COMMUNICATIONS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jan 09, 2026 - The Communications Manager partners with senior executives as a strategic counselor, delivering clear narratives, compelling presentations, and effective change-management communication. This role requires exceptional written and verbal communication skills, strong interpersonal abilities, proficiency with internal communication tools, and a working understanding of external media and social platforms. The manager also excels in project and program management, operates independently in high-pressure environments, and consistently produces high-quality content under tight deadlines.

Essential Hard and Soft Skills for a Standout Communications Manager Resume
  • Content Strategy
  • Social Media Management
  • Public Relations
  • Digital Marketing
  • Crisis Communication
  • Media Planning
  • SEO/SEM
  • Analytics and Reporting
  • Project Management
  • Budget Management
  • Leadership
  • Communication
  • Collaboration
  • Problem Solving
  • Adaptability
  • Creativity
  • Time Management
  • Critical Thinking
  • Decision Making
  • Emotional Intelligence

Summary of Communications Manager Knowledge and Qualifications on Resume

1. BA in Communications with 3 years of Experience

  • Passion for the media industry
  • Attention to detail and accountability in media planning and budget management
  • Clear and concise communication skills and problem-solving capability
  • Demonstrated a history of turning strategic insight into media outcomes
  • Proven experience in internal communications, corporate communications, marketing, or related fields.
  • Experience with internal communications and change management campaigns with demonstrable results in building engagement and driving adoption among dispersed stakeholders.
  • Creative problem-solver, sees the value in active brainstorming and collaborative innovation
  • Superior writing and editing skills, with a proven track record across a variety of audience groups and channels.
  • Avid juggler - able to shift gears and manage multiple priorities with enthusiasm and energy
  • A proactive who can fit successfully into a virtual, dispersed team and has great upward management skills.
  • Advanced skills in the latest communications technology, including photo/video editing software
  • Ability to work with web content management systems and analytics tools, and mastery of Microsoft Office applications.

2. BA in Public Relations with 5 years of Experience

  • Be highly accountable, possess a “can-do” attitude, and a strong results orientation
  • Be comfortable in a collaborative environment, flexible and open to ideas coming from all areas and levels of the organization, but also confident and decisive
  • Curious and skilled at asking probing questions
  • Appreciation of graphic design and visual storytelling as a complement to written/verbal communications
  • Highly collaborative, fully capable of functioning both independently and as part of a team
  • Impeccable attention to detail and accuracy
  • Ability to thrive in ambiguity - creating and introducing structure and process in places where it does not exist
  • Listening and observation skills are well above average. 
  • Well-developed media landscape knowledge and demonstration of applicability to existing clients
  • Understanding of media marketplace dynamics and strategic fit of mediums to solve business outcomes
  • Ability to tell a clear and compelling story through PowerPoint.

3. BA in Marketing with 7 years of Experience

  • Experience in communications, public relations, and/or journalism supporting C-Level executives
  • Communications experience preferably in the technology sector
  • Ability to work closely with and advise senior leadership/executives in an extremely fast-paced, collaborative environment
  • Creativity, an innovator, and an ability to think big
  • Excellent written and oral communication skills
  • Outstanding PowerPoint Presentation experience
  • Meticulous attention to detail, relentlessly high standards
  • Studious and a self-starter
  • Creative ability to devise communication strategies
  • Familiarity with information technology, especially digital and video means of communication
  • Ability to write key messaging or stories, products, and/or initiatives
  • Possess the confidence to deal with senior executives and explain communication techniques to them

4. BA in Media Studies with 6 years of Experience

  • Relevant experience in an internal communications role
  • Excellent writing, editing, and proofreading skills as well as the journalistic ability to source stories from employees
  • Strong speaking skills for presentations.
  • Internal communications managers need sensitivity to an organization’s goals and values and the ability to relay them to employees
  • Good interpersonal and relationship-building skills to work with communications and HR departments. 
  • An open mind, positive attitude, and the dedication to always be better
  • Demonstrated ability to suggest, lead, and see projects through to completion while managing competing priorities
  • Experience managing up to C-Suite executives and working with or within companies with complex strategic needs
  • Experience working in communications departments, agencies, government, or news media outlets.
  • Commitment to the highest ethical standards
  • Critical and strategic thinking skills to arrive at recommendations for particular inquiries or stories and fashion media statements that will advance the Firm’s narrative externally

5. BA in Public Relations with 4 years of Experience

  • Experience in television/entertainment publicity
  • Superior written and verbal communication skills
  • Experience planning and executing high-profile publicity campaigns
  • Savvy in pitching, booking, and covering national and local media interviews
  • Effective multi-tasker with the ability to juggle several series in various stages of development
  • Strategic and critical thinker who can identify controversial content and/or talent issues to elevate promptly
  • Ability and proven track record working with high-profile talent, managers, producers, and executives as well as positive media relationships
  • Ability to develop interesting and unusual creative ideas to help set the networks apart in the press
  • Solid organizational/creative skills, detail-oriented, collaborative team player
  • Proactive self-starter with the ability to think big and innovate
  • Comfort and confidence when talking with reporters, a sophisticated understanding of the rules of engagement, and the ability to cultivate strong relationships with reporters
  • Exceptional writing, research, and editing skills

6. BA in Advertising with 6 years of Experience

  • Have marketing, public relations, and/or communications experience in both English and Hebrew.
  • Proven experience in internal communications in a fast-paced work environment.
  • Bilingual and fluent in both Hebrew and English. 
  • Stellar verbal and written communication skills in both languages.
  • Passionate and proven writer
  • A proficient writer who can help shape the narrative and effectively communicate it via presentations, scripts, emails, digital media, and other communications platforms.
  • Understanding of and passion for culture and organizational effectiveness.
  • Ability to lead projects and simplify complex topics in a friendly and approachable manner for internal audiences.
  • Ability to build cross-functional relationships with other teams across the organization.
  • Experience creating and managing newsletters
  • Experience posting and formatting content using a Content Management System (CMS)
  • Excellent written and verbal communication skills

7. BA in Marketing with 8 years of Experience

  • Experience in external communications or at a public relations agency
  • Experience with media relations across technology, business, and consumer publications
  • Project management experience
  • Experience working with leaders or executives
  • Experience working with or in support of diverse communities
  • Understanding of the creator landscape
  • Experience in roles that have covered internal and external communications
  • A clear writer and editor with experience in a range of mediums (including digital) 
  • Have great attention to detail around grammar, style, and use of plain English.
  • Experience in a matrix organization/corporate B2B environment
  • Proven experience in managing online channels intranet, website etc.
  • Consulting skills and the ability to work with a variety of stakeholders

8. BA in Communications with 7 years of Experience

  • Extensive PR and communications experience in a similar role
  • Have CIPR qualification or equivalent
  • A passion for PR and keeping up to date with the latest trends
  • Extensive experience in tracking, measuring and reporting performance
  • Excellent attention to detail and copywriting skills
  • Experience in coaching senior stakeholders.
  • Be confident to make sound and timely decisions in complex environments and demonstrate.
  • Have agency or in-house communications experience
  • Have worked in a press office and understand what it takes to land a story
  • Experience in driving forward PR, social media and campaigns
  • Have worked through others to achieve campaign objectives
  • Be passionate about beer, pubs, and hospitality and have a keen interest in policy and politics

9. BA in Journalism with 5 years of Experience

  • Experience in communications operations
  • Experience posting and formatting content using a Content Management System (CMS)
  • Excellent written and verbal communication skills
  • Demonstrated management experience in broad-based and successful communication programs.
  • Communication experience in healthcare
  • Experience in a faith-based health system/organization.
  • Demonstrated attention to detail and strong executive presence.
  • Ability to manage changing priorities and multiple projects simultaneously.
  • Strong proficiency in appropriate technology tools to work in a collaborative environment, including Microsoft Teams, Word, Excel, and PowerPoint.
  • Exceptional skills with Microsoft SharePoint and other content-management systems, with the ability to quickly learn new technologies and tools.
  • Strong interpersonal, negotiation, and problem-solving skills.
  • Capable of directing and promoting teamwork in multi-disciplinary and multi-cultural team settings.

10. BA in English with 6 years of Experience

  • A seasoned, experienced professional with a full understanding of the area of specialization, resolves a wide range of issues in creative ways. 
  • Previous experience that provides the knowledge, skills, and abilities to perform the job 
  • Exceptional oral and written communication skills
  • Experience planning, developing, and executing strategic communications for business segments, functional groups, and/or companywide initiatives.
  • High energy, positive attitude, and works well through change and shifting priorities.
  • Proven ability to work effectively with senior executives and establish and maintain productive relationships with colleagues at all levels of the organization.
  • Strong planning, organizational and project management skills.
  • Ability to work independently, without task-level oversight to make good decisions and apply sound judgment.
  • Ability to work well under pressure and meet deadlines with a quality product.
  • Strong experience in presentations, live streams, newsletters, video production, and events management
  • Super organized, and detail-orientated with the skills to manage multiple projects.
  • Be a change agent - can build and effect change at the people and process levels.

11. BA in Marketing with 6 years of Experience

  • Experience working in a communications role within the public or healthcare sector.
  • Experience in using a range of channels, including intranets and social media, to deliver communication plans
  • Ability to plan and implement impactful social media and marketing campaigns
  • Excellent proven written communication skills, with significant experience in writing for a variety of audiences
  • Experience in change management techniques
  • Current knowledge of internal communications best practice
  • Proven ability to develop and manage relationships with a range of different stakeholders
  • Experience working in a politically sensitive and complex environment
  • Passionate about employee engagement and the role internal communications play
  • Experience in an internal communications role 
  • Able to demonstrate clear evidence where you have managed a comprehensive communications program to advance an organization's mission and goals.
  • Confident stakeholder management skills and ability to influence and communicate at all levels.

12. BA in Communications with 5 years of Experience

  • Experience in a strategic communications role within an integrated marketing context
  • Excellent writing skills and expertise in the areas of corporate communication, PR, and branding
  • Experience in the financial/technology industries
  • Strategic thinker who can challenge the status quo
  • Results-driven and thrives in a fast-paced, high-pressure environment
  • Highly organized, structured, and able to multitask with ease
  • Sense of ethical responsibility and trustworthiness to handle sensitive and confidential information with professionalism
  • Extensive and demonstrated experience in developing and executing strategic communications plans
  • Knowledge of trends, best practices, and the competitive landscape within the sector
  • Proven ability to advise and provide recommendations to the executive team on internal communications
  • In-depth understanding of internal communications/change communications

13. BA in Journalism with 4 years of Experience

  • Established experience in-house and/or consulting in communications, internal communications, media or PR
  • Experience in internal communications and working in an issue’s environment
  • Experience leading, coaching, and developing a high-performing team
  • Experience working across multiple levels, functions and regions
  • Able to communicate priorities clearly and concisely.
  • Ability to write, using AP style, across multiple channels
  • Self-starter, creative problem-solver with a can-do attitude.
  • Understanding customer needs, marketplace dynamics, industry trends, and the competitive landscape.
  • Able to quickly grasp new ideas and ability to work on numerous projects.
  • Ability to communicate in English, both orally and in writing.

14. BA in Public Relations with 5 years of Experience

  • Experience working in Marketing, PR, and/or Internal Communications, either in a corporate or agency environment.
  • Ability to understand Shields' business goals and proactively identify opportunities to meet them.
  • Clear thinking, creative communication, and problem-solving skills
  • Demonstrated success leading multiple projects/initiatives within communications/PR function.
  • Able to simplify strategy into specific actions with clear accountability
  • Able to make decisions with speed and accuracy based on the best available information
  • Knowledge and experience in the Healthcare Industry, Pharmaceutical industry experience 
  • Demonstrated success supporting and managing communications for senior-level business clients.
  • Being open to change in response to new information, feedback, different or unexpected circumstances, and/or to work in ambiguous situations
  • Able to deal calmly and effectively with high-stress situations, including continuing to persevere and remaining calm in challenging or frustrating circumstances.
  • Bias toward action, with an entrepreneurial spirit.
  • Experience in communications operations

15. BS in Communications with 6 years of Experience

  • Experience in corporate and/or internal communications and social media management in a pharmaceutical, biotechnology, or related environment.
  • Strong writing, editing, proofreading, layout, and design, professional printing/publishing skills, including the ability to present concepts verbally
  • Experience with monitoring tools to analyze data. 
  • Be able to provide regular performance breakdowns for measuring and tracking
  • Self-starter, detail-oriented individual with proven track record implementing social media campaigns, working on global initiatives, and working in cross-functional teams
  • Ability to jump into a fast-moving environment and absorb information quickly
  • Ability to communicate technical information for understanding across a variety of audiences
  • Excellent project management and multi-tasking skills, with the ability to prioritize in a fast-paced environment while maintaining attention to detail
  • Ability to work well under the pressure of deadlines, and the ability to adapt to changing priorities and deadlines
  • Understanding of the pharmaceutical business
  • Proficiency with Microsoft Office products (PowerPoint, Excel, Word, Project) and Adobe Suite products, particularly Illustrator and InDesign
  • Ability to maintain confidentiality while working with highly sensitive information and use excellent judgment on a variety of sensitive subjects
  • Excellent verbal and written communication and interpersonal skills
  • Ability to work independently and collaboratively in a fast-paced, matrixed team environment consisting of internal and external team members

16. BS in Marketing with 7 years of Experience

  • Experience in human resources, D&I, internal communications, or related field, experience driving large projects
  • Experience managing and developing teams
  • Accountable and willing to be hands-on with all levels of the organization, as well as serve as a strategic partner to senior leaders
  • Ability to focus on what matters and translate business strategy and goals into optimal HR processes that are scalable, simple, customer-focused, and adaptable to unique and changing business needs
  • Demonstrated ability to act with empathy, influence stakeholders at all levels in the organization
  • Ability to provide leadership, work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization
  • Be able to thrive in a fast-paced and ambiguous environment
  • Effective communication skills, including written, verbal, and listening skills
  • Excellent presentation skills and comfort with speaking in large group settings

17. BS in Journalism with 6 years of Experience

  • Proven experience in public relations or communications experience
  • Internal communications experience within a multi-national company
  • Internal communications experience with fulfilment centres, retail operations, logistics, and/or technology companies
  • Experience developing Operations, Human Resources, and Employee Relations content for a diverse, remote, and mobile workforce
  • Experience developing creative, effective approaches to difficult communications challenges
  • Experience creating metrics to measure communication effectiveness, reach, and engagement
  • Excellent writing skills with the ability to think and communicate clearly, formulate a clear point of view on complicated issues, and create a concise and well-written narrative.
  • Comfortable dealing with ambiguity and able to form a cohesive and effective outcome from potentially incongruous facts and individual perspectives
  • Possess a strategic approach to problem-solving, able to anticipate potential reputational issues
  • Ability to exercise high judgment and persuasion, particularly in narrow time frames

18. BS in Business Administration with 8 years of Experience

  • Communications experience, including internal communications.
  • Experience in providing counsel to, and working with, senior executives.
  • Experience writing and editing narratives, scripts, and content for a range of internal communications channels.
  • Experience developing and implementing internal communications plans from ideation and delivery to measurement and evaluation in a multi-national business.
  • Experience with project management on high-stakes communications activities for executives and employees.
  • Experience developing creative, effective approaches to difficult communications challenges.
  • Background in PR, internal communications, and social media.
  • Proven ability to exercise high judgment, particularly in narrow time frames.
  • Proven ability to thrive in a high-energy environment where tactical and strategic activities are expected to be driven in parallel.
  • Demonstrated experience building trust and influencing cross-functional teams and senior leaders.
  • Willingness to roll up one’s sleeves and get work done, even when it’s outside the scope of the job.
  • Ability to pay painstaking attention to important details.
  • Flexible individual with a “can-do,” problem-solving approach to managing ambiguity in a fast-paced and ever-changing environment.
  • Communications experience in media, internet, or technology industries

19. BS in Media Studies with 3 years of Experience

  • Experience in communications, change management communication experience 
  • Proven strategic communications counselor
  • Exceptional written and verbal communication skills
  • Experience counseling senior executives on communications
  • Experience developing compelling presentation materials
  • Project and program management skills
  • Self-starter with the ability to thrive, meet deadlines, and produce a high volume of content in a dynamic, high-pressure environment.
  • Knowledge of internal communication platforms, software and tools is important
  • Working understanding of external communications, media and social media
  • Exceptional written and verbal communications
  • Excellent interpersonal skills

20. BS in English with 5 years of Experience

  • Managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
  • Experience in clinical research, patient care, Clinical Development, Medical/Scientific Affairs, and/or basic research
  • Prior experience in Medical Affairs or Clinical Development within the biopharmaceutical industry, and/or clinical or research experience in cardiology
  • Understanding of the pharmaceutical commercialization process and knowledge of the regulatory and legal guidelines affecting the promotion of prescription products
  • Proficiency in writing and communicating scientific/clinical data
  • Excellent communication (written and verbal), interpersonal, organizational, time management, and project planning skills, with a strong ability for self-direction
  • Demonstrated track record of strategic execution in a matrix environment with limited supervision
  • Ability to work in teams and interface in a dynamic environment across corporate functions
  • Understanding of disease landscape and clinical data to enable critical analysis of scientific literature and communicate implications cross-functionally
  • Prior experience in successfully leading consultants and vendors
  • Strong computer and database skills, particularly with Microsoft Office products.

21. BS in Information Technology with 4 years of Experience

  • Experience writing and developing creative communications in a business setting
  • Strong writing skills with an ability to write in various styles and voices
  • Ability to manage all aspects of editorial input to sort out the perfect balance of information the target audience needs and information that’s beneficial for Foodbuy to share
  • Ability to include all stakeholders in content development and editorial processes
  • Ability to engage with other Communications Team members to produce fresh, creative approaches to all content
  • Strong relationship-building skills
  • Strong verbal and presentation skills
  • Proven ability to manage multiple tasks and deadlines in a project-driven environment
  • Demonstrated intermediate-level page layout skills in Word, Publisher, and/or InDesign

22. BS in Political Science with 6 years of Experience

  • Communications, media, or public relations experience, manufacturing or consumer product goods company.
  • Excellent written and verbal communication skills
  • Strong grammatical aptitude and editing ability
  • Strong networking and collaboration skills
  • Strong project management skills with initiative and follow-through on execution of programs.
  • Knowledgeable of the food manufacturing industry and able to communicate with frontline team members and senior leaders from different business units.
  • Ability to share best practices and advise local content providers on effective communication tactics.
  • Knowledge of AP style and solid writing ability.
  • Ability to work within a latticed organization and with indirect reports.
  • Ability to develop news releases, internal announcements, letters, and other forms of written communication.
  • Excellent organizational skills
  • Must be able to manage numerous projects with tight deadlines.

23. BS in International Relations with 5 years of Experience

  • Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, media in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
  • Ability to read, write, and/or speak Spanish
  • Ability to use personal computer and software applications (i.e., Microsoft Word, Excel, and PowerPoint.
  • Experience with Meltwater, Cision
  • Excellent writing and media relations skills
  • Ability to attend to detail
  • Ability to communicate with all levels of management and company personnel
  • Ability to prioritize, organize effectively, and handle multiple projects and tasks
  • Ability to maintain confidentiality
  • Knowledge of television, internet, and phone products and services, as well as those of the competitors in the industry
  • Ability to analyze and interpret data
  • Understanding of corporate social responsibility and charitable giving

24. BS in Psychology with 7 years of Experience

  • Experience in Corporate Communications or Public Relations
  • Experience in the healthcare/biopharmaceutical space
  • Experience in creating compelling communications that drive goal alignment and employee engagement across the global workforce.
  • Video and audio editing experience
  • Events-based experience with an ability to coordinate small- and large-scale internal meetings/events (e.g., town halls, large employee meetings, leadership roadshows, and celebratory events)
  • Demonstrated ability to drive employee engagement and other business results through effective communications
  • Experience in communications development for a global, diverse organization
  • Strong organizational, interpersonal, and team-oriented skills
  • Ability to act independently and proactively
  • Ability to manage competing priorities and meet deadlines
  • Ability to work in a large, matrixed organization.

25. BS in Digital Media with 4 years of Experience

  • Experience in content writing, marketing, relationship management, and/or graphic design.
  • Exceptional interpersonal, communication and listening skills.
  • Excellent oral and written communication skills, with the ability to structure content for multiple platforms.
  • Strong adaptability and willingness to embrace change.
  • Ability to juggle several tasks/deadlines and effectively manage time and schedules.
  • Ability to work both independently and as a member of a team.
  • Ability to evaluate new and evolving technologies and knowledge of digital platforms.
  • Content publishing experience on multiple platforms with strong visual storytelling capabilities.
  • Experience with Microsoft Office 365 suite, with particular emphasis on SharePoint, content management platforms, InDesign, Photoshop, Illustrator, social and digital technologies.
  • Ability to supplement basic job skills with creative problem-solving and critical thinking.

26. BS in Public Relations with 6 years of Experience

  • Excellent English-language writing skills, with an emphasis on producing approachable, accessible, and engaging copy.
  • Project management skills and proven ability to manage multiple projects at once
  • Experience working in a large, matrixed organization
  • Strong attention to detail with an emphasis on quality and accuracy.
  • Digitally-savvy and naturally curious about emerging technologies
  • Experience in planning and executing communications, particularly during periods of extensive change.
  • Experience working in large organizations with large numbers of front-line, non-exempt employees
  • Ability to work independently
  • Ability to analyze data to inform recommendations and influence decision-making
  • Ability to pay attention to detail
  • Experience managing and developing teams
  • Excellent MS Office Skills, especially PowerPoint
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