COMMUNICATIONS CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 14, 2024 - The Communications Consultant has experience delivering clear and compelling communication strategies across diverse audiences, while effectively managing relationships and driving consensus towards shared goals. This role requires strong project management skills with a proven ability to prioritize, meet tight deadlines, and adapt to dynamic environments. The consultant is also highly skilled in leveraging advanced Microsoft Office tools and collaborating with external vendors to ensure successful project execution.

Essential Hard and Soft Skills for a Standout Communications Consultant Resume
  • Public Relations Strategy
  • Media Relations
  • Content Creation
  • Crisis Communication
  • Social Media Management
  • Brand Messaging
  • Copywriting
  • Data Analysis
  • SEO Optimization
  • Presentation Design
  • Communication
  • Creativity
  • Problem-Solving
  • Adaptability
  • Emotional Intelligence
  • Collaboration
  • Leadership
  • Time Management
  • Strategic Thinking
  • Attention to Detail

Summary of Communications Consultant Knowledge and Qualifications on Resume

1. BA in Marketing with 7 years of Experience

  • Experience in communications, journalism, marketing or a related field
  • Experience in corporate communications, public relations, and marketing.
  • Experience providing communication consulting support to commercial, field sales, operations, and/or product development functions.
  • Demonstrated leadership in developing strategic, multi-channel communication programs.
  • Strong relationship management, interpersonal, influencing, and networking skills.
  • Strong writing, editing, and project management skills.
  • Experience in change leadership and management principles.
  • Experience working with web-based collaboration applications and/or internal/external social media.
  • Experience working with internal/external communications and creative services vendors.
  • Proven knowledge of the insurance and/or financial services industry.
  • Experience utilizing MS Office Products

2. BA in Business Administration with 5 years of Experience

  • Experience diverse business and technology experience understanding of the business and industry the technology is supporting or usability concepts and various qualitative and quantitative user research methodologies 
  • Experience in electronic marketing technology, customer relationship management (CRM), and integrated marketing.
  • Knowledge of current and emerging digital communications-related technologies
  • Clear and concise verbal and written communication skills
  • Leadership or Supervisory and problem-solving skills
  • Organizational skills and attention to detail
  • Ability to manage multiple projects at one time
  • Experience in building working relationships across all organizational levels
  • Effective customer service skills and experience with Microsoft Office
  • An ability to think critically and work consultatively across departments and with clients
  • Strong personal interaction skills and excellent written and verbal communication skills

3. BA in Communications with 6 years of Experience

  • Ability to develop a multi-channel, data-driven digital marketing strategy, incorporating channel best practices
  • Experience with logic-based, multi-channel campaigns and high-volume deployment
  • Strong analytical skills and data-driven thinking
  • Ability to take initiative and manage projects with a self-driven approach
  • Proven ability to oversee, lead, and manage projects that involve multiple workstreams and multiple stakeholders
  • Experience in project management or benefit enrollment areas
  • Ability to coordinate and simultaneously balance multiple projects
  • Ability to multi-task and manage competing priorities
  • Well-organized, detail-oriented, strong collaborative skills
  • Flexibility and agility when working in a fast-paced environment
  • Be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

4. BA in Public Relations with 5 years of Experience

  • Excellent creative judgment, communication skills, and analytical abilities and have a proven track record of marketing success.
  • Supports the development and implementation of the communications strategy, including its topline messaging, marketing materials, and set of communications tools.
  • Strong proofreading and editing skills, ability to maintain effective interpersonal relationships.
  • Strong writing skills using AP style, self-starter
  • Have a passion for helping to solve some of the world’s most pressing problems as a valued contributor.
  • Drive for results, and delight in exceeding expectations.
  • Enjoy an outcome-oriented culture that values flexibility and accountability.
  • Strong project management skills, self-motivated and ability to lead, but with strong collaboration skills
  • Have proven experience as a communications expert, particularly if it is grounded in the social sector.
  • Experience preparing messaging for audiences besides traditional foundations (e.g. blended capital, corporate philanthropy, venture philanthropy, alternative funding, etc.)
  • Can comprehensively digest a new organization and quickly turn around to speak intelligently and compellingly about its mission and programming.
  • Experience using email and social media for B2B marketing and business growth
  • Great eye for design, strong interpersonal, written and verbal communication skills

5. BA in Marketing with 8 years of Experience

  • Experience focused on communications, preferably including nonprofits, communications, marketing, fundraising and development.
  • Ability to build and nurture strong relationships both internally and externally.
  • A concentration in Communications or English, experience in the financial services industry 
  • Foster collaborative relationships across functional teams
  • Proficiency with Word, Excel, and PowerPoint
  • Excellent writing skills and ability to handle multiple stakeholders in a fast-paced environment
  • Organized, proactive, detailed oriented and flexible
  • Experience with building client relationships and presenting to stakeholders
  • Experience with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Publisher
  • Experience with the Department of Defense, experience with using the Adobe Creative Suite
  • Experience with written and visual communications in a professional work environment
  • Experience with writing and editing in a variety of writing styles

6. BA in Journalism with 5 years of Experience

  • Progressively responsible and relevant professional experience in communication, print, broadcast, and/or new media
  • Excellent writing, communication, and presentation skills in English and another UN language (working knowledge of French)
  • Demonstrate understanding and experience in creating successful, engaging, and interactive digital campaigns and social media packages at national and/or global levels for various audiences, incl. young audiences (13 – 17 years old)
  • Engagement on topics related to child rights, preferably towards EU institutions and/or familiarity with the work of UNICEF 
  • Knowledge of the EU institutions and their dynamics, with practical experience working for them or with them.
  • Demonstrated ability to propose and lead initiatives with a variety of stakeholders, managing challenging deadlines with a cooperative and team spirit.
  • Ability to work independently and under tight deadlines.
  • Ability to work harmoniously in an international environment
  • Fluency in English and knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language
  • Curious to learn and quickly understand McDonald’s operations and employees’ communication needs
  • Ethical and responsible, understands and adheres to McDonald’s Standards of Business Conduct, always.

7. BA in Communications with 6 years of Experience

  • Able to work collaboratively in a team environment
  • An exceptional verbal communicator with strong interpersonal skills
  • An impeccable writer, particularly script writing, presentation support, and copy
  • Able to effectively adjust language when communicating to different audiences
  • Comfortable presenting to large audiences and in front of a camera
  • Able to prioritize multiple tasks and enjoy a fast-paced, ever-changing work environment
  • Embraces change and is motivated by challenges
  • Well-organized and able to set and work to tight deadlines
  • Quick learner with and keen curiosity to expand knowledge
  • Practical hands-on approach with a willingness to ‘roll their sleeves up’
  • Can work well independently and as part of a team
  • Experience in delivering complex communications in a large organization

8. BA in Marketing with 5 years of Experience

  • Experience in delivering communications for an ERP implementation
  • Excellent written and verbal communication skills
  • Familiarity with working with and influencing senior stakeholders within an organization and program team
  • Ability to quickly establish relationships and build trust within the program team and with key stakeholders
  • Ability to clearly articulate messages to a variety of audiences
  • Excellent written and oral communication skills
  • Multi-channel communications experience
  • Ability to work well with others through presenting ideas, perspectives, and solutions.
  • Ability to organize and prioritize own workload to deliver programs on time, to budget, and the required standard.
  • Well-developed ability in converting technical concepts into plain language.
  • Extensive experience developing a wide variety of end-to-end communications, including the writing, sign-off management, design management, production, and distribution of communications across multiple channels for different audiences.
  • Well-developed problem-solving, analytical, and organizational skills, with high attention to detail.

9. BA in Communications with 4 years of Experience

  • Have corporate communications experience including copy development, editing, and print project management
  • Ability to work under pressure and short timelines.
  • Ability to handle multiple projects with shifting deadlines simultaneously.
  • PC proficiency to include Word, Excel, PowerPoint, and Lotus Notes.
  • Ability to interact with clients with confidence.
  • Adept and comfortable at influencing the decision-making process.
  • Willingness to work overtime to meet client requirements.
  • Ability to write and edit an array of communications materials for both internal and external audiences.
  • Organizational, project management and consulting skills.
  • Ability to handle highly sensitive, confidential information.
  • Adept at handling all situations with political appropriateness and sensitivity while influencing positive outcomes.
  • Highly motivated self-starter and experience developing social media copy
  • Able to read and write in Spanish

10. BA in Journalism with 6 years of Experience

  • Budgeting and budget analysis skills.
  • Knowledge of internal communications and distribution systems.
  • Interpersonal skills to work with all levels of management.
  • Project management, customer service, and communication skills.
  • Ability to handle multiple projects in an environment of urgent and shifting deadlines.
  • PC proficiency to include Word, Excel, PowerPoint, and Lotus Notes.
  • Strong writing, communication planning, and project management skills.
  • Proven ability to understand business concepts and considerations.
  • Experience in communications measurement.
  • Experience working in insurance and knowledge of the financial services industry
  • Must be able to work independently and will frequently be assigned to multiple types of subject matter at a time/on multiple communications projects at a time

11. BA in Business Administration with 7 years of Experience

  • Progressive experience in professional corporate communications, public relations, organizational communications, marketing, training, or related communication fields.
  • Experience and proficiency with a range of external and internal communication solutions face-to-face
  • Print and electronic channels, media relations, and creative media solutions.
  • Working knowledge of communication process from writing and design through distribution across multiple media (print, internet, video)
  • Ability to write and/or edit readable, user-friendly copy and integrate graphics to enhance message
  • Demonstrated project management success and ability to make decisions independently
  • Knowledge of the communications and financial industry and standards
  • Confident, polished professionalism and a strong executive presence in front of clients and key business partners
  • Technically accurate, native-level fluency in English with a strong command of grammar, spelling, and style.
  • Interview skills, including the ability to interview and work with technical and subject-matter experts and translate results into compelling, technically accurate content.
  • Collaborative and independent working skills, getting client deliverables done quickly.

12. BA in Marketing with 6 years of Experience

  • Experience in strategic communications planning and/or management consulting.
  • Comfortable communicating with a range of stakeholders both orally and by email.
  • Experience working with a client and prioritizing demands.
  • Experience working with graphic designers
  • Must be a self-starter with the ability to work effectively independently and in team settings.
  • Proven ability to support and coordinate multiple projects simultaneously in a deadline-driven process.
  • Experience in building and managing client and team relationships.
  • Hands-on experience supporting large, complex programs and supporting program management offices.
  • Proficiency in Microsoft Office Suite, Microsoft Visio, Microsoft Publisher, and Microsoft Project desired.
  • Strong, substantive writing experience
  • Ability to provide a portfolio of products developed in prior positions (based on level of experience).
  • Experience and knowledge of open-source 
  • Familiarity with Orchestra and Marketo online publishing and email campaign platforms

13. BA in Public Relations with 8 years of Experience

  • Dynamic experience in professional communication, public relations, organizational communication, marketing, training, or related communication fields.
  • Emphasis on specialized knowledge of public relations, media relations, and issues management.
  • Proactive professional who can build rapport with business partners and colleagues, provide counsel, and develop productive working relationships at all levels
  • Versatility to learn about and work with a variety of business areas and topics
  • Demonstrate exceptional presentation, writing, and analytical skills, including experience writing strategic plans and detailed message materials (press materials, talking points, etc.)
  • Excellent interpersonal skills and the ability to manage relationships and communicate effectively by phone, email, and in-person
  • Ability to listen to, engage, and influence business partners throughout the company
  • Ability to synthesize and relate complex information
  • Ability to analyze problems and opportunities, and develop and drive external communication strategies and tactics.
  • Can counsel business partners in the appropriate use of communication strategies and tactics to inform and influence target audiences (e.g., clients, prospects, key influencers, financial representatives, employees, and other partners or stakeholders).
  • Have solid experience using digital and social media as a lead element and experience in providing direction for content creation.
  • Strong results in both national and regional media relations.
  • Have a strong understanding of PR metrics and analysis.

14. BA in Communications with 4 years of Experience

  • Strong experience and portfolio in a wide range of communication assets within the technology sector, like blog posts, PR articles, case studies, and landing pages.
  • Ability to learn, understand, and communicate highly complex technical solutions to both technical and business audiences.
  • Knowledge in and around web development practices and platforms, like content management systems, developer tools, and modern infrastructure such as SaaS/PaaS/IaaS cloud services and containers.
  • Relevant experience in one or more of the following areas: journalism, public relations, advocacy, international relations, marketing, development, advertising, digital communications, multimedia agencies, or another relevant field, ideally with a particular focus on gender issues
  • Experience in media relations using traditional and social media, multi-media, and a variety of platforms
  • Experience in supporting the organization of large-scale events, preferably at the international level
  • Familiarity with the work of the United Nations Organization, its mandate, main areas of focus
  • United Nations bodies, agencies, entities, and departments, current priorities issues
  • Excellent command of major social media platforms, including Facebook, Twitter, Google+, Instagram, and LinkedIn
  • Proficiency in Adobe Photoshop, Illustrator, and InDesign
  • Problem-solving and root-cause identification skills
  • Able to work effectively at all levels in an organization

15. BA in Journalism with 5 years of Experience

  • Experience supporting large-scale business transformations and change management
  • Ability to create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Experience with communicating to a global employee audience
  • Professional presence to counsel, influence, and challenge
  • Strong and versatile writing skills, ability to do stakeholder analysis, audience segmentation, the definition of messages, and channel selection
  • Evaluate user readiness, identifying and managing anticipated resistance
  • The ability to consult and coach project teams
  • Experience delivering change and/or training related to the use of Microsoft Office 365 including Teams and OneDrive is preferred but not required
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies, and tools
  • Previous experience in developing and executing a global change management plan is imperative
  • Familiarity with project management approaches, tools, and phases of the project lifecycle
  • Previous experience working within a global, matrixed environment

16. BA in Communications with 6 years of Experience

  • Exceptional communication skills, both written and verbal
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable, able to work in ambiguous situations
  • Organized with a natural inclination for planning strategy and tactics
  • Acute business acumen and understanding of organizational issues and challenges
  • Change management certification or designation 
  • Proven project management skills with the ability to balance projects, prioritize and meet tight deadlines.
  • Motivated self-starter, creative thinker and strong problem solver
  • Experience working with external vendors, including translation, design, and print
  • Adapt to a dynamic, ever-changing work environment
  • Highly computer literate with advanced level skills using Microsoft Office, Outlook, Word and PowerPoint programs in particular.
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