DEPUTY GENERAL MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: October 11, 2024 - The Deputy General Manager possesses extensive experience in leading and motivating teams. This position demonstrates a proven capability to nurture talent, effectively communicate, and contribute strategically to hotel operations. Skilled in fostering relationships at all business levels, supporting financial goals, coordinating recruitment, and enhancing staff performance through targeted appraisals.

Essential Hard and Soft Skills for a Standout Deputy General Manager Resume
  • Financial Management
  • Strategic Planning
  • Business Analysis
  • Project Management
  • Marketing Analytics
  • Data Analysis
  • Regulatory Compliance
  • Operations Management
  • Performance Metrics
  • Risk Management
  • Leadership
  • Communication
  • Problem Solving
  • Decision Making
  • Adaptability
  • Negotiation
  • Team Building
  • Conflict Resolution
  • Empathy
  • Persuasion

Summary of Deputy General Manager Knowledge and Qualifications on Resume

1. BS in Business Administration with 7 Years of Experience

  • Proven leadership experience within prisons, detention centers, or similar institutional environments involving complex human behavior.
  • Previous experience within a male and female corrections environment (highly advantageous).
  • An understanding of the needs leading people from different ethnic, cultural and lifestyle backgrounds
  • Ability to lead multi-disciplinary teams across the male and female facilities in a complex institutional environment executing the highest standards and practices supporting service delivery and the safety of employees, visitors, and inmates.
  • A high level of consultation, communication, and negotiation skills.
  • Fluent in MS Office including Excel, word and PowerPoint
  • Knowledge of PMS and other hotel systems will be an added advantage
  • Excellent communication skills, both written & verbal
  • Knowledge of Health & Safety, Food Safety, Security, Fire Safety, and Employment legislation

2. BA in Finance with 5 Years of Experience

  • Experience in managing successful teams that deliver results.
  • Experience in a VIP catering unit.
  • Financial acumen with a clear understanding of P&L responsibility.
  • Can demonstrate commercial awareness.
  • I.T & computer literate to an adequate level.
  • Able to motivate and inspire people at all levels.
  • Confident in challenging and questioning existing practices.
  • Fully flexible and willing to adapt to ever-changing environments.
  • A hands-on approach to managing with effective leadership skills

3. BS in Operations Management with 6 Years of Experience

  • Strong desire to progress and develop a career in hotels.
  • People leadership and motivation experience.
  • Proven ability to develop talented employees.
  • Strong communicator and comfortable contributing to the overall hotel strategy.
  • Ability to develop and build relationships and influence with all levels of the business.
  • Ability to assist the Manager in ensuring that the location achieves the financial targets agreed with the client in line with the budget
  • Ability to support the Catering Manager in coordinating and managing the recruitment and selection process
  • Ability to work with the manager to monitor the work of all the staff and carry out appraisals to recognize training needs and potential as appropriate.

4. BA in Human Resources with 10 Years of Experience

  • Experience in leading teams and overseeing core functions or multiple functions
  • Experience in working with government officials and JV business partners is preferred
  • Strong business and commercial acumen
  • Experience in stationing and  M&E
  • Possess Engineering Professional qualifications
  • Fluent in English, Cantonese & Mandarin
  • English fluency in both oral & written communication
  • Experience in leading several and complex stakeholders to achieve assigned targets/ KPIs
  • Ability to hold team meetings regularly to communicate targets, standards required and company and client information.
  • Ability to ensure that customers are given prompt and efficient service and that food service and value expectations are consistently exceeded.
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