COMMUNITY ASSISTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 1, 2024 - The Community Assistant role demands a keen analytical skillset to interpret business policies, safety procedures, and governmental regulations, along with the adeptness to write clear business reports and correspondences. This position requires the capability to deliver effective presentations and address inquiries from residents, prospective tenants, and the public, ensuring communication is both articulate and responsive. Furthermore, proficiency in basic mathematics, Microsoft Office applications, and the flexibility to manage responsibilities at multiple locations, including outreach events and campus activities

Essential Hard and Soft Skills for a Standout Community Assistant Resume
  • Data Analysis
  • Report Writing
  • Financial Management
  • Event Planning
  • Technical Proficiency
  • Policy Interpretation
  • Safety Management
  • Marketing Skills
  • Conflict Mediation
  • Emergency Response.
  • Effective Communication
  • Quick Adaptability
  • Interpersonal Relations
  • Leadership Ability
  • Problem Solving
  • Demonstrated Empathy
  • Organizational Skills
  • Cultural Awareness
  • Personal Resilience
  • Team Collaboration.

Summary of Community Assistant Knowledge and Qualifications on Resume

1. BA in Psychology with 2 years of Experience

  • Experience working with an older population in a program delivery capacity
  • Computer literacy and a strong familiarity with MS Office
  • Exceptional organizational and communication skills
  • Assist with individuals using wheelchairs, walkers and requiring some physical support to board a bus/van for transportation to special events/destinations
  • Ability to understand and perform all on-site software functions, basic computer skills required.
  • Must have basic knowledge of Fair Housing Laws and OSHA requirements.
  • Experience in a community management, customer service or retail role
  • Very strong knowledge of social platforms and corresponding behaviours
  • Time management skills and ability to autonomously priortise tasks
  • Excellent communication skills with a clear understanding of tone of voice and the right way to speak to customers
  • Clearly demonstrate the ability to respond to customers via social media and other public digital platforms to manage and resolve customer inquiries 

2. BA in Sociology with 5 years of Experience

  • Ability to read, analyze, and interpret general business policies, manuals, safety procedures and/or governmental regulations.
  • Ability to write reports and general business correspondence.
  • Ability to effectively present information and respond to common inquiries or complaints from residents, prospective tenants, and the general public.
  • Strong ability to be flexible and adapt to unexpected situations.
  • Ability and willingness to serve as a positive role model to other residents.
  • Ability to effectively communicate verbally and in writing.
  • Ability to perform basic mathematical computations.
  • Knowledge of Email, Internet, Outlook, and Microsoft Office applications.
  • Ability to travel back and forth from the property to outreach events, campus, or other locations
  • Ability to work during the Summer Turnover Period, performing tasks delegated by property management.

3. BA in Social Work with 3 years of Experience

  • Ability to work as needed during designated school breaks including but not limited to Spring, Fall and Winter Break.
  • Knowledge of property management concepts and procedures 
  • Knowledge of all phases of leasing and resident retention
  • Knowledge of property management programs and software 
  • Ability to live onsite to perform necessary after-hours property checks and/or respond to minor afterhours resident calls
  • Exceptional telephone and communication skills
  • Must have a passion for working with older adults
  • Must be capable of maintaining regular attendance
  • Must be capable of performing the Essential Job Functions of this job, with or without reasonable

4. BA in Communication with 2 years of Experience

  • Demonstrates ability and skill in written and oral communication, as well as computer literacy
  • Ability and willingness to work professionally, cooperatively, and effectively with MCFI staff and collaborative Agencies.
  • Must complete nonviolent crisis prevention and intervention (CPI) training within 6 months of the start of employment and recertify annually thereafter.
  • Must either be CPR certified at the start of employment or complete CPR certification course within 90 days of the start of employment. 
  • Must maintain active CPR certification through periodic renewal as dictated by the certification
  • Required to use Non-Violent Crisis Intervention Techniques
  • Must be able to move to various locations during their shift and may require the use of public transportation in order to arrive at certain destinations.
  • Provide continuous supervision for the safety of people with disabilities
  • Converse clearly with consumers and other people in the community on a frequent basis.
  • Able to continuously cope effectively with stress created by consumers with complex health and mental health care problems, multiple tasks, noises, interruptions, and work cooperatively as part of a team while maintaining a pleasant demeanor.