Published: August 14, 2024 - The Content Coordinator oversees the content workflow using management tools to ensure timely publication of internal and external content, aligning with project deadlines and brand standards for Rogers, Fido, and Chatr. This position implements strategic communications in response to market shifts and pricing changes, conducts regular content audits, and collaborates with Content Operations and Specialists. This role manages program implementation, maintains contact with various channels to enhance business knowledge, and contributes to best practices while promoting global sexual wellness through consistent messaging and creative content.
Tips for Content Coordinator Skills and Responsibilities on a Resume
1. Content Coordinator, Google, Mountain View, CA
Job Summary:
- Building and publishing content using Magento and Adobe Experience Manager.
- Facilitating content planning and content modeling to drive customer engagement and continued usage of the eCom site.
- Developing and explaining best practices to other content producers and marketing colleagues to gain buy-in and implementation
- Work with Digital and Marketing teams to evaluate options to support third-party tools and expand format diversity and experimentation of platform content to enhance the platform
- Supporting day-to-day implementation of content needs, such as writing, publishing, and editing media
- Build and implement web-based content experiences including web pages, hero banners, blogs, and more, in collaboration with design and product teams
- Own all aspects of web content collection and implementation for the eCom sites in multiple international locales and languages
- Work closely with designers and writers to build timelines for content deliverables
- Partner with developers and product managers on the structuring of CMS from a content editor’s perspective
- Coordinate with product and web teams on go-live times for new experiences
- Communicate publish status with all relevant stakeholders
- Submit, track, and publish translations for copy in non-English speaking locales
Skills on Resume:
- Content Management Systems Expertise (Hard Skills)
- Content Strategy Development (Soft Skills)
- Best Practices Leadership (Soft Skills)
- Collaborative Project Management (Soft Skills)
- Operational Content Management (Hard Skills)
- Web Content Development (Hard Skills)
- International Content Coordination (Hard Skills)
- Cross-functional Team Coordination (Soft Skills)
2. Content Coordinator, Microsoft, Redmond, WA
Job Summary:
- Manage the content workflow in content management tools ensuring that internal and external content is published meeting all project timelines
- Execute urgent communications based on competitive responses to market and pricing changes, etc.
- Work with Content Operations and Content Specialists, Readiness to execute on regular content audits
- Advocate for content standards and ensure content is consistent with brand guidelines for Rogers, Fido and Chatr while also meeting the needs of internal frontline audiences
- Participate in the implementation and management of programs necessary for the achievement of department objectives
- Conduct regular channel (CARE, Tech Support, Retail etc.) visits to maintain business expertise and gather insights of various channel priorities to lend to best practices initiatives.
- Building the global sexual wellness brand together with us
- Constantly evolve brand & communication
- Supply the marketing & other teams on-time with top notch written & visual content and creatives
- Maintain brand & communication consistency
- Filling yearly campaign calendar with great hooks.
- Linking different seasons and sales events to sexual health & happiness
Skills on Resume:
- Content Management (Hard Skills)
- Communication Strategy (Hard Skills)
- Content Auditing (Hard Skills)
- Brand Advocacy (Soft Skills)
- Program Implementation (Hard Skills)
- Business Expertise (Soft Skills)
- Brand Building (Soft Skills)
- Creative Content Development (Hard Skills)
3. Content Coordinator, Amazon, Seattle, WA
Job Summary:
- Assist in the production of internal communications, press releases, articles for publication, client bulletins and blog posts, presentations and other externally facing content
- Execute the firm’s overall communications strategy by disseminating attorney-centric content through internal newsletters
- Review and edit attorney PowerPoints used in speaking engagements
- Repurpose content produced by attorneys, such as adapting presentations and articles into blog posts
- Review and update core website content, e.g., landing pages, subpages and attorney and paralegal bios
- Manage the firm’s bi-weekly internal newsletter and monthly corporate group newsletter, including the solicitation of stories, interviewing attorneys, and drafting of articles
- Facilitate and coordinate submissions, nominations and profile updates for legal industry directories, attorney/firm rankings and awards programs
- Document learnings from tests and keep evolving messaging overall consumer-facing touchpoints
- Acquiring new customers via email and social media by presenting the topic in a family-friendly and approachable way
- Assist other corporate support departments with policy administration and
- Ensure posted materials and content are consistent with corporate branding
Skills on Resume:
- Content Creation and Writing (Hard Skills)
- Internal Communications Management (Soft Skills)
- Editorial and Proofreading (Hard Skills)
- Website Content Management (Hard Skills)
- Content Repurposing (Hard Skills)
- Project Management (Soft Skills)
- Brand Consistency and Compliance (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
4. Content Coordinator, Facebook, Menlo Park, CA
Job Summary:
- Assist in drafting and maintaining project policies, procedures, forms, templates, and resources in the Operating Procedures Guide (OPG) and SharePoint intranet libraries.
- Facilitate policy development and implementation activities, including meeting planning and coordination, collection and distribution of reference materials, and topic
- Coordinate policy and form reviews, markups, and approval routing for drafts and Engage and assist subject matter experts in the policy development and review process.
- Publish current policies and project support resources and utilize version control to maintain archives and analyze previous changes
- Maintain SharePoint site pages and libraries.
- Coordinate content across multiple platforms (SharePoint and associated apps, MadCap Flare, LMS).
- Develop and issue communications to users for new and updated information and Coordinate communications across internal teams and outside departments.
- Inspect OPG and SharePoint sites for broken links, missing or incorrect content, spelling or grammatical errors and make corrections
- Assist in developing content strategy and identifying needed content and updates based on review and analysis of site analytics data.
- Deliver policy orientation sessions for new hires and coordinate ongoing policy training activities
- Assist in creating and maintaining content, styles, and targets in content management
- Assist in the development of training and presentation
Skills on Resume:
- Policy Development (Hard Skills)
- Content Management (Hard Skills)
- SharePoint Site Management (Hard Skills)
- Communication and Coordination (Soft Skills)
- Version Control and Archiving (Hard Skills)
- Content Inspection (Hard Skills)
- Training Development (Soft Skills)
- Content Strategy Development (Hard Skills)
5. Content Coordinator, Twitter, San Francisco, CA
Job Summary:
- Collate, write and edit content for Worley’s website and social channels, ensuring a consistent tone of voice
- Work with the digital team to conduct regular content audits across channels
- Support content and strategic marketers to collaborate with stakeholders across the business and create quality and consistent content
- Manage the social post calendar to make sure it’s up to date with both copy and assets
- Follow the external comms approval process on all content before it goes out
- Support the SEO process for content and digital teams
- Work with the creative team to make sure all social assets are ready for posting
- Support content and strategic marketing team on multiple campaigns at one time
- Collate monthly content round-up for the wider business
- Assist with monthly analytics reporting and insights
- Proactively bring forward ideas to support marketing and business goals
- Stay on top of the latest content and digital marketing trends and best practices.
Skills on Resume:
- Content Writing and Editing (Hard Skills)
- Content Management (Hard Skills)
- SEO Optimization (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Digital Marketing Analytics (Hard Skills)
- Social Media Management (Hard Skills)
- Project Management (Soft Skills)
- Trend Awareness and Innovation (Soft Skills)
6. Content Coordinator, LinkedIn, Sunnyvale, CA
Job Summary:
- Lead all content marketing initiatives to drive traffic, engagement and leads across multiple content formats
- Develop and oversee an effective and integrated content marketing strategy and editorial plan
- Identify white space, themes, and pillars and develop creative, clutter-breaking content
- Ongoing creation, optimization (measure, track and report), and governance of content
- Work with internal and external partners to get content produced and amplified
- Channel management of all content, including social media, email, newsletters, blogs and other
- Develop social media programs and own the social media content calendar to grow the brand organically, working both independently and with creative and content agencies
- Managing website updates, online promotions, and new product presentations
- Coordinating and collaborating with a team of designers, writers, web developers, and project managers to ensure the highest quality of content
- Supporting the content management team with image processing of product shots
- Importing and updating site copy, images, swatches, overlays, size charts, and page layouts
- Performing routine scans and reviews to ensure that all content is displaying correctly
Skills on Resume:
- Content Marketing Strategy Development (Hard Skills)
- Content Creation (Hard Skills)
- Content Governance (Hard Skills)
- Channel Management (Hard Skills)
- Social Media Strategy (Hard Skills)
- Website Management and Updates (Hard Skills)
- Project Management (Soft Skills)
7. Content Coordinator, Apple, Cupertino, CA
Job Summary:
- Assist current customers in delivering Revit production projects
- Handle ad hoc software creation requests, and use Revit
- Maintain and control current material consistent with client requirements.
- Implement and retain specifications & Revit models
- Authoring Manufacturer content to ensure that it meets UK BIM requirements
- Pre-sales support for AEC prospects including technical qualification and preparation.
- Creating project models for a variety of clients including Architectural, MEP & Structural and a variety of Subcontractor models
- Create, produce, write and proofread marketing materials, blog postings, website content, etc.
- Provide editorial support to team members.
- Track web analytics to ascertain content engagement levels.
- Content should be comfortable finding creative ways of building an online presence, as well as using analytics in the formulation of a content strategy
- Build a following on social media.
- Work closely with other relevant departments to develop a successful brand image and messages.
Skills on Resume:
- Revit Proficiency (Hard Skills)
- BIM Compliance (Hard Skills)
- Project Coordination (Soft Skills)
- Content Development (Soft Skills)
- Pre-sales Technical Support (Soft Skills)
- Data Analytics (Hard Skills)
- Social Media Strategy (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
8. Content Coordinator, Adobe, San Jose, CA
Job Summary:
- Create and maintain engaging content for social media platforms (Facebook, LinkedIn, Instagram) and job boards
- Create engaging, responsive, and captivating text, high-quality video, and image content for social media platforms, display advertising, and email campaigns
- Create/schedule daily posts/stories on social media platforms strategically targeting each platform's unique audience
- Create and maintain a favorable brand image through Online Reputation Management (ORM) on job boards and social media platforms
- Ensure all current and available job postings are complete with updated information, pay details, sign-on bonuses, etc.
- Capture and analyze important metrics across platforms to share in weekly and monthly reports
- Provide analytical social media campaign results
- Optimize performance through A/B testing, test all aspects of email marketing, job postings, and social media campaigns including metrics of time sent, job title performance, subject line, call to action placement
- Create digital video and audio/visual materials for the website, job boards, and social media
- Build and maintain marketing collateral, including but not limited to, presentations, flyers, and other collateral
- Manage, monitor, and update the FanThreeSixty website and social media channels
- Collaborate closely with product teams to understand strategy, features, and roadmap
- Assist client success, HR, and product teams with other creative projects
Skills on Resume:
- Content Creation (Hard Skills)
- Social Media Strategy (Soft Skills)
- Online Reputation Management (Soft Skills)
- Data Analysis (Hard Skills)
- A/B Testing (Hard Skills)
- Digital Media Production (Hard Skills)
- Marketing Collateral Management (Soft Skills)
- Cross-Department Collaboration (Soft Skills)
9. Content Coordinator, Netflix, Los Gatos, CA
Job Summary:
- Support marketing campaigns with the execution of written content in a variety of content types (email, event registrations, eBooks, and more).
- Write clear marketing copy to promote services.
- Ensure writing style and tone consistency throughout all content.
- Develop content for the Social Media Marketing program.
- Independently manage Content Calendar in alignment with the Marketing Plan/Strategy.
- Align content topic generation to Marketing Strategy by researching industry-related topics and identifying customers’ needs and gaps in content.
- Collaborate with FSi technology experts to generate topic ideas, assist in writing/editing and manage deadlines for blog submissions.
- Write, proofread, and edit blog posts before publication.
- Write/edit website content utilizing SEO techniques to ensure quality, clarity, and consistency.
- Collaborate with VP of Marketing to develop and execute Public Relations including Press Releases, Award Submissions and third-party article submissions, and more.
- Help current clients understand the value of products and services
- Continue to adjust messaging as we grow the company and focus
Skills on Resume:
- Content Development (Hard Skills)
- Copywriting (Hard Skills)
- Content Strategy (Soft Skills)
- Social Media Content Creation (Hard Skills)
- Content Calendar Management (Soft Skills)
- SEO Techniques (Hard Skills)
- Collaboration (Soft Skills)
- Client Communication (Soft Skills)
10. Content Coordinator, Oracle, Redwood City, CA
Job Summary:
- Develop and execute content calendars for both Gravity Group and clients
- Plan monthly social content across a variety of social platforms
- Collaborate with the creative team on the design and production of social content, podcast episodes, etc.
- Schedule social content
- Plan, develop, and coordinate the promotion of Gravity content, including podcast episodes, blog posts, and eBooks
- Collaborate with the Digital Marketing Team on content to improve SEO, drive web traffic, etc.
- Review and report on the performance of social and website content and make recommendations
- Responsible for writing and planning interesting content & Copywriting for the company website, social media platforms ( INSTAGRAM, FACEBOOK, TIKTOK, YOUTUBE) website, and content for marketing purposes in line with the company brands.
- Contribute to the ongoing news development of messaging across platforms (social media, websites, etc.)
- Ensure that the marketing message and campaign are attractive, clearly communicated, and properly appeals to target customers.
- Contribute to the research, idealization, and conceptualization of the business environment and plan.
- Execute marketing Activities to increase brand awareness, potential customers' engagement
Skills on Resume:
- Content Calendar Management (Soft Skills)
- Social Media Strategy (Soft Skills)
- Creative Collaboration (Soft Skills)
- Content Scheduling (Hard Skills)
- SEO Improvement (Hard Skills)
- Performance Analysis (Hard Skills)
- Copywriting (Hard Skills)
- Brand Messaging (Soft Skills)
11. Content Coordinator, Salesforce, San Francisco, CA
Job Summary:
- Coordinate logistics and general administrative duties including rolling calls, maintaining phone sheet, scheduling and coordinating meetings, copying, filing, and expense reporting
- Work closely with the Content team and support senior content executives with script coverage, logistics, research, etc.
- Manage the flow of incoming and outgoing materials and requests, including determining the appropriate parties and level of response
- Maintain submission log, files and status reports for all aspects of content and production
- Work closely with the production team to help with strategic planning outside of the day-to-day show operations
- Act as a liaison between the studio teams and support groups that collaborate with to maximize efficiency
- Assist the content and post-production team in providing content to all relevant internal and external agencies + partners on an ongoing basis.
- Conduct any research necessary and stay up-to-date with changes in all social platforms ensuring maximum effectiveness and strategizing how to elevate brands
- Monitor and analyze content performance and provide feedback for improvements and further growth using analytical analysis
- Work cross-functionally with other departments to fulfill any content-related needs or requests
Skills on Resume:
- Administrative Coordination (Soft Skills)
- Content Support (Soft Skills)
- Material Management (Hard Skills)
- Strategic Planning Assistance (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
- Research Skills (Hard Skills)
- Performance Analysis (Hard Skills)
- Communication Skills (Soft Skills)
12. Content Coordinator, Dropbox, San Francisco, CA
Job Summary:
- Facilitate and lead the Content Writer, and Content Editor Talent Acquisition process for clients' new campaigns, including vetting, interviewing and reviewing samples.
- Review writing samples of prospective Content Writers, and Content Editors during the interview process in collaboration with the Technical Production Director.
- Manage daily communication with Account Managers and a writing team of 20-25 writers regarding content expectations (weekly meetings).
- Address client content needs and onboarding phase coordination for specific content requirements, before client onboarding.
- Create and maintain the highest level of writer efficiency necessary for client retention.
- Achieve a full understanding of content writing as it pertains to Content Marketing.
- Oversee the execution format where content is passed from the Content Writer, to the Content Editor, to the Account Manager, and then to Publisher to be published with efficiency.
- Oversee writing staff and manage writers' payroll while managing publishing schedules and deadlines.
- Keyword and deliverables monthly/quarterly import review and assignment of writing tasks.
- Strategize and organize the most efficient content fulfillment method possible and within budget
Skills on Resume:
- Talent Acquisition (Soft Skills)
- Content Review (Hard Skills)
- Team Communication (Soft Skills)
- Client Coordination (Soft Skills)
- Writer Efficiency Management (Soft Skills)
- Content Marketing Knowledge (Hard Skills)
- Process Oversight (Soft Skills)
- Strategic Planning (Soft Skills)
13. Content Coordinator, Uber, San Francisco, CA
Job Summary:
- Research, provide insight and develop the company's content marketing strategy
- Utilization of the right tools and platforms to deliver the content
- Develop regular recommendations, indicating areas for improvement relating to all aspects of marketing communications
- Develop company content plans year-on-year
- Remain agile in the changes of the plans, depending on market and company shifts, new products, etc.
- Ensure the plan integrates the usage of cross-platform channels such as website, blogs, social and online advertising
- Create and manage digital platforms and targeted advertising that supports all campaigns, including social media, AdWords, display advertising, and remarketing.
- Act as the liaison between apparel and content creation
- Manage athlete-model relations
- Build out the current roster of athlete-models
- Continually identify potential new athlete models and schedule interviews/fittings
- Work with apparel to schedule ongoing photoshoots
- Work with the product team to manage fit integrity on-set
Skills on Resume:
- Content Strategy Development (Hard Skills)
- Tool and Platform Utilization (Hard Skills)
- Marketing Communication Improvement (Soft Skills)
- Content Planning (Soft Skills)
- Adaptability (Soft Skills)
- Cross-Platform Integration (Hard Skills)
- Digital Advertising Management (Hard Skills)
- Relationship Management (Soft Skills)
14. Content Coordinator, Pinterest, San Francisco, CA
Job Summary:
- Coordinates an aligned annual content creation plan that serves all departments in SOS USA while building the brand and raising awareness of SOS USA.
- Collects, curates and audits the SOS CVI network content to be used for the SOS USA market.
- Determines with the Content and Marketing Teams the need to develop other content, including multimedia content, for print or digital dissemination to connect with the SOS USA marketplace.
- Assists in developing and maintaining SOS USA's content management system.
- Manages the social media platforms of SOS USA, and monitors and improves social media analytics associated with those sites.
- Develops content to position SOS USA / the CEO as thought leaders, working with experts on the team to draft articles.
- Collaborates with the management team to draft effective communications and messaging for both internal and external use.
- Assists the Head of Marketing in SEO and website enhancements as well as setup and delivery of email marketing campaigns by optimizing UX with basic HTML coding.
- Works with the Development team as well as the CEO to create customized collateral that engages and nurtures the diverse portfolio of donors with the most appropriate reports and content.
- Creates, implements and manages proactive social, media, and influencer outreach to generate positive coverage for SOS Children's Villages in both earned and digital media with creative initiatives.
- Maintains media and influencer lists.
- Contributes to the creation of marketing materials, including blog posts, op-eds, videos, brochures and infographics, and occasionally manages internal and external creative partners.
- Manages the annual production and promotion of public service announcements with existing partners and seeks to expand reach with new pro bono and paid relationships.
Skills on Resume:
- Content Planning (Soft Skills)
- Content Curation (Hard Skills)
- Multimedia Content Development (Hard Skills)
- Content Management System Maintenance (Hard Skills)
- Social Media Management (Hard Skills)
- Thought Leadership Content (Soft Skills)
- Communication Collaboration (Soft Skills)
- SEO and UX Optimization (Hard Skills)
15. Content Coordinator, Airbnb, San Francisco, CA
Job Summary:
- Contributes to SQE’s Self Help strategy, helping customers to easily find what are looking for and empowering them to self-troubleshoot online, with the main focus on contact avoidance & service avoidance
- Creates, maintains, and deploys strategic technical content for Consumers (public) and Contact Centre agents (internal)
- Executes on planned and unplanned requirements for knowledge articles, product important information and software updates, and more...
- Assists in the monitoring and actively contributes to the improvement of the customer satisfaction ratings on the Support website by proposing ideas and conceiving tangible actions from feedback analysis
- Ensures the Support website’s search mechanism is returning relevant and appropriate search results and adjusts accordingly via the use of keywords and more
- Actively contributes to the successful launch of new products by ensuring the timely release of new product information & related relevant content
- Ensure transparency towards his / her manager and other internal stakeholders in Europe and Japan, highlighting the relevant published and planned updates through reporting and regular meetings
- Pro-actively escalates and resolves live content issues promptly where applicable
- Proposes improvements that will benefit the operational efficiency (can be development and/or process improvement proposals
- Affinity with the following products is an advantage such as TV, Digital Imaging/Photography, Sound/Audio and/or Mobile devices.
Skills on Resume:
- Self-Help Strategy Development (Soft Skills)
- Technical Content Creation (Hard Skills)
- Knowledge Management (Hard Skills)
- Customer Satisfaction Improvement (Soft Skills)
- Search Engine Optimization (SEO) (Hard Skills)
- Product Launch Support (Soft Skills)
- Stakeholder Communication (Soft Skills)
- Problem Resolution (Soft Skills)
16. Content Coordinator, Yahoo, Sunnyvale, CA
Job Summary:
- Responsible for the day-to-day operations and maintenance of email communications, coordinating and executing social media outreach efforts, and assisting with maintaining the primary websites and online communication vehicles.
- Collaborates with the Director of Strategic Initiatives and Regulatory Affairs to plan social media efforts, oversee daily writing and posting of social content, and ongoing monitoring of JCN Facebook, Twitter, LinkedIn, and Instagram accounts
- Administers the publishing and updating of website content and digital communications
- Composes and writes stories, articles, blogs, newsletters, and videos.
- Works with marketing and public relations to create content and design for online ads, posters, info cards, mailings, and external/internal marketing for JCN programs.
- Works with the Director of Strategic Initiatives and Regulatory Affairs to develop and maintain a robust and innovative strategic marketing plan and track outcomes of all marketing campaigns to prepare monthly reports
- Performs market research and analyzes relevant data for marketing campaigns and interacts with external organizations to collect sponsorship pricing information
- Interacts with co-workers, visitors, and other staff consistent with the values.
- Provide technical editing, including proofreading, grammar, and punctuation to ensure accuracy in all website content
- Carry out quality assurance checks on website content
Skills on Resume:
- Email Operations Management (Hard Skills)
- Social Media Coordination (Soft Skills)
- Website Maintenance (Hard Skills)
- Content Creation (Hard Skills)
- Strategic Planning (Soft Skills)
- Market Research (Hard Skills)
- Content Quality Assurance (Hard Skills)
- Collaboration (Soft Skills)
17. Content Coordinator, Electronic Arts, Redwood City, CA
Job Summary:
- Responsible for the creation and management of enriched content to increase SEO and drive sales across all E-Commerce channels.
- Creating product campaigns to strategically increase Southwire’s online presence in order to cultivate positive customer behavior through Bazaar Voice.
- Collaborates across the company with teams such as Sales, Product Management, and Design to develop, maintain, and achieve meaningful content goals and plans to increase overall SEO.
- Coordinate product content requests to provide enhanced digital content to all customers.
- Work strategically with the digital marketing team to build out the digital ecosystem that best suits Southwire’s business needs and customer needs.
- Keep data standards, and provide direction to cross-functional teams on what meets Southwire’s data standards.
- Create training documentation for PIM and DAM systems so that necessary product and sales personnel can utilize marketing systems as a self-servicing portal.
- Work with the Digital Channel Coordinator to ensure consistent product content is shown across all customer platforms.
- Ensure enriched content is updated in necessary PIM and DAM systems.
- Link digital assets to Southwire’s customer portals and website.
- Work cross-functionally with product and engineering teams to make sure all up-to-date product information is reflected in Southwire data systems (PIM and DAM).
Skills on Resume:
- SEO Content Creation (Hard Skills)
- Campaign Development (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
- Content Coordination (Soft Skills)
- Digital Marketing Strategy (Hard Skills)
- Data Management (Hard Skills)
- Training Documentation (Hard Skills)
- System Integration (Soft Skills)