COMMUNICATIONS TECHNICIAN SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 1, 2024 - The Communications Technician is qualified to manage both routine and emergency operations at a solar generation facility, showcasing expertise in a variety of electrical and construction projects alongside a deep knowledge of IT equipment. Experienced with networking protocols such as TCP/IP, Modbus, and DNP3, and committed to upholding and enhancing safety standards. Demonstrates strong interpersonal skills, a high level of professionalism, and a proactive approach to problem-solving, consistently adding value and focusing on personal growth.

Essential Hard and Soft Skills for a Standout Communications Technician Resume
  • Network Configuration
  • Telecommunications Equipment Installation
  • RF Signal Testing
  • Circuit Troubleshooting
  • Fiber Optic Splicing
  • PBX System Management
  • Microwave Radio Operation
  • Data Cabling
  • System Maintenance
  • Technical Documentation
  • Effective Communication
  • Problem Solving
  • Team Collaboration
  • Adaptability
  • Attention to Detail
  • Customer Service
  • Time Management
  • Stress Management
  • Active Listening
  • Leadership

Summary of Communications Technician Knowledge and Qualifications on Resume

1. BA in Communications Technology with 4 years of Experience

  • Qualified to perform routine and emergency operations at a solar generation facility and switchyard
  • Proven experience with a multitude of electrical/construction projects and deep knowledge of IT equipment
  • Understands networking protocols: TCP/IP, Modbus, DNP3
  • Understanding of general workplace safety and the ability to follow safety standards as well as help the company improve upon the standards in place
  • Ability to excel in a collaborative, cross-functional and geographically diverse organization
  • Maturity, professionalism and excellent communication skills, both verbally and in writing with superiors and colleagues
  • High energy, developed interpersonal skills and a strong work ethic
  • Detail-oriented with an ability to synthesize complex analysis, approach new challenges with creativity, and summarize information in a manner that supports key decision-makers
  • Excellent hands-on abilities with strong technical skills
  • Demonstrates proactive enthusiasm for solving problems and adding value to the company
  • Focuses on personal growth and development by actively seeking feedback and responding with action

2. BA in Information Systems with 3 years of Experience

  • Fluent in English, in both verbal and written communication
  • Responsible and able to work under pressure with limited supervision
  • Ability to create positive relationships at all levels across different groups & teams.
  • Able to manage changing priorities and working on tight deadlines
  • Experience with working across technical teams and business teams to achieve common objectives and good customer experience
  • Conceptual knowledge of ITIL processes or similar best practices (E.g. Change, Incident, Problem management)
  • Must have the flexibility to work different shifts (days, nights, and weekends) as needed
  • Remedy trouble ticket experience and skills
  • Ability to prepare, objectively review, and deliver technical presentations
  • Experience with NORAD-NORTHCOM command and control applications and hardware

3. BA in Electronic Engineering with 3 years of Experience

  • Experience in providing technical daily operations support on Tier I/Tier II level and service delivery in one of these Unified Communication areas (IP Telephony, Messaging, Web conferencing/Audioconferencing)
  • Exp with medium-large environments and standard operations model
  • Conceptual overview of Cisco technologies and product portfolio
  • Demonstrated expertise in analysis, diagnosing and repairing simple complex unified communications problems
  • Conceptual knowledge of one of any unified communications technologies (IP Telephony, PBX/Call Manager, Voice Mail Solution, Contact Centers, SIP trunking, Voice / Analog Gateways)
  • Conceptual knowledge of video/conference (TMS) and border (EXP, VCS) technologies is an advantage
  • Conceptual knowledge of voice protocols (SIP, SCCP, H323, MGCP), codecs
  • Industry-recognized certifications such as CCNA 
  • Good communication and negotiation skills within a matrix organization
  • Demonstrated experience and capability interfacing with the Air Force Customer at very high levels as well as multiple DoD Agencies
  • Experience troubleshooting VDI issues

4. BA in Computer Science with 7 years of Experience

  • Knowledge of strategic SATCOM terminals; C, Ku, X, and Ka bands
  • Knowledge of test equipment and its operation, and Strategic UHF systems
  • Strong communication and writing skills
  • Experience with IP and HD-SDI video cameras and infrastructure
  • Comprehension of modern networking architecture and what is necessary for physical layer inter-connectivity
  • Experience operating articulating boom lifts, forklifts, scissor lifts, and other work site machinery
  • Must be able to successfully pass a pre-employment drug screen and a comprehensive background check
  • Ability to troubleshoot and resolve network and client issues in a Microsoft Windows Operating System environment
  • Ability to troubleshoot client peripherals including KVMs, card readers, monitors, and blades
  • Ability to troubleshoot, repair, and rejoin networked peripherals and specifically printers

5. BA in Network Administration with 3 years of Experience

  • Experience installing, testing, troubleshooting, and repairing: fiber optics, copper cabling (RF, Ethernet), network and telephony installation, and audio/video systems
  • Proven ability to install, terminate, and test low voltage cables and fiber optical cables to include twisted pair, coaxial, stranded and solid conductor low voltage cables, single mode and multi-mode fiber optical cables
  • Strong knowledge of industry standards (BICSI, NEC, TIA/EIA)
  • Strong knowledge of different types of fiber (MM, SM) for interior and exterior usage
  • Knowledge of Cat5E, Cat6 and Cat6A data cabling and cable pathways such as conduit, fire penetrations and cable trays
  • Knowledge of the telecom network best practices and concepts including network security, network architecture design, technical standards and deliverables, troubleshooting tools (e.g., line analyzers, breakout boxes, and network traces)
  • Knowledge of software and hardware installation and configuration, network hardware, and protocols (e.g., TCP/IP, DLC, and ASYNC)
  • Working knowledge of audio, video, and wireless systems and corresponding physical means of delivery (analog, digital, AoIP, VoIP, etc.)
  • Operational knowledge of oscilloscopes and multi-meters, soldering wires and connectors, various crimping tools, wire stripping techniques, Ohm's law, continuity testing, pinning out a military-type connector, routing and tie wrapping cables, drilling and tapping holes, and building junction boxes
  • Experience with DC power supplies, DC-DC converters, heat shrink tubing, cable harnessing, lacing, and proper strain relief concepts

6. BA in Communications Technology with 3 years of Experience

  • Must possess documented experience and/or training in electronic or electrical installation sufficient to perform the job in accordance to standards.
  • Must demonstrate a Sense of urgency and follow-through.
  • Must have the ability to multi-task effectively and work independently.
  • Working at heights and have previous experience in Free Air, Satellite, Data installations, cabling
  • Must have good customer skills, strong work ethic, reliable nature, clean and presentable appearance.
  • Previous experience in residential laboring
  • Strong analytical and critical thinking skills
  • Strong attention to detail-
  • Previous experience in telecommunications, electrical engineering, or other related fields
  • Familiarity with telecommunications equipment
  • Excellent written and verbal communication skills

7. BA in Information Systems with 4 years of Experience

  • Must meet all medical fitness for duty requirements for the position
  • Available to work in the geographic area indicated
  • Able to read, write and communicate (speak, hear and understand) English
  • Able to visually distinguish among red, blue, green and yellow colors, hear, and with training, distinguish auditory signals
  • Follow safety policies and procedures and wear the required personal protective equipment required for the job in a safe manner
  • Ability to obtain and maintain a FCC General Radiotelephone Operator License
  • Must be able to read and understand diagrams, parts lists, mechanical/electrical drawings, and equipment layouts regarding Signals utilized in the railroad industry.
  • Must be familiar with the use of hand tools, volt-ohm meters, small power tools, and mechanical, as well as, electrical tools utilized in the railroad signal equipment.
  • Must be able to operate forklifts and aerial lift equipment.
  • Must be computer and office machine literate, possess a working knowledge of Windows, Word, Excel, and Internet Explorer, and be able to operate fax machines and printers.

8. BA in Electronic Engineering with 3 years of Experience

  • Relevant hands-on experience in the communications industry.
  • Demonstrated experience and ability to read and understand plans and specifications.
  • Working knowledge of all makes of fiber optics cables and termination connectors.
  • Tugger Certification and a background working with integrated and cohesive teams.
  • Must have an excellent safety record and currently possess Security+ CE certification.
  • Currently possess a DoD Top Secret security clearance.
  • Successful completion of military/civilian communications electronics courses such as Radio Relay Maintenance, Computer Switching Systems Maintenance, and Cryptographic Maintenance along 
  • Operation experience associated with technical control or patch and test facilities operations will be considered in lieu of formal technical controller training.
  • Knowledge of developing, testing, implementing and maintaining communications operations contingency, exercise and restore plans
  • Circuit restoration, fault isolation, quality control testing, trend analysis, performance monitoring, and status reporting experience
  • Experience working telecommunications systems in a command center environment including a background in one or more of the following areas: Cryptographic Systems, Defense Red Switch Network, Tech Control, Command and Control Computer Systems, and Nuclear Command and Control.

9. BA in Computer Science with 5 years of Experience

  • Experience in Voice, Data, and video cabling.
  • BICSI Installer / Technician certification
  • Excellent interpersonal and oral communication skills
  • Knowledge of the communications industry including voice, data, and fiber optics.
  • Ability to work well in a dynamic, fast-changing environment
  • The high degree of multi-tasking with minimal supervision.
  • Must have a valid driver’s license and good driving record
  • Be responsible for completing daily work orders which include job deliverables.
  • Work at height, outdoors and during the night
  • Strong communication, time management, and organization skills to meet deadlines and quality objectives.

10. BA in Network Administration with 2 years of Experience

  • Have FCC license and CCNA
  • Experience in the installation and/or maintenance of telecommunications systems
  • Wireless data systems, SCADA, and LAN cabling systems.
  • Proven experience with phone system and microwave communications systems installation and maintenance
  • Be able to utilize test equipment and software required to support telecommunications systems in the field.
  • Proficient with Microsoft Word and Excel.
  • Physical ability to work in an outdoor environment and safely and effectively operate a motor vehicle.
  • Low Voltage certification and knowledge of Rail / Vehicle environment 
  • Working knowledge of Quality and Health & Safety standards
  • Occasionally has to share skills/information with others

11. BA in Communications Technology with 2 years of Experience

  • Experience installing low voltage cabling (Cat5, Cat6, and fiber optic cable)
  • Experience with punch downs, terminations, pulling, and testing
  • Ability to read Blue Prints and strong customer service skills
  • Excellent communication skills and experience terminating fiber
  • Experience using a Fluke tester
  • Be able to obtain and maintain a Defence security clearance up to Negative Vetting Level 1.
  • Must have an active TS/SCI clearance and be able to retain it.
  • Have DoD 8570 IAT Level II certification (e.g., GSEC, Security+ CE, SSCP, CCNA-Security, or other DoD recognized higher level cert)
  • Ability to confidently operate and interpret data from a wide range of test equipment
  • Current Microsoft Windows Operating System certificate

12. BA in Information Systems with 3 years of Experience

  • Ability to analyze, diagnose and solve computer operation and/or system problems
  • Ability to maintain records, and read and understand technical materials
  • Ability to identify and understand user needs and problems
  • Ability to establish and maintain effective working relationships with others
  • Ability to communicate orally, explaining technical information to non-technical individuals
  • Ability to communicate in writing
  • Ability to work independently, managing time and meeting deadlines.
  • A minimum of a Certificate IV in Electronics (Communications or Control)
  • Defense/Maritime Radar, Combat System, or Complex Communication System experience
  • Excellent analytical/fault-finding skills

13. BA in Electronic Engineering with 4 years of Experience

  • Possess good vision (may be corrected vision), the ability to distinguish color
  • May use a standard ladder without exceeding the weight limit while carrying tools.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Apply general rules to specific problems to produce answers that make sense.
  • Tell when something is wrong or is likely to go wrong. 
  • Ability to combine pieces of information to form general rules or conclusions 
  • BICSI credentials to include Technician
  • Manufacture Certifications and/or Fiber Certification.
  • Experience with Microsoft Office applications
  • Knowledge of personal computer operating systems and peripherals; Knowledge of website design (RHA only)
  • Ability to think logically and creatively
  • Ability to install software on a personal computer

14. BA in Computer Science with 3 years of Experience

  • Meet weight requirement for the standard (ANSI, where applicable) for all equipment provided by or available to the Company, taking into account the weight of tools & apparel
  • Be able to perceive differences in wire and cable colors.
  • Have good oral and written communication skills.
  • Have an understanding of basic electricity
  • Demonstrate the ability to use a Volt OHM meter.
  • Be PC literate, working knowledge of office applications and software
  • Be able to work shifts, days, nights, and evenings (depending on tour selection) and work overtime and emergency call-outs.
  • Have experience in the installation of traffic signal hardware and cables.
  • Ability to exercise good judgment and focus on detail
  • Working knowledge of traffic control system operation, including system communications, and local/national codes such as the Manual on Uniform Traffic Control Devices, National Electrical Manufacturers Association Standards, etc.
  • International Municipal Signal Association (IMSA) Traffic Signal Repair Level II Certification

15. BA in Network Administration with 2 years of Experience

  • Have satellite communications and customer service experience, or equivalent technical training (satellite, RF engineering)
  • Demonstrated ability to operate an RF spectrum analyzer
  • Willingness and ability to work nights, weekends, and holidays as the job/schedule requires
  • Continued education in technical courses about communication electronics.
  • Experience in maintaining radio communications systems and maintaining digital communications equipment
  • Ability to troubleshoot and repair electronics equipment down to the component level
  • Have an excellent command of computers and software used in modern radio communications for systems control and equipment programming.
  • Familiarity with the use of voltmeters and associated radio/electronics test equipment, spectrum analyzers, oscilloscopes, RF power meters
  • Familiarity with electronics equipment cabling and standard installation wiring practices
  • Familiarity with wireless backhaul systems
  • Experience with HF radio equipment and systems
  • Experience with paging systems and protocols

16. BA in Communications Technology with 4 years of Experience

  • Experience in the IT field providing front-line technology support with excellent customer service soft skills. 
  • A basic understanding of network essentials including IP addressing, the function of network switching and routing. 
  • Understands basic network troubleshooting methodologies such as ping and traceroute. 
  • Understanding and familiarity with the Cisco CLI used to configure routers and switches
  • Credit Union experience or similar (financial industry)
  • Structured Wiring Certification and familiarity with LAN, and Ethernet Networking and Wireless Technologies
  • Knowledge of structured wiring in a campus environment.
  • Excellent written and verbal communication skills in English, Spanish, French, German and Russian
  • Be able to provide proof of authorization to work in the United States
  • Ability to prioritize tasks, isolate problems and return services to normal operation quickly

17. BA in Information Systems with 4 years of Experience

  • Electronics coursework work considered
  • Security system installation experience considered
  • Ability to install hard-wired and wireless security alarms & CCTV equipment at various sites.
  • Experience with such product lines as; Kantech, DSC, Interlogix, Hik, and ICT
  • Computer and network knowledge.
  • Excellent people skills, communication skills (Verbal and in writing), and self-management skills.
  • Organizational & multi-tasking skills, and prioritized workload in a fast-paced environment.
  • Ability to work independently and be creative in completing tasks.
  • A commitment to continued learning and skills development.
  • Maintain a valid driver’s license with a clean driver’s abstract.
  • Willingness to work evenings and weekends based on project requirements.
  • Comfortable working at heights.

18. BA in Electronic Engineering with 4 years of Experience

  • Be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II). 
  • Have TACLANE Encryptor training. 
  • Have the ability to understand and carry out oral and written instructions, meet with the customer tactfully and courteously
  • Ability to establish and maintain cooperative and effective working relationships with customers and coworkers. 
  • Have an excellent safety record, and clean driving record to meet corporate eligibility requirements to drive a company-owned vehicle.
  • Successfully pass a background check and drug test
  • Have reliable transportation to and from the job site
  • Ability to pass basic telecommunication knowledge test 
  • Demonstrated experience and ability to read and understand plans and specifications.
  • Strong communication, time management and organization skills to meet deadlines and quality objectives
  • Consistently report to work on time, work well with other to accomplish a common goal and maintain a safe work environment

19. BA in Computer Science with 2 years of Experience

  • Experience in the repair, operation, and sustainment of U HF / VHF communication systems and networks
  • Demonstrated experience and knowledge of PATRIOT communication networks.
  • Possess work experience in troubleshooting, fault isolation, disassembly, repair, assembly, and checkout of communication/network switching systems.
  • Have additional demonstrated experience of one (1) year or more in network administration and operation with TCIP, VOIP and fiber optic network operations.
  • Possess a demonstrated skill in the use of engineering drawings, schematic diagrams, general-purpose commercial test equipment, and common tools.
  • Have certification as a Communications Tower Worker (climb certification).
  • Should be skilled in troubleshooting and repair of the SINCGARS, MIDS terminals, JTIDS and similar type radios.
  • Experience with Link-16, 3011C multicast links, and PADIL operations.
  • Demonstrated experience or working knowledge of CPX-200/300, MLT-220, and international Digital Switch Multiplexing Equipment.
  • An active security clearance at the Secret Level
  • Experience with COMM-related subsystems including SHF, UHF, and HF.
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