CONTENT ADMINISTRATOR RESUME EXAMPLE
Published: August 13, 2024 - The Content Administrator oversees the aesthetic and functional aspects of portal interfaces, utilizing SharePoint to customize forms, views, and reports while managing content updates and system maintenance procedures. Responsibilities include creating usage reports, conducting system backups, archiving data, and leading new functionality releases. Additionally, this role involves liaising with client leadership, gathering end-user feedback, and maintaining comprehensive Standard Operating Procedures for optimal portal management and content translation organization.
Tips for Content Administrator Skills and Responsibilities on a Resume
1. Content Administrator, Amazon, Seattle, WA
Job Summary:
- Serve as the primary expert in publishing content and developing solutions for content updates in CMS - Drupal.
- Collaborate with the Operations team to forecast content publishing deliverables for various projects.
- Work effectively and efficiently with various cross-functional teams.
- Consistently review web content to verify the accuracy, organization of information and any other needed review of content.
- Ensure that Quality Assurance standards are being met during project cycles.
- Provide exceptional customer service, engaging directly and frequently with customers to understand the specific intranet objectives and maintain project momentum
- Develop the infrastructure for an intranet platform to contain content
- Publish content to the site, this could be both HTML or uploaded document
- Ensure that content templates are applied to agreed standards and guidelines
- Layout frameworks for homepages
- Provide a high standard of quality assurance against any content that is published
Skills on Resume:
- Content Management (Hard Skills)
- CMS Expertise (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Quality Assurance (Hard Skills)
- Customer Engagement (Soft Skills)
- Content Publishing (Hard Skills)
- Intranet Development (Hard Skills)
- HTML Proficiency (Hard Skills)
2. Content Administrator, Google, Mountain View, CA
Job Summary:
- Manage the look and feel of the portal interface through forms, tables, and views
- Create usage reports, conduct system backups, and archive older date
- Solicit and maintain end-user requirements
- Schedule releases of new functionalities
- Communicate with the client’s leadership about technical issues
- Gather end-user feedback
- Maintain Standard Operating Procedures (SOP) describing portal system maintenance, technical implementations, and configuration management tasks such as tracking change requests and migrating changes to the client’s portal
- Customizing SharePoint functions, pages, forms, views, and reports using advanced workflow, Hypertext Markup Language (HTML), and Cascading Style Sheets (CSS) solutions via SharePoint Designer 2013
- Lead product content aspect of the corporate-wide new website
- Champion organization and maintenance procedures for upcoming product content translations
- Oversee and lead the implementation process of the new database platform
Skills on Resume:
- Interface Design (Hard Skills)
- Data Management (Hard Skills)
- Requirement Gathering (Soft Skills)
- Release Scheduling (Hard Skills)
- Technical Communication (Soft Skills)
- Feedback Collection (Soft Skills)
- SOP Maintenance (Hard Skills)
- SharePoint Customization (Hard Skills)
3. Content Administrator, Microsoft, Redmond, WA
Job Summary:
- Ownership and daily management of product data system, maintaining overall integrity and quality, ensuring that software is operating properly including backups, synchronization with the website, graphics, etc.
- Working directly with top distributor partners to proactively populate new or review existing presentations of SP Scienceware product content based on individual distributor requirements, provide new or updated content, and monitor implementation.
- Resolving discrepancies between product data and integration with website orders.
- Working with brand and Portfolio Managers to update/add products and make changes to database structure to support product content goals across internal and external platforms.
- Working cross-functionally to educate, train and support users on data standards, and relevant usage procedures and provide exports of data in a timely manner.
- Working with outside vendors and internal IT support personnel to troubleshoot and resolve application and database-related problems as well as software vendors to ensure that all software updates are properly installed and rolled out.
- Establishing and adhering to data quality standards.
- Developing and reporting relevant metrics on the use and impact of the Product Data system and providing monthly reports on traffic and sales for the website.
- Proofreading marketing materials to ensure the accuracy of current product data.
- Work cooperatively to update and maintain procedures pertaining to the processes and policies for validation and use of data contained within the Content Management System
- Gather, organize, and implement product data for multiple divisions
Skills on Resume:
- Data Integrity Management (Hard Skills)
- Distributor Collaboration (Soft Skills)
- Discrepancy Resolution (Soft Skills)
- Product Data Updates (Hard Skills)
- User Training (Soft Skills)
- Technical Troubleshooting (Hard Skills)
- Data Quality Assurance (Hard Skills)
- Metrics Reporting (Hard Skills)