Job Summary:

• Check LCA Mailbox in the Office of Housing & Residence Life
• Check for emails from supervisor or Department
• Interact with residents, follow up on any issues
• Attend wing/floor/building/house meetings (evening)
• Present three programs/ events (typically in the evening)
• Attend LLC Advisor Meetings (typically during the day)
• Develop and send out/ post a newsletter
• Assist with the Staff Recruitment & Selection processes

Skills on Resume:

• Mailbox Management (Hard Skills)
• Email Communication (Soft Skills)
• Resident Interaction (Soft Skills)
• Meeting Attendance (Soft Skills)
• Event Coordination (Hard Skills)
• Advisor Collaboration (Soft Skills)
• Newsletter Development (Hard Skills)
• Recruitment Assistance (Hard Skills)

Job Summary:

• Assures consumer safety through 1:1 supervision in a variety of settings.
• Practices and promotes safety in the workplace
• Reports all accidents/incidents according to Agency procedures
• Reports description of accidents/incidents to the case manager and supervisor for accuracy of documentation.
• Assists team members as necessary to meet consumer needs.
• Attends interdisciplinary staffing for the assigned consumers.
• Supports consumers in using assistive technology as identified in individual plans.
• Supporting persons with developmental disabilities, physical disabilities and challenging behavior in the areas of activity implementation, community integration, and personal needs.

Skills on Resume:

• 1:1 Supervision (Soft Skills)
• Workplace Safety (Hard Skills)
• Accident Reporting (Hard Skills)
• Documentation Accuracy (Hard Skills)
• Team Assistance (Soft Skills)
• Interdisciplinary Meetings (Soft Skills)
• Assistive Technology (Hard Skills)
• Disability Support (Soft Skills)

Job Summary:

• Responsible for the coordination of transportation schedules with residents and main office.
• Maintains interior and exterior cleanliness of the vehicle, before, during and at the end of each shift.
• Performs minor preventive maintenance and service on the vehicle, especially related to safety of a vehicle.
• Inspects vehicles to check for any malfunctions or deficiencies and reports immediately to Executive Director.
• Assists residents in and out of the vehicle.
• Posting of flyers and notices in the community
• Distribute flyers and notices to in-house mail box
• Straightening up chairs, Daily Bank Deposit runs
• Running errands to grocery, hardware, movie rentals, package deliveries, assist in community activities, etc.

Skills on Resume:

• Schedule Coordination (Hard Skills)
• Vehicle Cleanliness (Hard Skills)
• Maintenance Service (Hard Skills)
• Vehicle Inspection (Hard Skills)
• Resident Assistance (Soft Skills)
• Flyer Posting (Soft Skills)
• Flyer Distribution (Soft Skills)
• Errand Running (Soft Skills)

Job Summary:

• Present a warm, welcoming demeanor
• Ensure the space looks great
• Maintain the privacy and security of members when signing in visitors
• Answer calls and responding to emails, using sales training where appropriate
• Assist with onboarding of new members
• Meeting their needs and allowing them to feel part of a family
• Listen to feedback from members to improve the space and community
• Providing community based support to customers in their own homes as part of a team.
• Acting as an initial point of contact on the phone or within the office
• Responsible for office administrative tasks such as record keeping and maintaining files.
• Working under direction, supporting clients to help them achieve their personal goals and outcomes
• Contribute to the formulation and delivery of person centred support plans.

Skills on Resume:

• Warm Welcome (Soft Skills)
• Space Upkeep (Hard Skills)
• Privacy Management (Hard Skills)
• Communication Skills (Soft Skills)
• Member Onboarding (Soft Skills)
• Community Building (Soft Skills)
• Feedback Listening (Soft Skills)
• Support Delivery (Soft Skills)

Job Summary:

• Respond to and address routine inquiries regarding the residents and facility to include assisting with accurately completing work orders, giving facility tours, and providing applicants with applications while displaying the highest level of professionalism.
• Perform daily duties to include processing mail, answering telephone calls, processing invoices, work orders and rent payments according to LSS and HUD policies and procedures
• Responsible for accurately completing all paper work and/or logs relating to the residents files, rent collection, processing applications, processing work orders, invoices, and facility correspondence.
• Assist in maintaining the building to the highest standards possible given the annual operating budget and respond to the Emergency Control system when on site.
• Collaborate with social Service Coordinator, Maintenance Technician and community Manager fostering a good working relationship.
• Be proactive in promoting a positive image of the facility within the community
• Assist with move-ins, move-outs, and re-certifications in accordance with the current HUD Occupancy Handbook 4350.3 and LSS requirements.
• Promote the highest quality of life for residents by managing the assigned HUD facility's building and grounds to ensure they are maintained to the highest quality standards and within the assigned HUD facility's operating budget.
• Create reports, memos, and newsletters.

Skills on Resume:

• Inquiry Response (Soft Skills)
• Mail Processing (Hard Skills)
• Paperwork Accuracy (Hard Skills)
• Facility Maintenance (Hard Skills)
• Team Collaboration (Soft Skills)
• Image Promotion (Soft Skills)
• Move Coordination (Soft Skills)
• Report Creation (Hard Skills)

Job Summary:

• Demonstrates the ability to plan, deliver and coordinate programs that meet the Departmental guidelines for Assisted Living programming.
• Demonstrates the creative ability and efficiency to exceed the basic program requirements by providing new program opportunities from which residents can choose.
• Demonstrates the ability to establish a rapport with residents that results in planning programs and special events around ideas initiated by the residents.
• Collaborates and cooperates with Assisted Living staff to include them in the provision of activities that occur in the evening and on the weekends.
• Assists with creating a positive, homelike environment by taking responsibility for planning and creating monthly displays/exhibits that could include: Bulletin Boards, Curio Cabinet, Gallery, Fischer Display Case.
• Promotes a connectedness to national, local initiatives and holiday celebrations by involving residents in programs such as: Harvest For Hunger, Religious Holidays, Valentine Day, Halloween, Easter, Mothers/Fathers Day, National Holidays, Inter-generational programs, etc.
• Works with support departments (Dining Services, Environmental Services, and Housekeeping) in the planning and coordination of all steps, equipment, set-up, food, etc. to make a program successful for residents.
• Demonstrates an awareness of budgetary guidelines by discussing proposed programming and needed supplies with the Director.
• Actively participates in regularly scheduled meetings such as Departmental, status reviews, goal setting and ad hoc meetings 
• Actively recognizes the worth of coordinating programs with Wellness, BHC Rec. 
• Maximize opportunities for the residents and efficiently utilize departmental dollars.

Skills on Resume:

• Program Planning (Hard Skills)
• Creative Programming (Soft Skills)
• Resident Engagement (Soft Skills)
• Staff Collaboration (Soft Skills)
• Environment Creation (Soft Skills)
• Holiday Coordination (Soft Skills)
• Event Coordination (Hard Skills)
• Budget Awareness (Hard Skills)

Job Summary:

• Interact with all community members with engaging commentary that aligns with the brand’s tone of voice
• Help potential customers identify products and convert to orders
• Receive and consult existing guest concerns on social media and help tailor boilerplate responses for common questions.
• Track customer feedback on social media with a weekly report for all stakeholders, and most importantly help improve content
• Share order concerns with the team from various social accounts
• Coordinate solutions with appropriate team members that enhance community
• Help track and present customer experience KPI’s
• Work in a collaborative environment and consistently present positive ideas that could have positive changes to business
• Become a subject matter expert on all things Fancy Sprinkles

Skills on Resume:

• Community Interaction (Soft Skills)
• Customer Conversion (Soft Skills)
• Guest Consultation (Soft Skills)
• Feedback Tracking (Hard Skills)
• Issue Reporting (Soft Skills)
• Solution Coordination (Soft Skills)
• KPI Tracking (Hard Skills)
• Subject Expertise (Hard Skills)

Job Summary:

• Provides general information to help residents become integrated into the campus and local communities.
• Promotes the residential community through organizing programs, events, and services.
• Helps to resolve resident problems and basic conflicts direct residents to appropriate outreach services and refer serious or potentially serious matters to a Student Life and Development professional.
• Assists residents with emergency needs and lockouts.
• Assists with orienting new residents and offers ongoing information as needed.
• Participates in disaster response preparedness, and assists residents if emergencies occur.
• Works in a safe and responsible manner while not putting self or others at risk. 
• Complying with applicable policies and regulations, using personal safety gear, observing warning signs
• Learning about potential hazards, and reporting unsafe conditions.

Skills on Resume:

• Resident Integration (Soft Skills)
• Event Organization (Soft Skills)
• Conflict Resolution (Soft Skills)
• Emergency Assistance (Soft Skills)
• Resident Orientation (Soft Skills)
• Disaster Preparedness (Hard Skills)
• Safety Compliance (Hard Skills)
• Hazard Awareness (Hard Skills)

Job Summary:

• Implements activities and community opportunities for consumers.
• Assists with self-management, feeding, and toileting needs of the consumer.
• Follows the plan of care and individual goals of the consumer.
• Provides quality homeroom experience by actively leading planned activities, engaging people in homeroom areas and providing supervision for safety.
• Assists with the meal program to facilitate a pleasant and respectful eating environment and provides the necessary support for individual feeding needs.
• Reports and records individual consumer behaviors, reactions, and progress on a daily basis, regular feedback given to case manager/supervisor.
• Supports Express L.I.F.E. program by working preferred or assigned events each month, facilitating event preparation by purchasing supplies and/or preparing activity area
• Assists in maintaining work equipment and the work area in an organized manner following the infectious disease/safety regulations per Agency policy and supervisory directives.
• Attends departmental and outside training sessions as required by departmental policy
• Attend mandatory training sessions as required by Human Resources for job retention.

Skills on Resume:

• Activity Planning (Hard Skills)
• Consumer Assistance (Hard Skills)
• Safety Supervision (Soft Skills)
• Meal Facilitation (Hard Skills)
• Behavior Reporting (Hard Skills)
• Event Coordination (Hard Skills)
• Infection Control (Hard Skills)
• Ongoing Training (Soft Skills)