Job Summary: 

• Exhibit exceptional customer service at all times. 
• Interact professionally with donors, patients, and medical professionals.
• Maintain and coordinate Special Procedure orders
• Evaluate orders from physicians establish professional relationships with physicians and office staff.
• Review donor/patient health history schedule appointments. 
• Consult with patient’s physician(s) and blood center medical directors 
• Communicate special procedure processes and status changes with donors, physician clinics, and hospital laboratories.
• Evaluate and address staff and/or donor concerns regarding eligibility, post-donation information, and other medical-related issues.
• Coordinate with blood center and customer staff to ensure Recall and Market Withdrawl of blood products is timely and complete.

Skills on Resume: 

• Customer Service (Soft Skills)
• Professional Communication (Soft Skills)
• Order Coordination (Hard Skills)
• Relationship Building (Soft Skills)
• Health History Review (Hard Skills)
• Medical Consultation (Hard Skills)
• Process Communication (Soft Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Maintain, perform and coordinate blood donor reaction and injury procedures including communicating with donors regarding donor reactions, arm injuries, and other medical-related issues.
• Maintain BCS insurance database on donor injuries. 
• Maintain, perform and coordinate Donor Notification and Reentry procedures including communication with donors regarding test results and donation eligibility status.
• Resolve suspect duplicate donor investigations.
• Coordinate the employee blood exposure program.
• Coordinate the annual employee flu vaccinations.
• Comply with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs, or directives. 
• Follow established quality control practices.
• Participate in external conferences, training sessions, and reading publications to maintain a level of expertise in job-related areas.

Skills on Resume: 

• Blood Donation Coordination (Hard Skills)
• Medical Communication (Soft Skills)
• Database Management (Hard Skills)
• Donor Eligibility Management (Hard Skills)
• Problem Resolution (Soft Skills)
• Employee Health Programs (Hard Skills)
• Policy Compliance (Soft Skills)
• Professional Development (Soft Skills)

Job Summary: 

• Develop, cultivate and manage relationships with general and mid-level donors to achieve the fundraising goals of the organization. 
• Develop, cultivate and manage church relationships and partnerships. 
• Facilitate meetings and introductions of high-impact supporters of Hope Walk with the President for development. 
• Record and monitor donor relationships, communication, and engagement in the company CRM to support the communication and marketing team to effectively and efficiently engage with the company partners.   
• Assist in the tracking of donations and relationships with particular projects within the CRM.
• Provide donor metrics monthly to the President and update Development Tracking Template (Roadmap) to monitor giving against projected revenue goals. 
• Support the company donor engagement and fundraising activities and collaborating with the communications and marketing teams.
• Develop strategies and processes to retain donors and decrease the number of lapsed donors.
• Maintain a high level of knowledge of the company programs and the needs and opportunities for donor support.
• Compile and submit written reports and proposals for donors.
• Collaborate with the the company team and international partners to effectively develop lasting relationships that help donors grow in relationship

Skills on Resume: 

• Donor Relationship Management (Soft Skills)
• Church Partnership Development (Soft Skills)
• Meeting Facilitation (Soft Skills)
• CRM Data Management (Hard Skills)
• Donation Tracking (Hard Skills)
• Fundraising Strategy (Hard Skills)
• Donor Retention (Soft Skills)
• Report Writing (Hard Skills)

Job Summary: 

• Research and identify potential major donors and cultivate and secure major gifts
• Work with Development team to create individual giving strategy, fundraising campaigns, and end-of-year appeal
• Increase overall individual giving and create and implement monthly sustainer strategy
• Work with Development Team to ensure fundraising goals are met
• Research, prospect and identify potential corporate sponsors
• Develop sponsorship marketing materials, including sponsorship packages, tiers, brochures
• Conduct outreach, build relationships, and communicate with corporate sponsors Database and Donation Processing
• Work with Database Administrator and Office Admin to ensure timely processing of donations, thank you letters, and tax reporting information
• Manage data entry and processing of pledges, gifts, and contributions in database
• Create reports and produce financial, analytical, and statistical reports on individual giving activities on a regular or as-needed basis
• Work with the Development and Communications team on email communications to donors - e-blasts,
• newsletters, campaigns, etc.
• Respond to donor inquiries and provide exceptional service and support to donors and prospects
• Increase donor retention and engagement, including outreach to lapsed donors
• Coordinate with Communications staff to schedule posts on Unite Oregon’s Facebook, Instagram and Twitter accounts
• Train and engage staff in individual giving campaigns
• Train and engage Board members in meeting fundraising goals, including developing talking points and fundraising best practices

Skills on Resume: 

• Donor Research (Hard Skills)
• Fundraising Strategy (Hard Skills)
• Relationship Building (Soft Skills)
• Corporate Sponsorship Development (Hard Skills)
• Data Management (Hard Skills)
• Report Generation (Hard Skills)
• Donor Communication (Soft Skills)
• Social Media Coordination (Hard Skills)

Job Summary: 

• Work closely with Marketing/Communications in securing testimonials from donors, volunteers, and individuals served by Food Bank to include in donor communications
• Coordinate scheduling of staff members through Outlook and Teams for recurring and special one-off meetings
• Handle logistics of occasional onsite meetings
• Monitor and forward physical donor mail to appropriate team members and contracted gift processing services
• Assist VP and unit leads with annual budgeting preparation
• Process all Fundraising Operations invoices and expense tracking against annual budget allocations
• Ensure that senior staff are supported in donor engagement work, providing reminders, materials, and draft communications, as well as assisting with briefings, appointment scheduling, and call reports
• Work with the team to draft and deliver individual giving program materials, including proposals, presentations, thank you messages, and reports
• Provide assistance and onsite support for donor cultivation and fundraising events

Skills on Resume: 

• Testimonial Coordination (Soft Skills)
• Scheduling and Calendar Management (Hard Skills)
• Event Logistics (Hard Skills)
• Donor Mail Management (Hard Skills)
• Budget Preparation (Hard Skills)
• Invoice and Expense Tracking (Hard Skills)
• Donor Engagement Support (Soft Skills)
• Fundraising Materials Creation (Hard Skills)

Job Summary: 

• Support the Donor Relations team in cultivating, soliciting and stewarding Food Bank’s donors at all giving tier levels and affinity programs: Five Boroughs Society (leadership gifts of $1000+), Big Apple Partners (recurring monthly gifts), Planned Gift Donors, Tribute Gifts (in honor/memory), as well as the Food Bank’s many donors
• Update and assist Donor Relations team in implementing annualized Donor Engagement Plan
• Assist in tracking ongoing projects in Teams and Monday.com workflows
• Monitor donor inquiries from phone calls and departmental email accounts, respond and provide assistance with special requests including providing additional information, producing giving history reports and receipts
• Connecting donors to other appropriate staff members for further help. 
• Review incoming gifts for new major donor prospects and recommend next steps for cultivation/stewardship;
• Assist in stewardship activities including thank you calls and personalized notes
• Foster a culture of gratitude across the organization and with all constituents
• Support the Annual Giving Manager in tracking all solicitations in the master Editorial Communications Calendar.
• Support workflows in Teams and Monday.com for assignments related to special solicitations and campaigns
• Support the Manager, Individual Giving on digital fundraising efforts including strategy, creative, audience development and budget

Skills on Resume: 

• Donor Stewardship (Soft Skills)
• Engagement Planning (Hard Skills)
• Project Tracking (Hard Skills)
• Donor Communication (Soft Skills)
• Gift Prospecting (Hard Skills)
• Gratitude Promotion (Soft Skills)
• Solicitation Tracking (Hard Skills)
• Workflow Management (Hard Skills)

Job Summary: 

• Create and manage constituent lists, reports, and records
• Input donations, contact reports, and bulk data
• Track and report on scheduled donor activities and assigned tasks
• Track and report on donation opportunities, activities, and assigned tasks
• Develop and maintain print and email communication templates
• Manage integrations with forms, Stripe, MailChimp, and other systems.
• Support other development database functions 
• Help develop, maintain, and track fundraising program calendars and timelines
• Document and maintain fundraising policies and practices guide
• Organize and maintain supporting records and resources for fundraising program activities
• Support the annual Jubilee for Justice fundraising event

Skills on Resume: 

• Data Management (Hard Skills)
• Donation Tracking (Hard Skills)
• Reporting (Hard Skills)
• Communication Templates (Hard Skills)
• System Integration (Hard Skills)
• Calendar Management (Hard Skills)
• Policy Documentation (Hard Skills)
• Event Support (Soft Skills)

Job Summary: 

• Internal and External Collaboration and Communications 
• Support communications related to events, appeals, and other activities
• Track and support donor stewardship and cultivation
• Generate donor acknowledgments and track pledges and payments
• Collaborate internally with staff and board members on fundraising activities
• Coordinate with external vendors and partners related to fund development activities
• Coordinate with former clients to confirm interest and share stories
• Track the client story development process and acquire consent forms and other media
• Oversee data integrity and implement system corrections and improvements
• Follow, edit, and develop LGL process and practices
• Collaborate with internal partners for effective use of CRM database

Skills on Resume: 

• Collaboration (Soft Skills)
• Communication Support (Soft Skills)
• Donor Stewardship (Soft Skills)
• Acknowledgment Generation (Hard Skills)
• Vendor Coordination (Soft Skills)
• Client Relationship Management (Soft Skills)
• Data Integrity (Hard Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Design modify and implement gift processing workflow. 
• Build and run unique queries, exports, and analysis reports. 
• Execute monthly audits of credit card processing versus CRM data to ensure system accuracy.
• Oversee Charities participation in the Combined Federal Campaign and submit annual application.
• Manage weekly develop gift reporting process.
• Develop, create mailing list, and send annual tax letter.
• Cultivate and secure documentation of planned gifts, such as wills, trusts, and transfer on death accounts.
• Maintain relationships with donors and professional advisors.
• Respond to inquiries and communicate with donors, prospects, and financial institutions.
• Correspond with Estate/Financial Institutions to track, follow-up on and complete processing of legacy gifts.

Skills on Resume: 

• Gift Processing Workflow (Hard Skills)
• Data Analysis (Hard Skills)
• Credit Card Audits (Hard Skills)
• Campaign Management (Hard Skills)
• Reporting (Hard Skills)
• Planned Gifts Documentation (Hard Skills)
• Donor Relations (Soft Skills)
• Communication (Soft Skills)

Job Summary: 

• Oversee and manage the end-to-end production for Summer Search NYC development events, including annual Leadership Gala, Golf Outing, and Associate Board Soirée and other smaller cultivation and stewardship events throughout the year, both virtual and in-person.
• Ensure effective and efficient event operations, including invitation lists, pre- and post-event communications, venue coordination, vendor management, event committee support, and day-of event production. 
• Coordinate the creation of event materials and mailings.
• Liaise with the program team to create a donor engagement and volunteer calendar, ensuring all members of the NYC development team have timely and accurate information on these opportunities.
• Actively participate in Summer Search’s national Event Cohort, which meets monthly to discuss and share best practices and contributes to nationally-coordinated initiatives.
• In close partnership with the Director of Development and Executive Director, manage a portfolio of 55 existing individual donors that give $1-5K annually, utilizing a “moves management” system. 
• Create and execute plans for qualification, cultivation, solicitation and stewardship for each donor in portfolio, resulting in securing roughly $275,000.
• Oversee identification and qualification of new donor prospects, researching giving potential and ensuring philanthropic interests are aligned with Summer Search’s mission and values.
• With guidance from the Corporate Relations Manager, support the 40-member Associate Board by building relationships with board members, coordinating and attending monthly meetings, managing regular communication, and organization small events throughout the year, such as trivia and cycling events.
• Occasionally schedule external meetings for the Executive Director and Development Director, and, on some occasions, attend donor meetings
• Provide support to the Director of Development on drafting donor communications and materials.
• Ensure accurate and timely upkeep of donor data in Raiser’s Edge (RE) database.

Skills on Resume: 

• Event Coordination (Hard Skills)
• Calendar Management (Hard Skills)
• Donor Portfolio Management (Hard Skills)
• Fundraising Strategy (Hard Skills)
• Prospect Research (Hard Skills)
• Relationship Building (Soft Skills)
• Donor Communication (Soft Skills)
• Data Management (Hard Skills)