COMMUNICATIONS SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 19, 2024 - The Communications Specialist excels in planning and coordinating events to enhance stakeholder engagement with organizational initiatives. Demonstrates strong project management skills, effectively prioritizing and assembling details for various projects while maintaining a high level of organization. Brings advanced expertise in electronic communication technology and publishing, utilizing tools like WordPress, Adobe InDesign, and MS SharePoint to deliver collaborative and effective communication solutions.

Essential Hard and Soft Skills for a Standout Communications Specialist Resume
  • Content Creation
  • Social Media Management
  • Email Marketing
  • Project Management
  • Graphic Design
  • Data Analysis
  • SEO Optimization
  • Crisis Communication
  • Intranet Management
  • Vendor Management
  • Strong Communication
  • Creativity
  • Attention to Detail
  • Adaptability
  • Team Collaboration
  • Time Management
  • Problem-Solving
  • Empathy
  • Critical Thinking
  • Resilience

Summary of Communications Specialist Knowledge and Qualifications on Resume

1. BA in Communications with 3 years of Experience

  • Experience with working in journalism, communications
  • Experience writing and editing material and workforce messages
  • Ability to work independently to prioritize 
  • Ability to multi-task in a fast-paced environment
  • Ability to handle multiple assignments from conception to completion on deadline
  • Ability to build strong customer relationships
  • Demonstrated customer service and effective interpersonal skills
  • Articulate and responsive to colleagues, strong verbal communication and listening skills
  • Proficient in English written and verbal communication skills
  • Ability to simultaneously handle multiple priorities
  • Demonstrates a high level of accuracy, even under pressure
  • Friendly and service-oriented, ability to maintain composure under pressure

2. BA in English with 4 years of Experience

  • Experience writing short, action-based communications and lengthy, strategic documents and presentations
  • Experience communicating to various audiences (company management, team members, work team) with a focus on internal, electronic, and print communications
  • Knowledge of communications best practices, such as design, development, and management of user-generated content 
  • Experience using time management skills such as prioritizing/organizing and tracking details 
  • Ability to meet the deadlines of multiple projects with varying completion dates
  • Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues
  • Intermediate level in Microsoft Office Suite (e.g., Word, PowerPoint, Excel).
  • Basic level skill with Photoshop (e.g., resizing photos, erasing backgrounds, adding layers and basic photo editing, such as brightness and contrast).
  • Clear, strategic thinker to cut through the clutter and prioritize high-impact engagements and touchpoints
  • Excellent written and verbal communicator
  • Ability to work well with a culturally diverse workforce
  • Ability to manage challenging situations with difficult stakeholders

3. BS in Marketing with 5 years of Experience

  • Proven work managing social media channels and accounts
  • Hands-on experience in content development and management
  • Knowledge of online marketing channels and digital marketing trends
  • Familiarity with website content development and updates
  • Experience engaging with media outlets and reporters, ability to deliver creative content
  • Excellent communication, and project management skills
  • Excellent writing capabilities and prior experience working in a comms role in a fast-paced environment
  • English language fluency, bilingual or second language skills
  • Strong interpersonal skills, including an excellent telephone manner
  • Excellent copywriting skills, including proofing of written materials
  • Basic verbal and written communications
  • Basic time management, editing and proofreading skills, strong attention to detail.

4. BA in Communications with 4 years of Experience

  • Good understanding of different knowledge management approaches and principles
  • Good understanding of key learning, knowledge management and collaborative platforms
  • Fluent in English and experience in running projects
  • Hands-on experience with Web CMS, CRM, LMS, and ideally Digital Asset Management Systems
  • Managing sharing systems as administrator or key user (eg Share point)
  • Ability to collaborate effectively within the team as well as with internal/external stakeholders (e.g. SMEs) while being a self-starter and able to take a lead 
  • Clear, concise, and engaging communications skills (incl. experience with newsletters, mailing lists, etc.)
  • Champion knowledge management by communicating the benefits of knowledge sharing, organizing knowledge-sharing events, and building knowledge networks
  • Maintains a knowledge management system including document structure, quality control, tagging search-ability and access control
  • Works well in cross-functional teams and good written communication skills
  • Strong understanding of and passion for sustainable development issues 
  • An international perspective gained from working in a complex, multinational, matrixed organization and therefore used to dealing skillfully with a diverse range of cultures and personalities

5. BA in Journalism with 3 years of Experience

  • Work experience in a high profile, fast-paced media, communication, or marketing organization, CSR role in a multinational, large organization or agency.
  • Developing and implementing communications strategies
  • Developing and delivering engaging content and compelling campaigns internationally within both digital and traditional media
  • Ability to establish relationships quickly and engender trust.
  • Ability to influence stakeholders with skill at all levels inside and outside the organization
  • Be able to write engaging narrative content with a variety of tone and style
  • Communications and design experience (design/layout, content development/promotion, writing/editing).
  • Experience using social media platforms (Facebook, Twitter, Flickr)
  • Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
  • Be able to read, write and speak fluent English.
  • Prior experience working on USAID-funded programs 
  • Have unrestricted work authorization to work in the United States

6. BS in Media Studies with 7 years of Experience

  • Experience in public relations, with a healthy mix of agency and corporate stints
  • Prior experience working in the technology industry
  • Ability to work on multiple projects simultaneously and thrive in a fast-paced and deadline-oriented environment
  • Have CCNA certification and experience working with offshore and international projects.
  • Strong analytical skills driven by intense curiosity, with a robust ability to assemble complex, technical information from various sources.
  • Data-driven with impeccable organization and comfort working with technical subject matter.
  • Exceptional interpersonal, written, and verbal communication skills.
  • Collaborative, energetic, and tenacious self-starter with an ability to prioritize and handle multiple projects simultaneously.
  • Ability to clearly and concisely use appropriate structure, correct grammar, and consistent language in all communications.
  • Strong writing and editorial skills as well as stakeholder management across all levels.
  • Experience writing communications in a large complex business across traditional and social channels.
  • Experience with CMS, email platforms, particularly Pardot and HTML

7. BA in Public Relations with 5 years of Experience

  • Demonstrated ability to plan and coordinate events and forums to advance stakeholder engagement with organizational initiatives.
  • Strong organizational skills with the ability to independently research, prioritize, and assemble details for all aspects of a project or initiative.
  • A results-oriented and enthusiastic team player who thrives on new challenges and responds nimbly to new priorities.
  • Strong customer service skills to adeptly investigate client needs and negotiate communication solutions that are both cost-effective and aligned with stated audience needs.
  • Demonstrates flexibility and the willingness to work across individual roles to deliver collaborative communication solutions.
  • Demonstrated project management skills and ability to work well under pressure to meet tight deadlines.
  • Contributes to a team environment by working efficiently, professionally, and in a friendly manner, and establishes and maintains a harmonious working relationship with all colleagues.
  • Advanced computer skills in organizational electronic communication technology, publishing and web-based communications.
  • Demonstrated expertise with WordPress, Adobe, InDesign, Photoshop, and MS SharePoint is desirable.
  • Excellent organizational skills, strong attention to detail, and ability to prioritize effectively.
  • Strong oral and written communication skills with ability to produce concise and compelling arguments.
  • Meticulous grammar and spelling skills.

8. BS in English with 4 years of Experience

  • Detail-oriented with the ability to ensure timely completion of multiple complex assignments.
  • Knowledge of print production and graphic design processes.
  • Strong reasoning, analytical, and problem-solving skills, and ability to devise creative solutions to communications challenges.
  • Strong interpersonal skills and passion for cultivating relationships with partners.
  • Able to interact effectively and build collaborative relationships with stakeholders and colleagues.
  • Comfortable using Microsoft Office Applications, WordPress and other content management systems, Constant Contact, and social media.
  • Comfort with Chicago style manual and proven project management ability.
  • Related experience in communications and process improvement-oriented project management.
  • Demonstrated experience interacting with senior executives of a corporation.
  • Proficiency in PowerPoint and demonstrated understanding of the principles of visual communication.
  • Strong fundamental writing skills
  • Ability to work well with others and/or alone.

9. BS in Marketing with 5 years of Experience

  • Experience with Microsoft Office and Windows.
  • Specialized courses or training on console operation completed within 6 months of hire
  • Excellent customer service, telephone skills, and verbal and written communication skills
  • Previous experience working in the medical field.
  • Multi-lingual and have related work experience
  • Proper verbal communication: professional, caring and kind tone.
  • Accurate message-taking and accurate spelling.
  • Relay messages accurately and according to specific instructions.
  • Good typing skills in verbal communication.
  • Ability to hear multiple alarm sounds, exceptional oral and written communication skills
  • Strong proficiency in Microsoft Word and PowerPoint
  • Familiarity with Adobe InDesign and Photoshop
  • Well-organized and able to manage multiple projects and competing deadlines.

10. BA in Advertising with 4 years of Experience

  • Excellent communication and teamwork skills, including willingness
  • Ability to consult with subject matter experts from operational teams within the organization.
  • Ability to prioritize and manage multiple projects in a fast-changing, evolving environment.
  • Positive attitude and willingness to jump in and tackle new projects.
  • Creative thinking with attention to detail.
  • Comfortable working at a face pace and able to meet deadlines.
  • Able to learn new technology and apply knowledge quickly.
  • Understand and adhere to company brand standards.
  • Desire and ability to innovate and improve upon processes.
  • Proficiency in AP style and ability to work in a fast-paced, changing environment
  • Experience writing press releases and communicating with the press, including, but not limited to, newspaper and radio 
  • Demonstrated ability to be proactive and self-motivated.

11. BS in Public Relations with 6 years of Experience

  • Exceptional organizational and time management skills, with an orientation toward detail
  • Ability to work on several projects at one time with multiple deadlines and minimal supervision.
  • Demonstrated the ability to handle sensitive, confidential information and be willing to work some evenings and occasional weekends
  • Ability to work both independently and collaboratively with multiple key stakeholders 
  • Excellent analytical and interpersonal skills to identify issues and solve problems working with colleagues with a client-focused orientation.
  • Demonstrated proficiency in the development of communications strategy and solutions 
  • Familiarity with multiple content management, editing and project-tracking tools 
  • Proficiency with Microsoft Office applications in a PC and MAC environment.
  • Demonstrated experience in developing and maintaining social media sites, such as Facebook, LinkedIn, and Instagram 
  • Excellent writing skills and experience writing articles or promotional materials for publication for both professional and general audiences.
  • Ability to assist with the development of new communication methods to reach target audiences
  • Ability to gather information and synthesize it into client-ready deliverables

12. BS in Communications with 7 years of Experience

  • Experience in the strategic communication field, including change management, content development, Web strategy, and implementation planning
  • Experience with Microsoft Office, including Word, Excel, and PowerPoint
  • Experience with SharePoint, Poppulo, or a third-party message distribution system
  • Experience with writing and editing material in a journalistic style
  • Communications including issues/crisis and change management experience within a national company or logistics/retail company
  • Internal communications experience within a multi-national company
  • A track record of effectively owning process creation, management, and improvement
  • Experience building robust communications programs and delivering results
  • Excellent writing skills are a must, with the ability to formulate a clear point of view on complicated issues and create a concise and well-written narrative
  • Internal or external communications experience with logistics, operations, or retail companies with a mobile workforce
  • Experience developing relevant content for a diverse, remote, and mobile workforce
  • Experience creating metrics to measure communication effectiveness, reach, and engagement

13. BS in Business Administration with 6 years of Experience

  • Comfortable dealing with ambiguity and able to form a cohesive and effective outcome from potentially incongruous facts (or lack thereof) and individual perspectives
  • Possess a strategic approach to problem-solving and are able to anticipate potential reputational issues
  • Ability to exercise high judgment and persuasion, particularly in narrow timeframes
  • Willing to get work done, even when at times it’s outside the scope of the job
  • High attention to detail and proven ability to manage multiple, competing priorities
  • Able to anticipate potential reputation issues
  • Experience in change management or issues management
  • Experience with the delivery on major internal communications campaigns
  • Experience as an EMT or Paramedic with an EMS provider, with positive interpersonal communication skills.
  • Must have the ability to work productively and effectively within a complex environment, handle multiple/changing priorities, and operate a computer.
  • Must be willing to work various shifts as assigned and be available for regular on-call shifts.
  • Emergency operations center dispatch experience.

14. BA in Public Relations with 8 years of Experience

  • Communications experience (employee/internal communications experience)
  • Experience with visual storytelling, video production, social media
  • Portfolio of work demonstrating digital storytelling capabilities
  • Experience working within a global company
  • Communications or marketing experience in media, internet, technology, and/or retail industries
  • Project management skills and proven ability to manage multiple projects at once
  • Team player who is willing to roll up their sleeves to get the job done
  • Able to work with all levels of employees, including senior leaders
  • Able to exercise high judgment and deliver results, particularly in narrow time frames
  • Excellent written and oral communication skills
  • Portfolio of work demonstrating the ability to tell complex stories in relatable terms
  • Project management skills and proven ability to manage multiple projects at once

15. BS in Marketing with 6 years of Experience

  • Strong written and oral communication skills
  • Communications or marketing experience in technology, and/or retail industries
  • Experience working within a multi-national company and at least one organization with 50,000 employees
  • Outstanding attention to detail Self-motivated individual requiring minimal direction
  • Experience with visual storytelling, video production, social media
  • Team player who is willing to roll up their sleeves to get the job done
  • Able to work with all levels of employees, including senior leaders
  • Able to exercise high judgment and deliver results, particularly in narrow time frames
  • Excellent verbal communication, writing, and editing skills.
  • Excellent project management and consulting skills.
  • Able to link organization objectives to communication planning.
  • Must be able to work in a Labor/Management Partnership environment.
  • Knowledge of media and communication vehicles including print, radio, and electronic media.

16. BA in Public Relations with 7 years of Experience

  • Related work experience in Marketing or similar competency
  • Excellent research, writing, and editorial skills
  • Demonstrated ability to communicate complex or technical information to the public
  • Ability to quickly understand, distill, and respond to their needs
  • Experience with MS Office products including Outlook, Word, PowerPoint, and Excel
  • Strong consideration was given to digital email skills and payments industry experience
  • Excellent written and verbal communication skills, along with proven communication planning, execution, and measurement
  • Ability to influence and partner within the organization
  • High energy and positive attitude to work with varying stakeholders and get them through to the “final mile” of action and outcomes
  • Persistent and relationship-focused, experience in technical communication
  • Ability to respond to assignments with little or no notice, manage shifting priorities, and operate in ambiguity
  • Must have the ability to handle conflicts and successfully manage multiple projects concurrently
  • Must be able to exercise sound judgment independently

17. BA in Digital Media with 5 years of Experience

  • Excellent writing, organizational, and service skills.
  • Knowledge of racial equity and justice principles, working within a diverse workforce, and sensitivity to and appreciation of cultural differences
  • Knowledge of sexual and reproductive health and rights issues
  • Experience with copyediting, strong attention to detail, and interpersonal skills
  • Detail-oriented in a fast-paced multi-task environment.
  • Quick to learn new systems and processes.
  • Great at troubleshooting and finding innovative ways to solve problems.
  • Both a self-starter and receptive to quick direction.
  • Flexibility to work occasional night and/or weekend hours.
  • Confident with technology, and working knowledge of Google Suite and Asana.
  • Strong organizational and time management skills
  • Email marketing experience, preferably Marketo

18. BA in English with 3 years of Experience

  • A strategic and growth mindset focused on initiating new ideas and stories to elevate the EY brand and increase people engagement.
  • Ability to think outside the box and develop engaging and innovative communication messages 
  • Stellar communication skills, with the ability to understand and communicate complex ideas persuasively 
  • Efficiently through digital, social, print and spoken channels.
  • Extremely keen attention to detail, editing and proofreading skills, and high-quality standards for timely product delivery.
  • Understanding of communications measurement tools, tactics, and benchmarks.
  • Readiness and comfortability working in a very fast-paced, complex, yet dynamic work environment 
  • Ability to multitask on a variety of different projects, while operating with a sense of urgency.
  • Strong project management skills, with the ability to manage senior stakeholders across the firm.
  • A team player with a strong desire to learn and collaborate as part of an integrated team.
  • Organized and articulate, with impeccable attention to detail.
  • Post-secondary education in communications, public relations, journalism, marketing communications, or a related field.
  • Previous digital channel or social media copy development experience

19. BA in Journalism with 4 years of Experience

  • Evidence of passion, leadership, and achievements in academic and/or non-academic activities
  • Passionate about technology, excellent written communication skills both in Romanian and English
  • Proactive, can-do attitude, desire to learn
  • Proficient with MS Word, Excel, PowerPoint, and Teams
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Exceptional writing, storytelling, presentation, and message creation/content development skills
  • Ability to take complex information and transform it into a clear, concise, well-organized content
  • Analytical mindset with experience interpreting data into meaningful insights/strategies
  • Collaborative problem solver, motivated, energetic, and persistent with a side of flexibility
  • Ability to prioritize and manage expectations across multiple, complex projects/campaigns while remaining focused on details and meeting deadlines
  • Must thrive in a fast-paced, ever-changing environment
  • Experience working in a matrixed organization, large corporate setting, or professional services organization

20. BS in Marketing with 5 years of Experience

  • Confident in all Microsoft Office programs (particularly PowerPoint and Excel)
  • Strong written and verbal communication skills, with the ability to flex and adapt style
  • High emotional intelligence, able to challenge and accept challenges professionally.
  • Customer focussed (both internal and external).
  • High attention to detail and proofing skills.
  • Ability to be reactive and meet strict deadlines.
  • Excellent organizational skills and the ability to juggle changing priorities in a fast-paced environment.
  • Passionate about Retail and a strong advocate of being the voice for stores.
  • A strong understanding of how best to deliver tactics across different channels.
  • Experience planning and supporting strategic communications campaigns.
  • Enthusiastic team player who can work cross-functionally with partners
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