• Performs targeted outreach and home visits to increase resident participation in and awareness of relevant supportive service and self-sufficiency programming
• Interpret program regulations and implement new programs and services
• Conduct comprehensive assessments of case management participant needs thorough individual counseling
• Provide resources to access food, clothing, short-term financial support, transportation, education, and healthcare as well as basic tools for self-advocacy
• Coordinate educational and/or community events that help residents become more self-sufficient
• Responds to residents, staff, and the public’s inquiries in a courteous manner, and resolving complaints in an efficient, professional, and timely manner
• Maintain updated information on referral sources for community-based supportive services
• Interact with residents and their families to build trusting relationships between the family and OHA Family and Community Services staff
• Completes individual Training & Service Plans (ITSP) with residents active in the ROSS program
• Cultivate the residents strengths and challenges them to reach stated goals

Skills: Community Outreach, Regulatory Compliance, Needs Assessment, Resource Coordination, Event Management, Conflict Resolution, Referral Management, Relationship Building

• Use effective recruiting and assessment methods that result in individuals participating in local educational and training programs
• Interact with all OHA departments, social service agencies, community partners, and resident organizations
• Attends resident organization meetings and interacts with resident youth in the study center
• Provide counseling in an individual, family, or group environment
• Maintain confidential resident files on services delivered and problems encountered
• Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to the residents
• Compile data and prepares weekly, monthly and quarterly reports
• Performs intake assessments and tracks resident’s progress via a database system as well as a filing system where client information is entered regularly
• Work closely with the Police Department and Omaha Public Schools
• Encourage resident parents to attend school-related functions
• Coordinates and ensures transportation needs are met

Skills: Recruitment Techniques, Community Engagement, Youth Interaction, Counseling Proficiency, Confidential Recordkeeping, Policy Communication, Data Management, Interagency Collaboration

• Plan and implement outreach strategies and efforts in each of the existing markets: metro Atlanta, Suwanee, McDonough, Middle Georgia, and Savannah.
• Maintain a calendar of outreach activities, including internal events, community events, workshops, and other communication opportunities.
• Identify new relationship opportunities through research online, email, phone calls, and meetings.
• Track all weekly communication and outreach using the CRM platform database.
• Oversee and manage the department’s budget through consistently monitoring and collaboration with management.
• Providing information and referral to individuals impacted by income barriers in society.
• Communicate regularly with Leadership, the Director of Education, and Workforce Development. 
• Ensures referral lists are up to date and accessible.
• Facilitates the distribution of educational materials internally.
• Identifies program efficiencies and opportunities to better reach underserved communities through provider and community outreach and ongoing program improvements.
• Cultivates relationships with key partners and supporting organizations.

Skills: Outreach Strategy, Event Coordination, Relationship Building, CRM Management, Budget Oversight, Resource Referral, Stakeholder Communication, Program Improvement

• Form and/or strengthen relationships with community-based (I.E., grassroots, system agencies, non-traditional, etc…) organizations and supports that can potentially enhance the lives of survivors
• Continue ongoing work with current partners and help expand partnerships with organizations engaged in gun violence prevention and intervention work
• Participate in outreach events and/or conduct outreach presentations with agencies and members of the community
• Conduct internal outreach and engage in relationship building to help increase their participation in ROAR services
• Conduct trauma-informed, and survivor-centered intakes, assess strengths and needs, develop needs assessments, and support plans, and provide case management services for clients
• Provide direct support to survivors of crime including crisis intervention, advocacy, court accompaniment, referral services and follow-up support
• Complete outreach and case management documentation and enter data accurately and timely in ROAR’s case management system
• Maintains productive and beneficial contact and working relationships with community agencies and organizations having missions similar to this enterprise.
• Assists in implementing new strategies for volunteer and community engagement and strengthens already established relationships.
• Supports long-term strategic plan for community outreach.

Skills: Community Partnership, Outreach Presentation, Trauma-Informed Intake, Crisis Intervention, Case Management, Data Entry Accuracy, Volunteer Engagement, Strategic Planning

• Work with a wide range of diverse audiences including hospitals, schools, workplaces, neighborhoods, etc.
• Assist in the development of strategies for promoting health at a regional and state level.
• Assist in the development of the health skills of individuals, groups and organizations and empowering them to make healthy choices.
• Participate in the delivery of the community engagement instruction and implementation of core initiatives.
• Advocate for increased recognition of preventative and promotional measures that can take place at a population level and which have a positive impact on the health of a community.
• Plans and executes successful internal and external development events including timeline creation and oversight, vendor relationships and event logistics with the objective of fundraising, community outreach and public education.
• Actively coordinates varying programs and special theme events throughout the year.
• Provides support and expertise for all fundraising and community outreach events.
• Assists in implementing new strategies for volunteer and community engagement and strengthens already established relationships.

Skills: Audience Engagement, Health Promotion, Skill Development, Community Instruction, Health Advocacy, Event Planning, Program Coordination, Volunteer Engagement

• Ability to adapt quickly to changing priorities in a fast-paced environment
• Experience working with diverse communities
• Excellent communication (oral and written) and presentation skills
• Proficiency in Microsoft Office
• Ability to synthesize complex issues into easily digestible material
• Flexible schedule and the ability to travel throughout NYC
• Ability to maintain composure under pressure
• Outstanding organizational and planning abilities
• Strong project management and implementation experience 
• Proficient command of Russian, Mandarin, or Cantonese Chinese 

Qualifications: BA in Communications with 4 years of Experience

• Confident public speaker with excellent communication skills.
• Excellent organizational skills.
• Proficient in Microsoft Office Suite or related software.
• Reliable and professional demeanor.
• Ability to use own initiative and to work unsupervised.
• Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism.
• Experience in a customer service or similar role.
• Capacity to maintain confidentiality and work independently in support of the department.
• Proficiency in all Microsoft Office Program e.g. Word, PowerPoint, Excel, Access, etc.
• Experience with Medicare Advantage and Medicare regulations.
• Healthcare insurance knowledge and experience with Medical offices.

Qualifications: BA in Sociology with 3 years of Experience

• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Knowledge of industry standards of Business Development in the medical and mental health fields.
• Knowledge of principles and processes for providing customer and personal services.
• Customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Basic knowledge of PC software programs, particularly Microsoft Word and Excel is preferred
• Experience utilizing Facebook and LinkedIn for networking purposes
• Experience with CRM software (e.g. Salesforce)
• Communicate information and ideas to a varied audience both orally and written
• Ability to develop creative ways to solve a problem
• Must be able to work independently with little supervision in an unstructured environment with multiple demands

Qualifications: BA in Public Relations with 5 years of Experience

• Excellent written and oral communication skills.
• Ability to write effectively for a variety of audiences and have impeccable accuracy in grammar, spelling and content verification.
• Experience creating communications and marketing materials for a variety of sources, including web, social media and print.
• Ability to navigate social media channels and platforms.
• Knowledge of social media analytics and web metrics and demonstrated experience drafting reports based on analysis of digital communications statistics and reporting tools.
• Ability to connect and collaborate with a wide range of internal and external stakeholders online and in person.
• Good understanding of graphic design principles and elements.
• Strong research, analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Ability to work independently and to collaborate effectively as a team member.

Qualifications: BA in Psychology with 7 years of Experience

• Ability to represent the program well in interactions both inside and outside the facility
• Experience working in or with community-based organizations, especially those with a focus on health-related programs, policy or service
• Experience and/or demonstrated interest in working in community based participatory research and health disparities
• Strong written and oral communication and networking skills are required, as well as attention to detail.
• Ability to set priorities, meet deadlines and handle multiple assignments simultaneously.
• Ability to exercise good judgment with quick response times while maintaining composure.
• Experience working in the communications or public relations field.
• Experience with video and/or graphics creation for an organization using Adobe Creative Suite 

Qualifications: BA in Education with 4 years of Experience