COMMUNICATIONS DIRECTOR JOB DESCRIPTION

We are seeking a highly creative and forward-thinking Communications Director to lead our team's communication efforts. This vital role involves managing a wide range of communication tasks aimed at engaging both our current and potential members, as well as the wider industry. The Communications Director will be responsible for developing and executing communication strategies that encompass government relations, advocacy, grassroots efforts, and media engagement. The ideal candidate will be a strategic storyteller, adept at crafting compelling narratives that promote our sector's initiatives and achievements, while maintaining a consistent, powerful, and engaging voice across all channels.

An Overview of Communications Director Job Description Responsibilities and Qualifications

1. We are on the lookout for an exceptionally creative and progressive individual to join our team as a Communications Director. This role involves delivering strategic, timely, and impactful communications to both existing and prospective members. Tasked with overseeing a wide array of communication efforts for Forestry Mutual and FMIC Agency, the Communications Director will helm public relations, executive messaging, as well as social and digital media strategies. Additionally, this position entails the creation of promotional content for key events. Beyond these responsibilities, the director will represent both Forestry Mutual and FMIC Agency at various events and liaise with stakeholders across both public and private sectors.

Communications Director Roles:

  • Uphold and promote the Forestry Mutual mission.
  • Manage public and media relations.
  • Promote the organization and its programs across various media outlets including print, social media, and internet.
  • Manage all social media efforts: Facebook, Instagram, Twitter, YouTube, etc.
  • Create evaluation strategies to measure the effectiveness of communications activities and tools.
  • Manage the development and distribution of all print communications including newsletters, direct mail, promotion and marketing materials.
  • Order and maintain promotions items for trade shows
  • Develop and manage a marketing strategy to effectively promote the organization,


Communications Director Qualifications:

  • Bachelor’s degree or higher from an accredited college/university.
  • A proven track record with 3-5 years of experience in marketing and communications and project management.
  • Team player; great people skills; enthusiasm and willingness to work hard.
  • Excellent writing, editing, proofreading, and verbal communication skills.
  • Excellent organizational, project management, and time management skills.
  • Project Management- ability to simultaneously work on fast turnaround and urgent assignments while also managing larger longer-term projects.
  • Proactive and creative approach – Look for new ways to communicate including the use of graphics and visuals and videos beyond just written content.
  • Ability to learn and adapt to new software, website content management systems, and e-newsletter platforms; demonstrated proficiency in Microsoft Office, Indesign, etc…
  • Quality Management- Is detail-oriented; consistently produces high-quality work without direct supervision.
  • Must be able to use own vehicle for a day (approximately 25%) and limited overnight travel (mileage will be reimbursed)

2. The Communications Director will seamlessly undertake and steer the assortment of communication duties connected to both members and the broader sector. This role encompasses the creation, cultivation, and dissemination of all messaging directed towards the association's existing and prospective members. Responsibilities will span across several key areas including government relations, advocacy efforts, grassroots movements, engagement with local and national media, and overall sector-related communication.

Director of Communications Responsibilities:

  • Create content messaging and delivery for members and prospective members regarding sector initiatives, campaigns and updates in the form of email, print and social media.
  • Design, deliver and coordinate with schools to engage local press on grassroots communications including local op-eds, letters-to-the-editor, student success stories and campus initiatives within their communities.
  • Establish positive relations with Higher Education media outlets to collaborate and execute story placement in both national and local press.
  • Provide communications support for annual events conventions, webinars, etc.
  • Lead the distribution of daily updates news to the membership.
  • Track communications engagement and recommend areas of improvement for stronger member outreach.
  • Assist in the content creation of graphics and other visual content for relevant audiences to support sector initiatives when necessary.
  • Work with association leaders, such as the President/CEO and the Vice-Presidents in the collective design and delivery of sector communications and social media strategies.
  • Assist with the Communications taskforce and Board of Directors reports as needed.


Director of Communications Requirements:

  • Bachelor’s degree in communications, public relations or related field required.
  • Communications, social media and press relations work experience required.
  • Database and email management experience is required.
  • Team first attitude
  • Detail and deadline-oriented; ability to work under pressure and with short timelines
  • Highly organized with the ability to multitask
  • Proven marketing campaign experience.
  • Strong copywriting skills.
  • Proven ability to manage budgets.
  • High competence in project and stakeholder management.
  • Excellent interpersonal, written and oral communication skills.
  • Experience with digital marketing forms such as social media marketing and content marketing

3. This role falls under the supervision of the Senior Manager for Public Engagement and collaborates directly with the Director of Communications for certain projects. It involves frequent interaction with Directors and staff of the C+CP unit, as well as various departments within UBC, alongside both internal and external stakeholders. Furthermore, the position entails close cooperation with the Media Relations and Communications and Marketing teams. Key responsibilities include maintaining regular contact with the campus community and additional parties, facilitated through continuous communications and engagement efforts.

Director of Communications Functions:

  • Develops and manages implementation of annual and long-term strategic communications and engagement plans for C+CP that reflect and support achievement of departmental, portfolio and university goals.
  • Develops program/project communication budgets.
  • Works with senior leaders and other departmental staff to determine departmental priorities and leads development of supporting communications strategies and plans.
  • Plans and implements large-scale and specialized program-specific communications campaigns including developing key messages, creating assets, determining tactics and selecting channels.
  • Actively seeks out partnerships and develops relationships with other University units to identify and leverage opportunities for collaboration on communications campaigns.
  • Presents proven and innovative communications channel options and makes recommendations on selection of tactics to meet audience needs and maximize use of resources.
  • Develops and manages editorial calendar to support the departmental communications strategy and individual campaigns.
  • Ensures communications are respectful of UBC’s diverse communities and stakeholders and align with UBC the university’s and C+CP’s commitment to equity, diversity and inclusion.
  • Ensures projects that communicate the processes and outcomes of C+CP initiatives are known, understood and regarded positively by local communities and key stakeholders are completed in a timely manner.
  • Evaluate and assesses the effectiveness of communications and engagement plans and makes recommendations for future improvements. This includes the use of evaluation tools such as surveys, questionnaires and online panels.
  • Manages communications projects and programs; keeps projects on track. This work is often carried out within a time-sensitive environment.
  • Organizes and leads project meetings.
  • Manages workflow between members of project teams, including content contributors, other Public Engagement staff and external consultants.
  • Actively seeks out partnerships and develops relationships with other campus units and groups in order to identify and leverage opportunities for collaboration.
  • Ensures that messages are delivered in a coordinated fashion across appropriate communications channels.
  • Manages and develops content for electronic communication channels, including websites and social media.
  • Develops and maintains web content style guides, standards and templates.
  • Acts as editor of electronic newsletters. This includes overseeing the editorial schedule and reviewing all articles and approving final content.
  • Creates the strategies and content for the use of targeted email communication campaigns, digital signage and other electronic media.
  • Provides oversight for Campus + Community Planning’s visual identity; monitors output to ensure consistent use.
  • Manages and develops content for materials, including newspaper ads, fact sheets, brochures and display materials.
  • Develops presentations for senior staff.
  • Manages external designers and internal staff to ensure consistency of materials with overall UBC brand.
  • Coordinates with Communications and Marketing on brand initiatives.
  • Supports the development of engagement strategies
  • Organizes and participates in public meetings, information sessions and planning sessions. This may include facilitation.
  • Plans and executes engagement events, including event planning, notification and outreach
  • Evaluate and assess the effectiveness of engagement activities.
  • Uses new and innovative approaches for engagement, where appropriate.
  • Issues Management and Media Relations
  • Proactively identifies potential reputational issues and develops strategies for managing those issues.
  • Look for proactive opportunities to integrate media relations into communications and engagement activities.
  • Identifies opportunities to enhance UBC's reputation through positive media stories and works with Public Affairs to develop those stories.
  • Works collaboratively with Media Relations to handle media requests in an efficient manner.
  • Manages, Public Engagement co-op student including, hiring, work planning and management
  • Maintains familiarity with major communications trends, issues, and technologies.
  • Develops strong rapport and relationships with all stakeholder groups, allowing for open and constructive communication and achievement of C+CP objectives.
  • Makes independent decisions and recommendations in areas of prioritizing, planning, and executing communication plans.
  • Exercises a high level of diplomacy and discretion in all interactions.
  • May work on university-wide communications and engagement initiatives, as required.


Director of Communications Requirements:

  • Minimum 15 years’ experience in Corporate Communications, with experience working in a matrixed organization, as well as some Agency and/or political campaign experience.
  • Strong business acumen.
  • Crisis and Issues management expertise preferably in consumer goods; experience in key BTB geographies a plus (California, Maine, Pennsylvania, Florida, Texas, Michigan).
  • Strong experience in issue identification and proactive management across sectors and audiences, including War Room leadership.
  • Demonstrated success translating Enterprise strategy into straight forward messaging and a compelling Corporate narrative.
  • Ability to develop and maintain clear understanding of competitive landscape and marketplace dynamics to inform Corporate positioning and reputation building and protection.
  • Hands-on Corporate Brand leadership and expertise including re-launch and refresh efforts.
  • Experience as Corporate spokesperson in both positive and challenging scenarios.
  • Exceptional writer and inspiring communicator.
  • Deep understanding of media landscape and stakeholder and influencer dynamics, and drivers of reputational risk.
  • Litigation and labor relations communication experience.
  • Must understand and be experienced in digital/social strategy.
  • Must keep abreast of digital best practices.
  • Must demonstrate deep understanding of best messages and tactics to use with specific platforms.
  • Must be able to use data and analytics to drive strategy and continuous improvement as well as demonstrate ROI.
  • Scenario planning and communications training.
  • Strong relationship building skills.
  • College degree (BS or BA minimum); Masters a plus.