Job Summary:

• Providing advice and support to line managers on a wide range of employee relations issues, such as disciplinaries, grievances, appeals, absence and performance management.
• Provide line managers and employees with professional, comprehensive, and timely Human Resources advice and support, ensuring that the service provided is consistent within the ERA team.
• Lead and contribute towards proactive measures that advocate a best practice approach when managing people issues.
• Develop excellent working relationships with Divisional/Directorate managers providing robust advice and support on all aspects of employee relations in line with policies and procedures, employment law and best practice.
• Support Divisional/Directorate managers to ensure that complex employee relations casework is progressed effectively and promptly, taking into account the needs of the individual and the service.
• Work collaboratively with the wider HR team to ensure better integration of the team, sharing of information and knowledge to deliver a seamless service.
• Produce and update HR policies whilst working collaboratively with the learning team to produce line manager training and supporting documents.
• Providing advice and support to HR Business Partners and key stakeholders across the business on key HR areas (change management, TUPE, absence management, maternity, disciplinary, performance management, grievance and redundancy). 
• Managing relevant consultations with employees and preparing relevant paperwork, maintaining excellent records and producing activity reports
• Developing, updating, communicating and implementing HR policies and procedures according to local laws, ensuring they meet business needs and are consistent and compliant
• Liaising with 3rd party legal providers to ensure compliance with employment law in relation to practices and tribunal claims
• Providing guidance and coaching to managers and employees in dealing with ER situations, improving knowledge and understanding in order to avoid future issues and better manage situations
• Assisting or leading projects

Skills on Resume:

• Relations Expertise (Hard Skills)
• Communication Advisory (Soft Skills)
• Change Management (Hard Skills)
• Collaborative Teamwork (Soft Skills)
• Legal Knowledge (Hard Skills)
• Coaching Training (Soft Skills)
• Project Management (Hard Skills)
• Record-keeping Reporting (Hard Skills)

Job Summary:

• Supporting the HR BPs as an Advisor for departmental managers providing advice and guidance on employee relations (ER) issues.
• Establish, maintain and build proactive working relationships within the business
• Provide commercially focused operational HR support to the business.
• Supporting the Head of HR and Business Partners, with reviewing and communicating strategies, policies and practices to meet the business needs with regards to appropriate legislation and best practice
• Proactively manage ER relations issues specifically absence, wellbeing and performance management.
• Support the HRBP in managing grievance and disciplinary processes.
• Take minutes during complex disciplinary and grievance hearing meetings.
• Provide up-to-date UK Employment Law advice to line managers.
• Work proactively to minimize any legal risk to the business
• Supporting the HRBPs in the management of TUPE programs, to ensure transfers are conducted within the legislative framework.
• Assist Maxim’s Compliance department in the investigation of compliance-related concerns
• Ensure compliance with government regulations and reporting requirements (EEO)

Skills on Resume:

• Relations Expertise (Hard Skills)
• Relationship Building (Soft Skills)
• Operational Support (Hard Skills)
• Policy Communication (Soft Skills)
• Performance Management (Hard Skills)
• Disciplinary Management (Hard Skills)
• Minute-Taking (Hard Skills)
• Law Knowledge (Hard Skills)

Job Summary:

• Ensure legal compliance whilst balancing the commercial risk.
• Liaising with the company's employment lawyers to understand and mitigate any risk. 
• Continually demonstrate an improvement mindset. 
• Work within the team and the wider HR function, identify ways to simplify processes and/or ways of working whilst still ensuring they are meaningful and effective. 
• Support and follow the model across the business to ensure this continues to support Line Managers and business in the right way and at the right level.
• Support on business change programs and with direction from the ER Manager offer guidance and ensure consistency of process in line with Molson Coors standards, particularly in relation to TUPE, T&C's and Redundancy Consultation.
• Significant experience with redundancy, T&C's changes and consultation processes Significant experience with disciplinary, attendance, performance management, grievance and appeals experience
• Coach and advise Line Managers through difficult situations Excellent judgement and decision-making skills
• Work collaboratively with and provide day-to-day coaching and advice to Business Unit, Functional or Regional managers and all other assigned employees in a wide variety of employee relations issues, performance management and policy interpretation.
• Provide support, advice, coaching and counsel when approached by individual associates or managers on employee relations topics.
• Develop a trusting relationship and protect confidentiality as long as this is in the interest of all parties.
• Review and assist managers in drafting corrective action, performance improvement, and termination documentation.
• Identify and analyze legal/compliance risks in employment situations.
• Partner with the HR Director and Employment Legal team to review and make recommendations on complex issues, such as terminations, investigations, and medical issues/accommodations, to effectively manage company risk.

Skills on Resume:

• Legal Compliance (Hard Skills)
• Risk Mitigation (Hard Skills)
• Improvement Mindset (Soft Skills)
• Process Simplification (Hard Skills)
• Change Program Support (Hard Skills)
• Policy Interpretation (Hard Skills)
• Coaching Line Managers (Soft Skills)
• Risk Analysis (Hard Skills) 

Job Summary:

• Contribute to the development, implementation, interpretation and administration of employee relations policies and procedures to support compliance with employment law
• Craft strategies for resolving employee issues and minimizing the adverse impact of proposed business realignments
• Ensure that all employee matters are handled with a consistent and focused approach that is aligned with Employee Relations vision and values
• Maintain confidentiality and sensitivity to all issues
• Advise, coach and influence all levels of management, including executive management, regarding critical and complex employee relations decisions e.g., performance management harassment, business conduct, job eliminations, restructuring and HR policies, practices and procedures
• Collaborate with respective HR Business Partners and managers in supporting the process and administration of organizational changes
• Conduct timely, objective and thorough internal investigations involving coordination and collaboration with other internal partners and prepare all required documentation
• Record and track ER data in the case management system in a thorough and timely manner
• Work with legal counsel on lawsuit discovery and litigation preparation
• Participate in mergers and acquisitions activity, including workforce integration
• Adhere to the Employee Relations service standards
• Assist Maxim's Legal department in the investigation and preparation of the company’s response to both federal and local EEOC and other agency charges/complaints

Skills on Resume:

• Policy Development (Hard Skills)
• Strategy Crafting (Hard Skills)
• Consistency in ER (Soft Skills)
• Confidentiality (Soft Skills)
• Coaching Management (Soft Skills)
• Organizational Change Support (Hard Skills)
• Internal Investigations (Hard Skills)
• Data Tracking (Hard Skills)

Job Summary:

• Act as the first point of contact and steer stakeholders through correct procedures and company best practices, 
• Advising at all stages and ensuring that all discussions and actions are progressed in a timely manner
• Advice should be legally compliant, commercially focused and balanced with the Company's values
• Manage own caseload of ER and Change matters within remit from inception to completion
• Provide advice on issues around HR Policy and procedures, complex T&Cs, collective and individual consultation, TUPE and general employee relations and change management matters working closely with HR Business Partners and key stakeholders.
• Offer appropriate solutions and escalate complex or serious issues to the designated HR Business Partner 
• Providing excellent remote advice in support of the business
• Ensuring all queries are dealt with in a consistent, timely (in line with SLA’s/ Commitments) and professional manner
• Proactively manage the coordination and administration of caseload including any related correspondence, 
• Provide all supporting documentation to Managers in readiness for discussions /meetings with colleagues and support/produce invite and outcome letters ensuring personnel files are accurate and up to date
• Build and maintain strong working relationships with key stakeholder groups to encourage the application of best practice
• Work with wider ER/HRBP teams to ensure cross-collaboration and peer review of advice

Skills on Resume:

• Stakeholder Guidance (Soft Skills)
• Action Management (Hard Skills)
• Legal Advice (Hard Skills)
• Case Management (Hard Skills)
• Policy Advice (Hard Skills)
• Solution Offering (Soft Skills)
• Documentation Administration (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary:

• Provide detailed advice on specific ER issues to managers e.g. discipline, grievance, work capability, short-term and long-term absence
• Following on from telephone advice, provide checking service on letters and provide written advice for managers and leaders to use
• Follow up on ER issues to ensure that advice is being actioned and followed through to conclusion
• Keep records and notes to ensure that other helpdesk advisors can follow up
• Provide specific case management including potential whistleblowing cases
• Seek support and advice from company lawyers
• Keep up to date with current and future employment legislation, adapt and communicate updates
• Draft and implement new/rewrite existing policies, procedures, templates and guides
• Produce standard letter templates in line with updated/new policies and procedures
• Keep up-to-date and accurate records of employment matters to ensure that the company case is as strong as possible
• Respond to any Subject Access Requests (SARS) or Employment Tribunal applications in line with strict deadlines
• Liaise with Employment Tribunal offices, ACAS, managers, employee representatives and solicitors about ongoing cases and escalate high-risk cases
• Provide regular reporting on trends, ongoing cases, company exposure, and strength of cases

Skills on Resume:

• ER Advice (Hard Skills)
• Written Support (Hard Skills)
• Issue Follow-Up (Hard Skills)
• Case Management (Hard Skills)
• Legislation Knowledge (Hard Skills)
• Policy Drafting (Hard Skills)
• Record Keeping (Hard Skills)
• Reporting Analysis (Hard Skills)

Job Summary:

• Developing resolutions to employee relations/labor issues by providing advice, research, direction and guidance to management and employees.
• Collaborating with the Office of General Counsel in preparing for the Hospital's defense in regard to discrimination complaints or lawsuits brought by employees.
• Investigating allegations of employee misconduct, conducting internal investigations and preparing investigative reports.
• Coordinating and preparing presentations of cases for arbitration and administrative hearings such as unemployment.
• Assisting supervisors and employees in the interpretation and application of the Hospital's personnel policies.
• Ensuring personnel policies are equitable and effective. 
• Reviewing current policies and procedures and recommending changes
• Training supervisors and managers to effectively handle employee relations issues.
• Providing direction and supporting Leave Administration issues
• Maintaining collaborative team relationships with peers and colleagues in order to effectively contribute to the working groups’ achievement goals.
• Assist in the facilitation of corporate training sessions with branch Account Managers and Recruiters
• Coach people managers in order to build a positive employee relations environment that is trust based and aligns with values

Skills on Resume:

• Issue Resolution (Hard Skills)
• Legal Collaboration (Hard Skills)
• Internal Investigation (Hard Skills)
• Case Presentation (Hard Skills)
• Policy Interpretation (Hard Skills)
• Policy Recommendation (Hard Skills)
• Training Development (Soft Skills)
• Coaching Managers (Soft Skills)

Job Summary:

• Provides day-to-day employee relations guidance to line management (coaching, counseling, disciplinary/grievance actions).
• Supports the development of cultural changes for junior-level employees through a variety of different methods, enabling managers to be more effective and encouraging greater responsibility for employees.
• Monitors feedback from various sources including new hire surveys, employment engagement surveys, focus groups and exit interviews to understand possible areas of risk, departmental culture and needs to administer programs to improve the employee experience.
• Participates in the communication and awareness of the bi-annual employee survey and supports the facilitation of action plans to address any areas of concern.
• Ensures all disciplinary actions are documented and prepares report of findings and recommends corrective action.
• Supports the effective delivery of a higher-performing ER services and initiatives through the further development of innovative services.
• Builds relationships with all employees in order to foster a more open and communicative environment, and provides accessibility and support to all employees in relation to understanding Company policies.
• Support with the preparation of materials for any negotiations processes with the Representative Bodies including the annual pay review
• Provide support / manage less complex internal investigations, disciplinary, grievance or appropriate processes
• Provide support in the preparation and submission of materials for external hearings such as the WRC, Labour Court or appropriate body
• Schedule Representative Body meetings, assist with materials, prepare minutes for key stakeholders and support with any follow-up actions.
• Develop communications for internal and external stakeholders regarding Industrial Relations matters
• Support with policy updates and embedding new updates/learnings within the Bank
• Support with the development of the annual colleague conduct learning for colleagues
• Continuously contribute to the improvement of the Employee Relations processes and systems

Skills on Resume:

• Employee Relations Guidance (Soft Skills)
• Cultural Change Development (Soft Skills)
• Feedback Monitoring (Hard Skills)
• Action Plan Facilitation (Hard Skills)
• Disciplinary Documentation (Hard Skills)
• Relationship Building (Soft Skills)
• Negotiation Support (Hard Skills)
• Internal Investigations (Hard Skills) 

Job Summary:

• Manage the administration of ER documentation for Krispy Kreme UK & IRE
• Support ER cases by working closely with People Partners in relation to investigations, long-term absence management etc.
• Work with external advisors and ACAS to support cases
• Develop expertise in the details of all relevant Krispy Kreme policies and propose updates
• Provide compliant and up-to-date content for a training platform that educates Krispy Kremers on best practices when managing employee relations.
• Support the review and update of existing ER-related policies
• Liaise with managers to support the management of maternity and paternity leave.
• Help to develop company-wide mental health awareness for managers and Krispy Kremers which promotes the Krispy Kreme culture.
• Ensure well-being initiatives are publicized internally
• Cross-train and provide cover for the People Services team including assistance with systems and first-line People queries.
• Maintain all relevant Employee Relations documents, records and management information
• Be a point of escalation for issues relating to policy and process interpretation. 
• Ensuring a positive, fair, equitable and supportive work environment for all employees

Skills on Resume:

• ER Documentation Management (Hard Skills)
• Case Support (Soft Skills)
• External Advisor Liaison (Soft Skills)
• Policy Expertise (Hard Skills)
• Training Content Creation (Hard Skills)
• Policy Review (Hard Skills)
• Leave Management (Hard Skills)
• Mental Health Awareness (Soft Skills)

Job Summary:

• Provide commercially focused advice and support via phone, email or in-person to Managers in all aspects of Employee Relations including Bullying and Harassment, Conduct, Performance Management, Grievance, Disciplinary and Sickness absence, raising awareness amongst managers.
• Advise and support Managers chairing formal hearings, making sure employees have a full, fair and impartial hearing
• Working with the HR Business Partner, HR Operations Manager and Benefits Manager in areas
• Identifying trends and proactively addressing issues of high turnover, sickness and cost savings
• Development and amendments of Employment Policies
• Develop and take part in delivering an ongoing programme of training and coaching of line managers so that they have the confidence and capability to manage cases directly
• Manage basic settlement agreements in liaison with the Managers and/or solicitors, taking appropriate advice and escalating complex agreements to the HR Business Partner
• Proactively respond to queries from managers and employees within a shared HR inbox
• Work in collaboration with senior and line management and the People function to provide solutions and specialist knowledge, including Employment contract terms, TUPE, Trade Union recognition and collective bargaining arrangements.
• Provide strong case management support on all Employee Relations activities including disciplinary, grievance, mediation, capability, performance, conduct, and absence management.
• Responsible for the creation and development of employment policies, procedures and guidance for management and people across a broad range of employment matters
• Ensure employee/industrial relations issues are dealt with in an effective and efficient manner in line with Company policies, procedures, employment legislation and codes of practice

Skills on Resume:

• Advice Support (Soft Skills)
• Hearing Support (Soft Skills)
• Trend Identification (Hard Skills)
• Policy Development (Hard Skills)
• Manager Training (Soft Skills)
• Settlement Management (Hard Skills)
• Case Management (Hard Skills)
• Relations Compliance (Hard Skills)

Job Summary:

• Receive and respond to inbound employee relations inquiries.
• Assist in monitoring the Employee Relations Hotline
• Utilize software to accurately track and record employee relations issues
• Support business areas by analyzing and recommending solutions to basic and intermediate employee relations issues across all regions
• Providing effective and efficient delivery of value-added services to internal and external customers in a fast-paced and changing organization
• Review and analyze HR policies, practices and systems.
• Recommend and support process and policy improvements
• Provide guidance, consultation, and assistance to management and employees on employee relations matters
• Employee corrective actions and termination decisions
• Coordinate and monitor activities to ensure compliance of programs with all applicable federal, state and local laws, regulations and guidelines
• Conforming to maximum human resources management policies and procedures
• Respond to requests for information on HR policy interpretation from internal and external employees 
• Conducting internal investigations for various employee grievances/complaints including sexual harassment allegations, discrimination and civil rights complaints

Skills on Resume:

• Inquiry Response (Soft Skills)
• Hotline Monitoring (Hard Skills)
• Issue Tracking (Hard Skills)
• Solution Recommendation (Hard Skills)
• Service Delivery (Soft Skills)
• Policy Review (Hard Skills)
• Employee Guidance (Soft Skills)
• Investigation Conducting (Hard Skills)