• Acts as a liaison between technical staff and business owners.
• Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications.
• Responsible for document repositories, maintenance and updates of the project documentation library.
• Assists project team with gaining business user acceptance.
• Reviews progress and evaluates results for accuracy and efficiency.
• Analyze and evaluate the current business processes, identify areas of improvement
• Manage, support, and maintenance of privacy related technology
• Work collaboratively with digital teams comprising developers, service/content designers, testers and others.
• Triage and assess new requirements through new features as well as steady-state support
• Identifying and initiating product feature enhancements

Skills: Requirements Documentation, Stakeholder Communication, Project Documentation Management, User Acceptance Testing Support, Process Analysis and Improvement, Privacy Technology Management, Cross-Functional Team Collaboration, Feature Enhancement Identification

• Develop functional documentation to support the Agile development process
• Acting as a product owner for allocated projects within daily Scrum meetings
• Analysis, elicitation and documentation of project requirements
• Process mapping of core IT Digital processes
• Identify process improvement areas, and action on them based on approved project management paradigms
• Adopt and enforce standard agile project management methodologies for all projects
• Consult with business leaders to collaboratively articulate needs and identify opportunities
• Facilitate, influence, problem-solve and negotiate to agree on requirements across diverse cross-functional stakeholder groups
• Design and validate the user experience to ensure quality outcomes
• Formulate alternate solutions to business problems and conduct feasibility assessments

Skills: Functional Documentation, Product Ownership, Requirements Analysis, Process Mapping, Process Improvement, Agile Methodology, Stakeholder Collaboration, User Experience Design

• Product management of software products through the product delivery lifecycle
• Work closely with developers, quality assurance, business change, and support teams to ensure product quality, and support effective business change and benefits realization
• Drive continuous improvement and work for the overall success of the team and the firm
• Work closely together with the Product Manager and support him/her in all activities
• Detail out product requirements as user stories with defined acceptance criteria
• Support documentation of business cases, perform benefit calculations, and reconcile actuals
• Act as product evangelist to create awareness, understanding, and buy-in
• Facilitate workshops, stakeholder interviews and other discovery activities
• Support product implementation and change management needs
• Actively and consistently support all efforts to simplify and enhance the customer experience.

Skills: Product Lifecycle Management, Cross-Functional Team Collaboration, Continuous Improvement, Product Requirements Detailing, Business Case Documentation, Product Evangelism, Workshop Facilitation, Customer Experience Enhancement

• Design and develop web base applications
• Design and develop database interfaces
• Design and work with data and process flows
• Develop process design and documentation
• Define technical specifications including requirements gathering
• Backlog management and lead testing plan coordination
• Run and support transition
• Drive standard requirements and testing practices for the organization as we build a team in the future.
• Assessing and summarizing requirements’ adherence for digital development efforts
• Modeling projections for goals and methods to track advancement towards meeting those goals
• Maintaining product documentation including use cases with detailed configuration and design specifications

Skills: Web Application Development, Database Interface Design, Data and Process Flow Design, Process Documentation, Technical Specifications Definition, Backlog Management, Transition Support, Requirements Assessment and Summarization

• Work with partners to align technology solutions with business strategies and validate complex business requirements.
• Document high-level business requirements and associated functional specifications for the Technology organization and/or vendors. 
• Manage changes to such specifications.
• Establish specifications and objectives based on business requirements and cost-effectiveness and provide recommendations to management personnel.
• Collaborate in systems development, business process design and UX design.
• Develop overall test strategy to validate end-state solutions and facilitate user acceptance. 
• Establish use cases, and test plans, and coordinate testing across impacted groups.
• Following QA, responsible for supporting UAT/beta testing activities and participating in pre-launch and post-launch activities
• Closely monitor test outcomes and report findings through daily communication.
• Partner with stakeholders by participating in daily defect review calls, test planning and strategy sessions.

Skills: Technology-Business Alignment, Requirements Documentation, Specification Management, Systems Development Collaboration, Test Strategy Development, Use Case and Test Plan Coordination, UAT and Beta Testing Support, Defect Tracking and Reporting

• Experience in eliciting, prioritizing and documenting requirements including MoSCoW, use cases and user stories, developing acceptance criteria and facilitating workshops.
• Experience in agile techniques such as backlog refinement, sprint planning, scrum master roles, and sprint estimation.
• Identification of outcomes and benefits, including benefit management.
• Supported the creation of test scripts, scenarios and cases including facilitating testing.
• Experience in creating a proof of concept, wireframes, or prototyping exercise to demonstrate or evaluate the feasibility and potential benefits of applying a technology, product or toolset to meet a business need.
• A good understanding of UI/UX best practices
• Familiarity with the Scrum framework
• Ability to evaluate user needs and project priorities
• Have an understanding of the implications of technology on projects
• Able to communicate work effectively through storytelling and visuals
• Able to effectively manage and leverage stakeholders

Qualifications: BA in Information Technology with 3 years of Experience

• Knowledge of any programming language
• Experience with ads platforms reporting functionality
• Experience with digital tracking technologies
• Knowledge of Advanced Excel
• Proficient in using Web Analytics technologies such as Google Analytics and Adobe Analytics to deliver actionable insights
• Knowledge in Digital Marketing and experience with reporting and insights creation
• Strong logic & quantitative, including analytical abilities and mathematical proficiency
• Experience in either one of the following Data visualization tools such as Datorama, Data Studio, Tableau, Power BI
• Excellent communication skill and presentation skills
• Comfortable working & learning independently, as well as in teams
• Passionate about marketing and analytics

Qualifications: BS in Computer Science with 2 years of Experience

• Experience eliciting and evaluating business needs and requirements from stakeholders
• Experience in critically evaluating information gathered from multiple sources, reconciliation of conflicts and decomposition of high-level information into details.
• Experience facilitating documentation review sessions
• Experience writing and maintaining requirements plans for medium/large projects.
• Experience with change management practices
• Experience working on digital or consumer-design projects
• Experience with creating/maintaining artifacts including vision documentation, functional specifications, use cases, business requirements/rules, business process diagrams.
• Experience in training or mentoring team members or other Business Analysts
• Demonstrated ability to effectively manage multiple projects and priorities with different business partners
• Demonstrated knowledge of consumer design and software development lifecycle processes, strong consultative skills, capable problem solver, ability to build consensus, etc.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of users, developers, managers, and subject matter experts
• Proficiency in utilizing MS Word, Excel, and Visio
• Demonstrated written and oral communication skills

Qualifications: BA in Business Analytics with 3 years of Experience

• Experience in Digital Marketing tools.
• Knowledge of the SAP Marketing Cloud
• Knowledge of another Digital Marketing tool will be considered as an alternative.
• Experience in Digital/IT, business process or consulting roles with a track record of successful project implementation.
• Experience in the strategic use of technology in managing and growing a business.
• Strong technical knowledge and ability to express complex technical concepts in terms that are understandable to the business.
• Strong analytical and conceptual skills, a demonstrated track record in new concept development for various projects and complex technical plans
• Strong teamwork and interpersonal skills and ability to communicate with all management levels.
• Ability to be comfortable in a non-hierarchical, flat organization and operate under a dual reporting relationship
• Ability to thrive in a somewhat unstructured hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area
• Experience working in the healthcare payer or provider industry.
• Experience working within an agile development cycle.
• Quality assurance experience
• Experience working with SharePoint or other project repository tools and issue tracking tools helpful.

Qualifications: BA in Data Science with 5 years of Experience

• Experience and proven record of delivering products
• Experience and proven record of delivering data projects
• Logical database modeling and design
• Prior experience of Master Data Management and/or canonical modeling
• Proven IT analytical skills based on various analysis methodologies
• Strong and proven interpersonal skills
• Excellent verbal and written communication skills
• Good influencer and negotiator
• Ability to lead and take ownership
• Strong sense of ownership to ensure a high-quality deliverable
• Experience in Analysis and Design methodology
• Experience of working in Agile methodology

Qualifications: BS in Information Systems with 3 years of Experience