COMMUNITY ASSOCIATE SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: July 1, 2024 - The Community Associate excels in verbal and written communication, with a keen eye for proofreading and grammar. Possessing proficiency in Excel, PowerPoint, Outlook, and basic HTML, alongside the ability to speak and write in Spanish. Experience in a fast-paced customer service environment, demonstrating excellent multitasking, prioritization, and independent work skills.

Essential Hard and Soft Skills for a Standout Community Associate Resume
  • Excel
  • PowerPoint
  • Outlook
  • Basic HTML
  • Customer Service Software
  • Spanish Proficiency
  • Social Media
  • Proofreading
  • Data Analysis
  • Tech Savvy
  • Content Creation
  • Report Generation
  • Communication
  • Attention to Detail
  • Multitasking
  • Prioritization
  • Problem-Solving
  • Teamwork
  • Independence
  • High Energy
  • Comprehension
  • Adaptability

Summary of Community Associate Knowledge and Qualifications on Resume

1. BA in Sociology with 3 years of Experience

  • Ability to utilize electronic medical records.
  • Ability to transport oneself and/or residents in an insured vehicle in the performance of essential functions.
  • Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the Department of Human Services, and FBI Fingerprint clearance.
  • Must not be excluded from participation in Medicare, Medicaid, or other federal health care program
  • Ability to work split shifts and flexibility to move to various center locations, when program needs dictate.
  • Ability to understand and follow supervisory direction.
  • Strong attention to detail and ability to prioritize tasks and contribute to multiple projects simultaneously
  • Self-motivated, flexible, and organized
  • Capable of working independently and within teams
  • Excellent interpersonal, problem-solving, and project management skills

2. BA in Social Work with 4 years of Experience

  • Excellent verbal and written communication skills and eye for proofreading and grammar
  • Internet and technology savvy with an understanding of chat rooms, blogs, social networking sites, and consumer communities and a passion for the space
  • Proficiency in Excel, PowerPoint, and Outlook 
  • Ability to speak and write in Spanish and basic HTML experience
  • Experience  in a fast-paced customer service/ contact centre/ service industry/ operations environment
  • Excellent comprehension and communication skills, great in both spoken and written English
  • Sharp attention to detail with ability to multitask, prioritise and focus
  • Team player with high level of energy and able to work independently
  • Comfortable working with systems and tools, experience with Zendesk or other customer service software

3. BA in Marketing with 5 years of Experience

  • Equivalent experience in the hospitality, retail, or related experience with customer service mindset.
  • Must have verbal and written communication skills, interpersonal and multitasking skills.
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
  • Passion for entrepreneurial communities.
  • Passion and understanding of WeWork’s mission and values.
  • Proficient in basic computer skills.
  • Experience with social scheduling media platforms such as TweetDeck, HootSuite, Buffer, or Sprout Social
  • Experience with event building platforms such as Eventbrite and Meetup
  • Experience with slide deck software such as Powerpoint, Keynote, and Google Slides
  • Empathy, curiosity, and a passion for the creative process
  • Quick to learn and able to understand audiences