Job Summary: 

• Define the Business's internal communication strategy and plan
• Owns and develops strategic communication and change management plans for the division’s strategic priorities, initiatives and challenges.
• Segmenting the audiences and addressing their specific needs
• Acting as a translator of the strategy for all audiences in the Business, checking the understanding with feedback loops and bottom-up communication
• Implementing and measuring the communication actions to continuously improve their quality and efficiency
• Defining and managing the Internal Communication budget
• Design the ACM Leader’s communication towards all employees in the Business.
• Develop and monitor a managerial culture of dialogue between managers and team members.
• Support the change and the business transformations, analyzing their impact on people and designing the appropriate communication plan and actions to support the change management.
• Provides communication and change management support for major organizational changes, policy changes and new services.
• Design the leadership and all employee events.
• Develops content, materials and messaging for internal meetings, including town halls, all employee meetings and leadership conferences to assigned coverage areas.
• Defines, develops, implements and measures new and ongoing employee communications strategies for the group.
• Design and implement, given the case, the crisis communication plan for the Business, aligned with the corporate process and guidelines.
• Define upstream clear roles and responsibilities and organize dedicated training

Skills on Resume: 

• Internal Communication Strategy (Hard Skills)
• Change Management (Soft Skills)
• Audience Segmentation (Hard Skills)
• Strategic Translation (Soft Skills)
• Budget Management (Hard Skills)
• Leadership Communication (Soft Skills)
• Crisis Communication (Hard Skills)
• Event Design (Hard Skills)

Job Summary: 

• Conduct workshops to define the process, structure, people and cultural changes using the Caterpillar Change Management Framework.
• Serve as an advisor to leaders and project teams on the most effective method for communicating messages to employees.
• Creates/develops messages that are informative, timely and focused on the employee.
• Be a pro-active member of the overall ACM Internal Communication team, contributing with ideas, knowledge and practice sharing.
• Drives the adoption and application of best practices in the Caterpillar Organizational Change Management framework 
• Mitigate risks and drive early value realization while achieving both tangible and intangible benefits as determined by the ACM strategy
• Serve as media relations planner and spokesperson on proactive and reactive media interactions.
• Support the company’s legal, finance, and international business units, working to understand their communications support needs and collaborating
• Identify, develop, and execute integrated media relations plans and capitalize on publicity opportunities.
• Serve as an issues management expert, working to plan for and mitigate crises/issues.
• Exercise excellent judgment to prioritize media opportunities, programs and issues, focusing on those that are most strategic and impactful for the company.
• Have a team mentality, effectively collaborating with fellow media relations team members as well as strategic communications colleagues and business partners across the company.
• Demonstrate agility and flexibility to work on new areas or special projects
• Guide junior colleagues in effectively supporting accounts and the delivery of client materials.

Skills on Resume: 

• Workshop Facilitation (Soft Skills)
• Communication Strategy (Soft Skills)
• Message Development (Hard Skills)
• Change Management (Hard Skills)
• Risk Mitigation (Soft Skills)
• Media Relations (Soft Skills)
• Crisis Management (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Managing TMT media relationships across both national/international and trade publications, and conducting TMT media engagement on clients’ behalf.
• Deliver media and market analysis to TMT clients with intelligent insights informed by data, analysis, and experience.
• Actively networking in the Tech space, attending events, and building, and maintaining relationships with key industry players, including media.
• Experience and awareness of market trends and issues relevant to TMT.
• Manage the development of high-quality client documents, playing a key role in drafting, proofing, editing, and version control.
• Interview technical and subject-matter experts, and conduct research to support technical and other marketing and communication assets.
• Collaboratively, research, draft, and write blog posts and other informative and persuasive content  that help users understand the ‘why’ as well as the ‘how.’ 
• Review and copy-edit content created by other writers (clients and team members), sharing best practices, teaching, and learning with the close-knit team of professionals.
• Be a support to the supervisors in hiring, updating and maintaining employee data in Workday
• Prepare and publish internal Communications material
• Update and maintain HR policies and provide ad hoc HR support to individuals and teams in the organization
• Assist the HR Business Partners in supporting their organizations, for example in connection with rolling out HR programs such as "Performance Development Review", Employee Engagement Surveys, etc.
• Participate in job interviews of shortlisted candidates and interface with the external recruitment team.
• Apply Vanguard's style, usage, and brand standards to ensure consistency.
• Identify areas for improvement to enhance the effectiveness of communications and its ability to execute on business objectives.

Skills on Resume: 

• Media Relationship Management (Soft Skills)
• Market Analysis (Hard Skills)
• Networking (Soft Skills)
• Trend Awareness (Hard Skills)
• Content Development (Hard Skills)
• Research & Interviews (Hard Skills)
• Copy Editing (Hard Skills)
• HR Support (Soft Skills)

Job Summary: 

• Provide consultation to address the business area's communication needs.
• Develop cohesive plans for communicating initiatives and events that are aligned with business outcomes.
• Assess and maximize impact on the target audience.
• Partner with business areas to ensure needs are addressed, various solutions are identified, and delivery of expectations is within scope and capacity.
• Determine cost-effective means to execute key communication deliverables.
• Create content that is clear, engaging, and concise, and identify trends for future applications.
• Capture key metrics and measure the effectiveness of communication solutions.
• Create go-to-market plans for new product launches, identifying marketing solutions to non-standard requests and problems
• Managing materials library for product management, developing product messaging, and positioning
• Assesses and interprets stakeholder needs and requirements
• Works with minimal guidance and seeks guidance on only the most complex tasks
• Acts as a resource/expert for specified product families and participates in cross-business project teams
• Provide leadership to process teams to create a common change approach across different process areas.

Skills on Resume: 

• Communication Strategy (Soft Skills)
• Impact Assessment (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Cost-effective Planning (Hard Skills)
• Content Creation (Hard Skills)
• Metrics Analysis (Hard Skills)
• Product Messaging (Hard Skills)
• Leadership (Soft Skills)

Job Summary: 

• Deliver communications consulting and production of products to a high standard
• Accurately estimate fees and agree on these with clients
• Analyse profitable performance of consulting and production of products adhering to Sparks systems and controls
• Build strong relationships internally with Capita Pensions departments, in particular Pensions Administration, other Practices and Tech to deliver excellent standards
• Establish a clear brief from the client for the Design Team, working collaboratively to ensure the best possible solution and service for the client within the agreed budget
• Proactively support colleagues to provide consulting and production expertise for agreed projects, as well as recommendations for clients for effective solutions and opportunities for account growth
• Set up client projects and quotes on the project management system (Streamtime)
• Develop production schedules for the client and secure resources to deliver effectively
• Work in partnership with other teams/suppliers where required to deliver projects.
• Write and edit copy for a range of communications products in a variety of writing styles to meet client objectives
• Peer review and proofreading for technical and grammatical accuracy, marking clearly for the Design Team and before drafts and artwork are sent to the client and before communications are printed or published digitally
• Lead change management projects to ensure they meet objectives.
• Be responsible for creating and implementing comprehensive change management and communication plans that maximize employee adoption and usage of new tools and processes on a global scale while also minimizing resistance.
• Identify and implement recommendations to integrate change management activities into the overall strategic and project plans as well as formulate plans and activities to support successful project implementation.

Skills on Resume:

• Communications Consulting (Soft Skills)
• Budget Management (Hard Skills)
• Performance Analysis (Hard Skills)
• Client Relationship Building (Soft Skills)
• Project Setup (Hard Skills)
• Copywriting & Editing (Hard Skills)
• Change Management (Soft Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Accountable for the day-to-day quality, timeliness, and overall standard of all work produced for assigned clients.
• Ownership and coordination of client projects.
• Ensure clients are constantly challenged and focused on meeting their long-term goals and objectives
• Ensure margin utilization and excellent financial management in estimating budgets
• Identify and convert new business support to the new business cycle –whether in meetings or pitching
• Work with the project team to manage projects in line with the processes, to ensure quality and efficiency.
• Develop recommendations and solutions that are right for the client
• Contribute to the development of new and improved products, services, systems and ways of working
• Challenge the way of doing things, continually seeking to improve and build the competitive advantage of the business
• Ensure continuous learning and development across a depth or breadth of knowledge across the areas of employee branding, engagement, strategic communications and internal communications, sharing and leading by example with colleagues.
• Drive clients’ yearly client development plans for several smaller clients.
• Ensure the profitable growth of the business by identifying and proactively developing opportunities to secure additional revenue from existing clients.
• Working with the team to contribute to the preparation and delivery of proposals and presentations for use in new business and marketing opportunities.
• Attend new business pitches and meetings and lead the onboarding of new clients 
• Proactively develop client case studies and secure testimonials.

Skills on Resume:

• Project Management (Hard Skills)
• Client Relationship Management (Soft Skills)
• Financial Management and Budgeting (Hard Skills)
• Business Development (Soft Skills)
• Strategic Communication (Hard Skills)
• Process Improvement (Soft Skills)
• New Business Pitching and Proposal Development (Hard Skills)
• Team Collaboration and Leadership (Soft Skills)

Job Summary: 

• Develop and deliver communication strategies that consider scope, content, tone, measurable objectives, target audiences and key messages required to achieve business and project goals.
• Manage communications for large, high-impact projects and /or events.
• Build solid working relations with internal clients and stakeholders to meet their communications needs.
• Independently manage communications on multiple projects of varying complexity.
• Provide direction and liaise with service providers: branding and creative, translation, web and production.
• Collaborate with Canada Communications team members to achieve continuous improvement in processes, quality of work, and effectiveness.
• Lead the design and development of communications.
• Ensure all jobs have a statement of work approved by internal stakeholders and the client.
• Accurately record all chargeable and non-chargeable time.
• Build strong relationships (internal and external) that enable day-to-day business success and stakeholder management
• Provide professional, high-quality service to all clients, colleagues and other third parties.
• Maintain an up-to-date knowledge of all projects delivered by the client services team and contribute to colleague thinking
• Proactively manage all stakeholder expectations (internal and external), always aiming to exceed those expectations where possible.
• Mitigate project conflicts by proactively seeking outcomes that are acceptable to all stakeholders.
• Build strong, collaborative and respectful relationships with the suppliers.

Skills on Resume:

• Project Management (Hard Skills)
• Financial Management (Hard Skills)
• Business Development (Soft Skills)
• Strategic Planning (Soft Skills)
• Continuous Improvement (Soft Skills)
• Learning & Development (Soft Skills)
• Client Relations (Soft Skills)
• Proposal Writing (Hard Skills)

Job Summary: 

• Defining the scope of research required to inform the client’s reputation strategy and working with the client team lead to set the strategy and priorities.
• Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals.
• Creating integrated communications plans to guide the execution of the agreed strategy.
• Preparing high-quality content and materials required to deliver key moments including interviews, articles, speeches and events and owned channels
• Overseeing the research work of analysts and extracting insights that inform the advice to clients.
• Delivering the more complex components of the research process e.g. stakeholder interviews.
• Reading widely about the issues clients are facing and using this context to inform the advice to clients.
• Understanding the business model of commercial clients and applying this to improve the quality of the advice.
• Confidently providing counsel to clients across a range of issues as they arise.
• Tailoring the style and content of advice to meet the needs and expectations of individual clients.
• Having the courage to give the right advice, even if it's not what the client wants to hear, and finding a solution that works for them.
• Developing the project plan for client teams and ensuring work is delivered on time and to a high quality.
• Identifying opportunities to bring in experts from across the firm and from the external network to ensure the client benefits from the full range of the experience.
• Giving (and receiving) regular feedback to people at all levels in the firm.

Skills on Resume:

• Research Strategy (Hard Skills)
• Audience Analysis (Hard Skills)
• Communication Planning (Soft Skills)
• Content Creation (Hard Skills)
• Research Oversight (Soft Skills)
• Client Counseling (Soft Skills)
• Project Management (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Collaborate with clients and team members to develop successful communication strategies
• Draft and implement various communications tactics including promotional, print, digital content, and survey design
• Develop content/media materials, press releases, fact sheets, Q&As, branded content, blog posts, op-eds, scripts, toolkits and other tactics to support media/influencer outreach and client objectives
• Serve clients in a public relations capacity by identifying media opportunities, pitching story ideas and content, maintaining media relations, and promoting positive awareness of the client and their initiatives through external communications
• Conduct live and virtual events including planning, organization, and execution such as webinars, trainings, stakeholder events, client meetings, media and press events, and video shoots
• Track and analyze strategic communications campaigns and activities to measure impact and report to clients
• Prepare presentations and content for print and electronic media
• Generate new techniques to make communications more effective and follow industry trends in assessing the impact of communication plans
• Carry out duties following internal policies and procedures by applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of the business.
• Line managing Analysts outside client teams: setting development goals that enable them to perform at their best and stretch into opportunities for development.
• Using personal interests and/or former experience to help develop the team’s approach on a range of potential subjects such as new business, wellbeing or diversity and inclusion.
• Managing the work of less experienced members of client teams and assisting with their professional development through coaching and mentoring.
• Develop external communications templates and organizational/programmatic collateral.
• Support External Relations team members across other priority workstreams

Skills on Resume: 

• Communication Strategy (Soft Skills)
• Content Development (Hard Skills)
• Media Relations (Soft Skills)
• Event Planning (Hard Skills)
• Campaign Analysis (Hard Skills)
• Presentation Preparation (Hard Skills)
• Team Management (Soft Skills)
• External Relations Support (Soft Skills)

Job Summary: 

• Developing, recommending and delivering communications strategies to meet client needs.
• Managing and implementing core communications activities such as stakeholder analysis and engagement, communications channel analysis, communications strategy and implementation planning and delivery, and measurement of communications output demonstrating ROI for the work.
• Collaborating with colleagues in sustainability roles to deliver client sustainability reports and communications planning to meet sustainability objectives.
• Working with cross-functional teams within Transformation and Engagement to support change management activity for the clients.
• Creating and delivering impactful communications via different communications channels such as websites, videos, events, newsletters, social media, SharePoint, presentations and surveys.
• Ensuring communications activities are delivered on time and within budget
• Defining and measuring success metrics for communications.
• Write content for use in digital communications, including social media, press releases, and newsletters.
• Support management of social media accounts and website updates.
• Maintain editorial calendar and other function-relevant work planning tools including the project/task management system.
• Coordinate responses to media inquiries and develop and maintain a media contact database.
• Respond to information inquiries and requests for digital collateral from media, partners, and other external and internal parties.
• Manage specific projects with some peer oversight responsibilities.
• Provide direction of visual elements in support of wider communication needs.

Skills on Resume:

• Communication Strategy (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Sustainability Communications (Hard Skills)
• Change Management Support (Soft Skills)
• Content Creation (Hard Skills)
• Project Management (Hard Skills)
• Social Media Management (Hard Skills)
• Media Coordination (Soft Skills)

Job Summary: 

• Oversee content strategy and train employees on platform utilization
• Create content on the BCBSIL webpage and develop metrics to measure performance
• Delivering forward-thinking content to share the message and priorities.
• Identify content to share on executives’ social platforms (Twitter, LinkedIn, Facebook)
• Create campaigns to promote BCBSIL thought leadership and work with community partners/grantees
• Monitor and identify opportunities on social pages
• Create communications for use in other channels
• Develop video content and stories that illustrate BCBSIL's mission statewide
• Manage the building lighting program, engage in communication planning processes
• Support corporate communication focused on change implementation and project management.
• Assist in planning and preparation of meetings and other large events, including collateral, scripting, presentations, and other content.
• Direct peers and associates from other teams (i.e. graphic, photo, video) on communications projects
• Responsible for writing and editing news articles, reports, policy briefs and other communications products
• Contributes to team meetings and attends assigned meetings and helps the program to develop and deliver appropriate, relevant, and credible content

Skills on Resume:

• Content Strategy (Hard Skills)
• Employee Training (Soft Skills)
• Social Media Management (Hard Skills)
• Campaign Development (Hard Skills)
• Video Content Creation (Hard Skills)
• Project Management (Hard Skills)
• Corporate Communications (Soft Skills)
• Writing & Editing (Hard Skills)

Job Summary: 

• Serve as a behind-the-scenes expert for input and strategy regarding communications
• Lead messaging development sessions with clients (via video conferencing) and subsequent regular progress check-ins.
• Coach clients on strategic communications approaches based on funder profiles and history
• Manage the entire Toolkit process, providing each deliverable promptly.
• Research clients to become conversant with their mission, vision, and communications needs.
• Develop tailored core and secondary messages for each client.
• These messages are designed to be compelling to specific funder audiences., including major gifts, foundations, corporate philanthropy, family offices, and more.
• Create a customized suite of communications materials for each client that includes new and/or refined messaging, organizational overviews, engagement letter and email templates, appeal letter templates, pitch deck content, etc.
• In collaboration with the advancement team members, provide support for messaging and editing of advancement materials
• Work with the FAA Program Manager to create and implement communication strategies
• Lead the effort to create various briefing packages, such as for PMRs or stakeholders’ meetings
• Work with the Investment Analysis Team to prepare graphic designs and briefing slides for various stakeholders such as FAA JRC, System Engineers, or NextGen office
• Provide copywriting/content support for ad hoc messaging
• Serve as a key resource on complex and/or critical issues and perform complex conceptual analysis

Skills on Resume: 

• Strategic Communication (Soft Skills)
• Messaging Development (Hard Skills)
• Client Coaching (Soft Skills)
• Project Management (Hard Skills)
• Research & Analysis (Hard Skills)
• Customized Content Creation (Hard Skills)
• Collaboration (Soft Skills)
• Copywriting (Hard Skills)

Job Summary: 

• Collaborate with applicable stakeholders to help define their communications needs and preferences (e.g., business objectives or issues to be addressed, desired outcomes, root cause analysis), and translate them into actionable work
• Guide project managers throughout the lifecycle of creative marketing communications projects, including creative brief reviews, agency kickoff meetings, regular status checks, and recommendations for improvement
• Serve as project manager for high-dollar/high-impact creative projects
• Anticipates customer needs and proactively develops solutions to meet them, including developing client personas for member communications
• Establish a framework to package available communications for use by diverse client types, and develop a base plan for rolling out new/updated communications
• Provide consultation and advice to internal business partners to facilitate the development of effective member communications (e.g., messaging, timing, branding)
• Lead organizational press strategy, including pitching proactive media stories
• Manage incoming press, write and edit press materials such as media advisories, press releases, op-eds, letters to the editor, etc.
• Lead organizational social media strategy, including managing social media accounts (Twitter, Instagram, Facebook)
• Design social media graphics, and create social media toolkits for campaign events/actions
• Lead organizational email strategy, including writing, designing, sending, and evaluating campaign emails
• Lead other organizational communications strategy, including managing the website, drafting talking points, drafting campaign materials, holding communications-themed training, media monitoring, etc.
• Manage various client deliverables, attend client calls/meetings
• Play a lead role in the creation, maintenance and stewardship of the content collections

Skills on Resume: 

• Stakeholder Collaboration And Communication (Soft Skills)
• Project Management For Creative Communications (Hard Skills)
• Client Persona Development (Hard Skills)
• Communications Framework Development (Hard Skills)
• Media Relations And Press Strategy (Hard Skills)
• Social Media Management And Strategy (Hard Skills)
• Email Marketing Strategy And Execution (Hard Skills)
• Content Creation And Stewardship (Hard Skills)

Job Summary: 

• Serve as client services manager for assigned business area operational communications.
• Consult with key clients and subject matter experts to develop, manage, and implement strategic communications for key initiatives in various business areas.
• Support additional critical business projects by writing and reviewing a variety of communication materials (print, talking points, online, video, and social).
• Support the Manager and communications (Business Area Communications) in the day-to-day management of the CarMax Communications mailbox, the email distribution tool for distribution list management, and the communication request system.
• Leverage metrics, technology, and industry best practices to increase communication effectiveness.
• Provide administrative support for ad hoc business projects and Internal Communications initiatives
• Create compelling employee benefits communications that are easily understood
• Ensure all content is written and edited to the highest standards, optimized for the channel distribution and provides a great user experience
• Establish priorities, manage projects and create workflows to ensure all projects are delivered with quality and accuracy
• Capture and analyze the appropriate metrics, report monthly and quarterly on progress
• Manage the CRM campaigns for internal and external campaigns
• Working with the CPSA team to write relevant content on CPSA’s blog.
• Developing funding proposals for CPSA’s learning events or training.
• Preparing/developing a bi-weekly news roundup and a quarterly newsletter to share with CPSA’s stakeholders.

Skills on Resume: 

• Stakeholder Collaboration (Soft Skills)
• Project Management (Hard Skills)
• Creative Solutions (Soft Skills)
• Client Persona Development (Hard Skills)
• Press Strategy (Soft Skills)
• Social Media Management (Hard Skills)
• Email Strategy (Hard Skills)
• Content Stewardship (Hard Skills)

Job Summary: 

• Accountable for the development and successful execution of employee communications.
• Supporting strategic business initiatives by telling the story through one company voice that resonates and builds engagement with employees globally.
• Proactively build relationships with partners and their teams to provide communications advice and counsel to address each partner’s requirements.
• Collaborate across all communication teams (Corporate and regional), businesses, and functions to provide a consistent and thoughtful approach to communications about the particular business’s pivotal initiatives.
• Build reports on metrics and the impact of communications via multi-channel campaigns, reviewing tactic analytics against benchmarks.
• Ensure projects are timely and on budget with exceptional project management skills.
• Distill complex subject matter into compelling messaging with employees of all levels
• Work with media relations and social media teams to amplify key messages in the respective markets address any issues or promote initiatives
• Leading CPSA’s website design and development including upgrading backend, features, and content.
• Developing a communication plan/framework
• Supporting with photo shooting and draft content for social media posts
• Perform quality assurance of content once loaded to the Portal and App

Skills on Resume: 

• Employee Communications (Soft Skills)
• Strategic Storytelling (Soft Skills)
• Relationship Building (Soft Skills)
• Multi-Channel Campaigns (Hard Skills)
• Project Management (Hard Skills)
• Complex Messaging (Hard Skills)
• Media Relations (Soft Skills)
• Quality Assurance (Hard Skills)