Job Summary:

• Define the operational workflow processes to support the interface requirements and implement the integration solution.
• Design and logically map new interfaces for
• Transport orders, shipment statuses, shipping confirmations, delivery orders, freight invoices, purchase orders, Customs interfaces, and Advanced Shipping Notices (ASN).
• Support existing customer interfaces to resolve any errors.
• Manage steady state and support after go-live.
• Document the interface support for handover to the Shared Service Centre.
• Apply best practices to customer integration requests.
• Support the KN UK Customer Solutions team and the KN UK sales community as an integration subject matter expert through customer consultation and project scoping.
• Support integration resource planning through the visibility of current and future integration efforts.
• Development including data mapping, map updates, testing, troubleshooting, and support
• System installation and configuration
• EDI trading partner and communications setup
• Documentation of EDI implementations, systems, and specification analysis

Skills on Resume:

• Interface Design and Integration (Hard Skills)
• Error Resolution (Hard Skills)
• Post-Go-Live Support (Soft Skills)
• Documentation (Hard Skills)
• Customer Consultation (Soft Skills)
• Resource Planning (Soft Skills)
• Data Mapping (Hard Skills)
• EDI Setup (Hard Skills)

Job Summary:

• Monitor daily communication and translation functions to ensure accurate and successful transfer of documents.
• Research missing or delayed documents thru the VAN and internal translation process.
• Work with trading partners to set up new relationships and add documents.
• Test files and software for accuracy and completeness and document results.
• Create required translation maps and business processes based on requirements.
• Prioritize, track, document and give status updates on current and upcoming projects.
• Develop relationships with internal customers and trading partners to understand needs.
• EDI support with error resolution, troubleshooting and fixes
• Providing training and technical guidance to clients and fellow team members
• Project coordination and management including EDI software installations, upgrades, maintenance and support projects
• Participate in and support system planning and the development of long-term strategic goals for systems and software in conjunction with company long-term strategies
• Deploy solutions to serve the needs of the company’s business requirements
• Establish and deepen relationships with partners by understanding business objectives and providing exemplary support

Skills on Resume:

• Communication Monitoring (Hard Skills)
• Document Research (Hard Skills)
• Trading Partner Setup (Hard Skills)
• File Testing (Hard Skills)
• Translation Map Creation (Hard Skills)
• Project Prioritization (Soft Skills)
• Relationship Building (Soft Skills)
• EDI Support (Hard Skills) 

Job Summary:

• Work within the EDI system.
• Implement changes to EDI.
• Handle EDI translations and provide Technical Support
• Coordinate daily EDI workloads.
• Interface with EDI customers.
• Create/update user ID /passwords, update vendor profile, update email addresses
• Telephone and Incident support
• Demonstrate SOPs through the BCF EDI Gateway including PO retrieval and printing
• ASN, Invoice and label creation
• Assisting vendors through set-up steps
• Communicate the benefits of the EDI Solution Partner Program
• Translate Business Requirements into Technical Solutions (BA + Developer)
• Build and Test Systems

Skills on Resume:

• EDI System Management (Hard Skills)
• EDI Change Implementation (Hard Skills)
• EDI Translation Support (Hard Skills)
• EDI Workload Coordination (Soft Skills)
• Customer Interface Management (Soft Skills)
• Profile Management (Hard Skills)
• Incident Support (Soft Skills)
• Requirement Translation (Hard Skills) 

Job Summary:

• Collecting requirements, design and developing of Sterling Business Processes (BP), maps, and Trading Partner configurations, as well as testing and deployment of the solution
• Maintain and troubleshoot existing configurations on IBM Sterling B2B Integrator (SI)
• Responsible for delivering solutions and integrations (EDI, EAI, B2B). 
• Create and maintain interfaces between application systems and EDI transactions
• Maintain ongoing assessment, design, development, and implementation of EDI systems and applications
• Coordinate with external customers along with internal operations departments to ensure effective setup and design of data formatting and flow for new customer onboarding
• Own and manage the development of ongoing implementations from start to finish from initial contact with trading partners through internal testing and development to implementation completion
• Research and provide feedback on any questions involving EDI applications and how the data is organized and populated
• Troubleshoot EDI document processing errors and work with trading partners directly to resolve in a timely manner
• Responsible for the analysis, design, development, implementation, and support of the EDI-related components of the organization.
• Coordinate with IT on new table creation that provides easier access for analytics.
• Provide technical support, including troubleshooting and correcting data points

Skills on Resume:

• Requirement Collection (Hard Skills)
• Sterling B2B Integrator Troubleshooting (Hard Skills)
• Solution Delivery (Hard Skills)
• Interface Maintenance (Hard Skills)
• EDI System Development (Hard Skills)
• Customer Onboarding (Soft Skills)
• Implementation Management (Soft Skills)
• Technical Support (Hard Skills) 

Job Summary:

• Provide expert EDI advice and insight to managers across the business, to ensure departments and teams are able to develop inclusive approaches and solutions to local issues and variations across all aspects of business operations
• Develop proposals and provide subject matter expertise on immediate and longer-term HR policies, procedures and core projects, with a focus on integrating and optimizing EDI as a principle core objective across all activities
• Work closely with all other areas of UKRI to design and deliver inclusive and evidence-based EDI Interventions aligned to the UKRI’s overarching organizational vision and the EDI Strategic
• Framework Support the delivery of the EDI Programme of specific activities that foster open and respectful conversations about the pain and ugliness of racism and other issues
• Assists in managing vendor relationships with EDI partners.
• Analyze, design, document and develop specifications for enhancements and extensions with EDI application interfaces and maps.
• Act in a liaison capacity with EDI service providers, trading partners, and internal business units.
• Support internal business processes with EDI solutions.
• Coordinate EDI testing and trade partner implementation initiatives.
• Manage, research and resolve operational or production issues.
• Report and Query development.
• Training junior team members
• Analyze and Suggest Process Improvements

Skills on Resume:

• EDI Advice (Soft Skills)
• HR Policy Development (Hard Skills)
• EDI Intervention Design (Soft Skills)
• Vendor Relationship Management (Soft Skills)
• EDI Application Design (Hard Skills)
• Liaison with Service Providers (Soft Skills)
• EDI Solution Support (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Conduct advanced troubleshooting of electronic files for COBRA, Direct Billing, Claims, and Reimbursement products, answering questions through verbal or written communication with clients, vendors, or other business personnel.
• Identify gaps and inefficiencies within standard processes and work with appropriate personnel to execute enhancement projects.
• Ensure all process documentation is accurate, updated, adding any changes and/or new data points and communicated accordingly to relevant groups.
• Lead efforts to resolve escalated and large-scale issues, obtaining and documenting the root cause, and providing process improvement recommendations.
• Per standard team processes audit a sample of daily work conducted by other EDI personnel, providing detailed monthly reports to leadership.
• Provide customer service excellence and timely follow-ups when interacting with customers or other business personnel.
• Test, implement, and maintain EDI transactions. 
• Responsible for the set-up and maintenance of incoming and outgoing files across the organization.
• Loading files from external partners into SQL tables, validating accuracy and then releasing files for analysis, payment, or reporting.
• Maintain a schedule of incoming files, and follow up appropriately with internal/external partners. 
• Monitors and identifies improper, incomplete, or missing load processes and troubleshoots to identify and correct them.

Skills on Resume:

• Troubleshooting (Hard Skills)
• Process Improvement (Soft Skills)
• Documentation (Hard Skills)
• Issue Resolution (Soft Skills)
• Work Auditing (Hard Skills)
• Customer Service (Soft Skills)
• EDI Testing (Hard Skills)
• File Validation (Hard Skills)

Job Summary:

• Define and maintain standards and templates for the Lobster application
• Work with internal and external customers to design solutions for EDI requirements. 
• Create EDI process flows/specifications/paper mappings.
• Maintain a good working relationship with Lobster and other related vendors.
• Coordinate the program of EDI implementations including proof of concepts, through to full deployment and new customers.
• Coordinate strategic training within the organization, ensuring we utilize the most productive features of the systems and to understand and implement best practices.
• Develop, maintain, enhance and document EDI Interfaces in accordance with specifications from prototypes/Proof of concept through to Integration testing. 
• Support business users in UAT process.
• Coordinate the deployment of new releases, patches, software, and mappings into Production and maintenance of all Lobster environments.
• Monitor the application and support the solution deployment process
• Provide first and second-line application support and ensure that service level and system availability targets are met. 
• Responsible for solving basic to complex problems, and documenting issue resolutions in the knowledge base.
• Interface with third-party vendors when resolving and reporting system issues/bugs.

Skills on Resume:

• Standards Definition (Hard Skills)
• Solution Design (Soft Skills)
• Process Flow Creation (Hard Skills)
• Vendor Management (Soft Skills)
• Implementation Coordination (Soft Skills)
• Training Coordination (Soft Skills)
• Interface Development (Hard Skills)
• Application Support (Hard Skills)

Job Summary:

• Handling inbound/outbound documents between trading partners across multiple brands
• Analyzing error reports for all EDI transactions and performing updates
• Maneuver across various platforms and resolving issues
• Working with EDI provider to make sure EDI transactions are working as intended
• Troubleshooting errors, monitoring document transactions and trading partner integrations
• Coordinate and test all EDI implementations/integrations alongside EDI provider
• Working knowledge of all EDI Protocols and mapping all data to ERP and CRM systems
• Analyzing current business processes and taking initiative to improve efficiencies
• Managing internal/external communications for issues involving EDI transactions and customer implementations
• Maintaining knowledge of EDI transactions and staying up to date on protocols and standards

Skills on Resume: 

• Document Handling (Hard Skills)
• Error Analysis (Hard Skills)
• Platform Navigation (Hard Skills)
• EDI Provider Collaboration (Soft Skills)
• Troubleshooting (Hard Skills)
• EDI Testing (Hard Skills)
• EDI Protocols (Hard Skills)
• Process Improvement (Soft Skills)