Updated: Dec 6, 2024 - The Distribution Center Manager provides leadership to ensure exceptional customer service, maintain a safe and efficient work environment, and ensure all distribution tasks are completed on time. This position supervises the daily activities of various departments, manages transportation standards, and oversees fleet equipment while coordinating with the maintenance team. This role develops and implements processes to optimize warehousing practices, manage budgets, and deliver cost-saving initiatives to drive growth and career development for the leadership team.
Tips for Distribution Center Manager Skills and Responsibilities on a Resume
1. Distribution Center Manager, Prime Logistics, Dallas, TX
Job Summary:
- Responsible for the prompt research of mis-ships claims and non-compliance fees (NCFs) to determine corrective action, contest underpayments if appropriate
- Responsible for lost/missing package and damaged shipment claims
- Manage supplies at adequate inventory levels and within established budget parameters
- Leads by consistently displaying core values
- Support and development of team members through coaching, mentoring, and training
- Effectively communicate company goals and objectives to Distribution Center staff
- Manage bi-monthly timesheets to ensure accuracy and manage all direct TM PTO requests
- Manage all personnel issues with the support of the Director of Global Logistics and Human Resources
- Determine daily staffing needs and coordinate temporary labor
- Determine overall labor needs and recommend hiring needs based on available metrics as related to labor capacities
- Promote a clean and safe working environment (5S) by maintaining compliance with safety guidelines, and developing and maintaining appropriate metrics and benchmarks
- Conducts interviews, writes, and conducts mid-year and end of year reviews for designated TMs
Skills on Resume:
- Claims Management (Hard Skills)
- Budget Management (Hard Skills)
- Team Development (Soft Skills)
- Effective Communication (Soft Skills)
- Timekeeping Management (Hard Skills)
- Personnel Management (Soft Skills)
- Labor Planning (Hard Skills)
- Safety Compliance (Hard Skills)
2. Distribution Center Manager, Efficient Supply Co, Indianapolis, IN
Job Summary:
- Achieve operational excellence in all DC functions including inbound, outbound, inventory control, VAS, and returns
- Responsible for overall inventory integrity. Resolve discrepancies, determine the root cause of errors, and implement controls to maintain a high level of inventory accuracy
- Provide direction to the Inventory/Receiving (IR) Manager determining priorities and managing the receiving and inventory processes
- Provide direction to the Fulfillment Manager for determining priorities and maintaining workflow to facilitate the efficient picking, packing, and shipping of orders
- Provide direction to the Returns and Quality Specialist for determining priorities and ensuring the timely processing of all returns and completion of quality inspections/special projects
- Coordinate transportation of all inbound freight from foreign and domestic suppliers, approve bookings, monitor arrivals
- Communicate delays as required, schedule last-mile delivery, and coordinate return of empty containers
- When requested, initiate air freight quotes and provide cost data and analysis to planning TMs
- Ensure accuracy of the customs paperwork for exported international packages and coordinate with Logistics Compliance Manager to submit documents for duty-drawback as applicable
- Support DS/CS, Sales Operations, and other departments in making shipping/cost decisions throughout the season and monitoring shipping charges to identify trends
- Provide feedback for improvement and cost-savings
- Responsible for the overall security of the Distribution Center
Skills on Resume:
- Operational Excellence (Hard Skills)
- Inventory Management (Hard Skills)
- Team Leadership (Soft Skills)
- Fulfillment Process Management (Hard Skills)
- Returns and Quality Control (Hard Skills)
- Freight Coordination (Hard Skills)
- Customs Compliance (Hard Skills)
- Cost Analysis (Hard Skills)
3. Distribution Center Manager, National Freight Solutions, Nashville, TN
Job Summary:
- Work closely with supervisors, leads, and personnel to maintain an efficient flow of materials and meet daily goals.
- Provide a "Customer Service" attitude that has a high focus on the sense of urgency.
- Facilitate teamwork to troubleshoot and resolve problems and maximize efficiency.
- Evaluate and Improve work processes and procedures to maximize operations.
- Develop and oversee process control methods to ensure consistency and conformity to standards.
- Work closely with the leadership team in the oversight of processes to maintain optimization.
- Initiate, lead, and document continuous improvement efforts for new/revised processes (process flow, work instructions, layouts, etc.)
- Lead the commissioning of new equipment/processes and maintain issue lists until resolution.
- Plan and execute distribution center layout, process flow, and capability improvements.
- Lead initiatives and determine best practices and improvement of business processes.
- Manage capital projects with a focus on meeting cost, timing and reliability expectations.
Skills on Resume:
- Material Flow Management (Hard Skills)
- Customer Service Orientation (Soft Skills)
- Team Facilitation (Soft Skills)
- Process Optimization (Hard Skills)
- Process Control Implementation (Hard Skills)
- Continuous Improvement (Hard Skills)
- Equipment Commissioning (Hard Skills)
- Project Management (Hard Skills)
4. Distribution Center Manager, Reliable Distribution Services, Charlotte, NC
Job Summary:
- Lead Distribution team to meet established budget, productivity, customer service and quality requirements.
- Manage and monitor inventory in support of Customer Service and control investment.
- Coordinate all information flow regarding system information, procedures in materials flow, and customer service.
- Assure departmental adherence to CGMPs and maintain them via training and communication.
- Assure compliance with federal, state and local requirements including FDA, OSHA, EPA, and other regulatory bodies.
- Develop and implement plans to improve safety, productivity, and efficiency.
- Instill a safety discipline and a progressive attitude towards reducing workplace accidents as well as timely response, investigation and reporting of workplace accidents.
- Effectively manage multiple priorities and resources including personnel, material, and equipment to support changing needs and consistently meet deadlines with expected results.
- Provide leadership for a team with a focus on Safety, Quality, and Efficiency.
- Establish realistic work expectations, behavior and performance standards and a personal development plan for each employee, then coach to those requirements.
- Lead by example, follow all company policies and procedures and assure adherence through training and communication.
Skills on Resume:
- Budget Management (Hard Skills)
- Inventory Control (Hard Skills)
- Information Flow Coordination (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Safety Program Management (Hard Skills)
- Team Leadership (Soft Skills)
- Priority Management (Soft Skills)
- Coaching and Mentoring (Soft Skills)
5. Distribution Center Manager, Dynamic Supply Chain, Omaha, NE
Job Summary:
- Manage and ensure all aspects supporting merchandise receipts, stock put away, bin location management, FIFO control, outbound order accuracy, inventory cycle counts, product identification, product packaging and inventory accuracy are consistent with world-class business expectations.
- Assist with assessing employee performance and give appropriate feedback both verbally and in written form.
- Maintain a safe, clean working area.
- Ensure inventory is stocked to meet demand daily.
- Optimize and modernize Waters global distribution and logistics capabilities in conjunction with the other distribution center managers
- Create annual operating plans and budgets and perform in line with them
- Maximize the efficiency and minimize the costs of all domestic and international shipments
- Maintain and uphold compliance standards for quality, trade and products
- Ensure the execution of safe, secure and legal standards for all staff and assets
- Lead and motivate a team members to meet targets
- Play a critical part in the roll out of SAP EWM (or similar technologies) and be a lead member of the project team
- Drive cross-shift accountability through engaging-coaching-empowering both staff and on-site contractors
Skills on Resume:
- Inventory Management (Hard Skills)
- FIFO Control (Hard Skills)
- Performance Evaluation (Soft Skills)
- Budget Management (Hard Skills)
- Compliance Standards (Hard Skills)
- Team Motivation (Soft Skills)
- SAP EWM Implementation (Hard Skills)
- Cross-Shift Coordination (Soft Skills)
6. Distribution Center Manager, Strategic Warehousing Inc, Kansas City, MO
Job Summary:
- Accountable for recommending direction, staffing, process/productivity improvement, and cost reduction programs while managing day-to-day activities to achieve strategic and tactical objectives.
- Direct distribution operations inclusive of executing supply chain operation strategies to optimize performance, quality, and reduction in costs.
- Develop, modify and implement world-class service levels (internal response, 100% order accuracy rates, and inventory management and accuracy objectives) consistent with business needs and major program requirements.
- Motivate, coach, train and develop personnel (full-time and temporary staffing) to ensure exceptionally trained and experienced staff and to continually improve the team’s operational effectiveness.
- Proactively seek new and innovative distribution strategies to move the company to “best in class.”
- Deploy continuous effort to improve pick/pack operations, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
- Articulate needs, define requirements and design/implement programs and methodologies that provide the greatest payback to business and team.
- Control costs within established standards and budgets
- Establish work schedules, staffing and ensure that the schedules and staffing are correctly implemented and that jobs are assigned effectively and completed properly in a manner that supports same day and program order shipments.
- Manage maintenance requirements, recommend capital expenditures, ensure all OSHA and regulatory provisions are in compliance and manage a safety training program and practices.
- Maintain strict facilities security controls relative to personnel, non-employees and equipment/tools utilized.
Skills on Resume:
- Process Improvement (Hard Skills)
- Cost Reduction Strategies (Hard Skills)
- Supply Chain Optimization (Hard Skills)
- Personnel Development (Soft Skills)
- Distribution Strategy (Hard Skills)
- Operational Efficiency (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Team Motivation (Soft Skills)
7. Distribution Center Manager, Total Logistics Management, Portland, OR
Job Summary:
- Lead the GDC team to execute its primary task: order fulfillment, by providing the external and internal clients with the ordered products, on time, complete
- Using the most efficient and effective processes and distribution methods.
- Receive and distribute manufacturing feedstocks and internal stock transfer orders.
- Manage a team of six direct and 24 indirect employees spanning the functions of Warehouse Operations, Trade Operations, Distribution Planning, Logistic Analysis and Traffic Administrator.
- Maintain and develop the workforce of the GDC in line with the services required and using the processes and practices of Waters corporation
- Ensure availability of the tools required to operate warehouse space, equipment, systems
- Maintain and document Key Performance Indicators for distribution and logistic activities
- Manage freight payment and audit service provider
- Leverage tools and technology to improve productivity and Warehouse capabilities
- Develop, deploy and execute a Lean Continuous Improvement program and all related methodologies to enhance efficiencies in logistics and distribution operations
- Control inbound and outbound flows, and manage the performance of transportation partners
Skills on Resume:
- Logistics Management (Hard Skills)
- Team Leadership (Soft Skills)
- Inventory Control (Hard Skills)
- KPI Management (Hard Skills)
- Freight Audit Oversight (Hard Skills)
- Technology Utilization (Hard Skills)
- Lean Methodologies (Hard Skills)
- Partner Performance Management (Hard Skills)
8. Distribution Center Manager, Apex Distribution Group, Jacksonville, FL
Job Summary:
- Planning, managing, organizing and analyzing DC operations
- Achieving KPIs to implement shipment (storage) plans for safe and high quality products
- Searching for additional ways to improve productivity and reduce costs
- Developing and implementing measures to reduce delays, improve goods, raw, packaging and supplementary materials planning and dispatching, rational transport and loading equipment use
- Organizing material assets stocktaking, being responsible for data integrity
- Managing the work of contractors
- Providing for labour safety management system proper functioning.
- Assisting in converting casual work force into permanent
- Development of Health & Safety and Traffic Management Plan
- Reviewing site service providers including container devanning, transport providers, and cross-docking capability
- Identifying opportunities to improve efficiency and cost
Skills on Resume:
- Operations Management (Hard Skills)
- KPI Achievement (Hard Skills)
- Cost Reduction Strategies (Hard Skills)
- Supply Chain Optimization (Hard Skills)
- Data Integrity Management (Hard Skills)
- Contractor Management (Hard Skills)
- Safety System Implementation (Hard Skills)
- Efficiency Improvement (Hard Skills)
9. Distribution Center Manager, Quantum Logistics Solutions, Baltimore, MD
Job Summary:
- Ensure safety, training, and discipline of the site
- Ensure all inbound and outbound SLAs are met each day
- Manage and be responsible for the site P&L
- Leadership development, leadership mentoring and reviews with warehouse leadership team
- Responsible for direct labour cost performance of the site
- Sign-off on labour planning requirements and responsible for rostering
- Responsible for MHE, goods-to-person robot system (AMR), conveyor and sortation at the site
- Manage operational engagement for suppliers (waste providers, cartage providers, freight carriers etc.)
- Drive reviews of performance reports with Supervisors and Team Leads
- Identify opportunity for operational optimisation through slotting, consolidation and other warehouse areas
- Maintain inventory accuracy through process controls of inbound, outbound and inventory management functions
Skills on Resume:
- Safety Management (Hard Skills)
- Service Level Agreement Compliance (Hard Skills)
- Profit and Loss Management (Hard Skills)
- Leadership Development (Soft Skills)
- Labor Cost Management (Hard Skills)
- Labor Rostering (Hard Skills)
- Supplier Engagement (Soft Skills)
- Inventory Accuracy (Hard Skills)
10. Distribution Center Manager, Proactive Shipping Services, Richmond, VA
Job Summary:
- Carrying out all areas of people management including recruitment, 121s, performance management, and capability reviews
- Acting as a positive role model to Seasalt employees whilst embodying values and influencing an inclusive working environment
- Supporting the DC /Logistics leadership team and covering some of duties in absence.
- Managing resources and assets, planning work allocation to maximise efficiency and ensure operational success.
- Working with the DC/Logistics leadership team to identify ways of motivating team, ensuring praise and recognition where due is celebrated and encouraged.
- Maintaining high visibility on the shop floor on a daily basis and actively engage with the team on a professional level, ensuring always treat team members with dignity and respect.
- Dealing with staff conflict as and when required in a professional manner in line with company expectations and company values.
- Taking ownership of the Health and safety of teams and the DC environment in accordance with legislation and Seasalt policies.
- Ensuring DC housekeeping standards are maintained to a high standard.
- Ensuring efficient operational and financial performance through effective leadership and management, within company guidelines and agreed budget.
- Managing any daily pick requirements / allocations or other administrative work allocation duties relevant to the department are managing.
- Monitoring staff performance against KPIs ensuring KPI targets are met consistently.
Skills on Resume:
- Recruitment and Onboarding (Hard Skills)
- Performance Management (Hard Skills)
- Resource Allocation (Hard Skills)
- Team Motivation (Soft Skills)
- Conflict Resolution (Soft Skills)
- Health and Safety Management (Hard Skills)
- Operational Leadership (Soft Skills)
- KPI Monitoring (Hard Skills)
11. Distribution Center Manager, Global Supply Solutions, Denver, CO
Job Summary:
- Establishes goals and guidelines intended to improve warehouse methods and procedures, work requirements and schedules, distribution quality, safety and operating costs.
- Monitors goals for compliance, takes appropriate corrective action when needed and communicates recommendations for changes or updates when necessary.
- Provides direction and guidance over Distribution Center operations to ensure the accuracy, timely receipt, stocking of Company merchandise, timely picking and shipping of goods, an engaged workforce and an acceptable level of high quality performance is achieved.
- Monitors established safety programs for compliance using Company requirements and Occupational Safety Health Administration regu
- Motivates others to remain committed to the Bell philosophy.
- Responsible for staff development.
- Maintains superior customer service and on-time delivery.
- Manage overall 3PL DC(or WH) operation/SLA/KPI and cost including receiving/inventory and outbound process
- Support and be involved in 3PL selection process
- Control and support 3PL to meet SLA
- Work with the logistics service provider to analyze and define the critical operational factors to obtain for the most cost-effective operation
- Operation Control and Analyst data to monitor 3PL
- Ensure the interface with 3PL related to his/her category on a daily basis on scheduling, planning, ordering, good receiving, dispatching and store delivery.
Skills on Resume:
- Warehouse Operations Management (Hard Skills)
- Compliance Management (Hard Skills)
- Staff Leadership (Soft Skills)
- KPI Monitoring (Hard Skills)
- Process Improvement (Hard Skills)
- 3PL Management (Hard Skills)
- Data Analysis (Hard Skills)
- Customer Service (Soft Skills)
12. Distribution Center Manager, Swift Logistics, Nashville, TN
Job Summary:
- In charge of planning operations and activities, with the company’s budget in mind.
- Managing budget and expenses of activities at the Distribution Center.
- Address any issues within the organization and promulgate solutions that can resolve such problems.
- Management of staff, 3PLs resources to ensure that inbound and outbound activities are optimally planned, executed, and meet customer/business expectation
- Ensure the transportation and stock movement of products/goods are arranged, executed in a timely manner, and effectively cost
- Ensure all of the transactions for physical moving are input into systems in a timely manner and with accuracy
- Responsible for implementing procedures/SOPs for activities at the Distribution Center, compliance with department procedures, company policies
- Manage performance of 3PLs to meet KPIs
- Monitoring 3PLs to ensure that safety and environmental standards are in place for any warehousing and distribution activities to provide a safe working environment driving towards effective operation.
- Develop a world-class safety culture and program to ensure the safety of team members.
- Lead and participate in routine engagement activities to bolster the team environment, ensuring all team members have a voice.
- Collaborate cross-functionally with Transportation, Planning, Finance, Quality, Manufacturing, and Safety to deliver projects, productivity, and supply chain efficiencies.
- Manage capital spend projects within his/her scope of duties and foster strong relationships with local and national vendors/suppliers.
Skills on Resume:
- Budget Management (Hard Skills)
- Problem Solving (Soft Skills)
- Resource Management (Hard Skills)
- Transportation Coordination (Hard Skills)
- Data Entry Accuracy (Hard Skills)
- Process Compliance (Hard Skills)
- Safety Culture (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
13. Distribution Center Manager, Velocity Distribution, Charlotte, NC
Job Summary:
- Oversee all operational aspects of the facility in order to manage and optimize the efficient flow of goods in and out of the Distribution Center.
- Direct and monitor daily activities to ensure quality, cost, delivery, safety and people objectives are realized.
- Achieve financial objectives by managing the sites operating budget and expenses along with staffing levels and productivity in order to maintain a cost-effective operation.
- Create an environment that promotes a strong sense of teamwork and a culture of respect by working together safely, effectively, respectfully and efficiently with all associates.
- Monitor and maintain associate productivity performance and development by coaching, counseling, motivating and encouraging professional growth.
- Drive operational changes and foster a continuous improvement culture.
- Actively listen and effectively coordinate communication with all company associates, customers, carriers and 3PLs to ensure the right product is in the right place at the right time.
- At the direction of the Supply Chain Leadership Team, work on strategic and special projects to drive improvement in cost, efficiency, and operational capabilities.
- Oversee the site loss prevention and security program to minimize inventory shrinkage and profit loss
- Maintain up-to-date key performance metrics dashboards and create reports for internal and external customers and management
- Oversee, implement, and maintain compliance with company and OSHA guidelines to create and maintain a safe working environment for all associates.
- Prevent associate incidents and injury by overseeing accident investigations, near-miss reporting, root cause analysis and implementing necessary improvements to policies and procedures.
Skills on Resume:
- Operational Oversight (Hard Skills)
- Performance Management (Soft Skills)
- Budget Control (Hard Skills)
- Teamwork Promotion (Soft Skills)
- Staff Development (Soft Skills)
- Process Improvement (Hard Skills)
- Communication (Soft Skills)
- Safety Management (Hard Skills)
14. Distribution Center Manager, Peak Logistics Group, Minneapolis, MN
Job Summary:
- Provide leadership to deliver first-class customer service.
- Maintain a safe work environment.
- Make sure daily distribution assignments are carried out in a timely manner.
- Make sure the work area is clean and manageable.
- Manage transportation standards.
- Supervise the daily activities of assigned departments.
- Supervise the auditing of all transactions inbound and outbound depending on the department.
- Supervise traffic coordinator/dispatcher
- Manage all fleet equipment/assets and coordinate with the maintenance team
- Lead service agenda shipping and delivering on time and in full at a high level.
- Develop processes and measures to ensure success around proper warehousing practices.
- Manage a budget and deliver annual cost-saving initiatives to enable growth.
- Develop leadership team to include Logistics Manager I, Shift Supervisors, Wave Planners, and admin staff to enable career growth and development.
Skills on Resume:
- Customer Service Leadership (Soft Skills)
- Safety Management (Hard Skills)
- Task Execution (Hard Skills)
- Workspace Organization (Hard Skills)
- Transportation Management (Hard Skills)
- Team Supervision (Soft Skills)
- Audit Oversight (Hard Skills)
- Budget & Cost Management (Hard Skills)
15. Distribution Center Manager, Horizon Freight Services, Kansas City, MO
Job Summary:
- Be responsible for daily to daily work related to DC operation and management to meet business requirements.
- Be in charge of warehouse team management to ensure people are safe.
- Ensure all of goods and equipment including forklift, RM, FGs etc. are safe in the warehouse.
- Control and manage stock related to RM, FGs to improve warehouse efficiency according to production schedule to ensure reasonable stock.
- Plan for materials storage capacity & organize the middle-year stock count, and annual stock count to ensure data accuracy.
- Responsible for GMP & 5S & ESH management to ensure legal way and meet customer audit requirements.
- RM, FGs track and manage to avoid any waste.
- Control and manage the team’s job assignments and daily work arrangements.
- Closely working and communicating with different functional teams including purchasing, production, import & export, sales … to ensure high working efficiency, logistics plan and management as well.
- Follow KPI and take the right actions to achieve annual objectives.
- Provide reasonable training and coaching to the warehouse team to support team growth.
- Manage transportation operations with related functions and 3PL
- Communicate with SCM to pass on the issues that need to be solved strategically.
Skills on Resume:
- Warehouse Management (Hard Skills)
- Team Safety (Soft Skills)
- Inventory Control (Hard Skills)
- Capacity Planning (Hard Skills)
- Compliance (Hard Skills)
- Waste Reduction (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- KPI Achievement (Hard Skills)
16. Distribution Center Manager, Summit Supply Chain, Tulsa, OK
Job Summary:
- Prepare, maintain and communicate all operational goals while ensuring all operational procedures are being followed per company guidelines
- Manage, coach, mentor, and develop staff to achieve objectives, conduct performance reviews
- Perform supervisory responsibilities in accordance with the organization’s policies and procedures
- Address complaints and resolve problems
- Provide superior customer service by maintaining professional and courteous relationships with all customers
- Communicate progress/conditions and conduct tours for the customer as directed by upper management
- Audit operations to ensure service standards are being met
- Create and deliver effective verbal presentations to management and customers as necessary
- Negotiate service provider contracts and manage business relationships with support vendors.
- Represent Saddle Creek within community outreach initiatives or industrial park-related tenant partnership events.
- Monitor space utilization/layout to ensure efficient and cost-effective operations
- Monitor and ensure departmental/facility key performance indicators (KPI) are met in a timely and cost-effective manner
- Possess LEAN familiarity with a preference for LEAN certifications at no less than a Yellow Belt level.
- On-going management of facility fiscal performance including profit & loss and budgeting
Skills on Resume:
- Goal Management (Hard Skills)
- Staff Development (Soft Skills)
- Supervisory Leadership (Soft Skills)
- Problem Resolution (Soft Skills)
- Customer Service Excellence (Soft Skills)
- Audit & Compliance (Hard Skills)
- Contract Negotiation (Hard Skills)
- Financial Management (Hard Skills)
17. Distribution Center Manager, Allied Distribution Solutions, Phoenix, AZ
Job Summary:
- Leads staff of managers responsible for all day-to-day fulfillment center activities
- Directs the daily work and safety of inbound and outbound distribution managers, supervisors and other associates.
- Performs the duties of associates supervised and other related duties
- Maintains and updates inventory records
- Creates efficient and accurate inventory management procedures
- Reconciles inventories to book records and adjusts
- Identifies process gaps and recommends new programs and/or changes to improve inventory control and security
- Manages fulfillment, inventory accuracy and quality assurance and improvement programs
- Provides weekly and monthly program reporting and leads the annual physical inventory process
- Directs selection, purchase, and utilization of company assets in support of warehouse operations
- Develops business relationships to ensure communication and efficient operations with third-party vendors, including third-party logistics providers and lumping of freight services
- Maintains current certificate of insurance and hold harmless agreements for all contracted vendors
- Ensures optimal operating methods implementation at third-party vendors
- Develops and implements a recoup program to ensure that all damaged and defective products are accounted for and properly handled
- Hires, develops, assesses performance, and disciplines employees
Skills on Resume:
- Staff Leadership (Soft Skills)
- Safety Management (Hard Skills)
- Inventory Management (Hard Skills)
- Process Improvement (Hard Skills)
- Quality Assurance (Hard Skills)
- Vendor Relationship Management (Soft Skills)
- Asset Management (Hard Skills)
- Employee Development (Soft Skills)