DIRECTOR OF CARE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Nov 25, 2024 - The Director of Care brings extensive management experience, combining excellent communication skills with sharp business acumen to develop and monitor budgets, marketing plans, and growth strategies effectively. Possesses creative thinking, problem-solving capabilities, and strategic planning skills, essential for adapting to flexible schedules including evenings and weekends. Demonstrates a strong commitment to wellness, successful aging, and public relations, enhancing the delivery of healthcare or hospice services.
Essential Hard and Soft Skills for a Standout Director of Care Resume
- Budget Management
- Marketing Plan Development
- Strategic Planning
- Public Relations
- Healthcare Administration
- Policy Development
- Regulatory Compliance
- Data Analysis
- Electronic Health Records Management
- Crisis Management
- Leadership
- Communication
- Problem Solving
- Flexibility
- Multi-tasking
- High Energy
- Competitive Spirit
- Commitment to Wellness
- Lifelong Learning
- Team Collaboration
Summary of Director of Care Knowledge and Qualifications on Resume
1. BA in Public Health with 7 Years of Experience
- Management experience
- Excellent written/oral communication skills
- Business acumen/able to develop and closely monitor budgets/marketing plan/growth strategies/and other support infrastructure needs
- Creative thinking, problem-solving, and strategic planning skills
- The flexibility of schedule - some evenings/weekends
- Enjoys and can multi-task
- High energy/competitive and enjoys being challenged
- Demonstrates commitment to wellness and health maintenance
- Demonstrates commitment to successful aging, lifelong learning, and elder engagement.
- Public relations and sales skills are desirable
- Experience with healthcare or hospice services
2. BA in Health Care Administration with 12 Years of Experience
- Experience in the telehealth space, ideally in CCM, who has previously led teams through growth and change and is skilled at working across multiple departments to deliver results
- Experience driving product and/or service quality in collaboration with other teams
- A strategic thinker - thinking constantly about how to connect business strategy, product strategy, and team strategy
- A great communicator and listener
- A builder - someone who likes to build and operationalize processes and doesn’t mind starting from a greenfield state
- Experience working in a collaborative, fast-paced, entrepreneurial environment - ideally start-up experience
- Ability to handle sensitive, confidential information.
- Able to work in fast paced and challenging environment.
- Organization and multi-tasking skills.
3. BA in Nursing with 10 Years of Experience
- Bilingual (French and English)
- Experience in geriatric, rehabilitation, or long-term care nursing is desirable.
- Experience with Dementia/Alzheimer’s care
- Knowledge of the nursing process.
- Must demonstrate excellent leadership, communication and interpersonal skills.
- Must demonstrate an active interest in ongoing education and participate in mandatory educational in-services.
- Comfortable and confident in public and social situations
- Demonstrate strong time management and organizational skills
- Must possess a current license to practice as a registered professional nurse
- Experience working with hospice patients.
4. BA in Health Services Management with 5 Years of Experience
- Excellent leadership, mentoring, organizational, and communication skills
- Ability to be flexible and willing to adapt to changes in workload and crisis situations
- Ability to develop and maintain good interpersonal relationships and communication with other healthcare professionals
- Demonstrates supervisory interpersonal skills
- Ability to manage multiple projects and prioritize responsibilities
- Demonstrated conflict resolution, change management and financial management
- Ability to effectively communicate with medical staff, senior administration, other department heads, staff, clients and family members
- Ability to develop budgets and allocate resources
- Strong organizational and time management skills
- Works as a team member and provides leadership for the client care team
5. BA in Gerontology with 3 Years of Experience
- Strong understanding of the Sales Process and proven success in territory management.
- Competitive by nature with the ability to thrive in a compassionate industry through building relationships, identifying needs, and adding value.
- Experience in outbound sales and developing/managing a sales strategy.
- Exceptional organizational skills, attention to detail and the ability to prioritize in a changing environment.
- Ability to plan, organize, prioritize, and follow through with emphasis on detail while maintaining positive public relations.
- Possess tremendous communication skills, excellent phone skills and the commitment to follow up with prospects and key influence personnel.
- Detail-oriented, thorough in preparation and ability to think strategically.
- Ability to work independently, be open to coaching and contribute to a committed team.
- Proactive problem solver that is not afraid to have honest conversations.
- Strong verbal and written communication skills.
- Proficiency in Word, Excel and Outlook required (ability to learn other software)
6. BA in Nursing with 6 Years of Experience
- Experience as a registered nurse and care/case management leadership role
- Ability to analyze and integrate information and make sound decisions based upon established guidelines
- Thorough understanding of health plan and regulatory rules, managed care, care management, disease management, and referral processes
- Highly self-motivated, organized, and detailed oriented with an attitude toward continuous improvement
- Proven success in team building and training/coaching staff to meet operational requirements and goals
- Must be able to prioritize, plan, and handle multiple tasks/demands simultaneously
- Highly professional with excellent written and verbal communication skills
- Proficient with computer software programs, including Microsoft Word, Excel, and Electronic Health Records
- Knowledge of implementing and evolving health care information technology systems to support operations, EPIC experience
- Physician Practice management/operations experience