CONTROLS OFFICER RESUME EXAMPLE

Published: August 20, 2024 - The Controls Officer leads the execution of scheduled control assurance testing and first-line assurance activities, and ensures the effectiveness of key controls within operational areas. This role involves coordinating and supporting the Operational Risk team by guiding complex issues, managing risk assessments, and ensuring high-quality written output aligns with internal standards. The officer also builds strong relationships with colleagues across various lines, drives the completion of Risk and Control Self-Assessment (RCSA) reviews, and facilitates the timely resolution of operational risk incidents.

Tips for Controls Officer Skills and Responsibilities on a Resume

1. Controls Officer, Delta Solutions Inc., Arlington, TX

Job Summary: 

  • Providing a high level of record-keeping management
  • Monitor response timeframes and control project records according to project needs
  • Capture information in InEight and Principals Document Management System
  • Provide high-level administrative support to project managers
  • Take minutes on meetings and organize meetings
  • Ensure tasks are completed within the deadlines, documentation is accurately complied with, tracked and recorded
  • Take responsibility for process design submissions
  • Develop and maintain the design register
  • Develop and update the document control management plan
  • Take responsibility for monitoring correspondence
  • Coordinate resolution of document issues


Skills on Resume: 

  • Record-Keeping Management (Hard Skills)
  • Response Time Monitoring (Hard Skills)
  • InEight Proficiency (Hard Skills)
  • Administrative Support (Soft Skills)
  • Meeting Organization (Soft Skills)
  • Documentation Accuracy (Hard Skills)
  • Process Design Submission (Hard Skills)
  • Document Control Management (Hard Skills)

2. Controls Officer, NextGen Security Systems, Raleigh, NC

Job Summary: 

  • Undertake the removal of waste as directed from the premises.
  • Understand and ensure the smooth processing and disposal of the various wastes created in the laboratory environment.
  • Work closely with the waste supervisor to prepare, plan and implement safe waste disposal strategies.
  • Understand responsibilities and comply with current legislation in the transportation, handling and disposal of waste.
  • Assist waste supervisor with the implementation and evaluation of risk assessment actions pertinent to waste management.
  • Assist waste supervisor with internal and external waste management audits and the resolution of any deficits.
  • Assist waste supervisor with the monitoring of quality and performance of waste services, including contract management with external providers.
  • Assist waste supervisor with ongoing evaluation of waste needs when the laboratory throughput changes through necessity.
  • Assist waste supervisor in embracing innovations in waste management that will reduce the company’s carbon footprint.
  • Comply with Health & Safety regulations within the facility.


Skills on Resume: 

  • Waste Removal (Hard Skills)
  • Waste Processing and Disposal (Hard Skills)
  • Safe Disposal Strategy Implementation (Soft Skills)
  • Legislation Compliance (Hard Skills)
  • Risk Assessment Assistance (Soft Skills)
  • Waste Management Audits (Soft Skills)
  • Quality and Performance Monitoring (Soft Skills)
  • Health & Safety Compliance (Hard Skills)

3. Quality Controls Officer, PrimeTech Consulting, Albany, NY

Job Summary: 

  • Sample materials following the correct procedures and submit the samples for analysis.
  • Review any results and reports to ensure their compliance status and if compliant, release stock following the correct procedures.
  • Sample and check packaging
  • Provide production staff with all required manufacturing documentation.
  • Ensure that during production, all relevant documentation is accurately completed by those responsible for the operation.
  • Perform systematic checks during production activities in the factory, to ensure compliance to manufacturing processes, specifications, standard operating procedures and GMP.
  • Ensure all checks are documented
  • Submit samples of products to the laboratory for analysis to ensure that they comply with acceptance criteria and apply appropriate status labels to containers
  • Inform the Manager when any products fail to meet the acceptance criteria and provide assistance
  • Complete daily transfer sheets for products
  • Input batch details on the artwork and print the associated labels for Production.


Skills on Resume: 

  • Sample Collection (Hard Skills)
  • Compliance Review (Hard Skills)
  • Packaging Inspection (Hard Skills)
  • Documentation Provision (Soft Skills)
  • Production Documentation Accuracy (Soft Skills)
  • Systematic Production Checks (Hard Skills)
  • Product Sample Submission (Hard Skills)
  • Batch Detail Input (Hard Skills)

4. Senior Controls Officer, SecureTrust Solutions, Boulder, CO

Job Summary: 

  • Monitors, measures, evaluates, and reports on the impact of decisions and controls on the relevant business group and enterprise function.
  • Develops and implements risk monitoring and risk reporting processes and controls.
  • Monitors and reports on its risk concentration, current and emerging risk, and risk appetite.
  • Aggregates, evaluates, reports results and escalates.
  • Designs and executes control effectiveness assurance programs for Front Line-owned controls.
  • Leads implementation of complex initiatives with high risk, generally spanning multiple business lines.
  • Partners internally with the business, other business units, Audit, Legal, regulators, and industry partners regarding risk management of business-specific risk programs.
  • Leads project/ virtual teams and mentors but does not manage other team members.
  • Provides expert-level risk management acumen to support the business in designing and implementing risk mitigation strategies, business processes and controls that mitigate risks and address regulatory requirements.
  • Counsels and escalates as front-line liaison to Independent Risk Management senior management on the interpretation of policy, guidelines, and governance programs and/or implementation of program elements with high risk or significant impact and complexity.
  • Provides consulting and guidance to business groups on the development and implementation of innovative, complex and highly integrated business-specific risk management programs to identify, assess and mitigate risk. 


Skills on Resume: 

  • Risk Impact Evaluation (Hard Skills)
  • Risk Monitoring and Reporting (Hard Skills)
  • Risk Concentration Analysis (Hard Skills)
  • Control Effectiveness Assurance (Hard Skills)
  • Complex Initiative Implementation (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Risk Mitigation Strategy Development (Hard Skills)
  • Consulting and Guidance on Risk Programs (Soft Skills)

5. Controls Officer, Quantum Dynamics Group, Hartford, CT

Job Summary: 

  • Observe and monitor persons on premises using CCTV camera systems, respond to persons behaving suspiciously or unlawfully and report security breaches.
  • Allocates resources and tasks by responding, on time, to telephone/radio requests, monitoring progression/completion of tasks, and recording and logging of all relevant information.
  • Acknowledges, responds and records all alarms within the appropriate time frame.
  • Maintains Security Access System.
  • Monitors and coordinates communications during emergencies.
  • Maintains and monitors radios and other equipment.
  • Provides assistance and information to security operations.
  • Assists in the training of new Officers, Control Room.
  • Performs additional tasks including the functions of security, staff entry and Officer, and Loading Dock.
  • Performs administrative tasks including reports and compilation of statistics.
  • Adheres to and exhibits pro-active leadership following the Company’s Health and Safety policy by assuming responsibility and accountability for the health and safety of employees and for the working environment.


Skills on Resume: 

  • CCTV Monitoring (Hard Skills)
  • Security Breach Reporting (Soft Skills)
  • Resource Allocation (Soft Skills)
  • Alarm Response (Hard Skills)
  • Security Access System Maintenance (Hard Skills)
  • Emergency Communication Coordination (Soft Skills)
  • New Officer Training Assistance (Soft Skills)
  • Administrative Reporting (Hard Skills)

6. Controls Officer, Optima Control Systems, Columbus, OH

Job Summary: 

  • Perform pallet checking for palletized finished product orders.
  • Assist with rejections and generating the batch record packs for the release of licensed products.
  • Ensure retains of raw materials, bulk and finished products are appropriately logged and retained.
  • Assist with process and cleaning validation and stability study requirements.
  • Help in the review and assessment of all returned products, ensuring all records are accurate
  • Attend staff meetings and training 
  • Adheres to and exhibits pro-active leadership following all established policies and procedures within the department and the Company.
  • Adheres to the Company’s health and safety requirements.
  • Actively participates in health and safety activities to ensure that workplace hazards are minimized and the health and safety of all employees are valued.
  • Adheres to and exhibits pro-active leadership by the Company’s Equal Opportunity and Diversity policies by assuming responsibility for ensuring the workplace is free of unacceptable workplace behavior, and a workplace culture of equity and diversity is fostered.


Skills on Resume: 

  • Pallet Checking (Hard Skills)
  • Batch Record Generation (Hard Skills)
  • Retain Logging (Hard Skills)
  • Process Validation Assistance (Hard Skills)
  • Returned Product Assessment (Hard Skills)
  • Health and Safety Compliance (Soft Skills)
  • Policy Adherence (Soft Skills)
  • Equal Opportunity and Diversity Leadership (Soft Skills)

7. Project Controls Officer, BlueWave Technologies, Richmond, VA

Job Summary: 

  • Maintain the project plan and track project progress (plan vs. actuals)
  • Manage project time reporting, timesheets and time verification including assisting all program members with timesheet management
  • Provide quality assurance and checks to ensure all project metrics are correct
  • Coordinate project dependencies
  • Introducing workload analysis practices
  • Investigate financial and other discrepancies reported by Project Managers
  • Maintain relationships and be a team’s point of contact with Finance, program PMO and other CGI counterparts
  • Prepare weekly labor and expense forecasts jointly with project managers
  • Oversee global risk management by setting and ensuring the cohesion and efficiency of ongoing control procedures throughout the entire branch.
  • Review new and amendments made to relevant policies, and procedures, from an internal control point of view.
  • Prepare and implement the annual internal control review plan.


Skills on Resume: 

  • Project Plan Maintenance (Hard Skills)
  • Time Reporting Management (Hard Skills)
  • Quality Assurance Checks (Hard Skills)
  • Project Dependency Coordination (Soft Skills)
  • Workload Analysis (Hard Skills)
  • Discrepancy Investigation (Hard Skills)
  • Stakeholder Relationship Management (Soft Skills)
  • Risk Management Oversight (Soft Skills)

8. Quality Controls Officer, Apex Secure Group, Tampa, FL

Job Summary: 

  • Responsible for monitoring, and programming critical control points (CCP).
  • Responsible for monitoring product food safety and quality throughout the process.
  • Responsible for the correct recording and filing of all relevant record logs and Documentation.
  • Responsible for the quality inspection of all the raw products to the finished product.
  • Ensures the correct recipe guidelines for products are met during processing.
  • Ensures employees are following all Food Safety and worker safety practices.
  • Ensures and educates employees on food safety standards.
  • Collect product samples for Product Development, lab retains and the laboratory when directed.
  • Perform inspections on Products, Equipment and Machinery.
  • Perform sensory tests (i.e. smell and taste) on a wide range of meat and non-meat food products.
  • Coordinate with Production staff to ensure Quality maintenance.


Skills on Resume: 

  • CCP Monitoring and Programming (Hard Skills)
  • Food Safety Monitoring (Hard Skills)
  • Record Log Management (Hard Skills)
  • Quality Inspection (Hard Skills)
  • Recipe Compliance (Hard Skills)
  • Food Safety Education (Soft Skills)
  • Product Sample Collection (Hard Skills)
  • Sensory Testing (Hard Skills)

9. Cost Controls Officer, Visionary Controls Inc., Madison, WI

Job Summary: 

  • Validate the Awarded project Budget against the scope of work and Contract Terms, and or similar previous projects.
  • Ensure the Awarded project Budget structure is suitable to allocate all project expenditures and restructure it if required.
  • Maintain, develop and implement systems to track and report on actual and forecast expenditures to manage the Company project costs exposure within the project office across the portfolio and programs and by project.
  • Validate all projects Expenditures requests, and purchase orders that are within, or above the allocated budget.
  • Monitor Resources allocation and Equipment costs against the projects progress.
  • Review Subcontractors, vendors, and suppliers’ invoices against the Agreements or Purchase orders, and service delivery progress, and provide the Project Manager feedback.
  • Assess Subcontractors’ Agreements to identify potential claims.
  • Support Project Managers by providing a comparison between suppliers/subcontractor cost impacts.
  • Monitor project payments, by reviewing the table of payables provided by the Finance Department, and with the support of the Supply Chain forward-looking on remaining payments of purchase orders, and in coordination with the Planning Engineer, the subcontractors forecast invoicing.
  • Monitor the project's cash flow and ensure reasonably positive cash flow during the project lifecycle.


Skills on Resume: 

  • Budget Validation (Hard Skills)
  • Expenditure Tracking (Hard Skills)
  • Purchase Order Validation (Hard Skills)
  • Resource and Equipment Cost Monitoring (Hard Skills)
  • Invoice Review (Hard Skills)
  • Subcontractor Agreement Assessment (Soft Skills)
  • Cost Impact Comparison (Soft Skills)
  • Cash Flow Monitoring (Hard Skills)

10. Risk Controls Officer, Precision Systems Ltd., Omaha, NE

Job Summary: 

  • Work closely with onshore market R&C leads to note the requirements of any change in risk management tools due to changes in regulatory requirements, and internal policy updates.
  • Help implement Operation Risk Management Framework and related procedures across ASP Markets.
  • Help in planning and implementing the methodologies to conduct reviews for thematic reviews or read across projects.
  • Act as the liaising point with Onshore Senior Stakeholders (including Risk Stewards) to undertake trigger event reviews (internal and external incidents) and help in completing root causes.
  • Collate review findings and help prepare a report of findings for each of the thematic reviews, read across or any other control assurance activity.
  • Coordinate, prioritize and manage ad-hoc projects assigned through sufficient communication with various stakeholders.
  • Monitor action taken on Central Banks inspectors’ recommendations to ensure effective implementation.
  • Monitor adherence of business and support management to Central Bank/ Legal Authority regulations and statutory requirements.
  • Oversee the standard of accounting and financial information, in particular the conditions under which such information is registered, retained and disclosed.
  • Support the Risk Officers with day-to-day activities and acting as an escalation/reference point for guidance on complex issues.
  • Practical working knowledge gained within an operational risk management or Senior Officer role preferably within the Financial Services sector.


Skills on Resume: 

  • Risk Management Tool Adaptation (Hard Skills)
  • Operational Risk Management Implementation (Hard Skills)
  • Thematic Review Planning (Hard Skills)
  • Stakeholder Liaison (Soft Skills)
  • Review Findings Reporting (Hard Skills)
  • Ad-Hoc Project Management (Soft Skills)
  • Regulatory Adherence Monitoring (Hard Skills)
  • Escalation and Guidance (Soft Skills)

11. Visit Controls Officer, Trinity Compliance Services, Mobile, AL

Job Summary: 

  • Manage visit control program serving as the principal security interface for all visitors
  • Process visit request for access to the White Sands Complex, Blossom Point Remote Station, and Guam Remote Station
  • Coordinate visit with the White Sands Complex NASA Site Director for approval
  • Enter visits in the visitor management system (PassagePoint)
  • Manage access control program
  • Provide program security support for Special Projects and Missions (SP&M) activities and NASA customers
  • Print next-day visitor list for WSTF Security Force
  • Facilitate last-minute or emergency requests
  • Issue Special Equipment Passes (laptops, cameras, etc.)
  • Assist the Security Department with security programs and other security activities to ensure compliance with government and company security policies and procedures.


Skills on Resume: 

  • Visit Control Management (Hard Skills)
  • Visitor Request Processing (Hard Skills)
  • Access Control Coordination (Hard Skills)
  • Visitor Management System Entry (Hard Skills)
  • Program Security Support (Soft Skills)
  • Emergency Request Facilitation (Soft Skills)
  • Special Equipment Pass Issuance (Hard Skills)
  • Security Compliance Assistance (Soft Skills)

12. Controls Officer, NovaGuard Solutions, Springfield, MO

Job Summary: 

  • Supporting the special access and system access requests in a fast-paced environment.
  • Provide workforce guidance on proper handling and usage of compartmented data.
  • Facilitate access and indoctrination to special/controlled access programs, including submitting access requests and requirements
  • Review, edit, and adjudicate access requests for Need-To-Know and mission applicability
  • Ensureauthorizedpersonnel have and maintain access to controlled access dissemination and reporting databases, manage and track accesses held by authorized personnel
  • Administer and track pre-requisite and annual training requirements for special/controlled access programs
  • Report and remediate incidents involving mishandling of Special Access Program (SAP) data following program requirements, internal policy, and IC Policy.
  • Ensure that customers' needs are met and that information is timely.
  • Support the Operational Risk Manager with the day-to-day management of the Ops Risk Team to manage the control testing program and to drive improvements across the risk framework and governance standards within Operations. 
  • Continually expand personal expertise about the development and implementation of information-sharing tools, technology, plans, and policies to facilitate the cooperation and effective coordination of the customer space, the IC, and other U.S. Government agencies.


Skills on Resume: 

  • Access Request Support (Hard Skills)
  • Compartmented Data Guidance (Soft Skills)
  • Special Access Program Facilitation (Hard Skills)
  • Access Request Adjudication (Hard Skills)
  • Access Management and Tracking (Hard Skills)
  • Training Administration (Hard Skills)
  • Incident Reporting and Remediation (Hard Skills)
  • Operational Risk Management Support (Soft Skills)

13. Controls Officer, Titan Security Systems, Boise, ID

Job Summary: 

  • Develop and execute the day-to-day completion of the scheduled control assurance testing program, and conduct first-line assurance activity through the testing, production and improvement of key controls within Operational areas.
  • Lead the Ops Risk and Controls Coordinators team, coordinate and facilitate their output & performance and work closely with internal Senior Stakeholders to prioritize workload and target activity using a risk-based approach.
  • support the Operational Risk and Controls Manager with the running of the Operational Risk team in Operational Assurance, and act as an escalation point for the Risk Officers for guidance & coaching on complex issues or decisions requiring judgment, experience, and expertise. 
  • Lead the Operational Risk team in the absence of the Operational Risk & Controls Manager & represent the ORCM in operational meetings and forums with appropriate delegated authority.
  • Support the Operational Risk and Controls Manager in ensuring the written output of the team (eg governance reports, stakeholder MI, ad-hoc risk assessments, etc) meets the internal standards.
  • Support first-line colleagues with the identification, assessment and management of operational risk in line with the risk management framework.
  • Build effective working relationships with second & third-line colleagues and support first-line colleagues with the completion of audits, thematic reviews, etc.
  • Drive the completion of Risk and Control Self-Assessment (RCSA) reviews with process owners (Directors/Heads of Department/Process Owners)
  • Provide challenge and support to first-line process owners with the identification, management and closure of operational risk incidents.
  • Drive the development of the Coordinators through the provision of training and coaching and in line with Lowell principles.
  • Support the facilitation and completion of either Impacting Customer Events or Socially Impacting Events to ensure appropriate, effective and timely remedial work is undertaken by the first-line business areas.


Skills on Resume: 

  • Control Assurance Testing (Hard Skills)
  • Team Coordination and Facilitation (Soft Skills)
  • Operational Risk Escalation (Soft Skills)
  • Leadership in Absence of Manager (Soft Skills)
  • Governance Report Writing (Hard Skills)
  • Operational Risk Management (Hard Skills)
  • Risk and Control Self-Assessment (RCSA) (Hard Skills)
  • Training and Coaching (Soft Skills)