EMPLOYEE RELATIONS DIRECTOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 02, 2025 - The Employee Relations Director with a strong background in the biopharmaceutical industry, offering expertise in HR principles, practices, and employment law both in North America and globally. This position demonstrates excellent verbal and written communication skills, along with the ability to provide strategic advice, manage high work volumes, and navigate changing work environments. This role is known for effective teamwork, interpersonal communication, and customer service, with a proven track record of interacting across all company levels in multi-cultural and multi-location settings.

Essential Hard and Soft Skills for a Standout Employee Relations Director Resume
  • Labor Law Compliance
  • Conflict Resolution
  • Employee Engagement Strategies
  • Human Resources Information Systems (HRIS)
  • Collective Bargaining
  • Data Analysis and Reporting
  • Performance Management
  • Policy Development
  • HR Auditing
  • Compensation and Benefits Administration
  • Communication
  • Negotiation
  • Problem-Solving
  • Emotional Intelligence
  • Leadership
  • Decision-Making
  • Conflict Management
  • Empathy
  • Active Listening
  • Adaptability

Summary of Employee Relations Director Knowledge and Qualifications on Resume

1. BA in Human Resources Management with 8 years of experience

  • Knowledge of key and current employment legislation, including current employment laws and wage/hour laws
  • Possess expertise across the areas of ER, including Investigations, policy creation, documentation standards, performance management, ethics compliance
  • Understanding of diversity, equality inclusion issues and how they apply to ER
  • Strong business and people acumen, coaching, strategic advisory, conflict resolution and facilitation skills
  • Full employee and HR lifecycle knowledge (talent acquisition, total rewards, learning, leadership development, talent and succession management, retention, engagement,culture and operations)
  • A recognized HR expert with demonstrated success in applying fresh, innovative thinking, data-driven and a growth mindset to complex challenges/problems resulting in high-impact outcomes
  • Strong influencing and negotiation skills with the ability to present a clear and strategic point-of-view to senior management while being able to defend and articulate the thought process and rationale behind recommendations
  • Demonstrated ability to understand data and effectively translate information into valuable business insights
  • Ability to work collaboratively, lead and influence at all levels within the organization, and make decisions while keeping all partners and leaders informed
  • Strategic thinker with a proven track record of elevating and evolving business in line with contemporary and best practices
  • Demonstrated operational and process rigor, data entry and familiarity with HR-related technology and tools/case management, Workday, ServiceNow and Smartsheets

2. BS in Business Administration with 9 years of experience

  • Entrepreneurial project management skills with the ability to communicate drive and deliver cross-functional programs to a successful outcome.
  • Proclivity for collaboration and comfort challenging the status 
  • Experience independently conductingEEOC, DFEH or equivalent investigations
  • Ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions to a variety of stakeholders, including HRBPs, legal, business leaders
  • Experience advising and influencing stakeholders at varying levels
  • Excellent judgment and a high bar for integrity
  • Experience working with leadership on key matters related to people and culture
  • Strong Microsoft Office skills
  • Exceptional writing, communication, storytelling, and project management skills
  • Experience in developing corporate policies and procedures and enterprise-wide implementation.
  • In depth knowledge of state and federal employment laws including FMLA, ADA, FLSA, OWBPA, etc.

3. BA in Psychology with 8 years of experience

  • Deep experience in employee relations, labor relations and employment law.
  • Global industrial manufacturing environment experience
  • Demonstrated track record of partnering with HR and people leaders to manage complex employment matters to mitigate risk and drive business results.
  • Excellent interpersonal and influencing skills to establish trust, credibility and rapport at all levels of the organization
  • Proven ability to be hands-on, roll up sleeves and demonstrate resourcefulness, initiative, and results orientation. 
  • Has a mindset of continuous improvement and can embrace Regal’s 80/20 principles.
  • Ability to develop strong partnerships and influence resources outside one’s direct responsibility.
  • Able to provide hands-on coaching and development of HR and people leaders on employment and labor matters.
  • Expert in regulatory areas (i.e., ADA, FMLA) and compliance.
  • Strong capabilities in investigating and preparing strategies and responses to third-party EEOC, OFCCP and other governmental changes and requests as well as threatened litigation.
  • Strong oversight on complex employee relations investigations and resolution of major issues.
  • Ability to identify opportunities to simplify processes and enhance value of HR to the business.

4. BS in Labor Relations with 9 years of experience

  • Significant experience with complex, multi-state employee relations issues
  • Ability to work with diverse people with tact, respect, discretion, and confidentiality
  • Self-motivated, flexible, deals well with ambiguity and does not require positional authority to get things done in a high-performance culture
  • Compassion for colleagues and subordinates and the ability to sustain collegiality and team orientation
  • Ability to influence change and build consensus for ideas and recommendations that move teams and initiatives forward
  • Passionate and proactive about solving problems, adding value and delivering superior results in a fast-paced environment
  • Capable communicator with superb written and verbal skills in English
  • Able to articulate ideas, thoughts, and questions clearly and appropriately through written and verbal communication
  • Excellent judgment understands what they do not know and the questions to ask to reach well-informed decisions that minimize risk
  • Strong Microsoft Excel, Outlook, PowerPoint, and Word skills
  • Experience using HR metrics for action planning

5. BS in Industrial-Organizational Psychology with 8 years of experience

  • Exceptional leader of people and teams that is an attractor and motivator of top talent
  • Ability to partner with HR and legal teams to effectively manage and all types of employee relations cases
  • Excellent leadership capability to design, influence, and implement change
  • Excellent coaching, facilitation, and conflict resolution skills, including stellar communication, collaboration, case handling and project management
  • Analytical skills with the ability to use data to form hypothesizes, draw insights, form narratives, prioritize, and influence decisions
  • Strong working knowledge of employment laws and regulations across the region and the ability to appropriately spot employment risk issues
  • Knowledge and experience with Performance and Development processes
  • Experience with a variety of issues such as harassment, discrimination, workplace violence, ethical issues, etc.
  • Ability to recognize trends and identify systemic approaches to solving problems
  • Business and people acumen, knowledge of consulting frameworks and models, and ability to influence employees and managers at all levels
  • Ability to use experience and judgment to make decisions that may be based on partial information
  • Ability to be highly empathetic and comfortable and experience dealing with ambiguity, change, and challenging problems
  • Strong diversity and inclusion acumen

6. BA in Sociology with 7 years of experience

  • Ability to deal with high-stress situations
  • Ability to maintain high levels of confidentiality
  • Excellent customer service and problem-solving skills
  • Strong interpersonal, analytical and communication skills
  • Effective organization and planning skills
  • Strong conflict resolution skills with the ability to make effective decisions and achieve desirable results
  • Advanced knowledge of the EEO laws and guidelines
  • Ability to establish and maintain effective working relationships
  • Knowledge of the principles of HR management and labor relations
  • Excellent presentation, leadership and interpersonal skills
  • Excellent written and oral communication skills

7. BS in Communication with 8 years of experience

  • Working knowledge of ER disciplines including performance management, discipline, conducting internal investigations, conducting climate assessments, and knowledge of employment laws.
  • Strong collaboration skills with key partners and stakeholders, including HR Operations, HR, and Legal.
  • Ability to prioritize, work in a fast-paced environment, handle multiple initiatives at one time and deliver commitments on a timely basis.
  • Demonstrated attention to detail, follow-through, drive for results and initiative with the ability to bring issues to closure.
  • Excellent verbal and written communication skills.
  • Project management skills.
  • Ability to work both independently and within the team
  • Prior experience handling job eliminations.
  • Strong technical skills including proficiency with MS Office tools (Excel, Word, PowerPoint), familiarity with HR Systems such as Workday
  • Able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. 
  • Strong conceptual, strategic planning and problem-solving skills

8. BA in Organizational Leadership with 9 years of experience

  • Comprehensive and up-to-date knowledge of federal, state and local employment laws and trends.
  • Ability to design and develop HR strategies to support strategic business goals.
  • Track record of strategically developing and implementing processes for performance management and workplace investigations.
  • Track record of successfully leading, developing and motivating teams and staff at all levels. 
  • Leadership and management skills demonstrate high levels of professionalism and integrity.
  • Advanced problem-solving skills and a history of resolving confidential and sensitive situations and issues of a complex nature while providing flexible solutions.
  • Solid influencing negotiation and facilitation skills with the ability to foster and maintain collaborative relationships throughout the Company.
  • Strong verbal and written communication and presentation skills, including the ability to pare down and communicate business and technical information clearly.
  • Results-oriented, collaborative nature with a strong work ethic and natural curiosity.
  • Excellent project management organizing and planning skills.
  • Proficient in Microsoft Office Suite as well as other business-related software.
  • Experience with an emphasis on conducting HR investigations, and including people management experience.

9. BS in Human Resources Management with 8 years of experience

  • Experience in the biopharmaceutical industry
  • Excellent verbal and written communication and presentation skills.
  • Broad knowledge of HR principles, practices, and procedures in North America and globally.
  • Knowledge and understanding of Human Resources legislation/employment law, principles, policies, and procedures.
  • Ability to exercise good judgment and provide strategic advice.
  • Must have demonstrable experience in changing work environments and the effects associated with the HR area.
  • Ability to effectively interact with employees at all levels of the Company.
  • Effective customer service skills.
  • Excellent teamwork and interpersonal communication skills
  • Exercises latitude in determining objectives and approaches to assignment.
  • Ability to bring insight into the team/business in a multi-cultural and multi-location environment.
  • Ability to manage a high volume of work.

10. BA in Political Science with 9 years of experience

  • Exceptional communication skills combined with demonstrated problem solving ability are critical for this role.
  • Ability to strike a balance between strategic partnership-building and rolling up sleeves
  • Demonstrated ability to work effectively in a team environment.
  • Good understanding of matrix structures and politically savvy.
  • A deep sense of empathy and understanding for the needs of diverse groups of people
  • Ability to cope with pressure maintaining a high standard of deliverables.
  • Excellent organization and follow-through skills.
  • Ability to analyze data and propose methods for continuous improvement.
  • Ability to work in a confidential environment.
  • Ability to work in a fast-moving and changing environment.
  • Ability to effectively communicate in various mediums to a wide variety of audiences.
  • Able to build relationships, develop credibility with internal clients and mentor HR colleagues.
  • Strong ability to multi-task and respond effectively to changing priorities and demands.
  • Strong experience working with technology companies.

11. BS in Management with 8 years of experience

  • Ability to manage multiple projects and priorities in a dynamic environment. 
  • Strong computer skills and an aptitude for technology application, project management and process application and implementation. 
  • Technically skilled with a depth of knowledge and practical application of employment laws, and in managing compliance of state and federal regulations. 
  • Strong leadership, analytical and presentation skills, skilled in conflict management and able to manage stressful situations.
  • Extensive knowledge of applicable state and federal employment and labor laws and government compliance requirements.
  • Significant experience providing consultation with the ability to influence leaders at all levels of the organization. 
  • Commitment to and expert skills in collaboration, problem-solving, negotiation, and mediation.
  • Experience supporting international employees and locations.
  • Experience coaching and mentoring others in an informal or formal setting.
  • Experience working on various HR programs/projects.
  • Experience in a growing, global software development environment

12. BA in Public Administration with 9 years of experience

  • Experience in employee relations, employment law/compliance, executive coaching and leadership development
  • Experience in managing a global employee relations function that includes governance, success measurements, processes and protocols
  • Experience in partnering with HR colleagues, Legal, Audit, Learning and Development to implement solutions and achieve business results
  • Demonstrate the skills to deliver guidance on sensitive cases through clear communication and collaboration with employees and management
  • Experience in evaluating progress and impact, as well as identifying opportunities for improvement
  • Experience managing a self-sufficient team focused on unique and complicated challenges with significant visibility
  • Experience practicing HR/ER in a fast-paced, unstructured, and/or creative industry (music, fashion, retail, film/television, advertising, hospitality, etc.)
  • Expert knowledge of ER and conflict resolution, with direct experience leading complex investigations at all levels, including executive.
  • Knowledge of employment laws and multi-state experience
  • Proficient in MS Office (Word, Excel, Outlook, and PowerPoint) experience

13. BS in Economics with 10 years of experience

  • Experience directing the investigations of others and supervising a team of investigators.
  • Able to supervise a team of investigators with objectivity, fairness, and assertiveness.
  • Able to demonstrate operative knowledge of Human Resources policies, practices, and procedures.
  • Knowledge of federal/local laws governing employment issues.
  • Able to handle investigations with complete objectivity and consistency.
  • Able to handle multiple investigations and projects simultaneously.
  • Excellent follow-through and a strong sense of urgency.
  • Able to research and analyze data and findings.
  • Excellent verbal and written communications skills with the ability to communicate effectively with all levels of personnel including attorneys and business unit executives.
  • Able to be tactful yet assertive when addressing employment issues and concerns.
  • Able to utilize diplomacy, assertiveness, and adaptability attributes in dealing with senior executives throughout the organization.
  • Able to handle difficult/highly emotional personalities.
  • Able to exercise keen judgment when analyzing and resolving employment issues.
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