• Perform routine tasks related to clean up and sanitation of kitchen, dining or serving areas.
• Properly serve and store food in accordance with facility policies.
• Ensure compliance with state or federal regulations.
• Utilize service methods and food handling techniques to ensure quality.
• Understand and apply the sanitation procedures needed to provide a safe and healthy environment.
• Adhere to menu compliance, and special diet compliance and report any dietary non-compliance, concern, or complaint of patients to the dietician, supervisor or manager.
• Preparing patient's trays, helping patients with menu selection, meal delivery, pick-up and clean-up
• Interacts with nursing and other department team members
• Discusses, guides and records patient meal order
• Follow written instructions when using cleaning products
• Follow policies and procedures relating to food service, especially in the areas of sanitation

Skills: Sanitation Procedures, Food Safety Compliance, Dietary Compliance, Patient Interaction, Meal Preparation and Cleanup, Team Collaboration, Adherence to Policies, Attention to Detail.

• Handles scheduling for Outpatient and Physical Medicine components.
• Answers phones on a timely basis.
• Collects patient insurance information.
• Verifies insurance prior to scheduling.
• Schedules Outpatients for PT/OT/ST and Audiology for 20 clinicians.
• Keeps Outpatient Logs for scheduled patients.
• Registers Outpatients coming for first appointment.
• Discharges Outpatients in Invision System.
• Updates van schedule such as Faxing daily changes and providing weekly schedule
• Gets charts for Audiology patients every Tuesday.
• Respond to the reasonable expectations of the Agency and/or supervisors.

Skills: Scheduling Management, Phone Communication, Insurance Information Collection, Insurance Verification, Patient Registration, Outpatient Log Maintenance, System Updates and Discharges, Coordination and Chart Management.

• Completes computerized billing on Audiology charges.
• Schedules follow-up appointments for Audiology.
• Reviews Inpatient Census every morning and types up Inpatient schedule for PT, OT and ST.
• Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for the department and Medical Center.
• Directs patients in regard to scheduled appointments.
• Pulls Outpatient charts for Medical Records when needed.
• Orders office supplies when needed.
• Assists Director with tabulating monthly statistics for Department.
• Assist the cook in some meal prep and serving
• Cafeteria service, cashiering, prepare and deliver snacks
• Sanitation and cleaning following the MDH guidelines and posted cleaning schedules

Skills: Billing Management, Appointment Scheduling, Census Review and Scheduling, Customer Service Excellence, Patient Direction and Assistance, Office Supply Management, Statistical Data Tabulation, Sanitation and Cleaning Compliance.

• Monitor the temperature of foods to ensure safe serving practices of hot and cold foods, and document in the food log prior to serving.
• Check and document refrigerator and freezer temperatures daily. 
• Calibrate the thermometer used to check food temperatures weekly.
• Wash tables before and after meals
• Prepare sandwiches for clients who desire an alternative to the day’s meal or for field trips.
• Clean after food service, including loading the dishwasher, washing pans and other serving utensils, putting all dishes and pans away, washing all kitchen surfaces to maintain cleanliness guidelines, and cleaning kitchen and activity floors.
• Weekly cleaning of the interior of the stove and refrigerator.
• Monthly washing and dusting of appliances.
• Report any damage to kitchen items or appliances to the Program Coordinator immediately
• Maintain a list of foods, paper products and ER supply stock needed to be purchased and given to Program Coordinator
• Provide services outlined in this job description at any of the three Adult Day Health sites by the Program Coordinator.

Skills: Temperature Monitoring, Food Preparation, Cleaning and Sanitation, Inventory Management, Appliance Maintenance, Thermometer Calibration, Damage Reporting, Adaptability Across Sites.

• Set up the dining room for meals and clean up after meals.
• Follow dietary procedures in the care of equipment and operation of the dishwasher.
• Maintain standards of sanitation and food handling based on County, State and Federal regulations.
• Assist in the general cleaning of kitchen areas.
• Work as a motivated team member to guarantee the exceptional quality of all foods prepared
• Perform regular daily cleaning tasks
• Take the initiative to go above and beyond to maintain an extraordinarily clean kitchen
• Stock products to the cafes' and nursing stations in inpatient TRP
• Cleaning of the cafes' in the inpatient TRP
• Dishwashing (including drying and putting away)

Skills: Dining Room Setup, Dishwasher Operation, Sanitation Compliance, Kitchen Cleaning, Team Collaboration, Daily Cleaning, Stock Management, Cafe Maintenance.

• Ability to read and write English with accuracy or working toward this skill.
• Demonstrates patience, a genuine caring attitude toward the elderly and disabled persons, flexibility, a positive outlook
• Ability to focus on the strengths of other people, and a healthy sense of humor.
• Understand and respects Residents Rights.
• Knowledge and experience in the field of eating disorders treatment
• Working knowledge of the Exchange System and the meal planning process.
• Food service experience but on-the-job training
• Be punctual, dependable, and demonstrate compassion and patience
• Able to read, write and speak English
• Able to follow oral and written instructions

Qualifications: BA in Nutrition Science with 3 years of Experience

• Able to interact professionally with residents, family members, visitors and staff
• Ability to communicate verbally and in writing and great interpersonal skills.
• Strong attention to detail and accuracy, excellent organizational skills
• Ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Motivated by personal growth and accountability
• Ability to read & comprehend patient meal ticket information in English such as food items, name, room
• Ability to stand throughout the shift while performing duties.
• Ability to add, subtract, multiply, and divide in English.
• Understanding of proper sanitation and cleaning methods
• Knowledge of state food handling and kitchen regulations

Qualifications: BS in Health and Wellness with 2 years of Experience

• Understanding and knowledge of nutrition and diet and related procedures.
• Knowledge of and practicing sanitation, cleanliness and personal hygiene.
• Basic computer skills
• Reliability in attendance and punctuality.
• Pleasant demeanor, including good communication skills and cooperative attitude when working with staff and residents.
• Maturity and sensitivity toward employees, residents, visitors and guests.
• Ability to manage time effectively and efficiently.
• Ability to be patient, flexible and adaptable.
• Ability to read, write, speak and understand the English language to communicate with all customers.
• Prior food service or customer service experience

Qualifications: BA in Dietetics with 3 years of Experience

• Knowledge of food safety and hygiene requirements
• Dietary knowledge and diet code Knowledge
• Track record of providing great service and customer experience
• Effective communication skills
• Demonstrate a great work ethic and attention to detail
• Ability to work autonomously as well as in a team environment
• Passionate about delivering exceptional customer service
• Respect and work well with others to achieve goals
• Embrace change and seek ways to improve service

Qualifications: BS in Food Service Management with 1 year of Experience

• Able to operate a motor vehicle for business purposes, must successfully complete the requirements contained in the Company's Motor Vehicles policy.
• Able to read, write, speak, and understand the English language.
• Able to assist in the evacuation of residents during emergency situations.
• Able to perform the essential position functions of the job with, or without reasonable accommodation.
• Ability to follow oral and written instructions.
• Ability to maintain confidentiality.
• Available to work varied shifts, including evenings, weekends and holidays.
• Excellent English communications skills both verbal and written.
• Food service experience in a healthcare facility
• Good positive, interpersonal Communication skills.

Qualifications: BA in Public Health with 2 years of Experience