CONTRACT MANAGER JOB DESCRIPTION

We are currently seeking a Contract Manager to join our team, responsible for managing project execution activities such as contract and claim management, project controls, and financial reporting. This role is critical in commercial decision-making and ensuring project success by leveraging contractual and commercial expertise to collaborate with project teams, customers, and stakeholders. The Contract Manager plays a vital role in negotiating agreements with healthcare service providers, ensuring high quality and cost-effectiveness for our network. They also oversee contract implementation, amendments, and renegotiations to adapt to changes in scope or organizational requirements.

An Overview of Contract Manager Job Description Responsibilities and Qualifications

1. The Contract Manager position necessitates a thorough understanding of FAR, DFAR, and GSA Schedules to effectively handle a wide range of Government Management duties. These responsibilities cover the entire contract lifecycle, including contract/agreement capture, management, administration, and closure within procurement and federal assistance scenarios. Reporting directly to the Chief Operating Officer, the selected candidate will be instrumental in supervising these vital contract management functions.

Contract Manager Functions:

  • Work with the business development, operations and finance team on contracts-related issues for government contracts. 
  • Evaluate RFPs and Task orders for contractual issues
  • Serve as Center’s contracts lead for all contracting transactions from opportunity development, to award, to contract closeout
  • Acts as Center’s point of contact to all clients, including Government and commercial
  • Administer, negotiate, and closeout contracts and task orders per compliance requirements and policies and procedures
  • Review and advise on documents such as statement of work, contract terms and conditions, teaming agreements and non-disclosure agreements
  • Work with project team to administer subcontracts in support of projects
  • Review complex solicitations and prepare a specialized and/or non-routine response for proposals, bids, and contract modifications.
  • Analyze significant and/or unique contract requirements, special provisions, terms, and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and business unit procedure and communicates results to subordinates
  • Analyze new law, regulation, and contract trends for potential impact on business unit goals and objectives
  • Provide authoritative guidance to internal business teams on corporate goals and objectives relating to contract activity
  • Assist in identification, development, and implementation of new contract policy and processes
  • A general understanding of the business case and an appreciation of financial/analytical issues and profit and loss implications


Contract Manager Education and Experience:

  • Bachelors’ degree, Master’s preferred
  • Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment
  • Excellent computer skills, specifically in Microsoft Word, Excel, and PowerPoint
  • Ability to communicate well with leadership, peers, and staff at all levels to facilitate teamwork
  • Subject matter expert on US Federal contracting processes and procedures
  • Ability to draft moderate to complex, non-routine contractual instruments
  • Strong to excellent analytical and communication skills. 
  • Good presentation and leadership skills
  • Excellent internal and external negotiation skills.
  • Professional certification (CFCM/CSCM) preferred
  • Expert knowledge of FAR, DFAR, GSAM, policies, and federal contract industry
  • Analytical skills to evaluate audit reports, regulations, and other relevant material
  • Outstanding oral and written communication skills

2. The Contract Manager is responsible for ensuring adherence to purchasing rules and regulations throughout the procurement process, including assessing compliance with procedures, documents, and activities. Acting as a leader and advisor in purchasing matters, they possess the capability to autonomously oversee and manage procurement procedures.

Contract Manager Responsibilities:

  • Maintains current knowledge of compliance policies and procedures, contracting standards, and applicable federal, state, and local laws governing the administration of public agency contracts
  • Reviews federal and state procurement requirements to ensure compliance of highly complex projects
  • Coordinates and conducts risk assessments to determine requirements for service and monitoring of the contracts
  • Interprets specifications and product/service requirements
  • Assesses and reviews competitive bid/Request for Proposal (RFP)/Competitive Sealed Proposal (CSP)/Request for Qualifications (RFQ) procedures and documents
  • Coordinates, prepares, and executes agreements with Legal Advisor and Financial Advisor oversight
  • Assists Contract Managers with federal procurement procedural questions
  • Advises management of any available procurement opportunities identified while carrying out primary duties
  • Participates in staff, departmental and vendor meetings as required


Contract Manager Experience & Capabilities:

  • This position requires a bachelor’s degree in Business Administration/Management or related field, or the equivalent of no less than three (3) years’ experience in governmental purchasing.
  • Experience working with CDBG, the FEMA Programs, or similar programs is a plus.
  • Certified Public Procurement Officer (CPPO), Certified Professional Contracts Professional (CPCM), or other professional acquisition certification/designation
  • Three (3) years of management experience developing teams and working in a team environment setting
  • Highly Proficient in Microsoft 365 applications; Word, Excel, Outlook, and PowerPoint
  • Thorough knowledge of all rules and regulations governing each informal and formal purchasing process for federal, state, and local governments
  • Ability to work with all levels of personnel in other departments and vendor community
  • Excellent communication skills verbal and written; strong, active listening skills
  • Excellent interaction skills that include tactful communication, mediation, and diplomacy, facilitation and negotiation, leadership, influencing, and team-work abilities 
  • Ability to interact assertively and effectively with a wide variety of people and personalities
  • Strong interpersonal skills to interact and maintain good working relationships with all individuals of varying social and cultural backgrounds
  • Strong initiative skills to evaluate, assess, and improve purchasing procedures and processes
  • Ability to work independently and solve problems
  • Excellent planning and organization skills
  • Results driven and detail-oriented

3. The Contract Manager will draft, negotiate and manage contracts for the entire International Decision Systems (IDS) global organization. As Contract Manager, you work to mitigate risk and liability, and extend the interests of IDS in its relations with customers, third party vendors and strategic partners.

Roles of Contract Manager:

  • Partners with the VP of Legal to ensure compliance with corporate standards and objectives
  • Drafts and negotiates agreements relating to licensing of software with end-users including license, maintenance, escrow, services, and confidentiality agreements
  • Cooperates and under the guidance of the Finance department, mitigates revenue recognition concerns throughout entire contract life cycle
  • Drafts and negotiates agreements relating to third-party software vendors, strategic channel partners and miscellaneous third-party vendors and contractors
  • Researches, analyzes and provides assistance on a wide range of contract and business issues
  • Manages Corporate insurance contracts


Knowledge, Skills and Experience of Contract Manager:

  • Bachelor’s Degree from an accredited school
  • 5-10+ years of experience in a related software and technology industry sectors
  • Ability to negotiate long-term contracts with highly regulated customers
  • Ability to implement new contract management system
  • Demonstrated ability to be effective and exercise influence in an ambiguous, fast-paced organization
  • Ability to communicate with strong confidence to senior management both internal and external
  • Commitment to the high ethical and professional standards including discretion in maintaining confidentiality
  • Excellent written, verbal and interpersonal communications skills
  • Strong commitment to client service
  • Ability to work independently and collaboratively in a team environment
  • Experience with MS Office Suite (Outlook, Excel, Word, OneNote) and legal reference materials required

4. Under guidance, the Contract Manager maintains comprehensive oversight and management of research contracts assigned to the contracting team. This role is also responsible for mitigating risks on behalf of the research community, decreasing document turnaround time, and increasing contracting-related revenue, under the management of the Contract Manager.

Contract Manager Roles and Responsibilities:

  • Ensures appropriate and timely contract execution. 
  • Establishes ideal and maximum research contract turnaround times and volume targets. 
  • Measures baseline to actual and adjusts expectations as appropriate.
  • Executes growth strategies by setting performance goals and growth targets for the contracts group. 
  • Tracks, validates and reports on performance metrics.
  • Reviews, negotiates and approves large, complex and high dollar contracts ensuring adherence to institutional branding and policies and to sponsor requirements prior to execution.
  • Reviews and approves legal agreements drafted and negotiated by the contracting staff. 
  • May be delegated with the authority to sign documents.
  • Develops new agreement templates and forms in accordance with University Counsel guidelines.
  • Assists research departments with securing the institution’s mandated indirect cost rate (IDC). 
  • Negotiates directly with sponsors as needed to achieve this objective.
  • Develops new contractual relationships with affiliates and outside entities and negotiates and amends master contracts with sponsors on behalf of University Counsel.
  • Develops and implements policies and procedures. 
  • Conducts training sessions on the contract review and processing procedures.
  • Reviews and suggests improvements for software/hardware technology including databases, applications and systems to ensure modernization, integration and sustainability.
  • Designs and manages the content of the departmental Intranet site and external webpage, including regular updates and content reviews, to ensure the information is current and relevant.


Contract Manager Qualifications and Requirements:

  • Experience in industry sponsored and other sponsored contract interpretation and negotiations.
  • Experience in healthcare or other directly relevant work experience.
  • Experience negotiating clinical trial agreements.
  • Experience managing staff.
  • Demonstrated research integrity policy knowledge (Conflicts, IRB, DSMB, IBC, IACUC, etc).
  • Demonstrated proficiency working with the implementation of an electronic research administration system and a broad range of ITS skills.

5. We are currently looking for a Contract Manager to join the team to manage a range of project execution activities including contracts and claim management, project controls and financial reporting. The Contract Manager is a key member of the core project team and plays a pivotal role in commercial decision making to ensure the success of the project. The role requires contractual and commercial acumen and the ability to liaise with project team members, customers and corporate stakeholders to ensure the commercial success of the project. Our differences make us unique and stronger. Every day, you will work with colleagues from different cultures. You will be challenged to see things in a new way and you will experience why differences are a strength. We actively support diversity and inclusion. And we work for equality, ensuring we all have an equal opportunity to make the most of our talents.

Contract Manager Duties:

  • Support Project Manager(s) in various areas with executing the project and customer requirements
  • Involve the application of best practice methods for contract and commercial management
  • Manage all formal contract-related documents and ensure that contract notices are served within the stipulated timelines
  • Reviews, comment and manage commercial contract terms and conditions for projects and ensures they are applied in alignment with company’s policies and commercial targets
  • Provide support to Project Managers with managing and optimising targeted financial results
  • Provide the team with oversight and training to enable accurate and timely forecasts of project costing
  • Assist in the development of systems and processes to enable efficient commercial management of the project
  • Provide expert knowledge in the review and assessment of commercial contract terms and conditions for opportunities during the Sales process
  • Support and liaise with the procurement team in the end-to-end process of tenders


Contract Manager Skills and Abilities:

  • Bachelor's degree in Commerce, Law, Management or related discipline
  • Experience in commercial, contract management or project management desirable
  • Record of successfully managing commercial projects in the mining and minerals industry
  • Proven experience of leading contract negotiations with contractors and suppliers
  • Effective verbal and written communication skills
  • Proven negotiation and influencing skills – both external and internal
  • Capability to lead and direct multi-disciplinary and culturally diverse teams

6. We are seeking an experienced Contract Manager to join our Commercial Department in Spennymoor. This position entails managing current accounts with a focus on increasing profitability through upselling and growth initiatives. Responsibilities also include conducting mobilizations, organizing regular customer meetings (QBRs), and ensuring overall customer satisfaction. Successful candidates will be accountable for their assigned accounts and must quickly grasp a deep understanding of Sharpsmart's business, service models, and products to effectively manage and sell to clients.

Responsibilities of Contract Manager:

  • Develop and maintain relationships with key stakeholders for each customer/prospect
  • Adherence to company sales and/or contract management processes
  • Maintain accurate customer and opportunity records within CRM system (Salesforce)
  • Completion and submittal of customer quotations
  • Own and maintain FY sales strategy for specified territory and customer base
  • Achievement of specified sales targets as set by business
  • Provide regular market updates to business and deliver presentations to customers/prospects
  • Identify right-fit customers and attain key sales information to develop opportunities
  • Timely progression of opportunities within individual pipeline
  • Attendance at exhibitions/events as required
  • Qualification of leads and progression to opportunities
  • Protect and increase profit within existing accounts
  • Conduct customer audits as required by contract
  • Provide assistance in cases and escalation events where required
  • Effective liaison and co-ordination of Field Service resources
  • Hosting and attendance at customer Duty of Care meetings


Qualifications of Contract Manager:

  • Experience in a similar Contract Manager position in Healthcare/Clinical Waste sector
  • Experienced in developing sales strategy for own customer base achieving specified sales targets
  • Proven experience in managing customer accounts including up-selling and growth of profits
  • Ability to communicate clearly and effectively, both verbally and written and including presentation skills
  • Understanding of all Microsoft Packages - Intermediate use of Excel and PowerPoint and CRM system (Salesforce)
  • Full clean driving license and willingness to travel
  • Experience with training in use of software.

7. The Contract Manager oversees the negotiation of agreements with integrated healthcare delivery systems, hospitals, ancillary providers, physicians, and physician groups to establish a high-quality, cost-effective, and marketable provider network for the Prime Healthcare EPO Tier 1 network. They are responsible for ensuring the successful implementation of new and renewed contracts by collaborating with other functional areas. The role involves creating, negotiating, and integrating contract amendments for the Prime Healthcare EPO Tier 1 network, as well as renegotiating contracts to adapt to changes in scope or organizational requirements. Additionally, this position may lead various related initiatives and projects.

Contract Manager Roles and Responsibilities:

  • Ensures effective implementation of new and renewing contracts through communication and coordination with other functional areas
  • Note:Only for Contracted but not Employed Physician Groups.
  • Obtains the corresponding credentials and maintains the contract files in an orderly manner.
  • Follow up with physicians and/or vendors on the status of a contract and/or missing information.
  • Efficiently and effectively obtains and audits files of the Hospitals’ privileged providers and keeps the UR department abreast of changes including addition and termination of providers monthly.
  • Ensures the efficient management of the Prime Healthcare Benefit Department’s provider contracts; including maintaining the master contract file.
  • Adheres to Prime Healthcare contracting policies, procedures and financial guidelines
  • Initiates Letter of Agreement (LOA) process as requested by Prime UR.
  • Processes provider contracts received in a timely manner (one business week turn around).
  • Provides directory updates monthly to Prime UR and Claims Departments plus TPA and On-line Enrollment Vendor
  • Maintains the current Directory intranet load for all Prime facilities. Manages and controls the contractual relationship with contracted but not employed providers
  • Gathers relevant data regarding financial and operational performance as well as other competitive information.
  • Collates and distributes new provider Welcome Packs, new hospital Provider Packets.
  • Performs necessary analysis of cost and utilization data in addition to the analysis of the financial and operational impact of contractual proposals
  • Ensures corporate goals and objectives for approved initiatives and projects are completed within established timeframes and financial parameters


Contract Manager Qualifications and Requirements:

  • Bachelor’s degree in Health Care Administration or related field or equivalent work experience required and five (5) years’ experience in Self-Funded Plans, OR
  • Master’s degree in Health Care Administration or Management and four (4) years’ experience in Contracting model setting, OR
  • Excellent written and verbal communication skills
  • A proven collaborative leader
  • Excellent sales and negotiation skills
  • Excellent background in target driven telephones and face to face environment
  • Good knowledge of Excel
  • Knowledge of Salesforce and Tableau a bonus

8. The role of Corporate Paralegal/Contract Manager is essential in supporting various business units within the organization. Under the supervision of the Legal Director, your responsibilities will focus on consistently aiding in contract management processes and identifying opportunities for process improvement. We are seeking a proactive candidate who thrives in a dynamic work environment, enjoys varied tasks, and demonstrates expertise in navigating complex situations.

Contract Manager Accountabilities:

  • Support a variety of business teams in contract requirements, including the preparation, revision, and negotiation of contracts that will include NDAs, services agreements, statements of work, purchase agreements, amendments, and legal notifications, with attorney input as needed.
  • Maintain contract template versions and assist in deploying changes to templates across the enterprise platforms;
  • Work closely with management to ensure contracts materially comply with company guidelines;
  • Assist with design, implementation and ongoing management of company’s contracts management system;
  • Design and manage processes, as required, to positively impact the Legal team’s efficiency and effectiveness, including contract management, training and legal support for company business units;
  • Prepare, and file domestic trademark and patent applications, including drafting applicable documents, Statements of Use, and non-substantive responses to office requests;
  • Document execution and tracking of all legal filings, such as corporate filings, patent and trademark.


Contract Manager Qualifications and Requirements:

  • Assist in due diligence and preparation of closing materials in connection with M&A activity, together with assistance with the integration of newly acquired entities
  • Experience in a paralegal, contract manager or equivalent position, ideally having some experience in managing a team of support and admin staff.
  • Demonstrated experience reviewing, drafting and negotiating the legal terms of a broad range of standard commercial contracts;
  • Strong verbal and written communication skills, organization, cross-group collaboration, and project management skills.
  • Confidence and ability to quickly identify, analyze and develop practical solutions to difficult problems and challenges.
  • Demonstrated ability to work independently and in team situations on a variety of tasks with minimal supervision.
  • Common sense, great judgment, and a good sense of humor
  • Flexibility and curiosity to learn as the industry and the business evolve.
  • Specific experience in technology a plus, but not required.

9. The role of the Contract Manager is pivotal in guaranteeing the effective procurement and execution of contracts, in accordance with company guidelines, legal obligations, and client specifications. Moreover, the Contract Manager works closely with legal and finance departments to minimize risks and enhance contract outcomes across the project's lifespan.

Contract Manager Details:

  • Advise Program Managers of their rights and obligations under the contract terms
  • Review contract terms and conditions for completeness and consistency with corporate standards
  • Work with Program Managers to provide guidance concerning contractual terms and conditions
  • Comply with Federal Acquisition Regulations (FAR) and FAR supplements and other Government contracting issues
  • Issue contractual correspondence including evaluating and responding to CPARS
  • Attend meetings and briefings with Government customers
  • Prepare proposals, both directly to the Government and to other prime contractors, including review and analysis of solicitations, terms and conditions determinations


Contract Manager Requirements:

  • Have the ability to address complex procurement-related matters and recommend solutions to acquisition challenges
  • Exercise sound judgment in a politically sensitive environment
  • Demonstrated experience in influencing and leading stakeholders and business partners.
  • Demonstrated experience in adapting and executing in an ambiguous and fast-paced environment.
  • Problem-solving and communication experience.
  • General management consulting skills and ability to interact with clients
  • Maintain US government security clearance
  • Travel to customer work sites.
Relevant Information
Contract Administrator Job Description