CONTROLS OFFICER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 20, 2024 - The Controls Officer possesses extensive experience in multinational financial institutions, with a strong understanding of the Risk Management Framework (RMF) across various risk types, including regulatory, financial crimes, and operational risks. This role requires adept at identifying risks, developing remediation plans, and managing policy and third-party risks, with expertise in areas such as BCP, SDLC, and information security. The officer also demonstrates strong analytical skills, effectively communicates complex concepts, and leads project execution while ensuring clear reporting and risk management.

Essential Hard and Soft Skills for a Standout Controls Officer Resume
  • Regulatory Compliance
  • Risk Management
  • Internal Auditing
  • Financial Analysis
  • Data Analysis
  • Compliance Reporting
  • Process Improvement
  • Fraud Detection
  • Policy Development
  • Control Testing
  • Attention to Detail
  • Problem Solving
  • Communication
  • Critical Thinking
  • Ethical Judgment
  • Leadership
  • Decision Making
  • Time Management
  • Adaptability
  • Collaboration

Summary of Controls Officer Knowledge and Qualifications on Resume

1. BA in Business Administration with 4 years of Experience

  • Audit or internal controls testing experience
  • Technical understanding of specific business operations, processes, products, and customer interactions where they manifest risk.
  • Demonstrated capacity to proactively and independently analyze and solve problems and address risks. 
  • Take accountability for the timely submission of deliverables and critical thinking.
  • Experience working with internal and external auditors and examiners
  • Knowledge and understanding of complex regulatory/compliance issues and potential solutions
  • Knowledge and understanding of compliance or operational risk
  • Strong analytical skills with high attention to detail and accuracy
  • Strong relationship development skills
  • Strong risk management and compliance skills

2. BA in Risk Management with 6 years of Experience

  • Human resources working experience
  • Experience articulating issues, risks, and proposed solutions to various levels of staff and management
  • Business consultation experience in defining key performance metrics, dashboards, or scorecards
  • Experience with skills documentation including creating process flows, risk mapping, and anchoring
  • Knowledge and understanding of human resources policies and processes
  • Understanding of human resources practices in the financial services industry 
  • Knowledge and understanding of risk management
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
  • Strong analytics and processing skills
  • Have Six Sigma, Black Belt, or Green Belt certification

3. BA in Finance with 8 years of Experience

  • Proven experience with conducting risk and process assessments
  • Experience coordinating multiple tasks within aggressive time frames
  • Advanced knowledge of issue management policy
  • Experience identifying key issues, involving affected parties, designing solutions, obtaining buy-in, and communicating effectively through resolution
  • Understanding of Wells Fargo Human Resources policies and procedures
  • Knowledge of Shared Risk Platform (SHRP) such as reporting and issue management
  • Experience determining the root cause of identified issues
  • Understanding of Regulatory Risk and Compliance policies and programs
  • Strong Microsoft PowerPoint experience, including visual storytelling
  • Demonstrated ability to deliver high-quality output from self and team
  • Solid leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end-to-end risk management solutions and controls aligned with business/customer processes

4. BA in Economics with 10 years of Experience

  • Relevant experience in IT/Information Security risk and control management
  • Strong understanding of Information Security domains and processes
  • Experience reviewing strategies and methodologies, evaluating the adequacy and effectiveness of Information security frameworks and standards, policies, procedures, processes, initiatives, products, and internal controls
  • Strong Information Security technical skills and knowledge to identify, research and understand security control gaps and program compliance issues
  • Demonstrate knowledge of Technology and Security risk and control frameworks – ISO 27001, COBIT, FFIEC, NIST 800-53, PCI-DSS, NIST CSF, ITIL, etc.
  • Ability to interact with all levels of team members in the organization
  • Ability to take on a high level of responsibility, initiative, and accountability
  • Excellent verbal, written, and interpersonal communication skills
  • One or more professional certifications such as CISSP, CISA, CISM, CRISC, CCSK, etc.
  • Ability to coordinate completion of multiple tasks and meet aggressive time frames

5. BA in Auditing with 12 years of Experience

  • Relevant experience in a multinational financial institution or similar.
  • Working knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, financial crimes, credit, operational, etc.) and quantifying risk (financial impact to organization, risk exposure levels).
  • Ability to identify risks and controls, create remediation plans, remediation success criteria, and control documentation.
  • Knowledge and experience in Policy Management, third-party risk, BCP, SDLC, Availability Management, Configuration Management, Access Control, Segregation of Duties, vulnerability management, and other domains in technology and information security to serve as an SME.
  • Understanding of audit lifecycle and methodology.
  • Ability to lead project execution by creating project plans, tracking action items and deliverables, and reporting to showcase progress, risks and issues.
  • Excellent communication skills (verbal, written and interpersonal)
  • The ability to concisely articulate complex concepts clearly. 
  • Strong analytical skills with high attention to detail and accuracy.
  • Ability to translate technical language into plain business language, and to translate business requirements into technology initiatives.
  • Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenges independently.
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