• Observe, communicate and connect with sellers from Bangladesh to gather insights and deliver market analysis reports 
• Build and be the owner of community support for the region via effective communication that bridge the cultural differences
• Pilot and own new initiatives that best speak to the community insightfully
• Coordinate with the team to develop strategies to maximize market growth potential and assist the Head of Marketing in calculating necessary budget estimates
• Execute strategy to support rapidly expanding seller community
• Work with the Head of Marketing and the Marketing team to proactively experiment with any combination of marketing channels
• Online paid acquisitions, content marketing, viral marketing, and offline marketing
• Monitor day to day community activities, responding to inquiries and draft and escalate necessary issues to team for prompt resolution community Associate

Skills: Community Engagement, Cultural Bridging, Initiative Development, Strategic Coordination, Community Expansion, Marketing Experimentation, Activity Monitoring, Market Analysis

• Manage day-to-day operations in generating referrals, engagement strategy and retaining users.
• Co-ordination for live & expert chats as well as with parents for key activities like mommy take over, claim to fame, virtual get together, etc
• Execute both online and offline community strategy
• Work closely and collaboratively with BD and Marketing teams to achieve community metrics and goals.
• Good in communication, thinking creatively and design new campaigns strategically to draw out the daily engagement and retention strategies.
• Comfortable with using Canva or any other video/image edit software
• Flair for copywriting and using google translator
• Maintain proper documentation of all assistance and support provided.
• Participates in regular staff meetings and training to support proper job performance.
• Adhere to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, as well as agency policies and procedures.

Skills: Operations Management, Engagement Strategy, Community Coordination, Collaboration, Creative Campaigns, Design Software, Copywriting, Documentation

• Work effectively both in a team environment as well as independently, a self-starter with a positive attitude.
• Manage a budget, plan, and execute events big and small – from organizing continental breakfast to rooftop socials, BBQ and game nights.
• Be the face of AvantStay to help guests with any and everything – from check-ins, providing extra towels or soaps, addressing maintenance items, ability to escalate to appropriate team members.
• Inspect properties to guarantee the highest standards are maintained, evaluate maintenance, grounds, and housekeeping operations in areas of efficiency.
• Conduct periodic inspections of vacant homes/units/properties for guest-ready condition.
• Comfortable working in a startup environment with empowerment to make decisions that enhance the guest experience.
• Review/audit property administrative and maintenance areas to ensure compliance with established policies and procedures.
• Resolve resident relation issues when needed, no request is too big or small

Skills: Team Collaboration, Event Planning, Guest Assistance, Property Inspection, Startup Adaptability, Policy Compliance, Maintenance Evaluation, Issue Resolution

• Assist in maintaining the overall cleanliness of the facility and report any repair needs to the program supervisor.
• Promote Belmont Village services through achieving and maintaining occupancy at or above the budgeted census level through building strong relationships with referral sources and consistent prospect/family contact to advance each sale towards move-in.
• Knows all features, advantages, and benefits of the community, and effectively tours and presents the same to customers.
• Understands and can articulate the relevant services, programs, and pricing policies to customers
• Understands and demonstrates sales processes, strategies, and procedures
• Maintains relationships of trust with key area physicians, medical communities, and entities that have a relevant clientele
• Maintains an accurate, current, and thorough referral contact list
• Understands and demonstrates daily strategic use of the lead management system
• Plans, organizes, and participates in marketing events and seminars to promote Belmont Village

Skills: Facility Maintenance, Occupancy Promotion, Community Tours, Service Articulation, Sales Strategies, Relationship Building, Lead Management, Event Planning

• Deliver exceptional customer care with positive, problem-solving attitude through public-facing and 1-on-1 interactions on social media
• Balance a standard reply designed to maximize fairness and consistency with the need to personalize response to a customer depending on the situation or conversational tone
• Escalate potential issues to the Brand Marketing leader to minimize potential challenges with a customer
• Approach work with a sense of urgency, ensuring that the customer experience is always the number one focus
• Consistently maintain professionalism and act as a front-line representative of the Cometeer brand in all customer interactions
• Follow and innovate on established processes and procedures that solve customer problems to "surprise and delight"
• Accurately and efficiently use internal systems to create outcomes for customers that go above and beyond
• Covering the front desk by greeting, checking-in members/guests and manage clients who come in for tours and provide gifts and information packs for new members
• Keeping up to date with emails and promotional information whilst ensuring members and guests are being attend to with any queries/support
• Assist with any operations such as move-ins and move-outs, managing keycards, ensuring the companies Fire, Health and Safety regulations are being applied throughout the building

Skills: Customer Care, Personalized Responses, Issue Escalation, Urgency Focus, Professionalism, Process Innovation, System Efficiency, Front Desk Management

• Experience in customer support or related fields 
• Passionate about community, customer service, and spreading love and kindness.
• Endless patience and contagious positive energy
• Excellent verbal and written communication skills
• Flawless attention to detail and great organizational skills
• Confident using MS Office and other basic IT packages
• Positive, enthusiastic and able to adapt to fast-changing situations
• Outstanding interpersonal and multitasking skills.

Qualifications: BA in Communications with 4 years of Experience

• Relevant experience with social media marketing and storytelling
• Passion for and understanding of music and music culture
• Understanding of music production process and modern music landscape 
• Experience acting as a social media thought leader capable of influencing senior management
• Ability to speak effectively to a creator audience via social media
• Ability to manage multiple projects and paths of work in a fast-paced, growing environment
• Ability to understand and demonstrate how social media campaigns deliver impact to broader business and marketing objectives
• Strong interpersonal skills with the ability to collaborate and work cross-functionally with both analytical and creative teams
• Excellent verbal and written communication skills, strong presentation skills 
• Strong copy-writing skills, as well as ability to communicate message in brand tone and voice
• Ability to interpret data using established analytic reporting tools
• Familiarity with publisher platforms like Sprout Social, Hootsuite
• Familiarity with design, video production and photo editing software and programs

Qualifications: BA in Public Relations with 7 years of Experience

• Ability to utilize electronic medical records.
• Ability to transport oneself and/or residents in an insured vehicle in the performance of essential functions.
• Must successfully obtain Criminal History Clearance from PA State Police, Child Abuse Clearance from Department of Human Services, and FBI Fingerprint Clearances.
• Must not be excluded from participation in Medicare, Medicaid, or other federal health care program
• Ability to work split shifts and flexibility to move to various center locations, when program needs dictate.
• Ability to understand and follow supervisory direction.
• Retail, customer service or rental car experience 
• Comfortable on the phone and in person interacting with customers
• Ability to multi-task and switch into different modes during the workday/week
• Excellent verbal and written communication proficiency with common technology tools

Qualifications: BA in Marketing with 5 years of Experience

• Retail, customer service or rental car experience 
• Comfortable on the phone and in person interacting with customers
• A true team player that is comfortable with ambiguity
• Ability to multi-task and switch into different modes during the workday/week
• Excellent verbal and written communication proficiency with common technology tools
• Strong need to deliver, can build relationships and willing to go the extra mile
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Proficient in basic computer skill
• Strong customer service orientation

Qualifications: BA in Social Work with 4 years of Experience

• Experience in developing relevant marketing and public relations, Social Communities, ecommerce experience, startup experience, or consulting experience
• Creative, proactive in updating trends and knowledge in social media, influencers & social networking
• Excellent written and verbal communication skills and deep understanding of social media management
• Good at using Microsoft Office (Word, Excel, PowerPoint), Email, Google Drives
• Ability to use Photoshop, Picture/Video Editing Softwares 
• Able to manage multiple deadlines and thrive in a dynamic working environment
• Willing to learn and try new things, self-discipline, responsible, good attitude at work
• Excellent communication skills, both written and verbal
• Exceptional time management, organizational, and people skills
• Proficiency in various technology platforms and related systems

Qualifications: BA in Sociology with 3 years of Experience