Communications Manager Roles and Responsibilities: 

• Develop and manage digital, social media, and earned media efforts for Lamwork programs and events to inspire political advocacy, membership, and engagement.
• Create, manage, evaluate, and improve Lamwork’s annual communications plan.
• Manage all of the social media platforms for Lamwork, Blackstreet Bakery, and Black Resilience Fund.
• Collaborate with other staff members to manage Lamwork’s email newsletter process.
• Ensure all Lamwork communications follow the organization’s brand and style guidelines.
• Manage a community member story bank to highlight Lamwork’s activities and impact.
• Work closely with all staff providing guidance on Lamwork’s response to community inquiries, emerging issues, and current events.
• Create sub-brands for particular projects, initiatives, website experiences, and publications.
• Produce videos and visual content for Lamwork’s communications platforms.
• Facilitate advertising strategies for Lamwork fundraising, event, and programmatic efforts.
• Create key performance indicators and monitor the overall effectiveness of Lamwork’s communications strategies.
• Provide the Chief Executive Officer with ongoing reports on communications goals progress and plans, on at least a monthly basis.
• Understanding of Black, Brown, and Indigenous communities, including historic and contemporary

Communications Manager Knowledge, Skills and Abilities:

• Ability to communicate effectively with a wide variety of populations, in a persuasive and collaborative manner.
• Experience with social media and other communications tools for outreach and engagement to target audiences.
• Ability to demonstrate strong active listening skills and note-taking.
• Be a culturally competent leader: eager to learn, open to diversity, a good listener, and capable of working well with people from different backgrounds and identities.
• Ability to accurately collect, analyze, and disseminate information into succinct and meaningful reports.
• Integrity, credibility, and passion for supporting the communities Lamwork serves.
• Excellent organizational, time management, and project management skills.
• Ability to multi-task efficiently and switch priorities as needed. 
• Ability to work calmly and effectively under deadline.
• Ability to create, monitor, and adhere to a fiscally responsible budget.
• Cooperative and collaborative team members.
• Ability to communicate in a professional and respectful manner with all clients, co-workers, stakeholders, community members, public officials, and other business partners.

Responsibilities of Communications Manager:

• Define and develop a strategy and framework for LAMWORKT’s internal and external communication
• Develop and execute a plan, create standards and guidance for internal use
• Work closely with senior managers and various leaders in defining & executing the communication priorities for their respective organisations within the overall Corporate communications strategy
• Work with external suppliers to refresh the LAMWORKT corporate and other websites & channels and to keep the content up to date and relevant
• Own corporate communications, communicating directly with external bodies, or utilising the external PR agency as required.
• Agree communication plans with PR agency as appropriate
• Develop internal guidelines and processes on how those in the business should respond to enquiries from external bodies, including the Press, and produce briefing documents as required.
• Proactively interact with communication teams of industry bodies and national/local organisations of interest
• Define and develop a social media strategy designed to enhance LAMWORK’s corporate image
• Work closely with HR in the revamp and maintenance of LAMWORK’s external recruitment website, giving a modern and appealing image of LAMWORK’s to potential candidates
• To actively lead the organisation and delivery of internal events coordinating resources across various teams to ensure their success
• Prepare a plan to build out the Communications function as the business grows and engagement scope and capabilities are expanded
• Control budget and report on expenditure for the Communications function

Requirements of Communications Manager:

• Bachelor’s Degree in related field and relevant/equivalent experience
• A number of years previous experience in a similar role leading internal and external communicaitons, ideally in a regulated environment
• Willingness to operate at all levels, from strategy to hands-on delivery; initially, this role does not have direct reports
• Excellent verbal and written communication skills
• Self-starter and able to work independently
• Excellent interpersonal skills, able to engage with people at all levels of the organisation
• Proven ability to engage and work with internal and external stakeholders
• Previous experience in setting up a communication strategy and delivering a communications plan
• Previous experience of managing corporate social media
• Change management and “can do” attitude and approach, focused on stakeholder engagement
• Positive and confident attitude critical to be successful

Communications Manager Duties:

• Develop and implement marketing and communications campaigns and strategies and monitor their success
• Develop and implement Member communications plans that drive awareness of firms programs without “cluttering the in box”
• Define key performance indicators for each communications channel which will indicate a campaign's level of success
• Determine strategic communications campaigns that will help further organizational goal
• Work with digital marketing manager to develop effective prospect nurture programs that improve the performance of the marketing-sales funnel
• Oversee the creation of marketing and communications collateral to ensure that it is consistent with the organization's brand, including white papers, website copy, and more
• Work with digital marketing manager to deliver an effective social media program
• Manage and own the delivery of communications via marketing automation platform (Marketing Cloud)

Communications Manager Qualifications & Experience:

• Bachelor’s degree in marketing, journalism, business, or related field
• At least 5 years of experience in Marketing, Communications or similar field
• Proven success designing and executing marketing and communications strategies and campaigns (Membership organization preferred)
• Must have experience working with CRM software, marketing automation and e-mail deliverability platforms (Salesforce and Marketing Cloud preferred)
• Experience creating targeted content that generates measurable ROI
• Superior copywriting skills with a demonstrated ability to effectively communicate to different target audiences and influence action with inspiring, nuanced language
• Demonstrated ability to use social media channels effectively to deliver marketing content
• Must be able to think strategically and deliver associated tactics
• Capable of working well as part of a team as well as independently
• Great multitasker and capable of simultaneously managing multiple projects under tight deadlines

Communications Manager Roles:

• Supervise and mentor direct reports, supporting skills and professional development
• Assist in regular assessment of Communications Team workloads, adjusting resources and sourcing and managing vendors/freelancers as needed
• Ensure communications projects are delivered in accordance with timelines and within budget
• Recruit and manage interns
• Assist in development and implementation of onboarding plans for new staff and interns
• Manage vendor contracts and payments
• Develop and manage an editorial calendar of communications-related activities across Lamwork for the year ahead, including publications, project and organizational milestones, events and global health days
• Review and edit written content produced by Communications Team, program teams and leadership for accuracy, writing quality, organizational messaging and conformity to A.P. Style
• Circulate written content for the team and executive review and incorporate feedback from multiple editors
• Manage Lamwork’s websites, including overseeing website vendors, to implement all back-end updates and administrative functions of web and social platforms, and all other supportive technologies
• Oversee metrics and analysis of social campaigns and websites; regularly provide recommended adjustments based on analytics
• Keep sites refreshed with regular content and blog posts addressing the full range of Lamwork’s topic areas
• Regularly meet with program teams to discuss upcoming events, projects and publications to identify opportunities and develop a communications strategy
• Develop and update key messaging for Lamwork programs in collaboration with program teams
• In coordination with Manager of Meetings and Events, determine communications needs for Lamwork-hosted and outside events
• Work with Lamwork teams to write, produce and promote an annual report
• Identify opportunities to promote Lamwork leadership and secure relevant speaking, social media, networking or writing opportunities; assess speaker needs and provide all supportive communications
• Provide final edit and review of all external promotional materials
• Ensure consistent application of Lamwork’s branding standards

Communications Manager Qualifications:

• Bachelor’s degree in a related field such as communications, marketing, public health, journalism, English, public relations; Master’s degree in a related field preferred
• Minimum 7 years relevant professional experience
• Prior management and supervisory experience required
• Experience working with cross-functional teams
• Demonstrated experience running integrated online campaigns, including email, website, blogs and social media required
• Demonstrated project management skills, including use of project management software, required
• Exceptional writing skills with an ability to distill complex issues into compelling messaging targeting a variety of audiences
• Familiarity with A.P. Style a plus
• Some experience with HTML, digital asset creation and archiving required
• Proven experience as an active social media participant with demonstrated ability to engage stakeholders and partners
• Skill in tracking and analyzing digital metrics to measure communications performance required
• Experience in researching, reading and distilling scientific information a plus

Duties of Communications Manager:

• Measurement, analysis and reporting on the effectiveness of business communications including key KPIs
• Manage all communications channels including planning, producing and editing content
• Support senior management team in delivering communications
• Support specific business communications campaigns
• Plan, organise and deliver internal events and conferences
• Work with the Recruitment Manager in the communication of vacancies and general recruitment campaigns
• Work with HR team to develop and communicate specific policies, eg. social media
• Work with Pre Contract team to communicate key achievements
• Work with marketing and strategy colleagues to align internal and external communications
• Develop social media communications to align to the aims and objectives of the strategic plan
• Source material for publication in newsletters, press releases, awards submissions, and social media
• Manage and develop the company website and content (through our website hosts)
• Contribute to company branding guidelines
• Assist with production of marketing material, including presentations, brochures and handouts
• Coordinate and manage business internal and external communications calendar
• Supporting the business with responses to reactive media enquiries
• Coordination, production and approval of all business and supply chain submissions for industry awards
• Establish working relationships with the editors and commercial teams of all key trade publications
• Produce regular reports on all communications activities undertaken, including budget

Qualifications of Communications Manager:

• Creative ability to devise and deliver communication strategies
• Good interpersonal and relationship-building skills
• Excellent written and verbal communication skills
• Familiarity with information technology, especially digital and video and packages such as Microsoft Office and Adobe packages
• Strong organisational and problem-solving skills and the ability to prioritise and meet deadlines
• Ability to work confidently on own initiative, to produce accurate work, seeking advice and guidance where required

Communications Manager Duties and Responsibilities:

• Develop and execute communications plans for key Center for Youth Wellness initiatives and events, coordinating with internal and external stakeholders as needed.
• Manage and create editorial calendars and development of proactive social media thought leadership projects
• Develop content and copy for a variety of platforms, including websites, blogs, newsletters, social media, and press releases.
• Translate research and data into compelling communications products.
• Maintain regular content updates to the Center for Youth Wellness’s websites.
• Work alongside Development, Program, and leadership teams, including the Board of Directors to develop and coordinate new media communications, news releases and media alerts, and coordinate interviews.
• Provide support in pitching, vetting, coordinating and staffing media interviews and other PR-related activities
• Collaborate on a variety of special projects with members of departments across the organization, as needed.
• Attends relevant training as necessary to maintain professional certification and/or knowledge.
• Adheres to the LAMWORK’s guidelines and ensures the appropriate handling of sensitive information.
• Completes special projects specific to the function of the department or as needed for the department.

Communications Manager Requirements and Qualifications:

• Experience in and enthusiasm for content development and management.
• Ability to strategically frame and message LAMWORK’s key issues, priorities and organizational vision in a manner that attracts the attention of LAMWORK audiences, including funders, policymakers and news media
• A strategic and technical understanding of digital communications, including social media and web copywriting.
• A skilled writer with a clear, concise, and flexible style and an impeccable grasp of grammar, spelling, and AP style.
• Experience with vetting, pitching and managing media engagements.
• Working knowledge of design principles and software is preferred (willingness to learn design software a must).
• Able to manage projects and team members in a fast-moving, highly collaborative environment, prioritizing multiple projects efficiently and with a high level of attention to detail.
• An interest and/or background in the health professions, social justice, or policy.
• Ability to form strong relationships across an organization, and to exercise discretion and empathy when working with sensitive health information and in underserved communities.

Communications Manager Duties:

• Understanding of the advertising, design and experiential landscape and industries
  
• Drafting and executing PR plans for new campaigns, events and internal office initiatives
• Identifying and pitching new work to key trade reporters
• Monitoring and managing all Huge external platforms
• Strategically identifying and pitching relevant speaking and event opportunities for Huge executives across the global network
• Managing employee engagement initiatives with the head of Talent and acting as the liaison between comms and talent
• Managing in-office events from strategy to execution
• Managing Twitter channel

Communications Manager Knowledge, Skills and Experience

• Strong industry/trade press relationships with a proven record of story placement
• Ability to proactively identify and solve problems to streamline comms activities
• Experience with and a desire to mentor junior team members
• Experience with and working knowledge of industry award programs
• Proactively seek out and shape stories within an agency for press and event opportunities
• Experience working with C-level execs and handling high-level information with discretion

Communications Manager Responsibilities:

• Building and managing an earned media program through traditional and non-traditional channels.
• Managing the Company’s public relations and earned media strategy including maintaining a list of media contacts in local markets where Lamwork operates and among the business and finance community
• Maintaining a scorecard of core key performance indicators across earned media
• Developing communications typical with publicly traded companies including news releases, outbound investor updates, presentations and webcasts
• Coordinating public-company disclosure requirements across a cross-functional team of investor relations, finance, legal and operations
• Proactively managing the communications calendar across the Company
• Within the communication strategy, the ability to develop and execute communications plans
• Managing messaging in concert with the Marketing department to ensure a cohesive approach and consistency across all outlets
• Develop and maintain a cohesive communication strategy across stakeholder groups of customers, employees and investors

Communications Manager Experience and Skills:

• Experience in professional marketing, communications or public relations role on the client-side at a retail or publicly traded organization
  
• University degree or college diploma with a focus on communications or public relations, or a related field
• Professional accreditation as either an Accredited Business Communicator (ABC), Global Communication Certification Council (GCCC), or equivalent an asset
• Recognition of work product through industry and peer-reviewed award show programs
• Exceptional professional communication abilities
• Strong digital communication competence (social media, webcasts, etc.)

Communications Manager Functions:

• Develop, manage and implement internal and external communication strategies and tactics in support of business objectives that reflect the company’s mission, values, brand and priorities
• Internal communications - Create, edit and coordinate effective, relevant and consistent employee messaging aligned to goals, strategic plans and the role of employees in advancing our mission
• External communications – Create, edit and coordinate communication deliverables such as scripts, news releases, pitch letters, talking points, thought leadership articles, white papers, newsletters, social media, etc. on a local, national, and global level
• Executive communications – Provide support for external presentations, corporate messaging and development of executive communication with employees or other stakeholders as needed
• Demonstrate and apply advanced knowledge of communications principles and methodologies
• Apply critical thinking skills to help conceptualize topics and methods for communicating topics to target audiences

Communications Manager Skills & Behaviors:

• Bachelor’s degree in Marketing, Communications, Journalism, or related field; graduate degree preferred
• Experience in related fields. Scientific writing experience a plus.
• Significant executive and internal communications experience in a corporate or agency environment required OR 7+ years recommended in a communications/public relations field with history of increasing communication responsibility and support.
• Ability to partner with leaders and subject matter experts to multi-task and flexibly manage multiple projects with competing priorities and shifting timeframes; 
• Ability to prioritize and operate independently and strategically with a sense of urgency to meet deadlines.
• Working knowledge of the design and layout of communications materials, and communications measurement and reporting tools
• Proven track record securing strategic media coverage and executing successful PR campaigns
• Consistently demonstrate superior written and verbal communication skills and an analytical mindset
• A skilled storyteller who communicates in concise, compelling and persuasive ways across formats - formal and informal, written and verbal
• Experience leading and executing communications strategies on a global scale
• Applied knowledge working with online communications, social media and content management
• Proficient in Word, Excel, Publisher, PowerPoint/Keynote, and SharePoint with a working knowledge of PR/Social tools
• Strong organizational and project management skills
• Self-directed, action-oriented, detail-oriented, collaborative

Communications Manager Duties and Responsibilities: 

• Managing the flow of communications with students, academics and external Stakeholders
• Dealing with the national student survey and encouraging students to take part
• Publicising key details in newsletters utilising and mailing lists to reach the audience and showcase events that are taking place
• Work with the Corporate Communications team to raise the profile of the School, identifying relevant research and staff and student success stories
• Working closely with student experience manager, advising on content for student channels and best practice
• Overseeing the work of the Digital Content Coordinator, advising on best practice and ensuring consistency of voice across the School’s digital content
• Providing advice and guidance on best practice, advising on content for faculty meetings, production of staff newsletter, moderation of faculty staff / student distribution lists
• Managing the Law Communications mailbox and providing communications advice and support to the leadership team
• Work with Corporate Communications in enhancing the visibility of academic staff and students across the School and promoting them and their activities

Communications Manager Requirements and Qualifications:

• Excellent IT skills, including Office, window, databases, internet, content management systems etc
• Excellent communication skills including excellent use of English both in formal documents and writing for the web
• Knowledge of and skill in composing and managing web content within a content management system and/or use of HTML
• Experience of delivering internal and external communications preferably within an academic, legal or public sector environment
• Experience of project planning and implementation
• Experience of delivering quantitative and qualitative reports, influencing external relations strategies

Communications Manager Responsibilities:

• Develop, maintain, and execute the LAMWORK Communications Plan
• Execute communications management processes and standards in accordance with the Communications Plan, including defining the audiences, messages, media, frequency, and tools
• Lead and assist in the development of communication mechanisms (e.g., communications center, website)
• Facilitate alignment between the client and vendors selected as business partner(s), both internal and external, on communication management methods, processes, and standards
• Facilitate cross-functional team communication for timely issue resolution
• Research, write, and maintain communications materials such as FAQs
• Serve as primary point of contact for uploading user documents while ensuring ease of access for team members and internal/external users
• Monitor all vendor Communication Plans
• Assess and effectively collaborate to ensure the execution of communications management processes
• Facilitate cross-functional team communication for timely issue resolution
• Provide input to monthly status reports

Communications Manager Requirements and Qualifications:

• Experience as communications lead or communications specialist
  
• Experience supporting internal/external communications for a state Medicaid or other human services related program; similar experience with a managed care organization, other health insurer or provider’s office may be acceptable
• Strong business writing skills (organizational emails, letters, web page updates, procedures, newsletters, FAQs)
• Experience documenting business processes and creating job aids, tip sheets, etc.
• Proficient in authoring, preparing, and editing materials for presentations (proficiency in PowerPoint required)
• Proficient with MS Word, MS Excel, and other software used to produce professional communications
• Proficient with SharePoint – document management and storage
• Experience working collaboratively with internal and external teams and clients
• Experience facilitating workgroups
• Effective verbal and written communication skills, including the ability to write meaningful reports and plans
• Ability to communicate difficult concepts to technical and non-technical staff

Communications Manager Roles and Responsibilities:

• Develop and implement an integrated, multi-channel communications strategy
• Development of case studies and drafting of content for sharing on appropriate LAMWORK communication channels such as social media and website
• Supporting development and management of integrated communications campaigns for the external and internal stakeholders of LAMWORK
• Execute paid social media campaigns tied into a communication strategy
• Identify and maximise opportunities to communicate with and influence key decision-makers
• Organise, participate and support political, press, customer and public engagement events and roadshows
• Helping define our target audiences and the tools we need to reach them (CRM) 

Communications Manager Requirements and Qualifications:

• Demonstrable experience of successfully executing integrated communications
• Excellent written skills, with the ability to quickly turn around accurate copy
• Strong social media experience
• Ability to communicate complex and often technical information i.e. policy and regulatory updates
• Understanding of policy and public affairs
• A self-starter with the ability and desire to get stuck into a variety of projects
• Experience of SMEs and the financial industry is desirable but not essential
• Able to work successfully in a small team

Communications Manager Details and Responsibilities:

• Build internal communications road-map, process and content calendar for all key internal initiatives
• Manage the production, content and distribution for all internal communications activities, ensuring timely development, approvals and execution for all
• Advise on content, timing and frequency of information to be presented to employees
• Ensure communication strategy is on brand, consistent and reflects Americold culture and the employee experience
• Partner with key stakeholders on all internal communications regarding company changes, initiatives, events, Associate safety, and corporate or human resource policies
• Collaborate with business partners to incorporate change management strategies into departmental project plans
• Write clearly and informatively, edit work for spelling and grammar, adapt writing style to meet need

Communications Manager Requirements and Qualifications:

• Experience in the design and development and execution of internal communications programs, as well as design, development and execution of organizational development initiatives.
• Bachelor’s degree in communication, organizational readiness, business management, or related program
• Excellent communication skills (verbal and written), flexibility and adaptability to change a must
• Experience communicating with a non-desk workforce (warehouse or factory), required
• Experience in strategic/change management communications, preferred
• Strong writing and editorial skills required.
• Excellent influence and consulting skills including working with multiple constituents/stakeholders.
• Excellent problem solving, analysis and decision-making skills.
• Proficient with Microsoft Office suite (Outlook, PowerPoint, Word).
• Strong organizational skills and ability to multi-task required.
• Strong ability to operate within a complex organization with multiple stakeholders.
• Strong ability to form and foster business relationships.
• Ability to continuously improve and streamline processes for greater efficiency.
• Must be self-directed and demonstrate the ability to educate and influence others
• Demonstrates an uncompromising level of integrity and code of ethics and maintains a high degree of confidentiality.

Communications Manager Duties and Responsibilities:

• Partner with Division President and HR Leader to define and execute an internal communications strategy to advance shared understanding and connection to business strategy and improve employee engagement.
  
• Drive employee understanding of business strategy, critical business updates, goal setting and management, recognition activities, and talent development opportunities.
• Provide communications leadership for division-wide initiatives, including developing campaigns, event content, and leader talking points.
• Provide communications counsel and content development to support the Division President and HR Director.

Communications Manager Requirements and Qualifications:

• Bachelor's degree required in Organizational Communications, Communications, Journalism or related discipline;
• Proven outstanding oral and written communications and presentation skills;
• Ability to establish and meet deadlines, work under pressure and handle multiple priorities;
• Experience creating content: digital, written, training, video, or visual communications materials.
• Experience in all aspects of change management and from audience and stakeholder analysis through implementation and success metrics tracking.
• Experience developing creative, effective communication plans for a diverse, remote, and mobile audience and executing those plans
• Ability to work collaboratively across global teams, including comfort with supporting and interacting with senior executives;
• Executive presence - ability to argue persuasively and lead without formal power in the hierarchy;