WHAT DOES A CONFIGURATION ANALYST DO?

Published: August 28, 2024 - The Configuration Analyst ensures that Configuration Management processes are effectively implemented and maintained throughout the product life cycle. Collaborates with project management to uphold adherence to Configuration Management standards and procedures among team members. Manages the Configuration Management database and oversees the application of correct methods to all project documentation.

A Review of Professional Skills and Functions for Configuration Analyst

1. Analyst Configuration Duties

  • Configuration Support: Responsible for supporting and developing the day-to-day activities across the configuration of the core lending platform product.
  • Financial Decision-Making: Provides critical financial decisions throughout the Banking and Payments directorate.
  • Team Collaboration: Working closely with the Asset Finance and Leasing teams to provide configuration support.
  • Operational Integrity: Assisting with the day-to-day operations and driving functionality integrity in the process across the niche Lending platform.
  • Compliance Assurance: Ensuring behaviors support business and regulatory requirements.
  • Issue Resolution: Resolution of investigations and presenting configuration solutions.
  • Change Management: Analysis of release notes and assessing new changes, new updates, and configuration.
  • Testing Coordination: Work closely with the testing team to perform test plans and test data ready for testing.
  • Configuration Management: Apply and administer established Configuration Management procedures and processes for configuration identification, control, status accounting, and auditing.
  • Engineering Coordination: Coordination of engineering investigation requests, releases/changes, monitoring and reporting of standard and unique statuses and metrics, and generation of multiple media formats for deliverable technical data package.
  • Activity Administration: Participate in the coordination and administration of assigned configuration management activities relative to identification, control, and accounting for systems and/or equipment by contractual requirements.
  • Change Implementation: Establish procedures for and implement the introduction of changes to engineering documents for an assigned program.
  • Change Coordination: Reviews and analyzes released engineering change data and coordinates changes with engineering, quality, support, manufacturing, and engineering data control activities.
  • Compliance Review: Ensures that customer requirements are implemented and reviews change accounting activity to ensure compliance with configuration management policies.

2. Configuration Analyst Details

  • Technical Advising: Provides advice to customer technical personnel on the conceptualization, development, and implementation of a broad range of information systems issues, including hardware/software integration, compatibility, and multiple platforms.
  • Incident Review: Supports review of Incident tickets for completeness and tracking of configuration updates from technical review teams.
  • Document Review: Review and update Configuration Management documents for customer IT systems.
  • Compliance Management: Baseline Configuration and DISA STIG Compliance and documentation.
  • Change Management: Change Request review and processing, prepare presentation materials.
  • Technology Selection: May justify the selection of new technology to support Configuration Management.
  • Compliance Reporting: Provide a weekly PIV card compliance report and distribute it to Government stakeholders.
  • Meeting Support: Assist Government Change Manager in conducting Change Control Board meetings, track action items between meetings, document updates, capture, and report meeting minutes and stakeholder activities.
  • Track action items between meetings and document updates
  • Meeting Management: Capture and report meeting minutes and stakeholder activities.
  • IT Support: Provide support to IT project teams in the release planning for new software and hardware implementation.
  • Configuration Review: Provide a review of Configuration Item reports for asset tagging reconciliation and accounting.
  • Plan Updates: Update customer Configuration Management Plans and ensure the plan reflects current processes.
  • Configuration Analyst: Support Surface Ship Torpedo Defense (SSTD) Configuration Management (CM) requirements and other pertinent Logistics/Configuration Management Systems for US Navy ships and Foreign Military Sales (FMS).
  • Configuration Management Support: Be responsible for SSTD Configuration Management (CM) support using iPDM, CDMD-OA, CIDMS, and other pertinent Logistics/Configuration Management Systems.
  • Data Management: Gather, process, analyze, reconcile, and enter SSTD systems engineering data and fleet modernization data in support of Ship Alteration Systems, Temporary Alteration Records, and Engineering Change Orders.

3. Configuration Analyst Responsibilities

  • Audit Participation: Participate in periodic audits and reviews and communicate results to management.
  • Build Management: Manage software builds and changes to build lists and releases for the project.
  • Software Distribution: Manage distribution of all software to the user, track, and manage the purchase and renewal of all software and licenses in use by the project.
  • Configuration Analyst: Configuration Analyst CV Sample, Example, and Template.
  • Tool Administration: Administer IBM Rational CLM Tools (RTC, RQM, JRS, DNG).
  • Tool Customization: Perform engineering tool customization of RTC work items, workflows, specialized queries and reports, custom operations behavior, and user role creation and maintenance.
  • Documentation Creation: Create and maintain engineering tool process documentation.
  • Query Development: Develop, test, and deploy queries and reports using RTC Queries and JRS Reports.
  • Process Support: Support and enforce processes and work with all project teams to enhance and develop new processes.
  • Production Support: Provide production support to deployed engineering tools including mentoring both team members and client users in tool utilization.
  • Baseline Audits: Perform audits to ensure software and documentation baselines are established.
  • Compliance Collaboration: Collaborate with other HealthNow departments to ensure compliance with corporate standards and underwriting guidelines regarding all group enrollment and configuration standards.
  • Error Minimization: Minimize system errors and pending claims through effective research, analysis, solution development, configuration, testing, communications, and documentation of reactive and proactive corrective actions.
  • Documentation Collaboration: Collaborate with other team members in the development, production, and distribution of SSTD documentation materials within GDIT and to various government customers.

4. Configuration Analyst Accountabilities

  • Process Oversight: Be responsible for ensuring Configuration Management processes are in place across the product life cycle.
  • System Management: Responsible for managing system configuration in CMPro and conducting software audits on the system.
  • Project Collaboration: Work with project management to ensure the Configuration Management processes are implemented and followed by all project team members.
  • Process Improvement: Establish and monitor processes and procedures for continual improvement and to guard against breakdowns in the Configuration Management project lifecycle utilizing CMPro.
  • Project Briefing: Interface with and brief project management to maintain visibility of project configuration status.
  • Database Maintenance: Maintain Configuration Management database (CMPro) and ensure proper Configuration Management methods are applied to all project documentation.
  • Documentation Development: Research, write, evaluate, and implement plans, charters, and process documents for Configuration Management.
  • Training: Train team members in the role of Configuration Management.
  • Change Control: Manage and maintain the change control process and baselines.
  • Board Leadership: Lead and manage Local Configuration Review Boards (LCRB) and provide data/assist with the Configuration Control Boards (CCB) for projects.
  • Status Reporting: Produce reports indicating the status of configuration items and communicate to team members.
  • Project Audits: Conduct Configuration Management project audits.
  • Risk Analysis: Analyze processes and schedules and identify areas of risk or conflict.

5. Configuration Analyst Overview

  • Software Configuration: Create and maintain simple to medium complexity flexible benefits software configuration tasks in the Darwin platform.
  • Query Support: Support the internal Flex Delivery team queries.
  • Configuration Testing: Undertake configuration testing and complete configuration peer review.
  • Internal Liaison: Liaise with key internal business contacts including Project Managers and Consultants.
  • External Liaison: Liaise with 3rd party external software providers.
  • Application Development: Design, develop, and configure applications to meet market and/or client requirements end-to-end from analysis.
  • Quality Assurance: Oversee design, implementation, and quality assurance (including testing).
  • Lifecycle Management: Manage the delivery and maintenance of the software product or system or for a specific phase of the lifecycle.
  • Technology Application: Apply knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity.
  • Software Engineering Practices: Knowledge of professional software engineering practices and best practices for the full software development life cycle.
  • Requirements Gathering: Gather system requirements and oversee development.
  • CM Document Management: Manage updates to CM process documents in the IT library repository.
  • Technical Writing: Provide technical writing support for the review and development of SSTD technical procedures, processes, and manuals that are published in MS Office applications, Adobe PDFs, and IETMs.