Job Summary:

• Upgrading/Administering Dimensions automated deployments.
• Understand business requirements and develop configuration management plans.
• Develop and implement effective configuration management processes.
• Maintain documentation of build processes for future reference purposes.
• Communicate system configuration status to management and client regularly
• Maintain and enforce configuration management policies and procedures.
• Develop best practices to improve the integrity and quality of configuration processes.
• Evaluate existing configuration management processes and recommend improvements.
• Provide support in system design, development, testing and implementation activities.
• Assist in configuration audits and communicate audit recommendations to Managers
• Oversee system configurations and migrations in multiple
• Assist in Managing operational KPIs and help support AWS operational infrastructure

Skills on Resume:

• Deployment Administration (Hard Skills)
• Configuration Management Planning (Hard Skills)
• Process Implementation (Hard Skills)
• Build Documentation (Hard Skills)
• Status Communication (Soft Skills)
• Policy Enforcement (Hard Skills)
• Process Improvement (Hard Skills)
• Audit Assistance (Hard Skills)

Job Summary:

• Kickoff Meeting Prep (i.e. Initial Review Packet Configuration)
• Support Configuration Review / Decision meetings with clients
• Gap Analysis Transition to engineering and launch Supporting Configurations
• Lead Data migration processes
• Handle transition of engineering deliverables from PO and configure to client's needs
• Obtain client acceptance of configured solution working with other members of Customer Success
• Address the cause of client rejection with configuration
• Create advanced database queries to answer reporting requests
• Provide expert assistance on BrightLink technologies to Level 1 team and customers
• Partner with customer and product teams to identify and define product enhancements
• Identify, define, and perhaps build automation and tooling around product operations
• Help team meet key performance indicators for customer success
• Bridge Gap between Engineering and Customer Success
• Attend grooming sessions and participate in solution designs

Skills on Resume:

• Meeting Prep (Hard Skills)
• Client Meeting Support (Soft Skills)
• Gap Analysis (Hard Skills)
• Data Migration (Hard Skills)
• Engineering Deliverable Transition (Hard Skills)
• Client Acceptance Management (Soft Skills)
• Rejection Resolution (Soft Skills)
• Advanced Database Queries (Hard Skills)

Job Summary:

• Plans and coordinates preparation of project documentation, such as engineering drawings, production specifications and schedules, and contract modifications, to ensure meeting customer contract requirements
• Review contract to determine documentation required for each phase of the project, applying knowledge of engineering and manufacturing processes
• Analyze proposed changes in product design to determine the effect on the overall product and system
• Coordinates modification records for management control
• Establishes change orders and prepares for change authorization and documentation by company and subcontractor
• Reviews and analyzes released engineering change data and coordinates changes with engineering, quality, support, manufacturing, and engineering data control activities
• Contributes to the development of new concepts, techniques, and standards.
• Consider an expert in the field within the organization.
• Provide Configuration Management (CM) services within the four main aspects of CM including Identification, Control, Status Accounting and Audits.
• Create a Configuration Management Plan (CMP) for all aspects of conducting configuration management.
• Perform status accounting IAW the CMP to provide traceability of changes to controlled items, serve as the basis for communicating the status of configuration items
• Serve as the vehicle for ensuring delivered documents accurately describe and represent the associated item.
• Establish, implement, and maintain an internal surveillance program IAW the CMP to ensure complete, accurate and timely data are submitted to the Government.

Skills on Resume:

• Documentation Management (Hard Skills)
• Contract Review (Hard Skills)
• Design Analysis (Hard Skills)
• Record Coordination (Hard Skills)
• Change Order Management (Hard Skills)
• Change Data Analysis (Hard Skills)
• Configuration Management (Hard Skills)
• Surveillance Program Implementation (Hard Skills)

Job Summary:

• Assist in the enterprise-wide management of CM processes, CM process improvements, and integration of Change / Configuration Management.
• Clean-up and maintenance of CMDB
• Review, process and validate the accuracy of change requests and baseline updates
• Development/conduct of CM training and assisting in updates of facility baseline drawings
• Collection/analysis of CM performance indicators
• Assisting in the development/implementation of organizational CM plans, policies, and procedures
• Ensure the identification, status, and closure of action items and lessons learned
• Lead and facilitate Configuration and Change Management meetings, such as Change Control Boards or CM Working Groups
• Document and update standard operating procedures
• Perform quality checks on Change Request documentation to ensure all submission prerequisites are met
• Provide customer service to external agencies and create and analyze CM reports/metrics
• Auditing or working within an audit team to confirm compliance with documented procedures
• Maintain accurate and up-to-date documents for quality assurance audits.

Skills on Resume:

• CM Process Management (Hard Skills)
• CMDB Maintenance (Hard Skills)
• Change Request Validation (Hard Skills)
• CM Training Development (Hard Skills)
• Performance Indicator Analysis (Hard Skills)
• CM Plan Development (Hard Skills)
• Meeting Facilitation (Soft Skills)
• Audit Compliance (Hard Skills)

Job Summary:

• Prepare instruction manuals, procedures, how-to guides, and other supporting documents to communicate complex and technical information more easily.
• Controls and maintains the life cycle of all such documentation and all configuration management/data analyst policies, procedures, and documentation, and keeps them all updated.
• Review manufacturers' and trade catalogs, drawings and other data relative to the operation, maintenance, and service of equipment.
• Studies blueprints, sketches, drawings, part lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedures, and production sequence and detail.
• Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Reviews published materials and recommends revisions or changes in scope, format, and content.
• Knowledgeable in DoD documentation and software generation requirements.
• Develops configuration management/data analyst policies and procedures.
• Solution high-level design sessions with Product Manager/Solution Architect
• Configuration updates similar to those produced in the launch process
• Bulk updates of complex data sets and generation of new UI's or data views based on client requests
• Follow, support and roll out information security controls
• Team with the Customer Success team for training and mentoring

Skills on Resume:

• Manual Preparation (Hard Skills)
• Documentation Management (Hard Skills)
• Catalog Review (Hard Skills)
• Blueprint Study (Hard Skills)
• Writing Organization (Soft Skills)
• Material Revision (Hard Skills)
• DoD Documentation (Hard Skills)
• Policy Development (Hard Skills)

Job Summary:

• Review all Change Requests (CR), Change Orders (CO), and Deviations are submitted for accuracy and completeness prior to processing for approval
• Make assessments about the correctness of changes submitted and provide recommendations that align with the client's Change Management Policy
• Work with design personnel to provide task-specific guidance in the areas of Bill of Material (BOM) development and configuration change control
• Maintain the Engineering BOM (eBOM) and be responsible for program and customer deliverables
• Perform Change Control Board (CCB) and Change Implementation Board (CIB) activities
• Process the release of information associated with change implementations
• Verify that continuity is retained and that documents to be released conform to the implementation plan and control process
• Attend and participate as the CM representative in various program and business meetings
• Maintaining a summary of change activity and providing activity reports
• Work with the Configuration Management Team to minimize the change cycle time
• Receive guidance and direction from other Senior Configuration management Analysts in the execution of work
• Work with business process customers and the Configuration Management team
• Gather requirements, document use cases, schedule, and prioritize work, and manage improvements to the Agile Product Lifecycle Management system (PLM)

Skills on Resume:

• Change Review (Hard Skills)
• Order Assessment (Hard Skills)
• BOM Guidance (Hard Skills)
• eBOM Maintenance (Hard Skills)
• CCB Activities (Hard Skills)
• Change Processing (Hard Skills)
• Document Verification (Hard Skills)
• Meeting Participation (Soft Skills)

Job Summary:

• Analyze, coordinate, and implement all customer requests to provide timely and accurate delivery of parameter setups.
• Partner with customer interface groups and regional representatives to execute customer implementations.
• Provide subject matter expertise on core applications and/or application databases.
• Provide technical problem resolution and application support.
• Adhere to established processes to support various compliance activities including audits and business continuity exercises
• Identify and implement process improvements relevant to the job function
• Coordinates with Quality Management to ensure engineering document control procedures align with quality control requirements
• Provides recommendations on product configurations and process designs
• Work with all product teams to deliver quality products on time
• Take ownership of the integrity of source control and build environments
• Maintain and improve the process for releasing builds into QA
• Maintain and improve the process for releasing software to customers including patches and maintenance releases
• Manage release and development branches, including tagging and merges, and apply best practices

Skills on Resume:

• Customer Request Coordination (Hard Skills)
• Customer Implementation (Hard Skills)
• Subject Matter Expertise (Hard Skills)
• Technical Problem Resolution (Hard Skills)
• Compliance Support (Hard Skills)
• Process Improvement (Hard Skills)
• Document Control Coordination (Hard Skills)
• Product Configuration Recommendations (Hard Skills)

Job Summary:

• Maintain and support Development and QA infrastructure deployments -Improve build configuration and automation to efficiently manage the release of code
• Actively participate in continuous quality improvements in all processes
• Work with Engineering, Operations, Product, Supply Chain, and other supporting functions to accurately structure new products BOMs and Kits
• Document product changes as part of the product development, continuous improvement, and sustaining engineering processes.
• Act as an advocate of Product Lifecycle Management best practices, methods, processes and training to all end users on the document control process
• Manage the creation and processing of Bills of Materials (BOM), Engineering Change Orders (ECO), Manufacturing Change Orders, Deviations and Configuration Management activities 
• Apply the best practices of PLM principles during the support of New Product Introduction (NPI) as well as sustaining efforts.
• Manage PLM (Arena) integration to ERP (SAP) to support company needs
• Manage portfolio pricing and support key stakeholders both locally in Waterloo and globally across the TDY FLIR business
• Support data center metering, energy efficiency, and risk assessments.
• Support the development of data center optimization and consolidation strategy
• Support the EIA's data center cloud migration strategy.

Skills on Resume:

• Infrastructure Maintenance (Hard Skills)
• Build Configuration (Hard Skills)
• Process Improvement (Hard Skills)
• Product Structuring (Hard Skills)
• Change Documentation (Hard Skills)
• Lifecycle Management (Hard Skills)
• PLM Advocacy (Soft Skills)
• Data Center Optimization (Hard Skills)

Job Summary:

• Attend and participate in various Baseline (B/L), Working Groups, and Integrated Program Review meetings
• Brief documentation production, scheduling, and delivery status at Program Office and Certification Panel meetings 
• Perform research to validate computer program documentation applicability for ships/sites based on equipment variants as well as hardware upgrades 
• Analyze various B/L charts, schedules, and reports to determine documentation requirements based on a ship/site computer systems hardware/software configuration 
• Utilize Oracle Business Intelligence Enterprise Edition (OBIEE) to generate customized reports from ACCESS to develop the Document Control Log (DCL), which lists AWS documentation currently residing onboard ships/sites.
• Use OBIEE as a data-gathering tool for compiling specific task metrics for CDRLs 
• Prepare and conduct documentation audits/installations/purges for B/L upgrades, computer program version changes, and redeliveries derived from audits 
• Identify process improvements, maintain process performance, document actions, and provide final quality assurance check for all deliverables 
• Establish and maintain electronic and/or hardcopy data library of documents and work order files for documents received for processing.
• Interface with engineers and technical professionals regarding the editing and publication of various types of documents such as user manuals, system manuals, weapon specifications, and survey reports 
• Coordinate CM activities, providing classified and unclassified information dissemination 

Skills on Resume:

• Meeting Participation (Soft Skills)
• Status Briefing (Soft Skills)
• Documentation Research (Hard Skills)
• Requirement Analysis (Hard Skills)
• Report Generation (Hard Skills)
• Data Compilation (Hard Skills)
• Documentation Audit (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary:

• Onsite game rooms, company events, networking opportunities, and other team-building opportunities.
• Access to the most up-to-date technologies.
• A supportive work environment that encourages career growth.
• Involved and supportive staff to assist with implementing new and exciting initiatives for each role.
• Maintain the processes within the Configuration Management Plan to spearhead both internal and external configuration management activities
• Engage with stakeholders throughout the configuration management process to ensure comprehensive communications related to upcoming changes
• Lead Configuration Planning, Identification, and Auditing activities
• Administer/maintain data repository to support program needs and ensure integrity/operational performance
• Identify and record changes in the configuration management database for compliance with industry standards as well as contractual and internal requirements
• Prepare correspondence, plans, and reports for assigned program(s) and customer(s)
• Provide escalation support to backstop the Customer Success team
• Provide support for configuration management planning, identification, change control, audit/verification, and status accounting 

Skills on Resume:

• Team-Building Opportunities (Soft Skills)
• Technology Access (Hard Skills)
• Supportive Work Environment (Soft Skills)
• Staff Collaboration (Soft Skills)
• Process Maintenance (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Configuration Planning (Hard Skills)
• Data Repository Management (Hard Skills)