DELIVERY DRIVER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 19, 2025 - The Delivery Driver operates vehicles safely and efficiently to transport goods to designated locations within scheduled timeframes. This responsibility demands strong knowledge of traffic laws, route navigation, and delivery documentation procedures. The driver also maintains excellent physical condition, time management skills, and customer service during all delivery interactions.

Essential Hard and Soft Skills for a Standout Delivery Driver Resume
  • Performance Management
  • Data Analysis
  • Policy Compliance
  • Process Improvement
  • Delivery Operations
  • Inventory Management
  • Product Troubleshooting
  • Vehicle Inspection
  • Safe Driving
  • Return Processing
  • Stakeholder Collaboration
  • Team Management
  • Customer Interaction
  • Supervisor Communication
  • Client Interaction
  • Teamwork Execution
  • Customer Resolution
  • Brand Connection
  • Dispatch Communication
  • Feedback Handling

Summary of Delivery Driver Knowledge and Qualifications on Resume

1. BS in Industrial Engineering with 4 years of Experience

  • Strong attention to detail.
  • Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
  • Strong time management and customer service skills.
  • Must be available to work with the demands of the department, which are subject to overnight shifts, weekends, and holidays
  • Able to read and speak the English language sufficiently to converse with the general public and respond to official inquiries
  • Strong and effective communication skills with Guests, Team Members, and the public.
  • Must possess strong interpersonal and organizational skills.
  • Basic math skills and computer proficiency.

2. BA in Public Safety with 5 years of Experience

  • Ability to read, write, and perform basic arithmetic (addition, subtraction).
  • Ability to comply with DOT and CDL regulations.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass the MVR screen following company requirements.
  • Experience operating a forklift or Moffett unloading/offloading a vehicle.
  • Experience driving a semi-truck/trailer or certification from a driving school.
  • Experience performing in-home delivery or retail customer service.
  • Familiarity with delivery practices and handling methods.
  • Ability to work with minimal supervision.
  • Good judgment with the ability to make timely and sound decisions

3. BS in Automotive Technology with 1 year of Experience

  • Ability to secure and/or maintain a CDL Class B with airbrake endorsement
  • Service-oriented with strong face-to-face sales/negotiation skills
  • Ability to work independently, efficiently, and in different types of weather
  • Ability to effectively interact with people from diverse backgrounds
  • Ability to work independently, organize, and prioritize deliveries and pick-ups.
  • Good working knowledge of the geographical area, ability to read maps, and follow directions.
  • Must have excellent communication skills.
  • Ability to spend long hours driving and working in all weather conditions.
  • Ability to understand and follow written and verbal instructions.
  • Professional appearance and demeanor

4. BA in Business Administration with 2 years of Experience

  • Knowledge of the roads, local area, and ability to use navigation tools (GPS or other mobile apps)
  • Be prepared to adjust travel routes to avoid traffic congestion or road construction
  • Drive year-round in inclement weather
  • Occasional extended hours and weekends
  • Commercial DZ class Ontario driver’s license
  • Physical ability to lift heavy objects and load them into the company vehicle, requiring upper body strength and physical stamina
  • Sound knowledge of road safety regulations
  • Working knowledge of local roads and routes with the ability to utilize maps, GPS systems, and car manuals
  • Effective communication skills in both written and spoken English
  • Good interpersonal, organizational, and time management skills

5. BA in Environmental Science with 6 years of Experience

  • Able to work in an organized and methodical manner in a fast-moving environment, ensuring that all daily tasks are completed.
  • Able to effectively communicate with customers and colleagues both orally and in writing, with questioning, listening, and information-gathering skills.
  • Able to modify approach in specific circumstances to ensure a positive outcome.
  • Able to identify customers’ needs and propose appropriate solutions.
  • Effective selling techniques and attention to detail.
  • Friendly and helpful nature with the desire to deliver excellent customer service.
  • Able to remain calm and patient in a dynamic business environment.
  • Strong IT literacy (MS Office, particularly Excel) and a GDS/Kerridge style dealer system awareness
  • Transport Industry legislation and Marketplace awareness (including customers and competitors)
  • Working experience in managing a team

6. BA in Sociology with 2 years of Experience

  • Experience in delivery driving, customer service, or other related fields
  • Professional and neat in appearance
  • Ability to deal with stressful situations caused by driving conditions and/or schedule changes
  • Excellent listening and communication skills
  • Attention to detail and accuracy
  • Strong time management and customer service skills.
  • Must be able to read, write, speak, and understand English
  • Ability to walk, drive, and lift and carry heavy items for extended periods.
  • Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.

7. BA in English with 1 year of Experience

  • Must have a CDL for tractor-trailer operation
  • Tractor-trailer/route delivery experience
  • Must be available to work with the demands of the department, which are subject to overnight shifts, weekends, and holidays
  • Able to read and speak the English language sufficiently to converse with the general public and respond to official inquiries
  • Physical strength to handle bulky items.
  • Ability to stoop, kneel, crouch, lift, carry, and reach for paint products
  • Must be deadline-oriented

8. BS in Emergency Management with 3 years of Experience

  • Previous delivery driver experience
  • High energy and strong interpersonal skills
  • Friendly, helpful, positive, patient, socially confident, and communicative.
  • Diligent, organized, and self-motivated.
  • Ability to understand and carry out oral and written instructions and request clarification.
  • Skilled and confident driver.
  • Comfortable maneuvering and parking a vehicle.
  • Alert, focused, and detail-oriented with an innate sense of direction.
  • Proficient in using GPS and other routing systems.

9. BA in Communications with 4 years of Experience

  • Experience as a delivery driver supporting a warehouse environment
  • Warehouse experience, including order picking, shipping and receiving, and cycle counting
  • Previous experience using PIT equipment, and current forklift certification
  • Knowledge of DOT regulations
  • Must present a professional image at all times to customers and vendors
  • Proficient computer skills, previous experience with an ERP system (i.e., Eclipse, Mincron)
  • Self-motivated and able to multitask in a fast-paced and ever-changing industry
  • Strong interpersonal, communication, and customer service skills
  • Must be able to work positively within a team environment
  • Must be able to learn quickly and have a desire to succeed
  • Strong organizational and problem-solving skills with the ability to identify solutions with minimal assistance
  • Regular, timely attendance to meet customer needs in an efficient and effective manner

10. BA in Geography with 2 years of Experience

  • Driving and warehouse operations experience.
  • Must meet Department of Transportation (DOT) testing and physical requirements and be knowledgeable of DOT regulations
  • Knowledge of replacement parts for the aftermarket collision repair industry
  • Ability to quickly learn and become proficient with the Company's warehouse and delivery methods, techniques, and procedures.
  • Ability to perform basic math calculations, interpret road maps, and effectively communicate with customers/peers/supervisors
  • Proficiently use a smartphone and/or tablet.
  • Must be attentive to detail and ensure accuracy in work assignments.
  • Able to sit, stand, walk, lift, push, pull, bend, climb, and ascend/descend stairs.
  • Able to frequently bend, climb, move, and lift to 75 pounds during physical loading/unloading of trucks and when stocking products.

11. BA in Hospitality Management with 1 year of Experience

  • Delivery driver or related job experience
  • Customer service working experience
  • Must be reliable and have a strong attention to detail
  • Strong time management and customer service skills
  • Ability to walk, drive, and lift and carry heavy items for extended periods.
  • Able to provide excellent customer service and inform customers about new products and services, along with handling and resolving clients' complaints

12. BA in Public Safety with 3 years of Experience

  • Prior delivery working experience
  • Applicable, effective reading and writing skills from demonstrated experience
  • Dedicated to working as a team towards one goal
  • Ability to lift to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store, and multitasking effectively
  • Strong technical skills and/or working knowledge of electronic products
  • Must have proper customer service etiquette and maintain a professional appearance

13. BA in General Studies with 5 years of Experience

  • Previous driving experience with a CDL.
  • Previous delivery and distribution experience in the food and beverage industry. 
  • Familiarity with Alcoholic Beverage Control regulations.
  • Must adhere to all Department of Transportation (DOT) regulatory requirements and the Federal Motor Carrier (FMC) guidelines.
  • Ability to count and perform basic math, with or without a calculator.
  • Language skills allow employees to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Able to provide a high level of customer service to ensure accounts are satisfied with the product and the timeliness of deliveries.
  • Able to regularly and consistently lift and carry 45 - 60+ pound cases of product.
  • Competent at working independently daily with minimal supervision.

14. BS in Environmental Science with 4 years of Experience

  • Communication, analytical, mathematical, and reasoning skills consistent with an AA or previous autonomous testing experience.
  • Proven experience in a customer service-oriented role in a service-based industry.
  • Must be able to demonstrate safe driving in all weather conditions, including rain.
  • Able to drive for prolonged periods routinely exceeding eight or more hours.
  • Must be willing to work flexible hours, including weekends and possible overtime.
  • Must have good vision, hearing, and motor skills, alertness, and good driving instincts to monitor automated vehicle performance and supervision.
  • Basic computer skills and the ability to operate a GPS.
  • Linux working experience
  • Ability to communicate clearly both in writing and orally.
  • Exceptional ability and desire to learn new skills and tools.
  • Ability to apply oneself to new problems in a dynamic, lean start-up environment.
  • Experience with ride-sharing applications or route optimization applications

15. BA in Economics with 1 year of Experience

  • Able to work within a vulnerable adult and children environment after a background check (CRB)
  • Numerate and literate to GCSE Level
  • Must have a Warehouse/Inventory background
  • Comfortable with the Microsoft Office package
  • Comfortable using an IPAD
  • Comfortable with a Role that involves Travel to various UK Sites
  • Comfortable with a customer-facing/customer service Role
  • Confident to deal with Customer issues under instruction
  • A pleasant and approachable manner

16. BA in Foreign Languages with 2 years of Experience

  • Ability to read, write, and follow instructions
  • Must be forklift certified and can safely operate job-related equipment
  • Highly self-motivated with a positive attitude
  • Project a friendly, courteous, and professional image
  • Highly organized with strong attention to detail and ability to manage multiple priorities
  • Excellent customer orientation with strong verbal and written communication skills
  • Ability to meet physical requirements of the job, including repetitively handling cases of beer, reaching above head height, climbing, bending, twisting, squatting, and kneeling
  • Ability to frequently lift, carry, push, or pull a package product weighing 50 plus pounds and draft product weighing 165 plus pounds
  • Regular and reliable attendance
  • Ability to work flexible hours, including nights, weekends, and some holidays

17. BA in Anthropology with 3 years of Experience

  • Route delivery experience or an applicable background driving a straight truck
  • Must be able to read and understand English.
  • An ability to operate a vehicle in a variety of traffic and weather conditions.
  • Strong customer relations and problem resolution skills.
  • Able to effectively plan and organize work activities independent of direct supervision.
  • Good working knowledge of product and inventory control techniques and procedures.
  • Must maintain ongoing inter-department communications related to routing, safety, and customer relations.
  • Proven ability to communicate articulately and perform simple arithmetic (preferably with experience in handling money)

18. BS in Geographic Information Systems with 4 years of Experience

  • Experience as a delivery driver.
  • Experience with customer service, invoice handling, and cash handling
  • Experience in a retail, hospitality, and sales setting
  • Good interpersonal skills and proven ability to positively influence customers, must be capable of effectively interacting at all levels in the organization.
  • Detail-oriented with an eye on process optimization.
  • Ability to work in a fast-paced environment, to manage high-stress situations, and to be flexible and adaptable when a situation requires it.
  • Ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
  • Must be capable of driving for several hours at a time.
  • Excellent communication skills and leadership, both verbally and through written media.
  • Must be able to handle constructive criticism and guidance, and offer the same to others in the department.

19. BA in Marketing with 1 year of Experience

  • Previous AZ driving experience
  • Ability to drive a manual transmission
  • Ability to lift, push, and pull 100 lbs+ in a safe manner
  • Must be self-motivated and have the ability to work under minimal supervision
  • Strong customer service skills
  • Flexibility to work extended hours and overtime 
  • Ability to use a dolly and/ or power jack to deliver product to customers
  • Ability to remain calm and focused in a high-volume, deadline-oriented work environment

20. BA in Human Services with 2 years of Experience

  • Prior delivery driving experience
  • Ability to lift containers weighing up to 75 pounds
  • Comfortable driving in all weather conditions during day or night hours
  • Ability to sit, stand, be mobile, and operate a vehicle for extended periods
  • Strong customer service and communication skills
  • Ability to work weekends or be in a weekend rotation
  • Ability to work holidays or be in a holiday rotation
  • Ability to work on call or be in an on-call rotation
  • Flexibility to work various shifts or overtime 
  • Ability to use computers and tablets

21. BA in History with 3 years of Experience

  • Experience operating a forklift or Moffett onloading/offloading a vehicle.
  • Experience driving a semi-truck/trailer or certification from a driving school.
  • Experience performing in-home delivery or retail customer service.
  • Able to travel between stores and customer sites within the district to deliver merchandise, and at times, may need to travel outside of the district.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Must be able to lift 25 pounds without assistance, and lift over 25 pounds with or without assistance.
  • Ability to read, write, and perform basic arithmetic (addition, subtraction).
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Comfortable in a fast-paced, time-sensitive environment

22. BS in Urban Planning with 4 years of Experience

  • Truck driving experience with a 16 ft. or longer straight truck
  • Experience working in a service-oriented position
  • Ability to lift, push, or pull items weighing 70 pounds on occasion up to 100 pounds, navigate and read a map
  • Ability to use mobile Proof of Delivery (POD) devices
  • Excellent customer service skills and dealing with customers face-to-face
  • Must be a team player and able to work well with minimal supervision
  • Knowledge of safe work practices
  • Demonstrated analytical and problem-solving skills
  • Ability to work without supervision, organize, and manage time
  • Ability to work in a warehouse environment in all types of weather
  • Ability to drive throughout the assigned route in all kinds of weather and road conditions safely
  • Ability to work safely within tight time constraints in a fast-paced environment
  • Good verbal and written communication skills, as well as interpersonal skills

23. BA in General Studies with 1 year of Experience

  • Previous experience in deliveries, driving experience
  • An ability to work well under pressure
  • Deadline and detail-oriented
  • Excellent verbal communication skills
  • Excellent organizational and prioritizing skills
  • Previous forklift working experience
  • A desire to succeed, with opportunities for advancement
  • Flexible schedule including days, weekends, and holidays

24. BS in Emergency Management with 3 years of Experience

  • Previous commercial driving experience
  • Foodservice distribution industry experience
  • Onboard computer and electronic log system experience (i.e., PeopleNet)
  • Hand-held point of delivery scanning system experience (i.e., POD)
  • Customer service-related work experience
  • Ability to respond promptly to the needs and concerns of all customers.
  • Able to hand-lift and utilize two-wheeler, lift gate, and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift, product generally ranges from between 10-35 pounds and up to approximately 60 and 90 pounds, depending on the location

25. BA in Environmental Studies with 2 years of Experience

  • Proven experience working as a Driver
  • Familiarity with GPS devices
  • Knowledge of area roads and neighbourhoods
  • Ability to lift heavy packages and luggage
  • Availability to occasionally take weekend and night shifts
  • Good communication skills, both written and verbal.
  • A polite and professional disposition
  • Ability to remain calm in stressful driving situations (e.g., at rush hour)

26. BS in Public Safety with 3 years of Experience

  • Previous experience in a warehouse environment
  • Ability to drive at a minimum, a 15-foot box truck
  • Familiarity with all local roadways and the immediate regional area
  • Ability to use delivery equipment, including dollies, hand trucks, pallet jacks, and lift gates, in a safe manner
  • Previous forklift working experience
  • Strong interpersonal and verbal communication skills with an emphasis on customer service skills

27. BA in English with 1 year of Experience

  • Prior delivery driving experience
  • Ability to lift containers weighing up to 75 pounds
  • Comfortable driving in all weather conditions during day or night hours
  • Ability to sit, stand, be mobile, and operate a vehicle for extended periods
  • Strong customer service and communication skills
  • Ability to work weekends or be in a weekend rotation, holidays or be in a holiday rotation, as well as on call or be in an on-call rotation
  • Flexibility to work various shifts or overtime 
  • Ability to use computers and tablets

28. BS in Mechanical Engineering with 5 years of Experience

  • Knowledge of inventory procedures and general warehousing terminology, and practices.
  • Skilled in mathematics and familiar with warehouse and inventory management systems
  • Accuracy and thoroughness with great attention to detail.
  • Continuous improvement mindset and experience.
  • Strong interpersonal and communication skills
  • Strong skills in organization, dealing with complexity, deadline-oriented, and time management
  • Skilled in process improvement, safety management, inventory control, lifting, and data entry
  • Basic PC skills using MS Office and other various computer programs, including presentation software
  • Ability to multi-task, work independently, and/or within a team

29. BA in Business Administration with 2 years of Experience

  • Previous Commercial Driving experience with a forklift certification
  • Strong attention to detail and accuracy
  • Proven commitment to customer service and a safe work environment
  • Must be team-oriented
  • Be presentable in front of customers (clean cut, no earrings, tattoos, or stubble).
  • Ability to stoop, twist, bend, and lift for up to 10 hours a day.

30. BA in Communication with 4 years of Experience

  • Experience driving delivery trucks of less than three tons
  • An ability to maintain a driving record that meets federal, state, and company standards
  • Hazmat and/or forklift certification
  • Ability to read instructions, policies, procedures, bills of lading, and product descriptions
  • An ability to complete written forms
  • Strong verbal communication skills
  • Strong customer service skills
  • Ability to exercise good judgment and work independently
  • Must have the willingness to work nights, weekends, and holidays

31. BA in Supply Chain Management with 1 year of Experience

  • Previous experience as a delivery driver and good road knowledge
  • Be flexible enough to work on a rota that includes weekends, evenings, and bank holidays. 
  • A great communicator who can think clearly and make sound plans, no matter how busy things get
  • Be an organised and analytical thinker, and know how to keep things simple.  
  • Able to work independently and in a team.
  • Be able to operate a computer and communicate via the telephone, with or without reasonable accommodation
  • Be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

32. BA in Transportation & Logistics with 3 years of Experience

  • Experience as a Delivery Driver (preferably catering/food delivery experience)
  • Ability to read and speak English sufficiently to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and make entries on reports and records..
  • Ability to problem-solve and promote Revolution Foods' Core values and mission.
  • Ability to cover varied shifts, which may include early mornings, and the ability to work a flexible schedule.
  • Ability to provide excellent customer service, work well with others, and participate as part of a team.
  • Ability to stand frequently, as well as lift/push/pull up to 50 lbs.
  • Ability to operate wheeled carts and dollies loaded with product
  • Ability to bend, twist, and perform hand and arm motions
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