• Install operate, maintain and certify Portland General Electric’s Voice and Data communication systems, Telephone systems, PBX's, Microwave radio systems, Land Mobile Radio systems
• Install operate, maintain the Supervisory Control Systems, Substation Protection equipment, Telemetry, Fiber Optics, Vehicle Location, Smart Grid Infrastructure, Security Systems, WiFi and VoIP Equipment, Computers and associated switching or termination equipment
• Interface with associated groups for work order review and attend project meetings when required.
• Use specialized electronic test equipment to ensure that equipment performs according to engineering and vendor specifications and regulatory requirements.
• Interface with outside telephone companies to support troubleshooting of leased telephone circuits to substations, generation plants, and other PGE facilities.
• Install and maintain wiring and cabling used for voice, data, and signal communication systems.
• Occasionally design and install circuit modifications to older equipment to allow its use with newer equipment.
• Write clear and accurate trouble analysis and repair reports.
• Keep current in electronic technology through independent study and attending vendor and other training schools.
• Examinations may be given to obtain vendor certifications.
• Respond to emergency call-outs at unscheduled hours and work on temporary assignments at other locations within Oregon and South-West Washington State.
• Complete independent work assignments, but may be assigned to work with a Senior Communications Technician, other company personnel, or contractors 

Skills: Communication System Installation, Supervisory Control System Maintenance, Project Collaboration, Electronic Testing, Troubleshooting Coordination, Wiring and Cabling, Circuit Design, Emergency Response

• Receiving and dispatching emergency and non-emergency calls
• Determining the priority of incoming calls and accurately relaying information to the dispatcher
• Providing information, support and guidance to callers in stressful situations
• Serving as a liaison between the caller and Police, Fire and EMS personnel
• Sending, receiving, and disseminating confidential information
• Entering and updating information into statewide and national databases while reviewing for completeness and accuracy.
• Direct the work of other Communications Technicians or contractors.
• Responsible for the proper use of vehicles, tools and materials supplied by the Company.-
• Supports, maintains and implements the IT Infrastructure needs of the health system.
• Partners with multiple health system groups, leadership and external vendors for the successful implementation of IT Infrastructure.
• Ensures that all written documentation prepared is approved by leadership and conforms to health system standards.
• Executes a variety of tasks to meet priorities, goals, and objectives, and maintains all appropriate files, reports, and records

Skills: Emergency Call Handling, Information Dissemination, Stress Management, Liaison Coordination, Data Entry and Management, Team Leadership, IT Infrastructure Support, Documentation Compliance

• Responsible for providing tier 1 and 2 support participating in a rotation of 24/7 support and working on projects as requested by management.
• Performs routine preventative system maintenance tasks utilizing established procedures.
• Makes decisions outside of established procedures affecting the system's operation
• Monitors, diagnoses, and implements the repair of communications networks, equipment, and software by established procedures.
• Diagnoses carrier-related problems, including digital and analog circuits, and reports status and repairs
• Reports issues and opens tickets with carrier services.
• Follows up to completion and assists carriers with access to University of Chicago closets and equipment.
• Installs communications equipment to board level or as instructed.
• Responds to customer questions and inquiries regarding features and functions of the communications system.
• Enter incident and request tickets in ITSM tool, ServiceNow, and properly document tickets to capture an accurate history of events with the relevant details.
• Maintains service activity documentation, which includes all maintenance activity performed on communications hardware and software as well as parts usage figures.
• Provide operational and application maintenance support.

Skills: Tier 1 and 2 Support, Preventative Maintenance, Decision Making, Network Troubleshooting, Carrier Issue Diagnosis, Ticket Management, Equipment Installation, Documentation Management

• Install and maintain of mobile and base station radios (analog and digital) including programming and maintaining inventory.
• Install, measure, cut, and test antennas for mobile and base station radios.
• Be responsible for the installation of Repeaters including coaxial cabling and basic repairs of Radio Equipment.
• Install and maintain Modem (Cradlepoint and Sierra) including maintaining inventory.
• Install various types of Coaxial cable including crimping of connectors.
• Install and maintain current copper (Cat6) installation including termination, testing and patching.
• Install and maintain current fiber including fiber splicing, testing, and termination.
• Mining Fleet management, hardware installations and fault finding.
• Lifting and transportation of moderately heavy objects such as repeaters, antennae and other communication equipment.
• Ship damaged materials off-site and install the Security cameras.
• Organize, clean and generally maintain all IT storage facilities.

Skills: Radio Installation and Maintenance, Antenna Testing, Repeater Setup, Modem Maintenance, Coaxial Cable Installation, Copper and Fiber Network Management, Fleet Hardware Management, IT Storage Organization

• Ensure maintenance work management systems prioritize safety, through
• Effective planning that anticipates & prepares for potential hazards and encourages proactive work to reduce the need for potential high-risk tasks.
• Ensure that all incidents and accidents are reported and followed up correctly to minimize and manage risk and oversee investigations 
• Ensure the relevant Occupational Health and Safety Act is complied with at all times.
• Installations are conducted to the highest practicable standard to reduce future unplanned downtime.
• Ensure all commissioning and as-built documentation is completed.
• Inspecting monitoring tools to identify issues and arranging rectification of that issue.
• Ensure all record-keeping documentation is up to date.
• Ensure any confidential information exposed in the process of completing any task (predominantly investigations) remains confidential.
• Comply with all reasonable and lawful instructions that are consistent with contract of employment
• Guides and assists new Communication Technicians in the orientation and proficiency growth in the University’s voice systems.
• Operate a motor vehicle on and off government/military installations during AM/PM conditions.

Skills: Safety Management, Risk Assessment, Incident Reporting, Compliance with Occupational Health and Safety Act, Installation Quality Control, Documentation Management, Confidential Information Handling, New Technician Training

• Unparalleled interpersonal communication skills
• Can provide technology education for customers with varied comprehension levels and can upsell products and services to meet customer needs
• Have technical proficiency and familiarity with consumer electronics computers, network devices, home theatre
• Knowledge of network technology, architecture and elements, and inter-workings
• Ability to manage physically demanding work (in all weather) and work aloft, by Worksafe policies
• Demonstrated effective decision-making skills while under limited supervision
• Maintain a high level of performance under pressure of time constraints
• Ability to handle favorable/unfavorable customer interactions in fluent English with excellent communication skills
• Have a valid Class 5 driver's license (driver's abstract) and be OK to travel in company provided vehicle as some overnight trips
• Active DoD Top Secret / SCI status to be considered for this opportunity

Qualifications: BA in Network Administration with 3 years of Experience

• DoD 8570 IAT-II certification and satisfied by holding CompTIA Security+ (SY0-301) certification.
• Active Passport, to travel throughout USCENTCOM AOR. 
• Be willing to deploy (worldwide) and capable of residing in austere living environments.
• Extensive experience with troubleshooting Microsoft OS (Windows 7), Active Directory, and Microsoft Office suite.
• Ability to work in a dynamic, potentially austere environment and non-standard hours
• Experience of Help/Service Desk experience (preferably in a DoD environment). 
• Additional training, technical certification and/or experience may be substituted instead of a degree.
• Possess an FCC General Radiotelephone Operator License (PG) or be able to obtain this license within 6 months of hire.
• Demonstrate a relatively high degree of analytical ability, and exercise relatively independent judgment under direction.
• Be able to perform a relatively wide variety of non-routine work.
• Demonstrate the ability to understand circuit-level schematic drawings.

Qualifications: BA in Computer Science with 6 years of Experience

• Technical knowledge supporting the COMM builds, integrating and testing the COMM sub-systems mentioned above
• Ability to follow detailed build instructions to assemble transit cases and COMM sub-systems
• A detailed oriented work ethic
• Ability to follow written procedures and provide timely feedback to the RF COMM leads to meet program schedules.
• Formal electronics training from Technical School, or Class A or B military school in electronics or communications
• Ability to terminate and commission various systems
• Proven ability to work autonomously and lead projects
• Professional presentation and strong time management and problem-solving skills
• OHS Construction Induction Card
• EWP Licence and Class 2C Security Licence
• Have a strong background in network support. 

Qualifications: BA in Electronic Engineering with 5 years of Experience

• Fostering excellent relations with the Customer and the team.
• Be a self-starter with the ability to prioritize and initiate activities while remaining flexible to changing priorities
• Must have strong computer skills including Microsoft Office Suite experience
• Experience with telecommunications testing equipment and tools.
• Maintains a safe work environment by following standards and policies.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
• Updates job knowledge by participating in educational opportunities
• Ability to read technical publications.
• Ability to meet physical requirements of the positions such as, standing, bending, and lifting for the duration of shift
• Must have Transportation and Personal Hand Tools
• CCTV and Access Control Experience

Qualifications: BA in Information Systems with 3 years of Experience

• Demonstrable experience in radio or telecommunications engagements preferably for federal, state, or local government.
• Working experience and knowledge of P25 800 MHz radios and radio systems.
• Computer literacy in Microsoft Office 
• Public safety communications experience and good people skills
• Ability to interface with customers on communications requirements and in resolving normal working problems.
• Strong analytical skills to comprehend complex computer technology.
• Ability to prioritize workload and handle system engineering work orders efficiently and most efficiently.
• Experience with Fiber Optic Installation and Termination
• Experience with Copper Infrastructure Cabling Requirements.
• Experience with Voice Circuit Connectivity.
• Experience with Linux, Windows XP, and Windows Server 2012 R2.

Qualifications: BA in Communications Technology with 2 years of Experience