CONFIGURATION ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: August 28, 2024 - The Configuration Analyst thrives in dynamic, fast-paced settings, adept at prioritizing tasks and juggling multiple projects. With a keen analytical mind and a meticulous attention to detail, this professional also brings strategic thinking and systems knowledge to the table. The role demands excellent communication skills, a capability to build and maintain relationships, and a collaborative spirit, all supported by a solid proficiency in Microsoft Office applications.

Essential Hard and Soft Skills for a Standout Configuration Analyst Resume
  • Data Management
  • PDM Systems
  • Configuration Tools
  • Documentation Writing
  • SQL Knowledge
  • System Testing
  • Workflow Setup
  • Report Building
  • Contract Management
  • Microsoft Office
  • Detail-Oriented
  • Effective Communication
  • Problem Solving
  • Adaptability
  • Teamwork
  • Time Management
  • Analytical Thinking
  • Service Focus
  • Quick Learning
  • Cultural Awareness

Summary of Configuration Analyst Knowledge and Qualifications on Resume

1. BA in Computer Science with 4 years of Experience

  • Experience as a Configuration Analyst, Business Analyst or Business Systems Analyst
  • Experience in a client facing role, preferably within an IT delivery capacity
  • Experience working for Insurance clients will be central to success
  • Good Excel user or have a strong working knowledge of formulas and functionalities 
  • Able to demonstrate and provide examples of where partnered effectively to define business requirements
  • Ability to write business requirements that gather the clients' key criteria 
  • Ability to align these to commercial and technical considerations will be a key to success
  • Ability to listen to clients, soft skills and client relationship management skills
  • Experience in managing interdependencies between team, business and client
  • Experience in approaching commercial decision making, prioritisation and deadlines

2. BA in Information Technology with 3 years of Experience

  • Ability to CI analyst training
  • Working knowledge of MS Outlook/Word/Excel/PowerPoint, with Project & Visio
  • ITIL v2 or v3 Service Manager’s Certificate or equivalent 
  • Have Prince 2, APM, MSP, or other suitable Project/Programme Management Qualification
  • Detailed understanding of the financial services sector with insurance knowledge 
  • High level of customer focus and service excellence.
  • Experience in SaaS and/or Consulting is an asset
  • Exposure to insurance product design, e-trading or TCF guidelines
  • Experience in Stakeholder management or workshop facilitation 
  • UI/UX design understanding at a conceptual level

3. BA in Engineering with 5 years of Experience

  • Knowledge and experience with RESTful API 
  • Experience with SaaS integrations (SAP, PeopleSoft, Active Directory, etc.) 
  • Experience troubleshooting in a SaaS environment.
  • Experience developing reports and dashboards 
  • Basic understanding of administration of CRM applications (Zendesk, Dynamics, Salesforce, Oracle, etc).
  • Previous work experience with SQL or other databases 
  • Strong Project Management skills desirable.
  • Ability to create and deliver status reports and dashboards
  • Strong verbal and written communication skills.
  • Effective time-management skills and the ability to prioritize work assignments.

4. BA in Business Information Systems with 2 years of Experience

  • Ability to prioritize continually/multi-task and manage in a fast-paced environment
  • Understanding and coping with constant change
  • Strong analytical skills, detail orientation
  • Able to critical thinking/problem-solving, judgment, and decision-making
  • Ability to build and manage relationships
  • Ability to communicate effectively at all levels within the organization (written, verbal/presentation and active listening)
  • Skilled at working within a team-oriented, collaborative environment
  • Customer-centric skills, and ability to understand internal and external customers
  • Experience with core software applications, including Microsoft Word, Excel, Outlook, and PowerPoint
  • Ability to strategic Thinking/Systems Aptitude

5. BA in Project Management with 6 years of Experience

  • Aerostat systems operating knowledge in at least one of the following systems: RAID / PGSS / PTDS / PSST-M / PSST-L/TARS.
  • Able to understand, speak, read and write English fluently.
  • Familiar with EIA 69C Configuration Management Standard or Military Handbook 61A.
  • Able to perform the following physical activities: stooping, climbing, prolonged standing, prolonged sitting 
  • Able to work in areas where a potential could exist for exposure to physical, chemical or biological agents.
  • Able to use the Personal Protective Equipment (PPE) required in certain areas
  • Must comply with OSHA, EPA, Fire Regulations and published company work rules.
  • Able to work in interior and exterior work environments, sometimes in inclement weather.
  • Ability to look for explanations of the current state without blaming other people

6. BA in Computer Science with 4 years of Experience

  • Proficient in use and administration of Automated Logistics Control System (ALCS) or Windchill PDM
  • Willing to learn new tools and work with a variety of technical and non-technical disciplines
  • Ability to pro-actively interface with team members
  • Experience working in an Engineering team environment, interfacing with Hardware, Systems or Test Engineers
  • Understands principles, standards, and processes, such as described in EIA-649, Configuration Management Standard
  • Demonstrated ability to support multiple ongoing projects and parallel release activities
  • Strong oral and written communication skills
  • Have basis of Estimate (BOE) Certified and proficient in Microsoft Office
  • Ability to obtain a secret clearance
  • Strong analytical thinking and problem solving skills.

7. BS in Computer Science with 3 years of Experience

  • Experience with any or all of the following highly
  • MS SQL/ Mongo/Cosmos databases
  • Postman / SoapUI for functional and unit testing
  • Java, C++, or Python programming or scripting languages
  • JavaScript, HTML/CSS web technologies including JSON, YAML, and XML file formats, Data Formatting/Manipulation with Microsoft Office Tools
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Project, and Visio.
  • Experience working with and or Understanding of Azure / SaaS 
  • Experience with Jira, Azure DevOps background/experience 
  • Experience with Nimsoft/ServiceNow ticketing systems 
  • Experience in process improvement methodology and/or software development and deployment, or relevant experience
  • Experience in a manufacturing/production environment.
  • Ability to manage projects, schedules, budgets, and priorities.

8. BS in Information Systems with 4 years of Experience

  • Strong analytical/problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong PC skills, and proficiency in using standard software.
  • Knowledge of system process analysis and/or program management, estimating IT system development and testing.
  • Familiarity and experience with PLM/database structures, Product Lifecycle Management Software, Microsoft Dynamics BC365, and SQL
  • Ability to obtain and maintain a Secret Clearance 
  • Excellent organizational, communication, and time management skills.
  • Proficient in Microsoft Office Suite.
  • Strong client relationship, interpersonal, and team skills
  • Ability to work both independently and on client teams
  • Flexibility and proven ability to diagnose and resolve issues
  • Experience with Administering Nexus/Artifactory or related tools
  • Experience with MS SharePoint and Teams

9. BS in Software Engineering with 3 years of Experience

  • Experience working as a systems analyst, data configuration and basic programming skills (SQL and HTML), and strong analyst background experience in the benefits industry
  • Experience working with ETL (Extract, Transform, and Load) tools would be beneficial
  • Strong understanding of data and experience with data validation and manipulation using Microsoft Excel
  • Proven experience successfully balancing multiple projects, working with tight deadlines, and taking accountability for producing quality deliverables on time and within budget often across multiple, simultaneous projects that may involve different procedures and project team members
  • Experience working on a configurable technology platform
  • Collaboration with a global team, including taking accountability for quality on-time delivery of work
  • Strong written and verbal communication skills in English
  • Strong problem-solving skills to analyze data and requirements to find appropriate solutions
  • Confident, self-starter attitude and ability to work within ambiguity
  • Strong analytical and creative skills
  • Continuous improvement mindset – increasing task efficiency and effectiveness with each repetition and making recommendations for process improvement
  • Sense of accountability, owning one’s work, and taking pride in it
  • A logical and methodical approach to work with strong attention to detail

10. BS in Systems Engineering with 2 years of Experience

  • Knowledge of Agile software/system development
  • Experience with scripting (Perl, shell, groovy) and/or software development
  • Familiar with C++ and Java, knowledge of object-oriented design and software lifecycles
  • Familiar with VMWare and VOrchestrator and experience with external interfaces
  • Experience with large system integration
  • Experience with ICD 503, experience on New Moon or legacy programs
  • Experience delivering operational mission systems
  • Experience with on-site deployments
  • Must have an active TS/SCI clearance with a polygraph.
  • Demonstrated understanding of business drivers impacting IT systems.
  • Tertiary qualifications or equivalent experience in IT or a related field.
  • Working knowledge and application of SQL, and MS Office products.
  • Experience working in an outsourced or offshored environment.

11. BS in Information Technology with 4 years of Experience

  • Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment
  • Ability to follow through on and successfully execute tasks while adhering to specified quality standard
  • Excellent problem-analysis, troubleshooting, problem-solving, and decision-making skills
  • Strong organizational, and analytical skills and strong attention to detail
  • Possess a proactive mindset to seek information to create effective solutions
  • Strong project management and project planning skills
  • Skills in delegating tasks and responsibilities
  • Skills in coaching, mentoring, team building, and motivating others
  • Proven ability to build rapport while providing superior customer service and maintaining positive relationships with internal teams and client contacts
  • Ability to work well independently and as a team member
  • Excellent interpersonal, verbal, and written communication skills
  • Intermediate experience in the Microsoft Office Suite, including Word, Excel, Access, and Outlook.
  • Requires strong orientation to customer satisfaction.
  • Demonstrated working knowledge of multiple business disciplines.

12. BS in Information Systems with 3 years of Experience

  • Business and/or Business Analysis product knowledge in Superannuation, Pension, Defined Benefit and Redundancy Funds
  • Knowledge of Link Group's core registry systems, web platform, and other supporting applications
  • Knowledge of Link Group IT's software development life cycles.
  • Adaptability to working hours to meet business needs.
  • Excellent verbal and written communication skills.
  • Sound understanding of IT application and system design best practices.
  • Requires ability and willingness to educate and train others.
  • Knowledge and use of relevant PC software applications and skills to use them effectively.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Requires ability and willingness to work on multiple projects at one time and priority setting.
  • Demonstrated ability to initiate, promote, and exhibit team-oriented behavior.
  • Ability to work in a fast-paced, small program environment with limited direction
  • Experience with Product Master Data Management (PMDM) principles, methodologies, and processes
  • Knowledge of reporting & analytics tools and methods related to Data Management
  • Proficient with MS Office tools including Excel

13. BS in Software Engineering with 5 years of Experience

  • Effective presentation skills and interpersonal communication skills.
  • Must be able to participate in meetings with all levels of management within the organization
  • Detail-oriented, excellent follow-up, service-oriented, quick learner, and team player.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Appreciation of cultural diversity and sensitivity toward the target population
  • PTC Windchill software or other Enterprise Product Data Management (PDM) systems
  • Proficiency in Microsoft Office applications
  • Experience in contract and/or subcontract management
  • Experience facilitating change boards and multi-discipline reviews
  • Experience supporting hardware reviews and configuration audits
  • Knowledge of and/or experience with Data Management: scheduling, tracking, and submitting data and working with data repositories
  • SharePoint or other workgroup collaboration tools
  • Drafting and/or CAD exposure and/or training to facilitate drawing and model review
  • Understanding of standard biotech manufacturing process, Quality inspection/release & product testing, engineer validation, purchasing, planning, product development and material handling

14. BS in Information Technology with 3 years of Experience

  • Skilled in analytical, mathematical, and creative problem-solving techniques
  • Knowledge of Oracle, Agile PLM, and Salesforce
  • Excellent communication skills and ability to work autonomously
  • Implementation, Product Support, or Tester Experience
  • Analytical and Business Analysis skills
  • Experience in IT or a related area, be a quick learner and self-starter
  • Have strong communication skills, written and oral, and be proficient in MS Office (Word, Excel, and PowerPoint).
  • Strong organizational skills and attention to detail.
  • Ability to interface with persons of multiple disciplines and job functions, including engineers, program managers, production personnel, and outside vendors.
  • Self-starter willing to work in a fast-paced production environment.
  • Prior work experience working on or in a military/government-related position.
  • Ability to interrogate, and analyze SAP to be able to provide resolutions and data screening
  • Qualified use of SAP PLM, Product Structures, Material Master (MM)
  • Understanding of workflow principles and execution
  • Experience in managing and maintaining system-based rules and logic

15. BS in Software Engineering with 4 years of Experience

  • Methodical evaluation of results and application corrections
  • SAP variant configuration experience
  • Microsoft Office literate with experience in advanced Excel features such as Functions, Formulas, Lookups, and Pivots
  • Any experience with Microsoft Power Platform 
  • Impeccable attention to detail and strong organizational skills
  • Flexibility to adapt to changing requirements
  • Someone who can rely on their previous experiences to plan and accomplish future goals
  • Ability to lead cross-functional projects and interact with team members at all levels
  • Ability to work well under general supervision
  • Excellent written and verbal communication skills
  • Experience with QNXT payment processing procedures, experience with QNXT configuration
  • Experience with interpreting provider contracts, terms, and fee schedules for provider configuration and maintenance
  • Experience working in healthcare-related systems as a business analyst or programmer (All Levels)

16. BA in Health Administration with 2 years of Experience

  • Experience in computer technology and/or information systems
  • Interpersonal, communication, and collaboration skills to work with a complex user base
  • Expertise in MS Office and knowledge about the Primavera Unifier is nice to have
  • Functional knowledge of Oracle Primavera P6 or MS Project is nice to have
  • Knowledge of SQL is nice to have
  • Have configuration analyst, business analyst, or equivalent experience
  • Excellent interpersonal skills and the ability to work collaboratively with internal and external departments and vendors.
  • Strong computer skills including working knowledge of Microsoft Office Suite (Access, Excel Word, PowerPoint, Visio, SharePoint, Project, etc.), Microsoft Management Studio (SQL), and TFS.
  • Ability to learn and master multiple systems to support daily business operations and ensure ongoing business needs are supported when changes.
  • Proficiency with Microsoft Office software such as Excel, PowerPoint, Excel, etc.
  • Working knowledge of computer software applications eg VBA
  • Extensive experience with databases as well as interpretation and manipulation of related data.

17. BS in Engineering Management with 5 years of Experience

  • Experience with UHC Secondary Platforms (NDB, COSMOS, NICE and PULSE)
  • Understanding of physician, facility, and ancillary contract reimbursement methodologies to support Medicare, Medicaid and Commercial products
  • Working experience within Excel, and QNXT
  • Working experience reading and understanding claims.
  • Working knowledge of reading and reviewing claim and coding types.
  • Excellent verbal and written communication skills.
  • Have Remedy (Ticket Tracking) experience and strong MS Office (Word, Access DB Info Path, etc.)
  • MS SQL experience and healthcare background.
  • Proficiency with Microsoft Office Suite, SQL or SAS, and Tableau
  • Previous experience with a care management platform and/or other CRM tool, configuration experience
  • Strong verbal and written communication skills.
  • Experience in data management and reporting
  • Exceptional attention to detail
Relevant Information
Configuration Management Analyst Skills, Experience, and Job Requirements