Published: September 25, 2024 - The Configuration Management Specialist is pivotal in identifying and advocating for enhancements across tools, training, processes, and work instructions to optimize program efficiency. This role supports the daily operational needs of program management, ensuring that all deliverables are reviewed, approved, and aligned with established quality standards. By maintaining an organized repository of program artifacts and tracking action items, the specialist facilitates seamless coordination and support throughout the project lifecycle.
Tips for Configuration Management Specialist Skills and Responsibilities on a Resume
1. Configuration Management Specialist, Pine Solutions, Boulder, CO
Job Summary:
- Subject matter expert in change control system and related processes
- Executes training and education of Change Control system users
- Analyzes complex issues and significantly improves, changes, or adapts existing methods including root-cause analysis methodologies
- Consistently applies good documentation practices
- Responsible for improving the change request process flow
- Responsible for executing activities after change request input, including work instruction, travelers, and specifications
- Contributes to development of local instructions for Change Control in QMS
- Contributes to the development and reporting of applicable metrics
- Manages cross-functional projects
Skills on Resume:
- Change Control Expertise (Hard Skills)
- User Training (Soft Skills)
- Issue Analysis (Hard Skills)
- Good Documentation (Hard Skills)
- Process Improvement (Hard Skills)
- Change Execution (Hard Skills)
- QMS Development (Hard Skills)
- Metrics Reporting (Hard Skills)
2. Configuration Management Specialist, Redwood Technologies, Tacoma, WA
Job Summary:
- Works directly with customer to implement Change Requests
- Maintains configuration consistency across endpoints
- Delivers configuration sets required for projects
- Resolves customer impacting incidents with a focus on identifying root cause
- Manages workload in order to meet SLA’s
- Contributes to the Problem Management and Continual Service Improvement processes
- Works directly with NCR support and development teams and 3rd Party Vendors to resolve issues
- Maintains Knowledge database and known errors
- Provides reporting against agreed frequency and metrics
Skills on Resume:
- Change Request Implementation (Hard Skills)
- Configuration Consistency (Hard Skills)
- Configuration Delivery (Hard Skills)
- Incident Resolution (Hard Skills)
- Workload Management (Soft Skills)
- Service Improvement (Hard Skills)
- Vendor Coordination (Soft Skills)
- Knowledge Maintenance (Hard Skills)
3. Configuration Management Specialist, Summit Systems, Albany, NY
Job Summary:
- Support the engineering teams during the engineering release process
- Review the engineering data package before releasing it to ensure configuration requirements are properly established
- Communicate the release of a data-package with appropriate stakeholders
- Drive and support change control activities
- Review and analyze the engineering change request
- Collect and provide change data including impacted areas, cost, schedule, risks
- Assist developing the business case for the change request, and prepare the presentation for the Change Control Board (CCB)
- Communicate the CCB’s decision to appropriate stakeholders
- Work with cross-functional teams to ensure the change is being progressed in a timely manner, and support problem solving
- Create and present status reports, maintain the Configuration Management Plan
- Support continuous improvement of configuration management related processes and steps in different tools
Skills on Resume:
- Engineering Support (Hard Skills)
- Data Review (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Change Control Support (Hard Skills)
- Change Analysis (Hard Skills)
- Data Collection (Hard Skills)
- Business Case Development (Hard Skills)
- Configuration Management (Hard Skills)
4. Configuration Management Specialist, River Tech, Charleston, SC
Job Summary:
- Provide CM technical services in all phases of change management including both baseline and post baseline (PBL) and as outlined in the DDG 51 Shipbuilding Program Change Control Process and Turnkey Management Plan
- Liaison with CM and technical support communities at LYS, FYS and other PMS 400D Stakeholders to resolve emergent issues in support of change processing timelines.
- Prepare and monitor engineering change packages through review process in timely manner.
- Ensure Government Furnished Information is ready and available to support change evaluation and incorporation.
- Maintain RFP Baseline and Post Baseline configurations for multiple ships under construction.
- Provide support and expertise across all branches on change process and change incorporation concerns.
- Monitor data management support, enforce standards and policies
- Assess and recommend CM tools and perform configuration with automated tools
- Perform as a key member of the operations and maintenance team with ability to provide rapid response support.
Skills on Resume:
- Change Management Support (Hard Skills)
- Stakeholder Liaison (Soft Skills)
- Package Monitoring (Hard Skills)
- Information Readiness (Hard Skills)
- Configuration Maintenance (Hard Skills)
- Process Expertise (Hard Skills)
- Data Management Enforcement (Hard Skills)
- CM Tool Assessment (Hard Skills)
5. Configuration Management Specialist, Cedar Corp, Santa Fe, NM
Job Summary:
- Build an understanding of internal and external service level agreements/key performance indicators, and work to ensure they are minimally affected by changes, incidents, service requests and problems.
- Assist where needed in the development and monitoring of change plans, scheduling and risk related to Change and Release Management.
- Monitoring of change control, incident, major incident, problem/root cause analysis and irreversible corrective action and service request successes in areas targeted for improvement.
- Expertise in standard concepts, best practices and company procedures related to business function/unit with areas of special emphasis including, but are not limited to, NERC Critical Infrastructure Protection (CIP) Standards and Sarbanes Oxley (SOX) requirements.
- Drives Major Incident bridges to resolution on rotating on-call basis and follows up as needed for root cause and irreversible corrective action under the problem process.
- Perform backup duties of the Change Manager as delegated.
- Establishes and maintains effective cooperative relationships with both end users and IT technicians.
- Makes sound decisions with general guidance.
Skills on Resume:
- SLA Management (Hard Skills)
- Change Planning (Hard Skills)
- Incident Monitoring (Hard Skills)
- Regulatory Expertise (Hard Skills)
- Incident Resolution (Hard Skills)
- Backup Management (Hard Skills)
- Relationship Building (Soft Skills)
- Decision Making (Soft Skills)
6. Configuration Management Specialist, Prairie IT Services, Fargo, ND
Job Summary:
- Develop CM plans for CT-R systems
- Identify and document the systems configuration relationship including product structure
- Identify, document and establish system configuration baselines (Functional, Allocated, Product and Software/Firmware)
- Document and manage system configuration changes proposed during the engineering change process
- Document and maintain system configuration changes resulting from the deployment of engineering changes resulting from the execution of Time Compliance Technical Orders (TCTO)
- Document and maintain system configuration development and changes from system infancy to the conclusion of its operational phase resulting from execution of the Systems Engineering Life Cycle (SELC) process
- Verify and document initial system configuration by performing functional configuration audits
- Verify and document system baseline by performing physical configuration audits
- Create new certification titles and functional area associations in the training database, set prerequisites and equivalencies according to department processes.
- Link the new tool or equipment to the associated operating procedure in the training database to enforce required certifications/tool lockout.
- Perform document archival and record retention.
- Understand the relationships between all change management tools and processes.
- Provide the highest level of quality and follow-through for all work performed.
Skills on Resume:
- CM Plan Development (Hard Skills)
- Configuration Documentation (Hard Skills)
- Baseline Establishment (Hard Skills)
- Change Management (Hard Skills)
- Configuration Auditing (Hard Skills)
- Training Database Management (Hard Skills)
- Document Archival (Hard Skills)
- Quality Assurance (Hard Skills)
7. Configuration Management Specialist, Maple Innovations, Cheyenne, WY
Job Summary:
- Retrieve, organize, and manage technical data from internal and external sources
- Ensure accurate traceability of product configurations
- Process and manage Engineering Change Notifications / Orders and related workflows
- Coordinate changes with all stakeholders affected by configuration control and change activities
- Perform file maintenance of BOM's, drawings and CAD data, Change Notifications, and technical documents
- Liaise between Program Management, Planning, Engineering, Production, and Supply Chain to ensure changes are properly implemented and documented
- Determine impact to schedules based on effectivity, and work with different disciplines to determine the best strategy for implementation of changes
- Complete data entry requirements relating configuration management
- Apply control measures to all technical documents, data, and files
- Implement policies & procedures that satisfy Quality Management System and ISO 9001 / AS 9100 Standards
- Carry out special assignments as requested by Management
- Support the Manufacturing Engineering Manager
Skills on Resume:
- Data Management (Hard Skills)
- Product Traceability (Hard Skills)
- Change Notification Management (Hard Skills)
- Stakeholder Coordination (Soft Skills)
- Document Maintenance (Hard Skills)
- Impact Analysis (Hard Skills)
- Configuration Data Entry (Hard Skills)
- Quality Policy Implementation (Hard Skills)
8. Configuration Management Specialist, Blue Ridge Technologies, Asheville, NC
Job Summary:
- Interface with client management to understand configuration management priorities.
- Maintain Configuration Management Plan and ensure processes are implemented as defined in the plan.
- Manage the overall change request (CR) process to ensure that system changes to the environments are managed properly and follow established procedures.
- Collaborate with team members and client to execute change-reporting procedure, and maintain documentation for change authorization.
- Oversee and execute at least two weekly Change Control Board (CCB) meetings.
- Create CCB agendas and ensure that agenda CR contents have been properly vetted prior to CCB.
- Distribute deployment requests to implementers for software deployments.
- Track outstanding CRs and follow up with implementers for execution.
- Maintain software build repository.
- Check in software builds provided by developers.
- Maintain CM database and provide CM status reports
Skills on Resume:
- Client Interface (Soft Skills)
- Configuration Plan Maintenance (Hard Skills)
- Change Request Management (Hard Skills)
- Change Documentation (Hard Skills)
- CCB Meeting Oversight (Soft Skills)
- Agenda Preparation (Soft Skills)
- Deployment Coordination (Hard Skills)
- CM Database Maintenance (Hard Skills)
9. Configuration Management Specialist, Valley Networks, Sioux Falls, SD
Job Summary:
- Provide CM process training to team members.
- Define and support CM processes in an Agile environment
- Identify improvement opportunities and submit suggestions for improvements regarding tools, training, processes and work instructions.
- Assist the Program Manager, Technical Deputy Manager and team members in the daily operations of the program including
- Review all program deliverables and submit for approval, ensuring that deliverables are submitted on time and meet quality standards for completeness and accuracy.
- Review high level status report contract deliverables with client management for input and coordinate updates before delivery.
- Support team related program needs including facilities related requests.
- Track and manage program level action items.
- Maintain program deliverables and artifact repository.
Skills on Resume:
- CM Process Training (Hard Skills)
- Agile Support (Hard Skills)
- Improvement Identification (Soft Skills)
- Operations Assistance (Soft Skills)
- Deliverable Review (Hard Skills)
- Status Coordination (Soft Skills)
- Facilities Support (Soft Skills)
- Program Tracking (Hard Skills)
10. Configuration Management Specialist, Gulf Stream Solutions, Mobile, AL
Job Summary:
- Support the Navy's configuration control process and procedures, including change initiation, analysis, and review/disposition.
- Review and implement engineering changes (e.g. RFCs, ECRs) configuration actions.
- Entry of data into CMPro or other similar database to support procurement and the reporting of status of parts across the program.
- Develops required configuration management documentation necessary to participate in configuration management IPTs and working groups.
- Maintains and manages configuration baselines.
- Generates technical baseline reports.
- Facilitates Configuration Control Boards (CCB).
- Develop of contract deliverables to include programmatic planning, scheduling, and analysis
- Provide configuration management analytical support to the Naval Surface Warfare Center Port Hueneme Division (NSWC PHD)
- Performs weapons systems integration, electrical and mechanical analysis, design, and simulation
Skills on Resume:
- Configuration Control Support (Hard Skills)
- Engineering Change Review (Hard Skills)
- Database Data Entry (Hard Skills)
- Documentation Development (Hard Skills)
- Baseline Management (Hard Skills)
- Technical Reporting (Hard Skills)
- CCB Facilitation (Soft Skills)
- Analytical Support (Hard Skills)
11. Configuration Management Specialist, Canyon Tech, Boise, ID
Job Summary:
- Provides configuration management planning.
- Describes provisions for configuration identification, change control, configuration status accounting and configuration audits.
- Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.
- Responsible for effectively tracking, logging, categorizing, and maintaining changes made against the accepted Army baseline(s) standards.
- Responsible for ensuring the design, implementation, installation, O&M, and documentation of configuration hardware and software baselines, network diagrams, and physical elevation diagrams are standardized.
- Develops, distributes, and tracks all change packages resulting from approved Configuration Control Board actions.
- Prepares and presents information/reports to management.
- Prepares reports that lists all hardware and software being utilized on the network.
- Utilizes the Army’s Enterprise Remedy automated work order system, to track and work customer requests.
- Performs standardization, compliance and enforcement of DoD and U.S. Army Policies and Network Enterprise Center daily operating procedures
Skills on Resume:
- Management Planning (Hard Skills)
- Change Regulation (Hard Skills)
- Baseline Tracking (Hard Skills)
- Configuration Standardization (Hard Skills)
- Change Distribution (Hard Skills)
- Reporting Management (Soft Skills)
- Network Reporting (Hard Skills)
- Policy Compliance (Hard Skills)
12. Configuration Management Specialist, Lakefront Software, Erie, PA
Job Summary:
- Designs, Plans, and Implements System Center Configuration Manager activities
- Planning System Center Configuration Manager hierarchy and site system roles
- Creating and managing Boundary Groups across one or more Distribution Points.
- Manage site communications (Bandwidth, Senders, Secondary Sites, etc.)
- Managing custom roles and security scopes
- Planning and securing SCCM using security certificates.
- General monitoring of site health via SSRS, log files, and the SCCM console.
- Planning, configuring and implementing a backup plan to mitigate the loss of SCCM
- Deploys Applications and Software Updates including creating and deploying applications with user device affinity, compliance settings, Software Center and task sequencing.
Skills on Resume:
- System Implementation (Hard Skills)
- Hierarchy Planning (Hard Skills)
- Boundary Management (Hard Skills)
- Site Communication (Hard Skills)
- Security Management (Hard Skills)
- SCCM Security (Hard Skills)
- Health Monitoring (Hard Skills)
- Backup Planning (Hard Skills)