DIRECTOR OF TECHNOLOGY OPERATIONS SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 28, 2025 - The Director of Technology Operations possesses expert knowledge in project management, vendor management, and infrastructure technologies, including cloud, mobile, and data center solutions. This position has a strong understanding of IT security, networking technologies, and systems such as Windows Server, Microsoft Azure, and virtualization platforms like VMware and Hyper-V. The director's experience also extends to cybersecurity, Agile/Scrum methodologies, and tools for performance monitoring, remote application deployment, and collaboration systems.

Essential Hard and Soft Skills for a Standout Director of Technology Operations Resume
  • Project Management
  • Vendor Management
  • Infrastructure Management
  • Data Center Technologies
  • Networking Technologies
  • IT Security
  • Cloud Computing
  • Virtualization
  • Microsoft Azure
  • Performance Monitoring
  • Leadership
  • Communication
  • Problem Solving
  • Decision Making
  • Collaboration
  • Strategic Thinking
  • Time Management
  • Adaptability
  • Critical Thinking
  • Conflict Resolution

Summary of Director of Technology Operations Knowledge and Qualifications on Resume

1. BS in Network Engineering with 4 years of Experience

  • Relevant experience with Controllership and Accounting functions
  • Must have prior management experience
  • Hold a CPA (Certified Public Accountant)
  • Ability to work and communicate effectively with all levels of finance, operations, and senior management.
  • Demonstrated background and knowledge of US GAAP and SOX
  • Team-focused, collaborative leader
  • Continuous improvement attitude, ability to seek out and implement best practices
  • Strong time-management skills, and ability to handle multiple projects simultaneously in a fast-paced environment.
  • Strong computer skills including Excel, PowerPoint, SAP/AOE/BPC, or other financial systems
  • Passion for collaboration, enabling highly effective teams, and making things simpler, faster, and easier

2. BS in Computer Engineering with 8 years of Experience

  • Experience in engineering management (at the Director Level) and leadership in a Web/SaaS environment with a minimum of 15 indirect reports.
  • Technically proficient across the application layers, from Data Storage solutions to Networking
  • Experience across the stack, and experience jumping in to lead resolutions to complex problems across all layers.
  • Experience operating a SaaS product at scale utilizing AWS, GCP, or Azure.
  • Experience in a highly secure SaaS environment, leading or contributing to technical security programs, ideally in the financial sector.
  • Direct experience successfully recruiting, organizing, managing, motivating, and scaling a technical operations team that operates in multiple locations
  • Be comfortable in a fast-paced technology start-up. 
  • Be attuned to taking a complex system with many customers and creating a clear and organized vision from it.
  • Known for delivering practical and achievable solutions.
  • Experience in short release cycles, proficient in an agile/scrum operating environment.
  • Excellent analytical and research capabilities as well as superb verbal and written skills.

3. BS in Computer Science with 11 years of Experience

  • Expert knowledge of principles and practices of project management.
  • Advanced knowledge of vendor management.
  • Advanced knowledge of infrastructure, data centers, and architectural models.
  • Good understanding of server and desktop hardware/operating systems, networks, firewalls and load balancers, telecom, etc.
  • Broad knowledge of infrastructure technologies including cloud and mobile, information technology support methodologies, and hardware technologies.
  • In-depth knowledge of networking technologies and concepts.
  • Good understanding of IT security and data protection
  • Strong fundamentals in cybersecurity risks, mitigation, and prevention
  • Understanding and experience with Agile/Scrum
  • Experience with Windows Server and Microsoft Azure, Active Directory, Exchange, and related technologies
  • Experience in Virtualization infrastructure, including VMWare and Hyper-V
  • Strong network fundamentals, including physical and wireless infrastructure, automation and programmability, SD-WAN, Security, Routing and Switching, Load Balancing and Cloud Networking
  • Experience in Datacenter Technologies, Performance monitoring software, Network Management
  • Experience with Ticketing systems, Remote Application deployment systems, and collaboration/meeting tools
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