CORPORATE SALES COORDINATOR JOB DESCRIPTION

Lamwork Inc. provides sales, client engagement, and operational support services for commercial partners across multiple industries. Our teams work closely with internal departments, customers, vendors, and business stakeholders to manage day-to-day sales coordination activities, maintain accurate commercial processes, and support consistent client service delivery in a fast-moving business environment.

The Corporate Sales Coordinator supports daily commercial operations by managing sales administration, customer communication, proposal preparation, and cross-functional coordination activities. This role helps maintain accurate sales documentation, supports partner and customer onboarding, tracks operational progress, and assists internal teams with timely execution of sales-related processes. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high level of customer responsiveness.

• Reports to the Sales Operations Manager or Corporate Sales Manager.
• Works closely with sales representatives, marketing teams, finance, customer service, and external vendors.
• Supports communication between customers, internal departments, and commercial stakeholders.
• Assists with sales projects, promotional initiatives, onboarding activities, and reporting workflows.

• Process customer orders, quotations, contracts, and sales documentation with accuracy and within established timelines.
• Maintain sales records, customer information, pricing details, and operational data across internal systems and reporting tools.
• Respond to customer inquiries regarding order status, scheduling updates, product availability, billing questions, or service concerns.
• Coordinate communication between sales, marketing, finance, operations, and customer service teams to support smooth execution of commercial activities.
• Assist with preparation of proposals, presentations, promotional materials, and sales-related reporting.
• Track project timelines, follow up on outstanding customer documentation, and escalate operational issues when needed.
• Support onboarding activities for new customers, partners, or vendors, including documentation review and system updates.
• Assist with event coordination, hospitality support, training logistics, or promotional initiatives tied to sales and customer engagement activities.

• Associate or bachelor’s degree in Business Administration, Marketing, Sales, Hospitality, Communications, or a related field preferred.
• 1–3 years of experience in sales coordination, customer service, sales support, administrative operations, or commercial support functions.
• Experience working with sales documentation, order processing, reporting, or customer account coordination.
• Strong working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Familiarity with CRM platforms, sales tracking systems, or customer databases preferred.
• Ability to manage multiple deadlines while maintaining accuracy and responsiveness.

• Organizational and time management skills
• Written and verbal communication
• Customer and stakeholder responsiveness
• Problem-solving and follow-through
• Cross-functional collaboration
• Attention to detail and documentation accuracy

• Microsoft Office 365
• CRM platforms such as Salesforce or HubSpot
• Shared reporting and document management systems
• Email and calendar management tools
• Sales tracking and order management systems

• Primarily operates in a professional office or hybrid work environment.
• Supports multiple concurrent projects, customer requests, and administrative deadlines.
• Requires regular communication with internal departments, customers, and external partners.
• Occasional evening, event, or travel support may be required depending on business or client activity.

• Sales documentation, orders, and customer records are processed accurately and on schedule.
• Internal teams and customers receive timely communication and issue resolution.
• Reporting, onboarding, and administrative workflows are completed with minimal follow-up or escalation.
• Within the first 90 days, demonstrates the ability to independently manage recurring coordination tasks and maintain organized sales support processes.

$52,000 – $68,000 USD annually

Actual compensation may vary based on experience, qualifications, geographic location, and internal equity considerations.

Benefits may include:

• Medical, dental, and vision coverage
• Paid time off and company holidays
• 401(k) retirement savings plan with company match
• Professional development and training support
• Employee assistance and wellness programs
• Hybrid or flexible scheduling options where applicable

Hybrid or on-site depending on department and operational requirements. Standard business hours apply, with occasional support for customer events, training sessions, or sales initiatives outside normal schedules.

Lamwork Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Corporate Sales Coordinator Core Functions

• Serve as liaison between corporate partners, property staff and the Athletic Department
• Manage and track all marketing inventory for the property
• Create and deliver marketing contracts and agreements
• Assist property staff with all fulfillment needs for signage, radio, print, digital and events
• Assist the General Manager with expense reporting, invoicing, and other budgetary needs
• Assist with corporate hospitality, tickets, in-game promotions and other activities
• Manage game program sales for select sporting events
• Manage all game day Property Assistants for select sports programs
• Work with game day Property Assistants to provide POP (Proof of Performances) for in-venue sponsorship elements
• Prospecting for potential corporate partners
• Must be able to work 20-30 hours per week including home games and select sporting events

Corporate Sales Coordinator Professional Qualifications

• Excellent communication and organizational skills
• High level of initiative, specifically in the areas of sales generation and process improvement
• Strong focus on quality of work and attention to detail
• Able to lead and motivate others
• Results-driven; willing to do whatever it takes to accomplish the goal
• Able to develop and maintain strong relationships across many demographics
• Strong aptitude for learning; highly curious
• Desire to build a long-term career in sports marketing
• Proficiency in Microsoft Office (Word, PowerPoint and Excel)

Corporate Sales Coordinator Primary Duties

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

Corporate Sales Coordinator Qualifications & Experience

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus
• Good computer skills (MS Office)
• Proficiency in English and Sinhala
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• A team player with high level of dedication

Corporate Sales Coordinator Operational Focus

• Inputting quotes and orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Handling orders by phone, email, or mail and checking the orders have correct prices, discounts, and product numbers.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Put together quotes accurately and timely.
• Communicating with vendors to obtain accurate special-order pricing and lead-times.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Following up with customers on the status of sales order, lead times, and availability.
• Compile project proposals for presenting to customers.

Corporate Sales Coordinator Skills & Qualifications

• Excellent organizational skills and attention to detail
• Must have excellent verbal and written communication skills
• Strong working knowledge of Microsoft 365 product suite
• Must be able to take initiative and follow directions
• Proficient computer skills with the ability to adapt and learn new software
• Advanced sales and customer service skills
• Knowledge of building materials and construction processes

Corporate Sales Coordinator Areas of Ownership

• To assist our BD, Sales and Client Servicing (together “Commercial Teams”) teams with onboarding clients
• To assist with preparation of quotations and proposals in English and Simplified Chinese
• To provide support Commercial Teams with collecting customer due diligence documents and be familiar with regulatory requirements
• To liaise with customers to follow up on outstanding customer due diligence documents
• To input customer information into our business systems including Salesforce
• To perform risk screening and Internet searches on prospective customers
• To provide general support to Commercial Teams when winning new client mandates
• To assist Commercial Teams with reporting from time to time
• To liaise with senior management and organize business acceptance meetings
• To present low risk cases to the business acceptance committee
• To store away information after business acceptance in the appropriate manner
• To assist with billing new customers
• To ensure his/her own time spent on all tasks is properly recorded
• To liaise with external vendors in order to incorporate new client entities
• To follow up with vendors where necessary
• To ensure compliance is met with company standards, policies and procedures

Corporate Sales Coordinator Experience & Qualifications

• Fluent English, Mandarin and Cantonese is a must
• Outgoing personality and enjoy communications with team members across different departments
• Good coordination skills
• Excellent computer skills in MS Office and Chinese word processing is a must
• Customer service focus
• Experience in Sales Support
• Ability to work independently and demonstrate high initiative, high organisation power and efficiency
• A motivated professional individual with a strong desire to deliver quality technical service
• Good interpersonal and team working abilities and a pro-active attitude, even under pressure
• Excellent in communication, presentation and writing skill
• Exceptionally strong organisational skills with a structured, methodical and pragmatic approach
• Professional and positive
• Diligent with attention to detail
• Ability to cope under pressure
• Collaborates well
• Dynamic and vigorous
• Self-motivated and self-sufficient
• Effective communicator at all levels
• Team player and able to work on own initiative
• Assertive, adaptable and creative
• Desire to learn
• Commercially minded
• A can-do attitude and willingness to go the extra mile when required

Corporate Sales Coordinator Strategic Initiatives

• Develop pro and corporate strategy and plan
• Drive 5-year strategic plan
• Evaluate performance and competitor activity to input into situation analysis to build plan
• Recommend future vision and strategic options to significantly grow revenues, profitability and communities
• Manage and monitor budget of forecasts
• Prospect and lead generation to ensure ongoing pipeline of sales business
• Define prospecting areas across Europe
• Establish opportunity, relationship building and commercial negotiations
• Liaise with sales team to establish correct segmentation for commercial leverage
• Coordinate leverage crossover opportunities
• Execute planned activity including sales targets and promotional calendar
• On-board new sales partners; accounts set up, sign up planning and technical integration
• Evaluate and implement to optimize promotional opportunities aligning to seasonal marketing priorities
• Create relevant content and brief for promotions and general communications (newsletters)
• Manage supply, sales forecast and marketing of SecondLife products
• Manage Pro inbox and applications
• Process ad hoc orders
• Liaise with Web Customer Service on pro marketing activity/order processing, etc.

Corporate Sales Coordinator Knowledge and Experience

• Experience of working in a similar sales position
• A proven track record of growing sales, acquiring new business and achieving KPIs
• Ability to establish, maintain and leverage relationships (commercial and sales)
• Commercial understanding
• Exceptional communication and administration skills
• Technical capabilities covering basic ecommerce systems
• Prospecting and research skills
• Negotiation skills
• Good organisational and time management skills
• Self-motivation and proactiveness
• Excellent verbal and written communication
• Efficient in Microsoft Software – Word, Excel, PowerPoint, Outlook
• Excellent interpersonal skills
• Passion for outdoor, travel and lifestyle cultures
• Excitement about joining a midsize yet growing company with fast-growing brands!
• Experience within an ecommerce background
• Forecasting experience

Corporate Sales Coordinator Day-to-Day Activities

• Establish new sales opportunities using various sales prospecting channels.
• Assists clients in professional event planning, packaging, and menu selection.
• Prepare sales quotations, proposals, and catering schedule prior to deadline.
• Maintain all proper documentation in catering and conference files.
• Attend and handle all customer enquiries and feedbacks.

Corporate Sales Coordinator Minimum Qualifications

• Diploma holder in Hotel and F&B Management or equivalent.
• At least 1 year of sales experience in F&B / Catering / Hospitality experience.
• Passionate about customer service and sales activities.
• Outgoing personality, highly motivated and independent individual.
• Class 3 driving license will be an advantage.

Corporate Sales Coordinator Execution Responsibilities

• Work with Sales Leaders and Corporate Sales Coach to identify needs and support creation of training content or design to improve results.
• Assist in creation and administration of Sales Learning Paths for Corporate Sales programs in our Sales Enablement Platform.
• Project manage the rollout of discrete enablement programs, such as role plays, coaching sessions, sales kick off, etc.
• Create and distribute supporting tools, resources, facilitation guides and workshop elements for successful delivery.
• Coordinate with broader sales enablement team to align on Corporate Initiatives and programs, to share best practices and deliver cohesive enablement execution.
• Support project management for deployment of tools, processes, and training for the Sales Enablement team
• Centrally coordinate communications & planning for Sales Enablement programs.
• Manage the Corporate Sales specific sales onboarding (FPI, FQT) and ongoing enablement programs (Role Plays) and calendar, ensuring that reps and managers are informed of the process and schedule.
• Ensure trainers are scheduled and on time, as required for the program, finding backfills as needed.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and key stakeholders alike to figure out how to build the right content, processes, and training
• Manage multiple simultaneous communication streams to various cohorts / enablement programs while maintaining brand consistency for enablement initiatives.
• Build a culture of learning & growth through establishing accountability models.
• Drive consumption | utilization of training, implement metrics to measure training programs and impact, and continuously evaluate knowledge transfer and learning needs.
• Own the end-to-end enablement reporting process for Corporate Sales, including enrollment, attendance, completion, grading (rubrics) and post-event survey process.
• Integrate Corporate Sales programs results and activity data into existing Dashboards for manager line of sight visibility into team engagement.
• Ad-hoc enablement projects to improve the enablement program.

Corporate Sales Coordinator Required Experience

• Degree: Bachelor’s degree or related work experience.
• Experience: 1-2 years of relevant work experience in a sales enablement or project management role.
• Communication Skills: Exceptional and engaging interpersonal communication style that transverses the virtual world. Works well with colleagues in multiple global locations.
• Project Management: Very organized and able to handle competing priorities to achieve quality results on time. Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions.
• Problem Solving: Excellent analytical and problem-solving skills. Able to take multiple ideas, organize them and offer suggestions to improve operations.
• Team: Ability to work effectively and collaboratively in a team environment
• Travel: Willing and able to travel internationally, when necessary and safe, (25%+) to facilitate various training programs.