• Deliver and merchandise orders to all accounts.
• Timely collection of all due money.
• Pick up and return all Maletis empty pallets and kegs during the normal scope of the business day.
• Maintain superior customer service with all accounts assigned to deliver.
• Maintain proper rotation of products to ensure product quality
• Maintain proper communication with supervisors and sales representatives
• Maintain company vehicle inspection reports and report any problems with the vehicle daily.

Skills: Order Delivery, Merchandising, Payment Collection, Inventory Management, Customer Service, Product Rotation, Communication, Vehicle Inspection

• Arrive on time, and handle items with extreme care
• Identify and determine the best route to reach delivery locations in a safe and timely manner using GPS.
• Responsible for collecting accurate payments
• Confirm order accuracy with, inventory team and the patient, and verify order is consistent with the invoice
• Communicating clearly and often with dispatchers, customer care team, inventory team, scheduler, and managers
• Provide customers with a professional and friendly experience

Skills: Punctuality, Attention to Detail, Route Optimization, GPS Navigation, Payment Collection, Order Verification, Team Communication, Customer Service

• Completes delivery and pick-up paperwork promptly and accurately, ensuring all orders are accounted for and all paperwork is scanned into the system
• Assists in the pulling of inventory and supplies from the warehouse as ordered on delivery tickets
• Loads orders and related supplies onto a delivery vehicle while making sure the counts are the same as each customer's invoice (Don’t assume the quantities are correct from the distribution)
• Manages all orders on the route sheet and transportation system, delivers via company vehicle only
• Communicates with dispatch and or customer if ETA cannot be met
• Calls customers before each arrival
• Adds necessary notes into the system on the type of delivery
• Transfer the returned/rejected product back to the location
• Responsible for the unloading of the company vehicle, ensuring all returned/rejected products are placed in the proper designated areas
• Responsible for cash collection and transport
• Ensures proper intake procedures at deliveries, including verifying counts, making sure all manifesting paperwork is signed and collected
• Understands and adheres to all company policies
• Remains knowledgeable and up to date on all products
• Follows the route and schedule provided by management, while following all posted speed limits and driving laws.
• Drives Company equipment professionally and safely at all times.
• Unloads and stacks products with customers in a friendly, courteous manner, along with documenting that invoice quantities are accurate and accounted for.

Skills: Paperwork Management, Inventory Handling, Order Accuracy, Route Management, Customer Communication, Cash Collection, Compliance, Safe Driving

• Be a TPS Brand Ambassador
• Verify items delivery items against delivery receipts, ensuring the correct products are being loaded and delivered to stores
• Safely load and unload products, delivering to store locations on time
• Safely remove and install fixtures at store locations
• Maintain delivery records and follow all procedures for documenting dates of delivery, damages, etc.
• Operate electric pallet jack and forklift
• Assist with staging freight for loading
• Report to work on time, and remain on the job until work is completed
• Assist with other warehouse-related activities and projects as requested by a supervisor

Skills: Brand Representation, Order Verification, Timely Delivery, Safe Loading and Unloading, Fixture Installation, Record Keeping, Equipment Operation, Warehouse Support

• Create, maintain, and update relevant documentation in support of service delivery, compliance, and training
• Drive any van to deliver goods across the Cambridge footprint, following ADR awareness guidelines, collect and deliver time-critical shipments within the expected service level agreement
• Physically move samples or shipments between buildings or around buildings
• Support the customers’ needs as they transition into their new headquarters building. 
• Provide delivery of samples/shipments to the new headquarters, and get involved in trials or tests for the service at the new headquarters
• Ensure that materials with special handling, storage, or distribution requirements (such as hazardous shipments and temperature-sensitive material) are properly monitored

Skills: Documentation Management, Compliance Support, Van Operation, Time-Critical Delivery, Physical Handling, Customer Support, Special Material Handling, Service Trial Participation

• Safely delivers products to stores on a scheduled route to customers within California territories
• Load products into the delivery vehicle and ensure that the products will arrive in pristine condition
• Drive the delivery vehicle to the location, unload, and bring products into the store
• Occasionally build displays and set up promotional materials such as pricing signs and banners/posters
• Build great relationships with the store managers and bud tenders
• Comprehend and maintain compliance with state regulations and quality control protocol
• Consistently meet delivery schedule standards
• Drive a large delivery vehicle (Sprinter van)

Skills: Route Delivery, Product Loading, Vehicle Operation, Unloading, Merchandising, Relationship Building, Regulatory Compliance, Schedule Adherence

• Following DOT Regulations
• Operating trucks requiring a CDL license (e.g., performing basic functions like driving forward, driving backwards, maneuvering in tight spaces, backing into dock spaces, etc.)
• Delivering products directly to stores (e.g., order-entry, sale/distribution of products directly to store rather than 3rd party, working as part of an account team, etc.).
• Merchandising products (e.g., filling shelves, building displays, making products look attractive on shelves, rotating products, cleaning shelves, replacing out-of-stocks, removing out-of-date products, etc.)
• Operating handheld computers (e.g., inputting data, entering transactions, printing, etc.)
• Operating equipment (e.g., pallet jacks, hand trucks, breakdowns, etc.)
• Working in a warehouse environment (e.g., product storage, product staging, forklifts, etc.)

Skills: DOT Compliance, CDL Truck Operation, Direct Store Delivery, Merchandising, Handheld Computer Use, Equipment Operation, Warehouse Experience, Product Rotation

• Experience working in a delivery role
• Mastery of Google Maps to ensure an on-time delivery experience for each customer
• An ability to use a smartphone for pictures
• Ability to read and understand delivery instructions
• Highly organized and strong attention to detail
• Ability to problem-solve and think on your feet
• Excel at independent, unsupervised work
• Must be highly communicative
• Passionate about the mission to eliminate food waste and create a better food system for all

Qualifications: BA in Fleet Management with 2 years of Experience

• Commercial driving experience in the food and/or beverage delivery industry
• Ability to operate a manual transmission
• Must be able to read and communicate in the English language
• Able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.
• Ability to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift
• Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift)
• Good timekeeping and customer service skills
• A professional appearance and attitude, and confidence when dealing with people

Qualifications: BA in Operations Management with 4 years of Experience

• Experience, preferably in driving trucks and route management.
• Logistics, 3PL, LTL, Automotive transport experience 
• Truck/automotive technician or repair experience
• Experience using IT and computer systems.
• Must be continuously focused on providing a top-notch service to customers by being efficient, flexible, and at all times security conscious.
• Be physically fit, as the role involves lifting and transporting heavy items. 
• A positive attitude, ready to learn, and a passion for people. 

Qualifications: BA in Logistics and Supply Chain with 3 years of Experience

• Warehouse/driving work experience
• Previous forklift working experience
• Must be able to repeatedly lift, stack, pull, and carry heavy items (up to 60 lb).
• Demonstrated external and internal customer service skills.
• Able to work in a fast-paced environment.
• Outstanding verbal and written communication skills.
• Excellent attention to detail.
• Team player, actively participates and executes on team goals.

Qualifications: BA in Commercial Driving and Vehicle Safety with 1 year of Experience

• Recent commercial delivery driving experience
• Ability to communicate and read in English
• Must be able to work weekends (Saturday and Sunday) and holidays
• Must be able to work a flexible shift (mornings and/or evenings)
• Ability to complete all basic and recurring training
• Must be able to deliver orders up to 50 lbs in weight to the appropriate destination within a scheduled time
• Be comfortable interacting with customers
• A strong commitment to customer service and safety
• Must have a smartphone with a data plan, and utilize smartphones for two-way communication with the Operations Team

Qualifications: BA in Traffic and Transport Planning with 2 years of Experience

• Experience in prior commercial driving and deliveries.
• Skilled in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Ability to work independently, prioritize work, and perform multiple tasks.
• Analytical ability, with basic math skills.
• Ability to lift to 75 pounds and climb stairs, stretch, and bend.
• Ability to navigate websites and be able to see, review, and interpret computer images and written documents.
• Excellent time management, negotiation, critical thinking, decision making, and organizational skills, as well as attention to detail.
• Excellent communication skills, including speaking, reading, and writing in the English language, with the ability to converse verbally with others on the phone and/or in person.
• Outstanding customer service skills with the ability to interpret customer needs as well as demonstrate a customer service mindset when dealing with internal and external customers.

Qualifications: BA in Transportation Management with 5 years of Experience

• Previous experience in Two-Man delivery 
• Able to maneuver circa 50kg of merchandise with other persons both within the warehouse and into the customer's home.
• Able to lift/maneuver circa 30kg of merchandise and sit for up to 10 hours per day.
• Previous experience interacting with customers and a passion for delivering great customer service.
• Must be flexible and able to work 5 out of 7 shifts (including weekends)
• Able to cover both early and late shifts
• Team player with strong communication skills.

Qualifications: BA in Urban Mobility and Transport Systems with 3 years of Experience