EMPLOYEE RELATIONS BUSINESS PARTNER RESUME EXAMPLE
Published: Jan 09, 2025 - The Employee Relations Business Partner provides HR guidance to managers on performance management, discipline, policy interpretation, and performance-related processes. This position manages escalated inquiries from the HR Service Center, ensuring timely resolution and effective follow-up while tracking issues through an HR system. The role also includes reviewing involuntary termination memos, offering advice on employee concerns, conducting exit interviews, and attending unemployment hearings.

Tips for Employee Relations Business Partner Skills and Responsibilities on a Resume
1. Employee Relations Business Partner, Horizon Staffing Solutions, Tampa, FL
Job Summary:
- Advising clients directly on the approach to employee relations matters
- Engaging legal or consultancy support
- Supporting HR Managers and the People Team on employee relations matters
- Writing letters, decisions, and process advice
- Advising clients on the right ER/IR processes to deploy
- Managing legal, medical and consulting
- Developing templates for processes, scripting meetings, and assisting with writing decisions at all levels
- Engaging with employee representatives
- Manage processes for clients before third parties
- Engage a consultant to deal with the case on the day of the hearing
- Manage the outcome with the client and colleagues
- Support the client’s relationship with employees
- Develop frameworks and templates to ensure consistent application of employee relations standards with all clients.
Skills on Resume:
- Relations Expertise (Hard Skills)
- Legal Knowledge (Hard Skills)
- Communication Skills (Soft Skills)
- Consultancy Management (Hard Skills)
- Template Development (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Case Management (Hard Skills)
- Conflict Management (Soft Skills)
2. Employee Relations Business Partner, Crestfield Workforce Services, Raleigh, NC
Job Summary:
- Manage and track key EMEA ER metrics regarding trends and patterns of ER Cases
- Advise and counsel managers on disciplinary issues including misconduct, policy practice violations, corrective actions, and termination
- Investigate, assess and recommend resolutions to employee relations issues raised through various means, including company hotlines and direct contact from management and employees
- Partner with other HR Business Partners and centers of excellence to ensure alignment, solve business problems,
- Execute on company/BU talent initiatives and create a strong, cross-functional team.
- Manage issues that are time-sensitive and highly confidential
- Develop and present appropriate training on HR and employee relations topics
- Inspire passion, inject change and help drive the ER brand within LinkedIn
- Develop policy and practice in line with development in employment legislation and HR best practice
- Contribute to Global Employee Relations projects and ad hoc cross-functional compliance-related projects
- Support the improvement in understanding the use of employee relations frameworks with colleagues and clients
Skills on Resume:
- Metrics Management (Hard Skills)
- Disciplinary Advice (Soft Skills)
- Investigation Resolution (Hard Skills)
- HR Collaboration (Soft Skills)
- Talent Execution (Soft Skills)
- Confidentiality Management (Soft Skills)
- Training Development (Hard Skills)
- Policy Development (Hard Skills)
3. Employee Relations Business Partner, Zenith Resource Group, Austin, TX
Job Summary:
- Provide Human Resources (HR) guidance to managers and supervisors in areas of performance management, discipline, policy interpretation, and other performance-related processes.
- Receive escalated manager inquiries from the HR Service Center, determine relevant facts, and effectively resolve on a timely basis.
- Follow up on open issues, delegated tasks, and other items, actively communicating status to the manager/supervisor regularly in alignment with Service Level standards.
- Track issues and resolutions using an HR tracking system.
- Identify patterns of issues within a department and escalate to VP HR for further investigation and analysis.
- Review all involuntary termination memos, disciplinary actions, and performance improvement plans for clarity, consistency, and risk management.
- Advise team Members concerning areas of personal or employment concern.
- Conduct exit interviews
- Provide a quarterly and annual report of anecdotal feedback to HR leaders and OE Specialists.
- Guide to unemployment vendors and, when warranted, attend unemployment hearings for the enterprise.
Skills on Resume:
- HR Guidance (Soft Skills)
- Inquiry Resolution (Hard Skills)
- Task Follow-up (Soft Skills)
- Issue Tracking (Hard Skills)
- Pattern Identification (Hard Skills)
- Documentation Review (Hard Skills)
- Employee Counseling (Soft Skills)
- Exit Interviewing (Soft Skills)
4. Employee Relations Business Partner, Pinnacle HR Consulting, Denver, CO
Job Summary:
- Conduct investigations, gather evidence and make determinations regarding complaints of harassment, discrimination, or other issues within the scope of Human Resources.
- Conduct intak,e develop investigation plans and conduct investigations in alignment with Company policy and legal requirements.
- Gather relevant facts through interviews, review of documents, or other means quickly and thoroughly.
- Review all information gathered, determine the credibility of all witnesses and prepare good-faith conclusions for any complaints investigated.
- Communicates regularly with the complainants, keeping them apprised of the status and providing final determinations before closing the case.
- Recommend appropriate actions based on the findings of the case and ensure that remediation strategies are carried out completely.
- Manage compliance processes for Reasonable Accommodation, Reasonable Suspicion Policy, Light Duty, Return to Work, Driving Record and other regulatory or Company policy requirements.
- Identify situations requiring HR intervention.
- Meet with Team members or applicants and engage them in dialogue by best practices for the compliance process.
- Act as liaison with the manager/supervisor to effectively negotiate accommodations.
Skills on Resume:
- Investigation (Hard Skills)
- Intake Planning (Hard Skills)
- Fact Gathering (Hard Skills)
- Credibility Assessment (Hard Skills)
- Complainant Communication (Soft Skills)
- Recommendation (Hard Skills)
- Compliance Management (Hard Skills)
- Negotiation (Soft Skills)
5. Employee Relations Business Partner, Synergy Talent Management, Portland, OR
Job Summary:
- Ensure each location has current physical posters appropriately placed in the office.
- Coordinate an annual (or semi-annual) update process.
- Track new managers and ensure they receive the required training within prescribed time limits.
- Coordinate the two-year training and recertification process for California’s supervisors including securing a vendor, preparing communication, and following up to ensure completion.
- Serve as HR Librarian for all process documentation, HR SOPS, policies, and legal forms etc.
- Coordinate with HR Advisor for inclusion in HR Service Delivery Databases.
- Maintain records of necessary updates to the Team Member and Manager handbooks and changes in policy.
- Advise HR team members of required changes and initiate changes in policy or process to comply.
- Serve as an in-house resource for local, state and federal regulations.
- Ensure timely and accurate consultation information in line with legislation requirements
- Lead complex consultation activities with the recognized employee representatives (TU’s & Employee Reps)
- Support HRBP’s and senior business leaders in developing skills and experience in dealing with unions/employee representatives
- Regular engagement with stakeholders and functions such as Reward, Legal, and HR Services, etc., to shape and support business-impacting change programs.
Skills on Resume:
- Poster Placement (Hard Skills)
- Training Coordination (Hard Skills)
- Vendor Coordination (Hard Skills)
- Documentation Management (Hard Skills)
- Database Coordination (Hard Skills)
- Policy Update (Hard Skills)
- Legal Consultation (Hard Skills)
- Stakeholder Engagement (Soft Skills)