Job Summary: 

• Identify and analyze deployment solutions for the demands of operations or administrative offices
• Propose recommendations suitable to business needs, architecture, existing applications and their impact on processes
• Play a role in estimating the time needed for deployments
• Produce planning and communication documentation and keep them up to date
• Produce technical deployment recipes and keep them up to date
• Execute deployments with Rona's best practices in terms of planning, communication and quality
• Be responsible for deployment quality and delivery dates
• Ensure respect for and conformance with support management office standards
• Ensure Hardware Tier-3 support and involve Tier-2 for problem-solving
• Keeping up to date with new technologies

Skills on Resume: 

• Deployment Analysis (Hard Skills)
• Needs Assessment (Soft Skills)
• Time Estimation (Hard Skills)
• Documentation Planning (Hard Skills)
• Technical Documentation (Hard Skills)
• Deployment Quality (Hard Skills)
• Compliance Standards (Hard Skills)
• Tier-3 Support (Hard Skills)

Job Summary: 

• Maintain a strong commitment to the quality of work.
• Provide equal contribution to the team.
• Program and test a multitude of different POS systems.
• Record and accurately track orders as you program and test.
• Demonstrates the following values - Accomplishment, Integrity, Quality, Learning, Respect, and Community involvement
• Ensure compliance with corporate and warehouse safety and security standards
• Maintain a clean and organized work area at all times
• Remain flexible concerning job assignments at all times
• Responsible for additional tasks to meet or exceed the expectations of customers and/or business management based on fluid business needs
• Assists in operating the facility in a cost-effective manner

Skills on Resume: 

• Quality Commitment (Soft Skills)
• Team Contribution (Soft Skills)
• POS Systems Programming (Hard Skills)
• Order Tracking (Hard Skills)
• Core Values Adherence (Soft Skills)
• Safety Compliance (Hard Skills)
• Workspace Organization (Hard Skills)
• Flexibility (Soft Skills)

Job Summary: 

• Obtain a certification in the use of the systems that will be deployed
• Assist in test and evaluation activities of meteorological observing systems
• Develop documentation related to system operation, maintenance, and training
• Assist with the deployment of systems to off-site locations
• Install antenna and cabling system following a set of outlined procedures
• Conducting system acceptance tests
• Training meteorologists/technicians on how to use the system which has been deployed
• Professionally communicating in occasional tense environments
• Provide status briefings to government clients on the progress of testing or deployment
• Document any system-related info needed for future support and system maintenance.

Skills on Resume: 

• System Certification (Hard Skills)
• Test and Evaluation Assistance (Hard Skills)
• Documentation Development (Hard Skills)
• System Deployment Support (Hard Skills)
• Antenna Installation (Hard Skills)
• Acceptance Testing (Hard Skills)
• Training Delivery (Soft Skills)
• Professional Communication (Soft Skills)

Job Summary: 

• Disconnects and removing old equipment or software
• Ensures customer satisfaction with the rollout process and reports customer concerns immediately to management, follows up with customers
• Follows prescribed procedure for configuration and testing of hardware and software
• Assists with shipping/receiving of hardware, packing and unpacking, and discarding shipping materials.
• Network Cabling, Power and UPS administration, including installing and administering LAN patch cables, and uninterruptible power supply (UPS) needed to support users
• Ongoing process to update asset management system as the equipment is installed, moved and retired.
• Asset Reclamation - includes executing process to reclaim client hardware after break/fix replacement, upon request, and as a result of other business activities
• Accurately records findings and resolutions in the incident tracking system by following current procedures
• Participates in hardware/software inventory audits
• Coordinates with vendors that perform service, break, and fix hardware systems

Skills on Resume: 

• Equipment Disconnection (Hard Skills)
• Customer Satisfaction Assurance (Soft Skills)
• Configuration and Testing (Hard Skills)
• Shipping and Receiving Assistance (Hard Skills)
• Network Cabling (Hard Skills)
• Asset Management Updating (Hard Skills)
• Asset Reclamation (Hard Skills)
• Incident Tracking (Hard Skills)

Job Summary: 

• Assists with customer site surveys
• Assists with employee moves
• Disconnects/reconnects desktop hardware
• Packs/Unpacks customer’s hardware
• Physically moves hardware to new customer location
• Performs quality assurance to ensure customer satisfaction
• Assists with project work when needed
• Identifies and researches solutions to technical problems.
• Diagnose and repair products by replacing worn or broken parts and making technical adjustments.
• Create knowledge base articles to document troubleshooting steps
• Package equipment for shipment

Skills on Resume: 

• Site Survey Assistance (Soft Skills)
• Employee Move Support (Soft Skills)
• Hardware Disconnect/Reconnect (Hard Skills)
• Packing and Unpacking (Hard Skills)
• Physical Hardware Relocation (Hard Skills)
• Quality Assurance (Soft Skills)
• Technical Problem Solving (Hard Skills)
• Knowledge Base Documentation (Hard Skills)

Job Summary: 

• Survey, image computers and test basic functionality
• Provide installation of desktop and laptop computers and related hardware
• Integrate computers into the network environment
• Take responsibility for launching or testing software applications
• Hardware and software support for Windows devices
• Work directly with Clients during deployments to meet or exceed client satisfaction
• Provide documented summations of work assignments including client sign-off, punch lists and resolution
• Handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of Windows-based PCs, peripheral equipment, and COTS applications.
• Resolve incidents and tasks through the Remedy ITSM Tool.
• Documents, tracks, and monitors technical problems to ensure a timely resolution

Skills on Resume: 

• Computer Surveying and Imaging (Hard Skills)
• Hardware Installation (Hard Skills)
• Network Integration (Hard Skills)
• Software Testing (Hard Skills)
• Windows Support (Hard Skills)
• Client Interaction (Soft Skills)
• Documentation and Reporting (Hard Skills)
• Incident Management (Hard Skills)

Job Summary: 

• Assembles/Disassembles hardware components
• Sets up and installs workstations (both physical and virtual), laptops, monitors, keyboards, printers, and other peripheral hardware following design or installation specifications
• Performs software installation/de-installation for operating systems, applications, utilities, drivers, etc. on workstations and laptops
• Performs quality assurance for all workstation/laptop builds
• Instructs users in the use of the equipment and software
• Responds, researches, and resolves hardware problems on time following the current standard
• Client device maintenance/support, including support for workstations (both physical and virtual), laptops, tablets, printers, and any other client hardware products
• Installs and/or moves infrastructure at customer locations
• Receives, tests, and connects systems at the user location as well as creates the appropriate user environment on the workstations and servers
• Transfers user applications and data, network access, printer assignment
• Provides user hands-on assistance

Skills on Resume: 

• Hardware Assembly/Disassembly (Hard Skills)
• Workstation Setup (Hard Skills)
• Software Installation (Hard Skills)
• Quality Assurance (Hard Skills)
• User Instruction (Soft Skills)
• Hardware Problem Resolution (Hard Skills)
• Client Device Support (Hard Skills)
• User Environment Configuration (Hard Skills)