EMPLOYEE RELATIONS CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 02, 2025 - The Employee Relations Consultant with extensive experience in managing all aspects of Employee Relations and employment law in dynamic environments. This position is adept at providing guidance during reorganizations, MandAs, involuntary terminations, performance management, and investigations while demonstrating strong influencing and conflict management abilities. This role requires proficiency in utilizing data to drive decisions, fostering effective communication, and building collaborative relationships across organizations with a consultative and facilitative approach.
Essential Hard and Soft Skills for a Standout Employee Relations Consultant Resume
- Conflict Resolution
- Labor Law Knowledge
- Employee Engagement Strategies
- HR Policies and Procedures
- Performance Management
- Mediation Techniques
- Compliance Management
- Negotiation Skills
- Data Analysis
- Training and Development
- Communication
- Empathy
- Problem-Solving
- Critical Thinking
- Active Listening
- Interpersonal Skills
- Emotional Intelligence
- Adaptability
- Teamwork
- Decision-Making
Summary of Employee Relations Consultant Knowledge and Qualifications on Resume
1. BA in Human Resources Management with 4 years of Experience
- A solid understanding of employment legislation, including the Employment Relations Act, Human Rights Act and Holidays Act
- Ability to provide accurate, timely and practical advice on all employment relations matters
- Experience managing a wide range of employment relations cases including misconduct, poor performance, bullying and harassment complaints and personal grievances
- Ability to undertake workplace investigations and write comprehensive investigation reports
- Experience dealing with union and legal representatives
- Superior influencing, writing and verbal communication skills
- Ability to apply sound judgment and commercial acumen
- Excellent communication and critical thinking skills
- Bilingual (Spanish) skills and PeopleSoft knowledge
- Strong facilitation and training skills in presenting to small and large groups
- Ability to analyze statistical data
- Ability to work in a fast-paced environment
2. BS in Organizational Psychology with 5 years of Experience
- Experience in all areas of Employee Relations and employment law in a fast-paced and challenging environment
- Experience in providing guidance in the implementation of reorganizations, MandAs, individual involuntary terminations, performance management and investigations.
- Effective influencing skills to work across different organizations/groups.
- Ability to navigate in ambiguous circumstances, with little direction, and to face new challenges with optimal outcomes.
- Inclined to use data to inform decisions and drive action.
- Highly effective communication skills
- Experience in teaching, effective listening, questioning skills, presentation, synthesis, and persuasion.
- Demonstrable experience in conflict management.
- Ability to use own judgment to problem solve, make decisions and involve key individuals at the appropriate time.
- Strong team player with the ability to establish effective working relationships at all levels across the organization.
- Facilitative/consultative approach to business interactions, coaching/mentoring skills.
- Ability to exercise considerable discretion and good judgment.
- Proficiency in Microsoft Office.
3. BA in Business Administration with 4 years of Experience
- Expertise in the principles and practices of Human Resources Management
- Experience responding to EEOC/SCHAC complaints and working knowledge of the State Employee Grievance Procedure Act (SEGPA)
- Knowledge of the policies and procedures of the assigned program area(s) of agency's policies and procedures
- Expertise in federal laws and state regulations relative to Human Resources Management
- Analytical ability relative to management needs and Agency resources, with experience exercising judgment and discretion to a variety of policies and procedures
- Ability to handle confidential information appropriately and communicate effectively with all levels of the Agency regarding daily issues, policies and procedures
- Knowledge of state government human resources operations or regulations, SAP/SCEIS HR/Payroll modules
- Advanced proficiency in MS Excel and MS Word.
- Demonstrated expertise in consulting, influencing, communicating and working collaboratively across the organization.
- An advanced degree and management experience
- Comprehensive knowledge of employment law and its application to workplace issues.
- Understanding of business parameters sufficient to incorporate business risks into recommendations.
4. BS in Industrial-Organizational Psychology with 6 years of Experience
- Strong social skills, including influence and persuasion
- Able to handle conflict situations.
- Proven leadership and decision-making skills
- Proven expertise in employment relations issues, harassment, discrimination, and retaliation investigations.
- Ability to deliver difficult/sophisticated messages and help others understand multiple points of view to drive outcomes.
- Proven track record in demonstrating the ability to carry out multiple, diverse assignments within the time deadlines required and the ability to work independently.
- Outstanding oral and written communication skills.
- Ability to build rapport with all staff levels
- Flexibility and the ability to creatively respond to changing conditions
- Ability to anticipate and respond quickly, adjust to competing priorities, comfortable operating through risk and uncertainty in a high-volume work environment.
- Excellent consultative, interpersonal/influencing skills, including the ability to build trusted advisor relationships
5. BA in Sociology with 5 years of Experience
- Ability to conduct workplace investigations, including experience investigating complex Title VII/EEO policy matters
- Experience within an HR or ER organization in a business environment
- Experienced ER professional with a proven competence and understanding of employee relations.
- Experienced workplace investigator
- Experience conducting complex workplace investigations
- Knowledge of local, state and federal employment law and regulations
- Ability to create thorough investigation documentation
- Excellent communication skills including verbal, written and presentation skills
- Ability to work independently and prioritize workload/cases
- Ability to present information and influence decisions
- Employ high levels of discretion
- Exhibit exceptional integrity, confidentiality and privacy
- Experience with MacOS and iOS
6. BS in Communication Studies with 4 years of Experience
- Understanding of and demonstrated experience with labor relations and employee relations.
- Ability to translate data and predictive analytics into proactive actions for the organization to prevent or preempt unfavorable employee experience trends.
- Strong analytical, project management, initiative and creative problem-solving skills.
- Ability to exercise judgment in establishing and maintaining good working relationships.
- Ability to conduct confidential enterprise-wide investigations on critical employee relations matters and present findings and recommendations to senior executives.
- Strong influencing skills and the ability to exercise good judgment and provide strategic advice
- Ability to juggle multiple priorities in a fast-paced, demanding environment and manage a high volume of work
- Comfortable interacting with all levels of the organization including senior-level executives within the organization
- Comfortable making difficult decisions and articulating the rationale behind the decision
- Broad knowledge of HR principles, practices, and procedures in North America and globally
7. BA in Labor Relations with 5 years of Experience
- Experience with significant time spent dealing with ER-related issues.
- Experience in handling performance and misconduct cases from end to end including experience in handling involuntary terminations.
- Experience in managing redundancies and reorganizations.
- Sound knowledge of at least one jurisdiction's Labor laws and application in a corporate environment.
- Ability to conduct investigations to establish relevant facts.
- Ability to provide sound judgment and advice to the HR team and relevant stakeholders.
- Ability to demonstrate discretion in dealing with sensitive and confidential matters.
- Ability to navigate in a complex multi-team environment where collaboration, partnership and teamwork.
- Fluent in English and Asian languages
- Experience in working with unions or staff representatives
- Experience working in financial services or a heavily regulated environment.
8. BS in Human Resource Development with 4 years of Experience
- Experience with implementing and upholding human resources practices, policies, and procedures.
- Experience working with state and federal laws and regulations relating to employee relations, employment, compensation, employee benefits, employee health, affirmative action/equal opportunity, employee development and other human resources functions.
- Experience analyzing complex problems or information in an objective manner and deriving logical conclusions and using original and innovative approaches and techniques to solve difficult problems with multiple variables.
- Experience using expository writing skills to produce clear, well-organized, concise, publishable analytical reports, procedures, and/or disciplinary memos as well as copy for web publication and correspondence.
- Computer skills including Microsoft Excel, Word and Outlook.
- Demonstrated technical expertise to interpret and effectively explain complex collective bargaining agreements, policies and procedures to all levels of academic and staff personnel.
- Demonstrated skills in negotiating, exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
- Experience working in a healthcare environment.
- Knowledge and experience with UC and UC Davis personnel policy, procedures and practices and Collective Bargaining agreements between the University and various unions.
- Knowledge of employee and labor relations practices, procedures and law, in a HEERA collective bargaining environment.
- Experience working with Human Resource Information Systems and applications.