies and recommendations for the negotiation of collective bargaining provisions. 
• Leads negotiation proceedings.
• Partners with University legal counsel on a regular basis to ensure campus compliance with applicable federal, state and local employment and labor laws, and University policies.
• Directs the affirmative action programs (AAP’s) efficiency and productivity by overseeing the development, implementation, and coordination of related policies and procedures. 
• Analyzes and summarizes detailed audit and statistical reports to develop recommendations concerning the status and effectiveness of affirmative action programs within the University and its compliance with government legislation and University goals.
• Assesses and recommends appropriate human resource policies and processes, including Department, University, and University System policies and procedures.
•  Ensures effective representation of the University at hearings and other administrative processes involved with employee and labor relations matters, unemployment, workers compensation and related matters.
• Oversees investigations and reports on complaints from employees
• Mediates disputes whenever possible, and follows cases to conclusion. 
• Advises managers on employee relation issues and the progressive disciplinary process
• Resources for employees for conflict resolution and implementation of the grievance process
• Ensures that grievances and other personnel matters are investigated and resolved appropriately.

Skills: Employee and Labor Relations, Policy and Law Interpretation, Training and Communication, Collective Bargaining, Legal Compliance, Affirmative Action Program Management, Audit and Reporting, Grievance Resolution

• Experience in investigating, managing and documenting sensitive and complex employment-related concerns
• Ability to issue spot and analyze employment-related issues
• Strong analytical, organizational, project management and interpersonal skills
• Experience synthesizing and analyzing data to identify trends and using metrics to drive strategy and proactive solutions
• Experience working with multiple partner groups including but not limited to Legal Counsel and Compliance professionals
• Ability to cultivate a strong rapport with HRBPs and other internal partners that is based on a high level of collaboration, respect and inclusion.
• Solutions driven and customer service oriented
• Understanding of financial services business model
• Track record of achieving results in ambiguous situations and under pressure
• Effective working in highly matrixed organizations and in a constantly evolving work environment
• Proficient in standard spreadsheet, presentation and collaboration tools
• Ability to create clear and concise executive summary documents and presentations that highlight status and achievements, drive discussion, summarize project details and promote a brand.

Qualifications: BA in Human Resources Management with 8 years of Experience

• Detail-oriented, process-driven and possess the ability to manage multiple competing priorities in a fast-paced environment. 
• Ability to manage change management and employee adoption across teams/organizations. 
• Ability to work independently and with minimal supervision on multiple projects at one time.
• Experience handling internal employee investigations and managing employee conflict.
• Experience in change management, with an understanding of how to communicate large, complex change
• Knowledge and understanding of the Asia-Pacific region, including labor activity/market and local employment law
• Ability to manage a complex set of stakeholders in a high-performing, fast-paced, global environment in high-tech or enterprise organizations
• Ability to analyze data, understand trends, and develop recommendations for action based on the analysis, and to navigate complex business models
• Excellent verbal and written communication, presentation, analytical, and problem-solving skills
• Experience managing an employee relations function
• Solid working knowledge of the principles and practices of employee and labor relations
• In-depth knowledge and application of federal, state and local labor and employment law and regulations
• Knowledge of compensation and benefits administration
• Demonstrable experience in developing and executing programs that measurably impact positive employee relations

Qualifications: BS in Business Administration with 9 years of Experience

• Experience supporting Employee Relations efforts in a matrixed organization
• Experience managing employee relations in union and non-union environments
• Expert-level applied knowledge of employee relations issues (including performance management), risk management practices, and investigative practices
• Proven ability to develop and manage a high-performing team
• Extensive experience conducting and managing investigations into workplace complaints
• Experience identifying and resolving complex issues while assuming leadership roles in ambiguous or unfamiliar situations
• Ability to collaboratively work with multiple internal stakeholders, including internal/external counsel, HR partners, compliance, internal audit, and other business leaders to develop and implement sound, balanced, and thorough solutions aligned with cultural values.
• Exceptional analytical skills and comfortable working with large amounts of data, formulating insights, constructing recommendations, and communicating learnings to all levels of the organization
• High Emotional Intelligence and strong interpersonal skills with a track record of influencing and providing consultative guidance to senior leaders around complex organizational issues.
• Demonstrated ability to prioritize workload and handle multiple tasks while leveraging the capability and capacity of the team to meet deadlines
• Ability to handle highly sensitive information with absolute confidentiality and professionalism
• Comfortable in a fast-paced environment and able to adapt to changing business conditions and needs

Qualifications: BA in Psychology with 10 years of Experience

• Fluid and persuasive technical writing skills
• Foundational understanding of labor and employment laws
• Experience in direct client support and performance management coaching experience as well as team development/management
• Experience supporting HR and/or Legal functions
• Outstanding interpersonal and communication skills, including problem-solving, collaboration and relationship-building
• Ability to thrive in an unstructured environment and work independently in an ambiguous, high-growth, fast-paced environment
• Ability to manage multiple complex issues and prioritize projects concurrently
• Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical
• Credibility and integrity in communications to ensure information flows both upward and downward
• Confidence to challenge respectfully to influence business decisions
• Experience handling People related cases and conducting workplace investigations

Qualifications: BS in Labor Relations with 8 years of Experience

• Experience managing other HR leaders
• Demonstrates solid judgment and experience assessing risk relative to the business
• Effective communication and critical thinking skills
• Demonstrates empathy and experience driving inclusion work
• Demonstrates project management and change management experience
• Demonstrated experience learning and thriving in a constantly changing environment and cultivating relationships across teams
• Experience using data to identify insights that drive action
• Experience helping global and/or matrixed organizations scale
• Demonstrated experience in influencing and strategically solving problems
• Consulting, coaching and facilitation skills
• Proven experience leading, growing, and scaling experienced HR professionals

Qualifications: BA in Organizational Behavior with 10 years of Experience