DIRECTOR OF REVENUE CYCLE RESUME EXAMPLE
Published: Dec 03, 2024 - The Director of Revenue Cycle oversees daily operations of billing, collections, patient registration, and insurance verification, ensuring seamless system functionality and policy adherence. Manages the revenue cycle department, including account management, insurance communications, and cash posting, to optimize reimbursement rates and minimize denials. Develops workflows and staffing plans to enhance patient satisfaction and provides ongoing training to address process improvements and staff development.
Tips for Director of Revenue Cycle Skills and Responsibilities on a Resume
1. Director of Revenue Cycle, Summit Health Solutions, Raleigh, NC
Job Summary:
- Manage all day-to-day activities for the business office including billing, collections, patient registration, scheduling, and insurance verification.
- Oversees daily functioning of all operational systems, including CPSI.
- Ensures implementation and adherence of policies and procedures for the daily operations of the revenue cycle department to ensure that accurate billing information is entered into the billing system.
- Supervises the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis and billing.
- Establishes plans and structure departmental workflow and staffing related to patient satisfaction.
- Conducts or coordinates regular office staff meetings when necessary to remedy patient accounts.
- Identifies needs and assists supervisors and clerks with planning of continuing education for issues related to PFS.
- Manages relations with payers and providers to generate high reimbursement rates and low level of denials.
- Documents performance and prepares management information for the CFO.
- Manages Staff performance and keeps CFO informed by providing regular feedback.
Skills on Resume:
- Revenue Cycle Management (Hard Skills)
- Operational Systems Oversight (Hard Skills)
- Policy Implementation (Hard Skills)
- Staff Supervision (Soft Skills)
- Workflow and Staffing Planning (Hard Skills)
- Continuing Education Coordination (Soft Skills)
- Payer Relations Management (Soft Skills)
- Performance Documentation (Hard Skills)
2. Director of Revenue Cycle, ClearPath Billing Services, Tucson, AZ
Job Summary:
- Gathers, investigates, researches, analyzes, and/or studies activities affecting agency-wide or intra/interdepartmental operations.
- Assesses feasibility and profitability of new services lines, provides proactive input as subject matter expert, provides analysis and resources to support position
- Develops monthly status reports and creates/maintains live productivity dashboard for all Revenue Cycle employees.
- Regularly audit accounts to ensure that proper follow-up has been taken.
- Develops and maintains a high level of proficiency in the Electronic Health Record (EHR)
- Maintains proficient level of understanding regarding MGMA and other national benchmarking agencies.
- Participates as a supporting member of the contracting team.
- Assists in managing department budget.
- Coordinate with clinical areas to establish scheduling rules and revisions.
Skills on Resume:
- Operational Analysis (Hard Skills)
- Feasibility Assessment (Hard Skills)
- Dashboard Development (Hard Skills)
- Account Auditing (Hard Skills)
- EHR Proficiency (Hard Skills)
- Benchmarking Knowledge (Soft Skills)
- Contracting Support (Soft Skills)
- Budget Management (Hard Skills)
3. Director of Revenue Cycle, Horizon Medical Group, Little Rock, AR
Job Summary:
- Establishes short-term business plans and long-term operational objectives.
- Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
- Conducts research on emerging technologies, services, protocols/processes, and/or standards in support of financial analysis efforts.
- Responsible for the implementation of new protocols/procedures to address business needs.
- Assesses current revenue cycle operation and recommends improvements in efficiency and effectiveness.
- Oversees and manages all patient account activities as well as cash, insurance, and billing operations.
- Reviews, develops, and implements internal audit and control procedures.
- Works with administrative leadership to establish, track, and achieve clinic production and financial goals.
- Develops, reviews, and analyzes clinic system reports to improve and enhance financial and clinical operations.
Skills on Resume:
- Strategic Planning (Soft Skills)
- Budget Management (Hard Skills)
- Technology Research (Hard Skills)
- Process Implementation (Hard Skills)
- Operational Efficiency Improvement (Soft Skills)
- Revenue Cycle Management (Hard Skills)
- Control Development (Hard Skills)
- Financial Analysis (Hard Skills)