CONFIGURATION MANAGEMENT ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 14, 2024 - The Configuration Management Analyst ensures compliance with specifications and contract requirements through effective auditing of configuration items. Proficiency in SharePoint and MS Office is leveraged to promote best practices and maintain organization in a fast-paced, cross-functional environment. Strong communication skills are essential for coordinating with both contractors and government personnel at all levels.

Essential Hard and Soft Skills for a Standout Configuration Management Analyst Resume
  • Configuration Tools
  • Change Management
  • Version Control
  • SDLC Knowledge
  • Documentation
  • Database Management
  • Scripting
  • QA Testing
  • ERP Systems
  • ITIL Knowledge
  • Attention to Detail
  • Problem Solving
  • Communication
  • Project Management
  • Stakeholder Management
  • Adaptability
  • Analytical Thinking
  • Teamwork
  • Time Management
  • Decision Making

Summary of Configuration Management Analyst Knowledge and Qualifications on Resume

1. BS in Information Technology with 5 years of Experience

  • Overall responsibility for managing the CM team, priority, status, and deliverables
  • Excellent written and verbal communication skills and the ability to represent the team in briefings and presentations
  • Effective time management skills and the ability to work under pressure to meet schedules and deadlines, multi-task, plan, organize, and prioritize work assignments, and pay close attention to detail
  • Familiarity with Git, Serna, Ansible, Jenkins, Confluence, and other collaboration tools
  • Familiarity with AWS, AZURE, Google Cloud Services, and other Cloud environments
  • Familiarity and experience with Agile, DevOps practices and ITIL processes
  • ITIL certification preferred or the ability to obtain one
  • Experience with any DHS agencies or entities
  • Good knowledge of MS Office and excellent organizational skills
  • Very good English communication skills

2. BS in Computer Science with 3 years of Experience

  • Professional-level engineering/analysis experience (internship/co-op experience incl.) encompassing one or more of the following areas: manufacturing analysis/planning, product design/development, and/or program/launch management
  • Experience in the administration of changes & good knowledge of Product Lifecycle Management (PLM) Systems, preferred Windchill
  • Ability to understand mechanical and electrical engineering drawings
  • Knowledge of configuration management processes and relevant industry and Government standards.
  • Effective presentation, written and oral communication skills.
  • Personal computer and corporate tool skills. (e.g., All Microsoft Office – Access, Excel, MS Project, ENOVIA, Teamcenter, Oracle ERP, Adobe Acrobat)
  • Ability to establish and maintain configuration baselines for planning, managing, and building systems.
  • Ability to effectively and efficiently control engineering changes to systems.
  • Ability to read, interpret, and extract applicable information from specifications. 
  • Knowledge of ASME Y14.100 and related standards.
  • Ability to plan, organize and schedule tasks.
  • Ability to work well with others.

3. BS in Software Engineering with 5 years of Experience

  • Knowledge of Product Lifecycle Management (PLM) and Application Lifecycle Management (ALM) tools, specifically Teamcenter and ENOVIA.
  • Knowledge of Software Configuration Management (SCM) and Software Versioning tools available to establish and maintain project software baselines.
  • Industry or Government Configuration Management certification (CM2, NDIA)
  • Familiarity with Computer Aided Design (CAD) software, specifically Siemens NX and SolidWorks.
  • Someone from a configuration analyst or change analyst background
  • Experience in SQL is preferable, ideally in a financial services environment
  • Experience in managing large volumes of configuration management data
  • Understanding of assist and or other leading ITSM Config toolsets
  • Demonstrates strong knowledge of Config Tooling Best Practise
  • Structured way of working with strong problem-solving skills
  • Demonstrate the highest levels of attention to detail
  • Knowledge of basic Configuration Management principles and practices and the Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) systems.

4. BS in Systems Engineering with 4 years of Experience

  • Hands-on experience with a Configuration Management tool/application and Source code repository management, including source code merge
  • Experience with analyzing or modifying CM plans, policies, and procedures tailored to the complexity and scope of the developmental/operational system while ensuring alignment with PMP.
  • Experience with ConfigSnapShot, FndLoad, Micro Focus UFT, FlexDeploy, GitLab, ServiceNow, Toad
  • Experience with identifying configuration items, implementing change control, configuration status accounting, and configuration audits
  • Minimum of three years implementing CM discipline for the entire lifecycle of systems from initial requirements 
  • Capabilities baselines to system end-of-life to align with IT Service Management
  • Experience with applying concepts and analyzing and implementing hardware and software and automated code to optimize the current CMtools and functionality configuration management processes and procedures, including creating product build scripts and procedures
  • Experience in working with teams to create and maintain software, hardware, and documentation configuration baselines.
  • Experience with maintaining the CM environment for hardware and software product build, staging, testing, and integration
  • Ability to work with Triggers or similar functions to systematically automate code checks.
  • Ability to work in a fast-paced environment

5. BA in Business Administration with 6 years of Experience

  • Demonstrated experience with CA Endevor tool to include use as source repository, software builds and mainframe software deployments
  • Demonstrated experience in supporting mainframe software development projects using Cobol, JCL, ALC, etc.
  • Be able to obtain/maintain a position of trust.
  • Excellent interpersonal and communication skills with the ability to interact with others
  • Excellent organizational skills with the ability to work on multiple projects/assignments simultaneously
  • Experience with Medicare Part A, Medicare Part B, or Medicare Common Working File (CWF) specific processing systems
  • Proven leadership, analytical and problem-solving skills
  • Be able to work under general supervision in a fast-paced environment with tight deadlines and changing priorities
  • Strong personal interaction skills, team-oriented, and able to effectively handle multiple priorities.
  • Have good computer skills and be proficient in Microsoft Office applications.
  • Experience establishing or working with CI/CD pipeline
  • Experience using Confluence to manage documentation/wikis

6. BA in Organizational Management with 4 years of Experience

  • Must have a working knowledge of blueprint reading. 
  • Must have a general knowledge of engineering drawings and parts lists. 
  • Must be able to understand configuration management concepts, maintenance of documentation, and file maintenance. 
  • Must know how to use computer applications such as word processing and spreadsheets. 
  • General knowledge of military, commercial and international configuration management standards is beneficial. 
  • Ability to perform tasks under work deadlines. 
  • Ability to effectively interact with technical employees, management, and customers. 
  • Must have a very high degree of attention to detail and willingness to maintain computer databases for an extended period. 
  • Must be capable of working at a computer terminal (workstation) for extended periods. 
  • Ability to follow written and verbal directions and experience in product release planning
  • Must communicate effectively, both verbally and in written form.
  • Experience managing knowledge bases/lessons learned repositories

7. BS in Technical Communication with 3 years of Experience

  • Experience with performing configuration management
  • Experience with creating and managing Configuration Management Plan (CMP) documentation
  • Experience with managing a Configuration Management Library and Documentation Repository
  • Experience with managing and facilitating change control processes
  • Experience with managing and facilitating Configuration Control Board (CCB) processes
  • Experience with Microsoft Office, including Word, Excel, and PowerPoint
  • Ability to obtain a security clearance
  • Experience with CM tools and knowledge of document management in SharePoint
  • CM Certification and ability to maintain a high level of attention to detail and data integrity
  • Strong written and verbal communication skills

8. BS in Computer Science with 3 years of Experience

  • Experience in one or more of the following areas: Configuration Management of documents and data, Interpreting blueprints and problem solving, Shipboard trade experience or Related knowledge gained through Military service.
  • Knowledge or experience with configuration management principles
  • Must have team-center experience
  • Knowledge or experience with new construction and/or delivered ships implementation of work and as-built documentation
  • Ability to review and understand various technical documents
  • Self-motivator with a strong awareness of procedural compliance
  • Awareness of EB's 3G, and JCALS systems
  • Ability to demonstrate previous experience in performing at high-quality level
  • Ability to work independently and in a dynamic team environment
  • Experience working directly with customers
  • Excellent organizational skills and attention to detail

9. BS in Information Technology with 7 years of Experience

  • Relevant configuration management (CM) experience
  • Demonstrated understanding of the CM disciplines and the Systems Engineering Process
  • Strong written and verbal communication skills, including public speaking
  • Familiarization with Configuration Management (CM) processes and Configuration Control Board (CCB) support including performing requirements traceability.
  • Configuration management tasking concept 
  • Capabilities to perform technical functions associated with planning and supporting proposed changes to a system, product, or service
  • Experience developing and reviewing configuration management plans, technical documentation, specifications, and/or logistics data.
  • Experience in program management, technical or business analysis discipline
  • Program experience includes aircraft systems configuration management
  • Demonstrated program experience in the configuration management process must include: configuration identification, control, audit, and status
  • Demonstrated experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD-level Data Management Program policies and procedures

10. BS in Systems Engineering with 8 years of Experience

  • Ability to obtain a Secret clearance and hardware CM Experience
  • Proven communication skills in all media formats
  • CM's experience with military products and services
  • Experience working with United States Government (USG) customers
  • Understanding of DM process and relationship to CDRLs, SDRLs and Data Rights
  • Interprets engineering changes and understands the Change Control Board process
  • Knowledge of how to dialogue with USG for successful outcomes
  • Solid knowledge of CDM processes and ability to work with cross-functional teams
  • Understanding/knowledge of related disciplines, particularly familiarization with Engineering methods and processes.
  • Strong ability to multi-task with demonstrated strong verbal and written communication, coordination, and planning skills.
  • Strong troubleshooting and problem-solving skills.

11. BS in Industrial Engineering with 5 years of Experience

  • Have ITIL v3 Certification or ITIL v4 Certification.
  • DoD 8570 Certification for IAM Level II such as CAP, GSLC, CISM, CISSP (or Associate)
  • Experience providing configuration management support including:
  • Experience populating a Configuration Management Database (CMDB) and supporting reconciliation.
  • Experience supporting contract deliverables including wireframes, clickable prototypes, page flows, used cases, SharePoint templates, and CSS layouts.
  • Proficiency in using SharePoint and promoting best practices.
  • Experience with auditing configuration items to verify conformance to specifications, drawings, interface control documents, and other contract requirements.
  • Excellent organizational skills to manage workload and priorities.
  • Experience working in a fast-paced environment with a cross-functional team of contractors and government personnel at all levels.
  • Excellent written and verbal communication skills.
  • Strong computer skills specifically in MS Office products
  • Demonstrated experience in providing guidance and assistance in configuration management, and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned
  • Experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents

12. BS in Software Engineering with 11 years of Experience

  • Experienced using Adobe Acrobat and MS Office Products, especially Excel and Access.
  • Knowledge of MS Project and Visio and macro development experience
  • Work may involve sitting for extended periods.
  • Knowledge of AOC operations and lifecycle
  • Relevant professional experience with Configuration Management (CM) and management of a System Design Technical Data Package/technical baseline. 
  • Have working experience in support of the Department of Defense, an armed service, or a related position (such as think tanks, Congressional staff, UARCs/FFRDCs, or other defense contractors).
  • Demonstrated leadership and strong communication and customer management skills.
  • Proficient in the use of Microsoft Office products, including Word, PowerPoint, and Excel.
  • Experience in Configuration Management (CM) and management of a System Design Technical Data Package/technical baseline
  • Relevant experience in Navy Sonar/radar, Combat System, Training System, Electronic Warfare or Imaging System, or on other Undersea Warfare programs.
  • Familiarity with the Common Services Data Model (CSDM)
  • Certifications/training with ServiceNow (CIS, CAD, CSA, CAS) or Remedy

13. BS in Computer Science with 7 years of Experience

  • Experience in HAM and CM roles for large companies, preferably global
  • Baseline understanding of Process Management / Asset Management- knowledge of CMDB and ITIL concepts, particularly Service Asset and Configuration Management (SACM)
  • Fundamental knowledge and experience with ITIL
  • Demonstrate working knowledge of service management principles including management and understanding of relationship types of configuration items (CIs) including experience with leading ITSM tools - strongly prefer Service Now
  • Proficient in developing and implementing configuration management processes.
  • Understanding of Business Applications and their functionality in the ITIL model
  • Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards
  • Broad knowledge of infrastructure technologies, especially networking
  • Experience with security, discovery and inventory management tools
  • Ability to handle multiple priorities and work well under pressure
  • Strong organizational and time management skills
  • Excellent communication, collaboration, & relationship-building skills
  • Have ITIL v3 Practitioner
Relevant Information
Configuration Analyst Skills, Experience, and Job Requirements