• Creating vehicle data by system and product business rules
• Build vehicle data records used internally by various
• Analyzes business and user needs, documenting requirements.
• Review provider contract terms and translate them into Health Rules configuration.
• Review provider demographic information including affiliated entities, TINs, NPIs, and Locations, and translate them into Health Rules configuration. 
• Comprehensive understanding of the application functionality
• Collaborates with internal teams to support effective customer requirement gathering
• Reviews and recommends changes to existing configuration
• Updates configuration and creates new configuration
• Provides system configuration support based on system functionality
• Manages configuration tasks assigned across multiple customers
• Tests configuration for accuracy assists in the peer-to-peer review
• Creates and attaches required documentation to assigned JIRA tickets
• Provides basic training and support to Configuration Specialist

Skills: Data Configuration, Business Rule Application, Requirement Analysis, Contract Translation, Provider Information Configuration, Application Functionality, Configuration Management, Testing and Documentation.

• Provide infrastructure support for servers, network, and end-user devices (including AR/VR technology)
• Identify, track, and resolve issues and risks affecting tasks/assignments
• Architect systems and interfaces for interacting components
• Architect app strategy to functional and technical standards
• Provide support toward deployment of application releases into production
• Work with internal resources and third parties/vendors for the flawless execution of projects
• Meet service commitments for assigned deliverables and proactively provide work status
• Proactively resolve production problems quickly and effectively
• Architect app strategy to functional and technical standards
• Provide support toward deployment of application releases into production
• Work with internal resources and third parties/vendors for the flawless execution of projects
• Meet service commitments for assigned deliverables and proactively provide work status
• Proactively resolve production problems quickly and effectively
• Identify, track, and resolve issues and risks affecting tasks/assignments
• Architect systems and interfaces for interacting components

Skills: Infrastructure Support, Issue and Risk Management, Systems Architecture, Application Strategy, Production Deployment, Project Execution, Service Commitment, Problem Resolution.

• Design and implement a manufacturing data strategy, data governance, data inclusion, data management, as well as models that resolve current and future manufacturing business issues
• Provide factory teams with technical expertise in business requirements
• Develop data fluency and data community across the manufacturing community
• Ensure that all projects are delivered on time, within scope, and budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Manage the relationship with stakeholders to make communication easy and transparent
• Help with risk management to minimize project risks
• Create and maintain comprehensive project documentation
• Meet with stakeholders to determine project/model requirements
• Use and continually develop leadership skills
• Attend conferences and training to maintain proficiency
• Provide insight and continuous improvement on processes, reporting, and metrics to the IT PMO and assist PMs
• Provide business analysis and support for one or more enterprise applications
• Analyze, design, and test enhancements to new and existing applications
• Work with customers and the development team to gather and interpret user/system requirements into design specifications

Skills: Manufacturing Data Strategy, Data Governance, Technical Expertise, Project Management, Stakeholder Communication, Risk Management, Business Analysis, Process Improvement.

• Analyse and interpret changes to data structure or configuration made by the development teams
• Discuss the changes and their functional impact with the development teams
• Document the configuration options associated with the data changes
• Work with the Lead Configuration and other configuration analysts to determine the best way to apply client-specific configuration
• Carry out validation and testing of the configuration change liaising with the QA function
• Provide infrastructure support for servers, network, and end-user devices (including AR/VR technology)
• Provides support during releases and system upgrades
• Fostering strong relationships with Customer Success and cross-functional teams to holistically address customer issues and provide additional insights from a customer perspective
• Reporting and tracking bugs and enhancement requests affecting users
• Support the Customer Success Manager (CSM) led customer success plans, by assisting in product and phased rollouts, supporting value-driven conversations with the customer 
• Increase adoption, and introduce new product functionality that will deliver results
• Quickly establish/nurture rapport and a positive relationship with customer stakeholders
• Maintain updated configuration workbook templates and documentation of configuration settings customers.
• Proactively identify implementation risks and mitigate them effectively and efficiently and facilitate User Acceptance Testing (UAT) specific to customer configuration
• Develop detailed project plan schedules and weekly status reports to ensure accountability for milestone dates and work quality

Skills: Data Structure Analysis, Configuration Documentation, Validation and Testing, Infrastructure Support, Customer Success Collaboration, Bug Reporting, Implementation Risk Mitigation, Project Planning.

• Configure and design products for the clients and execute tasks related to the project plans.
• Configure products according to business requirements, assessing feasibility and collaborating with Business Analysts to refine requirements
• Become proficient in understanding product capabilities, exhibiting clear and current knowledge of product enhancements and the roadmap.
• Translate client needs into design strategies.
• Design layouts using graphic design tools including design software.
• Collaborate cross-functionally with Business Analysts and Engineering resources to ensure successful end-to-end delivery of client solutions.
• Approach QA with tenacity, executing thorough QA processes and leveraging available automated testing solutions.
• Adhere to process workflows, SLAs, and escalation protocols
• Drive the development and oversight of a configuration management function and corresponding system (CMS), including configuration item (CI) definitions, relationships, and key attributes (e.g., unique identifiers, license details, SLAs, version, renewal dates)
• Ensure key attributes are maintained and updated.
• Establish processes and a governance mechanism to assure compliance with, and integrity of, CIs and configurations required to control the delivery of IT services.
• Govern the inventory of all assets and CIs, provide status reports on the inventory and any proposed changes on a scheduled basis, and perform audits of internal teams and suppliers.
• Interact with Service Delivery Managers and suppliers to ensure processes and procedres exist such that changes to configuration do not hurt overall service delivery and that they are propagated across all internal and external systems and the CMS.
• Ensure the proper accountabilities and controls are in place (internally and externally) to prevent and manage risks, ensure compliance with contractual obligations, and avoid software usage/entitlement compliance and audit issues.

Skills: Product Configuration, Requirement Assessment, Product Knowledge, Design Strategy, Graphic Design, Cross-functional Collaboration, Quality Assurance, Configuration Management.

• Responsible for customized production configurations for existing and new customers
• Accountable for integrating new products into the global implementation framework
• Provides internal partners with technical expertise on implementation plans and release requirements
• Configures production environments to integrate technical knowledge and functional relationships of all systems, products, and services
• Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources
• Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts
• Interprets and translates customer requests into parameter values across Mastercard's internal systems to ensure compliance with Mastercard’s processing standards, specifications, and rules
• Contribute to process improvement efforts and initiatives to enhance the customer experience
• Leverages technical expertise to explain technical concepts to senior team members
• Provides training or explanations to the extended team, internal Mastercard teams and potential customers on Mastercard processing, products and services.
• Leads medium-sized projects/initiatives as an individual contributor with knowledge of Mastercard's products/services and implementation standards
• May act as vertical lead to provide mentorship, maintain and update project documentation
• Undertake and take responsibility for completion of assigned work in a timely and accurate manner
• Maintain and log accurate time recording for all work complete
• Monitor/take ownership/resolve technical queries

Skills: Production Configuration, Product Integration, Technical Expertise, Issue Resolution, Implementation Management, Customer Support, Process Improvement, Technical Training.

• Analyze business needs, document requirements and translate needs into functional, non-functional, and/or technical specifications for care management system to support utilization management
• Lead, manage and execute the development and implementation of the processes, tasks, and workflows for utilization management programs via set-up and configuration in the care management system
• Maintain knowledge of the administrative and business configuration rules and codes as well as setup and configuration for all other entities and functional areas of the care management system
• Create and maintain job aids and user manuals for system users
• Maintain the reporting and documentation templates and keeps current with technical and business needs
• Lead unit testing and regression testing of functionality before production implementation to ensure that the system meets business and user requirements
• Research and document issues before reporting to the development teams.
• Monitor backlog of setup and configuration items and implement approved configuration changes as per documented requirements.
• Train system users on system functionality and workflows and ensure teams maintain competency using system
• Utilize the tracking system for any managed enhancements and changes to system configuration
• Provide subject matter expertise and operational support to internal and external business partners
• Build reporting from the utilization management platform to answer business questions and monitor program performance
• Design, develop, and configure applications to meet market and/or client requirements end-to-end from analysis.
• Design, implementation, and quality assurance (including testing).
• Delivery and maintenance of the software product or system or for a specific phase of the lifecycle.
• Apply knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity.

Skills: Business Needs Analysis, System Configuration, Workflow Management, Documentation, Testing and Quality Assurance, User Training, Operational Support, Reporting and Analysis.

• Collaborate with other staff/departments to formulate and define system scope and objectives based on user-defined needs.
• Performs root cause analysis on issues and supports resolution.
• Ensures the proper supporting documentation exists and is maintained for all configuration activities.
• Effectively meet deadlines for assigned tasks, test claims to make sure claims are being processed correctly as per the contract terms.
• Functions as subject matter expert for industry and system-related issues primarily as it relates to provider contracts and configuration.
• Create and maintain all appropriate logs for custom fee schedules and capitation agreements.
• Coordinates configuration activities with other staff (e.g. business analysts, development team.) 
• Provides feedback to leadership regarding any problems, process issues, policies, or procedures that may be of concern or need to be addressed within the configuration system.
• Configuration Analyst to support Surface Ship Torpedo Defense (SSTD) Configuration Management (CM) requirements and other pertinent Logistics/Configuration Management Systems for US Navy ships and Foreign Military Sales (FMS).
• Be responsible for SSTD, and Configuration Management (CM) support using iPDM, CDMD-OA, CIDMS, and other pertinent Logistics/Configuration Management Systems.
• Gather, process, analyze, reconcile and enter SSTD systems engineering data and fleet modernization data in support of Ship Alteration Systems, Temporary Alteration Records, Engineering Change Orders, Engineering Change Proposals, Navy Training System Plans and Interactive Electronic Technical Manuals.
• Provide technical writing support for the review and development of SSTD technical procedures, processes, and manuals that are published in MS Office applications, Adobe PDFs and IETMs.
• Collaborate with other team members in the development, production and distribution of SSTD documentation materials within GDIT and to various government customers.

Skills: System Scope Definition, Root Cause Analysis, Documentation Management, Claims Testing, Industry and System Expertise, Configuration Coordination, Technical Writing, Logistics/Configuration Management.

• Plan, schedule, and perform audits for assigned systems to include auditing system operation, documentation, system data, and modification process.
• Develop procedures, flowcharts, and other similar documents to support the Configuration Management Program.
• Prepares spreadsheets, charts, and presentations for meetings as applicable.
• Review drawings analyze for impacts and submit review comments as applicable.
• Research databases to determine technical documentation requirements for reliability, maintainability, and availability, life cycle impacts, source issues, and con-figuration impacts.
• Develop, execute, and maintain reviews and comments on configuration management support plans, policies, procedures, and similar data.
• Coordinate documentation requirements planning and scheduling, and track throughout the project life cycle.
• After modifications or construction of new FSEU (facilities, systems, equipment, & utilities) have been implemented to assign critical or configured system(s), verify that all documentation affected by such changes or modifications has been updated.
• Evaluate findings and error trends, coordinate and report findings with management and departments involved to determine root causes, and develop corrective/recurrence control plans with affected departments/individuals.
• Provide management of engineering/technical documentation/records and document closure of work packages.
• May serve in a lead capacity, tracking work assignments and mentoring others in the department.
• Daily interface with multiple disciplines across the company, NASA, and contractors.
• Group setup and maintenance including product and rate integration, group termination and reinstates, billing batch error management, group audits, testing of software releases and fixes.
• Ensures the accuracy and timeliness of group transactions, claims system configuration, ancillary system interfaces, and/or report processing by maintaining and implementing the system setup for new and revised products.

Skills: Audit Planning, Configuration Management, Technical Documentation, Impact Analysis, Root Cause Analysis, Documentation Coordination, System Modification Verification, Team Leadership.

• Directly responsible for providing strategizing/managing the configuration of Logistics Products (Operator/maintenance manuals, illustrated parts books, parts provisioning) through program phases and milestones.
• Review engineering drawings, proposed/approved engineering changes, determine impact, and guides the Logistics Team on what changes and when changes will need to be implanted
• Works with the same drawings and changes to determine if issues or problems exist that could prevent implementation into Logistics’ combat vehicle products.
• Documents and reports problems and works directly with engineering and vendors to obtain required technical data and information to provide to internal Logistics customers.
• Maintains detailed tracking documentation on configuration, configuration requirements, and current status.
• Provides regular and accurate updates to the programs and other stakeholders regarding configuration status, risk, and risk mitigation recommendations.
• Attends and participates in program/Integrated Product Team (IPT) meetings, working with internal/external customers
• Provide configuration status and requirements, commonality information and develop strong relationships with key internal/external personnel to accomplish Logistics project goals.
• Provides internal and external influence to the design of vehicle platforms and their’ components to improve maintenance supportability and commonality of those platforms.
• Supports Logistics products through design influence in vehicle platforms and the platform’s Technical Data Package.
• Attends and participates in Logistic Team and Maintenance/Commonality Team meetings, and actively assists in developing the Team SharePoint site.
• Supports development of Basis of Estimates (BOEs) in response to Request for Proposals (RFPs).
• Provides input and assists in the development of Logistics’ Business Management Systems (BMS) processes.
• Promotes a safe, inclusive, and ethical work environment, following BAE Systems’ Code of Conduct.

Skills: Configuration Management, Engineering Change Review, Logistics Support, Technical Documentation, Risk Mitigation, Stakeholder Collaboration, Platform Design Influence, Business Management Systems.

• ITIL or CMMI qualification (preferably in configuration management)
• Experience in working with configuration as code and in working with Cloud Services
• Experience working within a microservices-based environment
• Qualification in software development
• Experience in supporting cloud-native enterprises
• Experience in designing and implementing a Configuration Management System 
• Have claims system configuration experience.
• Understanding of Medicare and Medicaid fee schedules 
• Ability to interpret/implement contracts using these code set
• Knowledge of institutional/provider billing practices, Claims Processing, and related coding procedures.
• Self-starter, with the ability to work independently to complete work and projects.
• Well-developed problem-solving and analytical skills.

Qualifications: BS in Information Technology with 5 years of Experience 

• Have technical automotive knowledge/experience
• Organized, detail-oriented person with acute logical thinking
• Analytical, meticulous, serious, and perfectionist
• Punctual under all aspects and circumstances
• Teamwork abilities and very good communication skills
• Professional appearance, elegant use of language
• Experience using the QNXT platform version 4.7 or greater.
• Experience with BMC Remedy, experience performing internal audits
• Knowledge of ITIL, CMMI, and ISO quality and service management framework and standards
• ITIL Foundations certification or able to obtain within the first year
• Strong planning, time management, communication, organization, and writing skills
• Ability to drive implementation, influence and promote CM principles and processes
• Ability to multitask and interface with technical leads and managers

Qualifications: BS in Systems Engineering with 4 years of Experience

• Ability to obtain/maintain Public Trust (T3 level) Clearance
• Ability to perform CM functions and provide CM training and guidance to team members
• Relevant Configuration Management experience
• Understanding of CM and QA principles and management processes
• Demonstrated ability to determine work requirements and perform work without supervision
• Self-starter, detail-oriented with analytical and problem-solving abilities
• Relevant degree or equivalent certification
• Proficiency with CM and QA-related software/tools
• Proficiency with MS Suite of Tools including SharePoint, Visio, and repositories
• Windows operating system and its utilities
• Excellent analytical and organizational skills, including the ability to work with all levels of personnel
• Excellent oral and written communication including good grammar, voice and diction
• Strong MS Office skills

Qualifications: BS in Computer Science with 3 years of Experience 

• Experience supporting packaged applications or another related discipline.
• Have domain knowledge in the area supported by packaged application. 
• Solid verbal and written communication skills, solid Interpersonal skills
• Ability to coordinate activities with team members and other stakeholders.
• Excellent customer service skills.
• Must have a strong work ethic, and a positive attitude.
• Ability to work independently or on a team and ability to run SQL queries
• Ability to multi-task and change priorities with effective results.
• Knowledge of configuration within a packaged/ customizable off-the-shelf software application.
• Experience supporting Real Estate Finance, Property Management, or Investment Accounting applications
• Experience support enterprise financial accounting systems or other ERP systems
• Experience with Yardi Voyager Commercial Property Management Software or similar management systems
• Intermediate or higher skill level using Microsoft Excel, specifically VLookup, Index/Match, ETL, and managing large data sets.

Qualifications: BS in Information Systems with 4 years of Experience 

• Experience in the Financial Industry.
• Effective planning, scheduling, coordinating small to medium projects, meeting deadlines, and managing multiple projects concurrently.
• Experience configuring business systems/platforms, specifically Fiserv and/or FIS systems,
• Experience collaborating with departments to identify, document, and communicate needs and provide configuration solutions.
• Experience analyzing and validating, functional and technical requirements.
• Experience performing current state analysis of existing business systems, applications, and functions.
• Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous improvement environment.
• Excellent facilitation and organizational skills.
• Strong critical/analytical thinking and problem-solving skills.
• Excellent understanding of concepts of project planning and project management techniques to assist in small projects and/or group initiatives.
• Excellent ability to lead, train, mentor, and help others grow in their careers.
• Ability to influence a culture of embracing change, taking a consultative lead, collaborating for results, putting clients and consumers doing it right, and going beyond
• Understand core systems, applications, and technical platforms.
• Working knowledge of a variety of technologies and platforms, including legacy midrange, client / server and web services.

Qualifications: BS in Systems Engineering with 3 years of Experience 

• Experience in the inspection of complex aerospace hardware
• Experience with AS9100 quality systems, AS5553 counterfeit prevention, and AS9102 first article inspection
• Certification in rework/repair IPC 7711/7721 and bare board IPC-600
• Deltek Costpoint software experience
• Certification in IPC-610, IPC-620 and J-STD-001 inspection methods
• Healthcare experience providing pricing and/or benefits configuration or support on IKA, Facets, MHS, Diamond, or a similar payer system
• Configuration knowledge of Medicare/Medicaid 
• Understanding of CMS guidelines for MA’s, PFFS, and Medicaid products
• Experience with Microsoft Project, Office, and Visio.
• Superb written and verbal English language communication skills, as well as interpersonal skills
• Able to communicate and influence peers, directors, and executives to set clear expectations and realistic goals. 
• Expert in the presentation of configuration ideas, status, solutions, and results
• Superior task management skills, with the ability to work under pressure, independently, or as part of a team in situations in which multiple priorities are likely

Qualifications: BS in Software Engineering with 4 years of Experience 

• Experienced in eliciting requirements from business users to define and document project requirements
• Ability to perform business analysis and translate the outcome into definable software functionality
• Knowledge of computer software systems and applications and database set-up and management. 
• Expert in the use of Word, Excel, Visio, and other tools used for documentation and reporting purposes including MS Excel, MS Access, Crystal Reports, and Microsoft Project (or other related project management software).
• Meticulous attention to detail. 
• Strong analytical, problem-solving, negotiation, and collaboration skills, based on goal and results orientation. 
• Process-driven, with proven ability to plan and execute multiple concurrent projects
• Experience required in all or most of the following: Medicaid, Medicare, ITS, FEP, knowledge of healthcare governmental strategy and business model, PPACA/HCR, Healthcare Exchange, EDI transactions, ICD-9 to ICD 10 conversion, Facets experience 
• Ability to create and deliver status reports and dashboards
• Strong verbal and written communication skills.
• Effective time-management skills and the ability to prioritize work assignments.
• High level of customer focus and service excellence.
• Strong analytical thinking and problem-solving skills

Qualifications: BS in Information Technology with 3 years of Experience

• Experience in Microsoft Infrastructure Support
• Experience with Application Architecture, Office 365, MaaS360, Microsoft System Center Configuration Manager (SCCM
• Experience in Zendesk and others such as Customer Care or Help Desk experience
• Knowledge and experience with RESTful API.
• Experience with SaaS integrations (SAP, PeopleSoft, Active Directory, etc.).
• Experience troubleshooting in a SaaS environment.
• Experience developing reports and dashboards.
• Basic understanding of the administration of CRM applications (Zendesk, Dynamics, Salesforce, Oracle, etc).
• Previous work experience with SQL or other databases.
• Strong Project Management skills and proficiency in Microsoft Office Suite
• Must be self-motivated, able to take initiative, and ability to thrive and drive results in a collaborative environment
• Must possess strong organizational and prioritization skills and competence and capacity to handle multiple initiatives while managing conflicting priorities
• Experience in using the Microsoft Office Suite including Excel and Word 

Qualifications: BS in Data Science with 6 years of Experience 

• Experience pricing medical claims based on payer-provider contracts
• Facets NetworX pricing configuration experience and ability to run complex Access queries 
• Experience performing backend updates to Facets via Access 
• Knowledge of Rate Manager/Winstrat 
• Exposure to SQL, Python, or similar database languages
• Ability to migrate configuration from test account to other test accounts, and then to production 
• Ability to develop strong cross-functional and collaborative relationships with internal and external partners
• Ability to work with a wide variety of people and personalities
• Experience in using the Microsoft Office Suite including Excel and Word 
• Demonstrated ability to learn/adapt to other computer-based systems and tools
• Experience partnering with multiple small teams with high visibility across products/business capabilities 
• Experience identifying and managing dependencies within and across teams 
• Knowledge of technical writing-related user materials including job aids and manuals

Qualifications: BS in Network Engineering with 4 years of Experience 

• Experience performing Configuration and Data Management tasks.
• Coordinate changes using defined change management practices while maintaining configuration control.
• Ability to proactively interface with team members and internal and external customers.
• Experience guiding individuals to accomplish change management steps in a timely manner.
• Manage Contract Data Requirements List (CDRL) and Data Item Deliverable requirements.
• Strong attention to detail and the ability to work with minimal supervision.
• Strong analysis skills: Ability to evaluate the current environment, gather needs, and propose recommended CM solutions.
• Experience with Microsoft Office tools and advanced features: Excel, Word, and PowerPoint.
• Experience with the Atlassian Tools, Jira, ClearQuest, Windchill PDM or other Product Lifecycle Management tool, and SharePoint.
• Knowledge of EIA-649, National Consensus Standard for Configuration Management.
• Knowledge of GEIA-859, Data Management.
• Certifications from either NDIA or CMII in Configuration Management.
• Experience with problem management, change control, and how to influence change without direct control within a decentralized business unit culture

Qualifications: BS in Systems Analysis with 3 years of Experience