• Plans, organizes, directs, and supervises the activities of the Nursing Department to provide quality resident care
• Be on 24-hour call for consultation and/or reporting purposes
• Assumes responsibility for the operation of the home in the absence of the Senior Administrator
• Oversees daily duty assignments and re-allocation of staff to meet changing requirements of residents
• Maintains all required records, reports, statistics, etc. for both residents and departmental personnel in accordance with policies, procedures and legislative requirements
• Informs direct care staff when a policy and procedure is to be implemented and or
• changed
• Provides performance management of the nursing and personal support team including ongoing evaluations 
• Attends monthly meetings, prepares, and presents written monthly reports
• Organizes orientation, In-service education sessions and staff meetings for the nursing department
• Is responsible for contact with the Pharmacy representative and to facilitate related In-services
• Monitors the ordering of supplies and equipment assuring careful and proper usage and elimination of waste Encourages staff in educational and training opportunities

Skills: Nursing Department Management, On-call Availability, Operational Oversight, Staff Allocation, Record Maintenance, Policy Implementation, Performance Management, Supply Chain Oversight

• Perform managerial functions related to the operations 
• Responding quickly to unanticipated or urgent requests, providing consultation and direct support to relevant team members 
• Oversee the development of budgets, financial models, and operational workflows with an eye toward care experience, financial stewardship, patient and staff safety, and regulatory compliance
• Providing ongoing supervision and support to staff including task guidance and direction as needed to other members of the team, with a particular focus on high-priority, at-risk, or time-sensitive deliverables
• Implement, monitor and improve vEC service
• Detailed implementation planning and coordination of quality improvement efforts for the service
• Formulating policy and program recommendations regarding the evolution and expansion of the service portfolio and related initiatives
• Translating program workflows into program metrics, reports and data dashboards to ensure program model fidelity
• Quality improvement tracking, coaching and support of clinical staff, including ongoing tracking and measurement of objectives, metrics, and project deliverables with respect to H+H leadership, city leadership, funder, and other key stakeholders
• Ensures compliance with guidance from regulatory bodies and grant requirements
• Data analysis and presentations informed by administrative and community epidemiological data
• Coordinating necessary provider and staff in-service training
• Supporting relationships and communication with other city and state agencies, offices, or members of government, community-based organizations and other external stakeholders as needed, with seamless coordination with intergovernmental affairs and the press office
• Ensuring that team deliverables are delivered in a timely fashion across workstreams, identifying dependencies and facilitating project alignment 

Skills: Staff Supervision, Service Implementation, Quality Improvement, Policy Formulation, Data Analysis, Regulatory Compliance, Stakeholder Communication, Project Coordination

• Facilitate and promote the interdisciplinary approach within the home through the Nursing, Dietary, Activity, Environmental Service and Administrative Departments
• Work with the Medical Director to ensure that medical attention and records are in compliance with regulations
• Facilitate Care Conferences and meet with residents and families to resolve problems and concerns
• Investigate all problems, concerns and complaints
• Review resident applications for admission and assist with processing of admission and discharge papers
• Manage the drug administration program including administration of medication by all registered staff
• Ensure that health care records are in compliance with regulations and quality care for the resident
• Contribute to the Staffing Function by providing input and direction on Hiring, orientation, scheduling, supervision and evaluation of the performance of nursing and care personnel, including the use of disciplinary process
• Manage facility staff in a pro-active manner, in conjunction with the Contracted Staffing Company, through supporting the goal setting and regular performance review
• Ensure and monitor staff knowledge and compliance with the Resident Bill of Rights, Care Home policies and procedures and Health & Safety Standards
• Participate in setting goals for the facility and develop action plans to achieve those goals.
• Maintain a safe, high quality living environment for residents and work environment for staff
• Comply with relevant Provincial & Federal Acts and Regulations
• Facilitate and participate in the quality review process by Vancouver Coastal Health
• Manage the Infection Control Program
• Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity.

Skills: Admission Management, Medication Administration Oversight, Compliance Management, Staffing Coordination, Performance Review, Policy Enforcement, Goal Setting, Infection Control Management

• Facilitate and promote the interdisciplinary approach within the home through the Nursing, Dietary, Activity, Environmental Service and Administrative Departments
• Work with the Medical Director to ensure that medical attention and records are in compliance with regulations
• Facilitate Care Conferences and meet with residents and families to resolve problems and concerns
• Investigate all problems, concerns and complaints
• Review resident applications for admission and assist with processing of admission and discharge papers
• Manage the drug administration program including administration of medication by all registered staff
• Ensure that health care records are in compliance with regulations and quality care for the resident
• Contribute to the Staffing Function by providing input and direction on Hiring, orientation, scheduling, supervision and evaluation of the performance of nursing and care personnel including use of disciplinary process
• Manage facility staff in a pro-active manner, in conjunction with the Contracted Staffing Company, through supporting the goal setting and regular performance review
• Ensure and monitor staff knowledge and compliance with the Resident Bill of Rights, Care Home policies and procedures and Health & Safety Standards
• Participate in setting goals for the facility and develop action plans to achieve those goals.
• Maintain a safe, high quality living environment for residents and work environment for staff
• Comply with relevant Provincial & Federal Acts and Regulations
• Facilitate and participate in the quality review process by Vancouver Coastal Health
• Manage the Infection Control Program
• Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity.

Skills: Admission Management, Medication Administration Oversight, Compliance Management, Staffing Coordination, Performance Review, Policy Enforcement, Goal Setting, Infection Control Management

• Accountable for the highest standard of resident care and quality of life being provided for the residents through the development and maintenance of appropriate care plans, effective supervision of the performance of nursing staff, provision of the required equipment and supplies and appropriate staffing pattern, nursing services, policies and procedures
• Coordinate the hiring, orientation, continuing education, supervision, regular performance evaluation and if necessary termination of nursing staff. 
• Review and approve relevant position descriptions
• Assume responsibility for the Long Term Care Centre’s overall operations in the absence of the Administrator
• Assist in the orientation and staff development of staff in other departments
• Convene and participate in meetings as necessary to ensure the effective management and operation of the Nursing Department
• Acts as an ambassador and role model for the Long Term Care Centre in all interactions with the community, residents, visitors, staff and volunteers both within and outside of the facility
• Set goals and objectives for resident care progress
• Actively promote, support and assist in public relations and volunteer recruitment programs. 
• Role model and promote collaboration and coordination of services/programs with community agencies and other health care providers.
• Foster a collaborative relationship and effective, proactive communication with Ministry of Health representatives, the community, physicians, coroner, pharmacist, health care facilities, CCAC and other appropriate agencies or organizations, as related to Resident Care Services.
• Represent Long Term Care Centre at seminars, workshops and other appropriate meetings
• As an integral member of the site leadership team, participates in decision-making particularly in matters related to staff and resident health and safety.

Skills: Operational Oversight, Staff Development, Meeting Facilitation, Community Engagement, Goal Setting, Public Relations, Cross-sector Collaboration, Leadership Participation

• Care management experience and management experience
• Knowledge of primary care and health maintenance 
• Ability to work with computers and electronic health records 
• Strong verbal and written communication skills 
• Strong organizational skills with an ability to multitask 
• Demonstrates cultural competence in communicating with low-income populations 
• Demonstrates ability to function effectively in a team
• Bilingual in Spanish, Amharic, or French 
• Demonstrated ability to manage all aspects of terminal care with specific expertise in crisis intervention, family counseling, pain and symptom control, and bedside nursing.
• Demonstrated skill in administrative performance, which includes expertise with communication, both written and oral, supervision of staff, documentation requirements, and service coordination.
• Demonstrated ability to execute a supportive, sensitive approach to staff and patient/family.

Qualifications: BA in Nursing with 4 Years of Experience

• Experience in administration, program development and or training and education
• Experience working in social services case management
• Proven experience managing staff
• Ability to maintain a calm demeanor in stressful work situations
• Experience working with a diverse population
• Experience working with individuals living with mental health and/or addiction issues
• Must have good interpersonal skills and direct, effective communication skills
• Excellent organizational skills with attention to detail
• Familiarity with government, Jewish and general community resources
• Ability to work independently and collaboratively as part of a team
• Ability to occasionally work evenings and weekends
• Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) and database

Qualifications: BA in Health Care Administration with 2 Years of Experience

• Experience in healthcare or managed care industry with direct payer/provider contracting experience in hospital and medical group fee-for service and value-based care arrangements. 
• Previous experience in a multi-facility health system, academic medical center or insurer environment.
• Knowledge of value- based arrangements and the management of relationships with ACOs/CINs.
• Significant knowledge of contractual, administrative, health insurance and operational issues related to managed care organizations, physician groups, hospitals and health insurance benefit plan designs.
• Progressive work experience with state and federal programs such as Medicaid, Tricare, and Medicare.
• Direct experience negotiating and managing managed care value-based arrangements.
• Knowledge of state regulations
• Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results
• Proven interpersonal, recruiting and employee relations skills
• Proven ability to organize, manage, market and grow an office
• Demonstrated PC and communication skills, especially in regard to networking with the community and representing the organization to various groups and agencies

Qualifications: BA in Public Health with 7 Years of Experience

• Ability to manage department employee and labor relations / Human Resource related issues
• Ability to work at a fast pace and prioritize multiple assignments/ projects and respond to numerous requests
• Ability to ensure operational efficiency, problem solve and make decisions, and exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.
• Requires basic understanding of and ability to utilize the nursing process
• Current Microsoft, computer and other relevant software skills.
• Ability to resolve conflicts among staff and work collaboratively with department director, physicians and other members of the healthcare team.
• Ability to sustain direction under minimal direction, in assessing needs, directing staff and carrying out departmental and professional responsibilities
• Self-starting and self-motivating

Qualifications: BA in Health Services Management with 5 Years of Experience

• Experience in the managed care industry
• Experience developing clinical guidelines or health plan coverage policies
• Outstanding written and verbal communication
• Solid consensus builder and effective influencer and motivator of teams, staff, providers and ability to lead through influence in a matrixed organization
• Solid strategic thinking with business acumen and ability to align clinical related strategies and recommendations with business objectives
• Experience in caring for people with dementia and in developing and facilitating activity programs, preferably as a manager with a specialized dementia program.
• Knowledgeable about the disease process, the changes associated with dementia illnesses
• Ability to facilitate family and caregiver support programs.
• Able to perform budget analysis, review and control.
• Experienced with staff supervision

Qualifications: BA in Gerontology with 6 Years of Experience