Job Summary:

• Participating as an active member on an agile development team
• Engaging and working closely with the digital teams and lines of business to provide comprehensive material for digital development efforts
• Conducting interviews with various teams at WSECU to collaborate and elicit business requirements
• Defining functional and non-functional business requirements
• Building applicable user stories and documentation to aide in the deployment of development efforts
• Tracking and managing work efforts using Azure DevOps
• Estimating resource hours, durations, dependencies, constraints, priorities, and general readiness for digital requests
• Evaluating UX/UI deliverables for adherence to requirements
• Coalescing the requirements, user stories, resources, UX/UI and goals into the business design document
• Maintenance of product documentation including use cases, with detailed configuration and design specifications

Skills on Resume: 

• Agile Methodology Proficiency (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Business Analysis (Hard Skills)
• Requirements Engineering (Hard Skills)
• User Story Creation (Hard Skills)
• Project Management Tools (Hard Skills)
• Resource Estimation (Hard Skills)
• UX/UI Evaluation (Hard Skills)

Job Summary:

• Monitors the marketplace to assess digital experience trends and results in order to recommend new digital enhancements to applications. 
• Uses specialized knowledge to work with others to develop procedures for new or re-engineered functions to be integrated into the department
• Develops business case, plans and manages the approved roll-out to customers.
• Partners with key stakeholders including marketing, line of business, IT and others to ensure all digital experiences meet strategic goals. 
• Develop detailed requirements and perform configurations to build digital products in conjunction with technology and operations partners.
• Trains and mentors other Business Analysts on the team, or more broadly reaching to other BA teams across the organization.
• Leads and project manages broad, cross-functional, moderate to highly complex, high risk, high profile or strategically significant initiatives and business-led projects.
• Serves as a subject matter expert and a consultant in defining user requirements and designing robust solutions.
• Defines, recommends, designs and implements highly complex systems solutions or enhancements drawing on many disciplines
• Eliciting requirements, documenting functional specifications, testing & validation tasks, training, implementation and post-implementation support.

Skills on Resume: 

• Digital Experience Analysis (Hard Skills)
• Business Case Development (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Requirements Gathering (Hard Skills)
• Mentoring and Training (Soft Skills)
• System Configuration (Hard Skills)
• Validation and Testing (Hard Skills)

Job Summary:

• Resolves moderate to highly complex issues
• Makes recommendations for procedural changes. 
• Takes a leadership role in resolving problems and implements procedural changes to prevent reoccurrence.
• Uses present knowledge and performs research, makes logical analysis, evaluates risks/benefits, identifies overall impact and presents alternatives.
• Recommends alternatives for courses of action and implements creative solutions to complex problems without adverse impact on customers or the bank.
• Communicates information in verbal, written and presentation form in a clear, concise and timely manner. 
• Determines the appropriate level of detail to communicate the desired information. 
• Tailors presentations for maximum effectiveness based on specific audiences/stakeholder groups.
• Initiates preventive measures and procedural changes within own area and cross-functionally reaching across business lines or operating units
• Reviews and recommends procedural changes to improve processes and enhance controls. 

Skills on Resume: 

• Problem Resolution (Hard Skills)
• Procedural Improvement (Hard Skills)
• Leadership in Problem-Solving (Soft Skills)
• Logical Analysis (Hard Skills)
• Risk Assessment (Hard Skills)
• Effective Communication (Soft Skills)
• Audience Tailoring (Soft Skills)
• Process Review (Hard Skills)

Job Summary:

• Analyze business processes and identify areas of opportunity to implement RPA/IPA.
• Running workshops with client SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation, process reengineering or right skilling.
• Calculate automation % and FTE benefit and build effort estimates and perform initial prioritization
• Perform time studies, activity analysis, work decomposition, statistical process analysis and identify process redundancies
• Define data requirements for reports, identify data sources, perform ETL/data pre-processing, develop report mock-ups, create reports/dashboards
• Present a summary of findings to the client and walk them through the to-be design of the automated process.
• Produce process definition document (PDD) - a keystroke-level process map to transition the process into the next stage of delivery and bring an understanding of business process/robotics to support development/testing during delivery.
• Updates procedures and prioritizes recommendations. 
• Serves as a consultant in defining user requirements and designing robust solutions.
• Analyzes and defines complex user requirements and oversees system enhancements requiring a moderate level of technical knowledge. 

Skills on Resume: 

• Business Process Analysis (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Automation Benefit Calculation (Hard Skills)
• Time Study and Activity Analysis (Hard Skills)
• Data Requirements Definition (Hard Skills)
• Presentation of Findings (Soft Skills)
• Process Definition Documentation (Hard Skills)
• User Requirements Analysis (Hard Skills)

Job Summary:

• Facilitating and supporting information-gathering workshops.
• Working with business users to identify, analyze, evaluate and problem-solve operational issues.
• Documenting business needs including 'as is' and 'to be' business processes and requirements.
• Managing third-party contributions to the project.
• Supporting the business in defining (and where appropriate executing) test plans including creating test scenarios.
• Understanding and contributing to project plans and implementing agreed actions in a timely manner.
• Assists business users in the implementation and embedding of change.
• Deal with or escalate any identified risks in relation to risk policies and/or legislative and regulatory guidelines in accordance with the UK group risk framework.
• Partners with system technicians in the design and implementation of programming changes.
• Elicit, Validate, and document requirements, both functional and non-functional, to the required standard

Skills on Resume: 

• Workshop Facilitation (Soft Skills)
• Operational Analysis (Hard Skills)
• Process Documentation (Hard Skills)
• Third-Party Coordination (Soft Skills)
• Test Plan Development (Hard Skills)
• Project Implementation (Hard Skills)
• Change Management (Soft Skills)
• Requirements Documentation (Hard Skills)

Job Summary:

• Refine and break high-level Business requirements into Epics and User Stories using agile methodology
• Build strong and Trusted relationships with Stakeholders across the Whitbread Business
• Collaborate with delivery managers and backlog managers to understand the team's current and next priorities
• Support the IT QA/Test activities by ensuring the acceptance criteria are well documented in BDD Format
• Facilitate and contribute to successful user acceptance testing to confirm requirements are met.
• Actively participate in the Whitbread Analysis & design community
• Coaching stakeholders on effective business process practices.
• Working with the broader team and stakeholders to deliver a remarkable digital experience in line with business needs
• Providing subject matter expert direction in association with UX/UI and software developers
• Facilitating the development of business processes for the IMDEX Digital Project

Skills on Resume: 

• Agile Requirements Refinement (Hard Skills)
• Stakeholder Relationship Building (Soft Skills)
• Collaboration with Delivery Managers (Soft Skills)
• Acceptance Criteria Documentation (Hard Skills)
• User Acceptance Testing Facilitation (Soft Skills)
• Participation in Analysis Community (Soft Skills)
• Business Process Coaching (Soft Skills)
• Subject Matter Expertise in UX/UI (Hard Skills)

Job Summary:

• Work with clients and internal teams to produce business user requirements, functional specifications and business cases
• Translate business requirements into appropriate technical specifications, produce relevant documentation and communicate appropriately with both technology and business stakeholders
• Provide recommendations and analysis through validating and prioritizing requirements using research and customer insight
• Support the delivery production ensuring that digital deliverables meet business requirements and fit for purpose to release to clients
• Participate in defining technology solutions to solve complex, multi-disciplinary business problems with long-term implications
• Produce extremely detailed system diagrams and workflows
• Ensure requirements and deliverables are always closely aligned with business objectives through regular and detailed interviews and workshops with stakeholders
• Ensure requirements are clearly communicated to developers through Jira tickets
• Write detailed User Stories and Acceptance Criteria for all requirements
• Produce supporting documentation and diagrams to ensure accurate delivery by developers of requirements
• Work closely with the Project Manager to ensure projects are delivered to deadlines
• Regularly review QA test plans and strategy to ensure they align with the project objectives

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• Technical Specification Translation (Hard Skills)
• Requirements Analysis (Hard Skills)
• Delivery Support (Hard Skills)
• Technology Solution Definition (Hard Skills)
• System Diagram Production (Hard Skills)
• Stakeholder Communication (Soft Skills)
• User Story Writing (Hard Skills)