COMMUNICATIONS LEAD RESUME EXAMPLE

Published: August 16, 2024 - The Communications Team Leader leads a small team to deliver proactive communications plans that ensure everyone is well-informed, and drive the transformation in service and product delivery. This role involves supporting the Business Transformation group by developing and implementing change plans in collaboration with key stakeholders and enhancing readiness through strategic communication. The lead also crafts impactful communication strategies and content that align with the organization's vision, fosters employee advocacy and enables successful change adoption across the company.

Tips for Communications Team Leader Skills and Responsibilities on a Resume

1. Communications Lead, Sunrise Strategies, Springfield, IL

Job Summary: 

  • Demonstrate the value that the products bring to people's lives and the commitment to creating a more equitable society through compelling storytelling
  • Construct creative, effective, and innovative strategies to build brand awareness in the ever-evolving healthcare landscape
  • Lead external communications in support of Akido’s big-picture initiatives and day-to-day goals
  • Maintain messaging consistency across internal teams, external partners, and customers
  • Design and own media strategy, proactively highlighting key milestones, stories, events, and announcements
  • Create written materials, including press releases, data reports, briefing documents, communications plans and FAQs, blog posts, and other collateral
  • Present, plan and execute events that boost Akido’s reputation as a leader in the space
  • Develop reporter relationships with folks from local, regional, and national media outlets
  • Provide communications guidance on rapid response issues
  • Help create, plan and track profiles for executives to become recognized thought leaders, including media training
  • Manage and track inbound press inquiries
  • Participates in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations.
  • Provides guidance and direction to other professionals, and acts in a consulting and/or advisory capacity
  • Coordinates resolution of highly complex problems and tasks, and possesses the ability to meet and operate under deadlines.


Skills on Resume:

  • Storytelling (Soft Skills)
  • Brand Awareness Strategy (Soft Skills)
  • Communications Leadership (Soft Skills)
  • Messaging Consistency (Soft Skills)
  • Media Strategy Design (Hard Skills)
  • Written Communication (Hard Skills)
  • Event Planning and Execution (Hard Skills)
  • Media Relations (Soft Skills)

2. Communications Lead, Blue Horizon Consulting, Aurora, CO

Job Summary: 

  • Build a communications strategy for the company that fully engages relevant press, influencers, and analysts
  • Create a communications calendar that highlights product releases, customer wins, customer satisfaction scores, analyst mentions, technical advantages, and other relevant content
  • Build tight relationships with key press, working with agency to continually pitch relevant stories to technology and business press
  • Measure the impact of press strategy, refining press pitches, story effectiveness, and writer sentiment
  • Create an investor-relations program that works to educate and inform potential investors about the core values and areas of key differentiation
  • Design an organic social strategy across channels such as LinkedIn, Facebook, Twitter, Instagram, and other relevant channels
  • Build a social marketing calendar that supports awareness goals
  • Identify key influencers and build an outreach program, fostering relationships and educating them on the key values of Yellowbrick
  • With Field Marketing, ensure that events are well-attended by the press and key influencers
  • Design a program for advancing the reputation and visibility of key executives, including managing social channels and procuring speaking opportunities
  • With CMO, build internal awareness of the reputation
  • Measure and manage key KPIs including share of voice, external sentiment analysis, and other key awareness metrics.
  • Proactively build and manage relationships with key internal stakeholders across the Segment Specialist Group
  • Create and deliver employee engagement programs for a remote team


Skills on Resume:

  • Communications Strategy (Hard Skills)
  • Press and Influencer Engagement (Soft Skills)
  • Calendar Creation (Hard Skills)
  • Press Relations (Soft Skills)
  • Investor Relations (Hard Skills)
  • Social Media Strategy (Hard Skills)
  • KPI Measurement (Hard Skills)
  • Stakeholder Management (Soft Skills)

3. Communications Lead, Verity Solutions, Albany, NY

Job Summary: 

  • Lead the design, development, delivery and management of communications
  • Creation of a communication strategy and roadmap
  • Creation and implementation of communication plans for the PMS program and align this to communications strategy and roadmap
  • Plan and deliver communications to help foster a stronger sense of cross-team working both within and external to the program team
  • Support the execution of change plans by Senior Stakeholders and Line Managers
  • Development of strong working relationships to get a good understanding of all activities going on, glean key priorities and identify any communication gaps that need to be addressed
  • Development and execution of new and imaginative ways of communicating activities of the program team including the creation of various media to tell compelling stories
  • Liaise with the stream leads to provide the required information for periodic communications
  • Work with stream Leads and the PMS program manager to feed into meetings
  • Maintaining the intranet space dedicated to the PMS program
  • Gather updates from other stream leads and include these in Internal Communications
  • Manage and disseminate inquiries into the PMS program.
  • Work with stream Leads to support the delivery of targeted communications to support a particular activity
  • Work with the firm's Internal Communications team to ensure smooth, two-way knowledge sharing of upcoming firmwide activities and program timelines


Skills on Resume:

  • Communications Design (Hard Skills)
  • Strategy Development (Hard Skills)
  • Plan Implementation (Hard Skills)
  • Cross-Team Collaboration (Soft Skills)
  • Change Management Support (Soft Skills)
  • Relationship Building (Soft Skills)
  • Creative Storytelling (Soft Skills)
  • Internal Communications Management (Hard Skills)

4. Communications Lead, ClearPath Media, Greensboro, NC

Job Summary: 

  • Assist the Head of Strategic Communications and Brand to strategize, drive and implement all media communications and ensure they are aligned with corporate and business imperatives
  • Set standards and govern processes to ensure spokespersons are media and presentations-skills trained
  • Guide a team to perform and deliver strategic, business-focused and high-impact external communications through effective media relations and compelling news-driven content
  • Ensure a high standard of quality across all external communications materials including media training guides, briefing notes, press releases, Q&As, OpEds, etc.
  • Develop issue and crisis response strategies, and support senior leadership in times of crisis.
  • Develop and execute bank-wide internal communications strategy in line with the organization’s strategic priorities, values, and culture.
  • Develop and execute the CEO communications program
  • Manage the intranet and ensure a high level of engagement
  • Support businesses in implementing their key projects across the bank and support change management in line with the needs of the organization.
  • Develop thought leadership activities and materials focusing on the future of education and work (webinars, podcasts, etc)
  • Support the member schools in their marketing of the CEMS MIM, with advice and appropriate materials
  • Be the contact person for the press agency and define their objectives together with the CEMS Executive Director
  • Be responsible for the website, its accuracy, performance, and attractiveness
  • Set the internal communication policy and implement it


Skills on Resume: 

  • Media Communications Strategy (Hard Skills)
  • Team Leadership (Soft Skills)
  • Media Relations (Soft Skills)
  • Crisis Response (Hard Skills)
  • Internal Communications (Hard Skills)
  • CEO Communications (Hard Skills)
  • Thought Leadership (Soft Skills)
  • Intranet Management (Hard Skills)

5. Communications Team Leader, Momentum Communications, Richmond, VA

Job Summary: 

  • Develop the overarching Communications Strategy and communication plans for specific activities and manage their effective implementation
  • Use expertise, experience, and industry best practices to help BEP understand its stakeholders, identify the right channels, styles, and activities for specific audiences
  • Maintain excellent contacts and relationships with a wide range of internal and external stakeholders
  • Liaise with Project Directors and Delivery Leads to understand, document, and share project progress, successes, and challenges through a range of physical means and digital technologies
  • Hold colleagues to account for their communications responsibilities to drive the communications cycle ensuring timely and regular activities underpin the rhythm of the business and contribute to creating trust, understanding and a positive reputation among all stakeholders
  • Act as a trusted advisor to colleagues of all levels to ensure effective communication is at the heart of their work
  • Advise colleagues across the project - particularly senior managers on employee, community media, and political issues and appropriate responses
  • Seek regular feedback from BEP staff and ensure communication is two-way
  • Work with project leads and the recruitment team to help the BEP project attract and retain talented individuals
  • Collaborate with the project IT team to advise and implement the most appropriate communication tools and technologies
  • Review and expand the current Social Media presence including website, Twitter, Linked in, etc.
  • Develop the written content for external publications and submissions for awards where appropriate
  • Review and improve physical signage and poster campaigns on the construction site targeted at Trade Operatives
  • Develop and implement a calendar of events including project milestones and annual national events.


Skills on Resume: 

  • Communications Strategy (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Project Progress Documentation (Hard Skills)
  • Accountability Management (Soft Skills)
  • Trusted Advisor (Soft Skills)
  • Crisis Response and Media Advising (Hard Skills)
  • Social Media Strategy (Hard Skills)
  • Event Planning (Soft Skills)

6. Communications Lead, Apex Digital, Dayton, OH

Job Summary: 

  • Drive strategic development and implementation of communications strategies and initiatives to support the brand development and reputation management of TikTok in Ireland
  • Work in close collaboration with public policy, legal, safety, and global business solutions teams in particular and the Irish senior leadership team, provide regular communications counsel and support, to ensure message accuracy and consistency
  • Strategize and execute communications programs from messaging development, and media outreach plan to proactive pitching on key corporate issues including corporate positioning, trust, and safety and privacy
  • Support the rapid response comms program, managing and resolving end-to-end daily inbound media inquiries for Ireland
  • Work closely with the global Comms team to package up relevant communications material that supports Irish communications
  • Provide other ad hoc support to ensure that the appropriate communications are being developed and implemented to support the program
  • Provide support to the Head of the Client, Matter lifecycle program with the preparation of presentations and materials
  • Substantial experience in leading communication activities at a senior level within a legal services environment and/or a major organization.
  • Manage and evolve IT communication channels such as IT services portal and IT user-related communities in the Enterprise Social Network
  • Ensure high-quality information is easily made available to users in attractive and modern formats
  • Facilitate cross-functional knowledge and best practice development and sharing, by being the custodian of IT user information
  • Coordinating and supervising change management, user communications, usage development, and education for IT services and projects
  • Ensuring high-quality information to users of Nokia IT services with simple, authentic messaging tailored to the audience, using the most appropriate channels and state of art channels and media
  • Redefining, implementing and continuously evolving the IT services portal to bring an efficient and effective UI/UX experience to end users


Skills on Resume:

  • Strategic Communications (Hard Skills)
  • Brand Development (Soft Skills)
  • Media Outreach (Soft Skills)
  • Rapid Response Management (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • IT Communication Channels (Hard Skills)
  • Content Development (Hard Skills)
  • Change Management (Soft Skills)

7. Communications Lead, Insight Media Group, Salem, OR

Job Summary: 

  • Create a Communications Strategy in line with the Change Management Strategy.
  • Develop and execute a Communications Plan.
  • Develop communications based on client's standards and best practices.
  • Collaborate with the Project’s internal OCM for alignment of communications with change activities.
  • Provide communications counsel and support to the Change Network Lead to ensure effective communications with the Change Network representatives and their respective Lines of Business.
  • Create a Communications Strategy and Plan by the client's standards
  • Identify and analyze stakeholders and audiences, draft key messages, and action plans, and manage effective communications delivery.
  • Generate and maintain awareness for the Project.
  • Help target audiences understand the objectives of the upcoming changes and link them to the company values and strategy.
  • Create and maintain awareness of the project’s progress and milestones with key internal audiences including employees and the project team, working closely with the Project Leadership Team, internal OCM and Corporate Communications.
  • Educate target audiences about the Project, in relevant, meaningful and timely ways throughout the project lifecycle, to maintain the knowledge and understanding among key audiences.
  • Provide communications counsel and advice to the Project Leadership Team in their communications to the broader project team throughout the lifecycle.
  • Prioritize and multi-task in a fast-paced environment, with multiple assignments from conception to completion on a deadline.
  • Monitor and measure the effectiveness of internal communications through digital analytics, surveys, and other key performance indicators


Skills on Resume:

  • Communications Strategy (Hard Skills)
  • Plan Execution (Hard Skills)
  • Stakeholder Analysis (Hard Skills)
  • Change Management (Soft Skills)
  • Internal Counseling (Soft Skills)
  • Project Awareness (Soft Skills)
  • Multitasking (Soft Skills)
  • Performance Monitoring (Hard Skills)

8. Communications Lead, Elevate Communications, Knoxville, TN

Job Summary: 

  • Advise on, draft, or assist in drafting, external communications to customers in connection with pensions legislation, regulation, codes and guidance
  • Ensure the communications are both compliant with pensions law and regulation and in a format suitable for customers
  • Monitor and analyze proposed, new, and revised pensions legislation and regulation arising from HMRC, HMT, and the DWP, together with associated codes and guidance from the Pensions Regulator
  • Provide clear guidance on, and impact assessment of, any proposed, new, and revised pensions legislation, regulation, codes and guidance, in a format suitable for the business teams
  • Provide training on pension matters to the business teams
  • Provide technical guidance to the business teams both proactively by anticipating a need and preparing information about it, and reactively by answering queries raised on pensions legislation, regulation and guidance
  • Seek to find pragmatic and compliant solutions to issues
  • Build excellent relationships with colleagues across the business, including those in Operations, Risk, Technical, Tax and Finance
  • Make a positive contribution to the team culture and ethos
  • Work collaboratively with the wider project team to deliver such events
  • Liaison with Joint Venture parent companies to help facilitate dissemination of parent company messages.
  • Prepare presentations for events and engagements and develop unique event opportunities in collaboration with the Partner
  • Shape and manage the awards platform for BMD


Skills on Resume:

  • External Communications (Hard Skills)
  • Pensions Compliance (Hard Skills)
  • Legislation Monitoring (Hard Skills)
  • Impact Assessment (Hard Skills)
  • Technical Guidance (Soft Skills)
  • Training and Education (Soft Skills)
  • Pragmatic Solutions (Soft Skills)
  • Relationship Building (Soft Skills)

9. Communications Lead, Nexus PR, Wichita, KS

Job Summary: 

  • Assist in the development of the studio’s marketing and communications plans
  • Manage the BMD brand across all external touchpoints
  • Oversee development and posting of content for the BMD website, social media platforms and digital presence, including writing case studies, articles, social posts, etc.
  • Proactively foster engagement on social platforms, responding to comments, building community, etc
  • Monitor social media and website analytics, lead publication of quarterly newsletter
  • Measure and report the performance of marketing initiatives across all touchpoints
  • Write articles and champion thought leadership opportunities
  • Maintain an ongoing survey of the media landscape as it relates to BMD and its brand, and provide regular updates and direction to the team
  • Liaise with BMD’s PR consultant to promote and publicize project launches, develop original content for PR stories
  • Review press releases and respond to requests for photos and materials for PR initiatives and events
  • Develop relationships with consumers, music, tech, sports, and lifestyle media, sharing case studies, and trends and highlighting the diversity of the community, content, creators and artists 
  • Possess familiarity with the varying interests and priorities of the audience segments, media contacts, market cultures, communities, and creators/public figures to build effective PR campaigns
  • Manage external Communications agencies/partners on the development of media strategies, resources, and creative plans 
  • Provide guidance on communications materials and processes for partners and creators, manage company spokespeople


Skills on Resume: 

  • Marketing Strategy Development (Hard Skills)
  • Brand Management (Hard Skills)
  • Content Creation (Hard Skills)
  • Social Media Engagement (Soft Skills)
  • Analytics Monitoring (Hard Skills)
  • Thought Leadership (Soft Skills)
  • PR Management (Soft Skills)
  • Relationship Building (Soft Skills)

10. Consumer Communications Lead, BrightWave Consulting, Des Moines, IA

Job Summary: 

  • Collaborate closely with cross-functional stakeholders to develop consumer communications campaigns and initiatives that celebrate the brand, draw in new audiences, and convey appeal, differentiation, and value as a community
  • Strategize and oversee consumer communications programs from messaging development, and multi-tier media outreach plan to proactive pitching
  • Develop a deep understanding of the product, market, users, and industry
  • Help develop and refine the brand voice, and messaging, and maintain brand consistency across all platforms
  • Write and edit different types of copy (long, short, headlines, stories) for a wide range of audiences and purposes, effectively distilling complex topics
  • Create and maintain the content strategy and calendar
  • Collaborate with ecosystem partners on announcements
  • Cooperate tightly with the product, biz dev, and marketing teams to ensure that both end-users and developers fully understand the benefits and nuances of the product
  • Assist in structuring the content architecture
  • Build and create awareness for Gusto’s employer brand, and develop the voice on key issues affecting employees.
  • Coordinate across the organization on strategic communications and reactive messaging
  • Provide message guidance and resources for cross-team use.
  • Develop systems and approaches for measuring the performance of communications programs.
  • Drive development of executive communications, including contributed content and presentations.


Skills on Resume:

  • Communications Strategy (Hard Skills)
  • Messaging Development (Hard Skills)
  • Brand Voice Consistency (Soft Skills)
  • Copywriting (Hard Skills)
  • Content Strategy (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Performance Measurement (Hard Skills)
  • Executive Communications (Soft Skills)

11. Corporate Communications Team Leader, Pinnacle Communications, Boise, ID

Job Summary: 

  • Develop deep subject matter expertise in Blockchain.com technology, crypto, and issues that impact the business and the competitive landscape
  • Guide communications strategy for critical business issues, working cross-functionally with various teams at Blockchain.com
  • Create and execute communications programs that amplify Blockchain.com’s corporate messages, grow executive profiles, and maintain the reputation with the investor community
  • Serve as corporate spokesperson on select issues and help plan for and manage crises and issues
  • Conceptualize, write and deliver long-form content such as white papers and op-eds
  • Leverage existing relationships and cultivate relationships with national business, technology, and finance reporters
  • Development of a results-oriented media relations strategy, creating highly engaging corporate story pitches, and seeking placements in top-tier online, print, and broadcast media
  • Work cross-functionally to understand the latest trends and campaigns in the business, and translate them into coverage
  • Monitor business, tech, and financial news and industry trends and make appropriate recommendations regarding communication strategy surrounding them
  • Support an ongoing media relations program – manage incoming media requests, schedule interviews, draft media responses, prepare spokespeople, and develop story ideas/opportunities for press engagement
  • Write and edit press releases, pitches, talking points, collateral, bylines, and presentations
  • Act as liaison between Blockchain.com and external public relations agencies
  • Lead the preparation of award submissions and thought leadership opportunities
  • Monitor, analyze, and communicate PR results on a monthly and quarterly basis
  • Provide support for PR/communications-related projects daily.


Skills on Resume:

  • Blockchain Expertise (Hard Skills)
  • Communications Strategy (Hard Skills)
  • Media Relations (Soft Skills)
  • Crisis Management (Soft Skills)
  • Long-Form Content Creation (Hard Skills)
  • Trend Monitoring (Hard Skills)
  • Spokesperson Preparation (Soft Skills)
  • PR Results Analysis (Hard Skills)

12. Communications Lead, Catalyst Media, Lansing, MI

Job Summary: 

  • Generate internal communications that are simple, effective, support staff and reflect the FWO Purpose and Compliance and Enforcement Priorities
  • Manage a small geographically dispersed team to deliver consistent and unified messaging aligning with operational and strategic plans
  • Develop and coach team members to achieve key customer and employee experience initiatives
  • Engage and collaborate with key stakeholders to identify opportunities, achieve outcomes and facilitate cooperation
  • Actively monitor emerging trends in the external environment and understand how developments impact employees and customers
  • Develop and implement innovative communication and training solutions for staff
  • Monitor and maintain team mailboxes and Intranet pages
  • Develop, format and edit governance materials (e.g. forms, PDFs, process maps, infographics and branding)
  • Plan for and support the delivery of business change activities, including major Information Communication Technology projects, culture and legislative changes
  • Maintain key relationships across CSB and wider FWO to monitor and meet Corporate Plan performance measures
  • Work collaboratively through participation in working groups and agency networking to negotiate and implement customer and employee experience and business improvement initiatives.
  • Write and develop messaging around a variety of topics, including company-wide strategies/policies, announcements, All-Hands presentations, FAQs, and the internal knowledge base.
  • Build and manage a global internal communications calendar that optimizes information distribution and employee engagement.
  • Lead the development and strategy around new and existing communications channels, and ensure consistency of messages across all internal channels.


Skills on Resume:

  • Internal Communications (Hard Skills)
  • Team Leadership (Soft Skills)
  • Stakeholder Engagement (Soft Skills)
  • Trend Monitoring (Hard Skills)
  • Training Solutions (Hard Skills)
  • Governance Material Development (Hard Skills)
  • Business Change Support (Soft Skills)
  • Communications Strategy (Hard Skills)

13. Internal Communications Team Leader, Summit Strategies, Charleston, SC

Job Summary: 

  • Develop and execute a strategic internal communications plan and lead the IC streamlining processes.
  • Ideate and explore creative and innovative approaches to engage and/or target internal audiences
  • Work in close partnership with HR, Marketing, Leadership, and the business functions to execute communication initiatives from concept to delivery.
  • Develop and author a variety of internal and leadership communication material including internal news to employees, HR campaigns, announcements, newsletters, digital assets and events.
  • Manage and optimize internal communications channels and identify new and creative ways to educate and engage employees.
  • Maintain and implement the IC editorial calendar (newsletters, intranet, etc), research and develop quotes/testimonials from people, write stories, shoot videos, and manage key IC campaigns.
  • Design, track, and report internal metrics and results of initiatives to demonstrate impact on the communications efforts
  • Establish and maintain relationships with journalists and other influencers, including business, technology, and culture-focused press.
  • Create corporate thought-leadership platforms across a wide range of key issues, including the development of points of view, targeted media outreach, and campaign development.
  • Work closely with peers in Communications, as well as the People, Legal and Finance teams, cross-department stakeholders, and executives 
  • Establish a trusted voice within the organization, and facilitate streamlined and clear messaging to a distributed, global workforce.
  • Identify opportunities to share key milestones, business updates, cross-functional projects, DEI programs, and People & Culture initiatives with the organization.
  • Maintain and update on-call escalations lists and procedures for carrier services.
  • Investigate, report and remediate fraud and abuse of telecommunications facilities from internal and external sources.


Skills on Resume: 

  • Internal Communications Strategy (Hard Skills)
  • Creative Engagement (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Content Creation (Hard Skills)
  • Channel Optimization (Hard Skills)
  • Metrics Reporting (Hard Skills)
  • Thought Leadership (Soft Skills)
  • Crisis Management (Soft Skills)

14. Communications Lead, Synergy Communications, Baton Rouge, LA

Job Summary: 

  • Design/modify queries and implement ad hoc requests that may address larger system needs.
  • Work with vendors to achieve results for community members.
  • Assess customer needs and convey, to customers, a sense of being listened to, communicated with, and involved, by confirming customer requirements during program development, design, testing, and implementation.
  • Promote confidence among staff that they can approach the incumbent with any idea, and receive respect, due consideration, and follow-up.
  • Serve as the primary resource for incoming and outgoing carrier services that support telecom systems and networks.
  • Be knowledgeable on billing, database hierarchy, system administration and university interface programs.
  • Conduct audits to ensure that billing properly reflects current rates for provided services.
  • Be a backup on ledger feeds and UR Financials reconciliations.
  • Provide programming support for ad hoc accounting and management reports.
  • Provide specialized audits of various services at scheduled intervals and accomplish complex changes at an application, process, and system level.
  • For new services, define billing processes, create/consult on user requirements, and be a resource for expense management functions.
  • Serve as department expert on service ticket management for tickets including carrier services, billing, and customer statement audits.
  • Conduct meetings on ticket review and management and cross-train team on researching complex service requests and customer-reported issues.
  • Responsive calendar management, effective use of e-mail, demonstrate readiness for and team involvement in meetings.
  • Assume responsibility for assigned/delegated tasks, updating team members in a consistent and responsive manner


Skills on Resume:

  • Query Design (Hard Skills)
  • Vendor Management (Soft Skills)
  • Customer Needs Assessment (Soft Skills)
  • Telecom Systems Management (Hard Skills)
  • Billing Audits (Hard Skills)
  • Service Ticket Management (Hard Skills)
  • Programming Support (Hard Skills)
  • Cross-Team Communication (Soft Skills)

15. Group Change & Communications Lead, Meridian Media, Spokane, WA

Job Summary: 

  • Lead change communications and change deployments for large group-wide HR projects
  • Independently develop engagement campaigns to inspire the people and shape the growth culture
  • Creating a network of local change champions in BUs and co-lead it as per project
  • Support the Group HR Director with preparing and working on presentations for HRLT meetings, senior management calls, and others
  • Support HR subfunction leads with their change & comms agenda
  • Collaborating with the HR PA&C Comms Manager to develop and implement communication plans for HR projects for all employees
  • Support and follow up with BUs on their implementation progress
  • Keep the HR Community activated and up-to-date
  • Act as a moderator in different communities, and meetings and co-create and maintain close relationships with BUs
  • Serve as group's team liaison for engineering issues assisting team members with complex audit and billing inquiries that may require substantial research effort extending to vendor's records or manual intervention.
  • Investigate and recommend appropriate security for communications systems.
  • Ensure that delivery of communication advice and outputs is seamless, appropriate, responsive, easy, and consistent across the group
  • Develop team capability through coaching, mentoring, development planning and actively sharing knowledge and expertise
  • Drive results by delegating appropriately to the skills, experience, and workload of team members


Skills on Resume:

  • Change Communications (Hard Skills)
  • Engagement Campaigns (Soft Skills)
  • Network Building (Soft Skills)
  • Presentation Support (Hard Skills)
  • HR Project Collaboration (Soft Skills)
  • Community Management (Soft Skills)
  • Security Investigation (Hard Skills)
  • Team Development (Soft Skills)

16. Communications Lead, Echo PR, Hartford, CT

Job Summary: 

  • Work with business partners to develop clear, compelling communications and documentation for Supermarket teams.
  • Lead the way by providing communications/documentation support 
  • Consideration of timing, audience, channels, stakeholder impacts, reputational risks, and opportunities.
  • Using established tools, processes, and communication channels to ensure clear, consistent communication
  • Ensuring all communication and documentation is consistent in message content, language, and style
  • Working with the Operations team to validate the operational rigor of all communication and documentation, monitoring its alignment with current business standards
  • Maintaining and following sign-off and version control processes
  • Sharing on-call responsibilities with other Communications team members on a rotating basis
  • Foster engagement and a positive, and change-agile, team culture
  • Increase the adoption of the new services by designing and delivering effective communications products
  • Enabling the team to work as trusted advisors, finding their solutions, and providing an evidence base for any recommendations offered
  • Agree on challenging goals and clear expectations with team members
  • Develop end-to-end communication plans for BUs directly depending on their needs.


Skills on Resume:

  • Communication Development (Hard Skills)
  • Documentation Support (Hard Skills)
  • Stakeholder Impact Assessment (Soft Skills)
  • Consistency in Messaging (Soft Skills)
  • Operational Alignment (Hard Skills)
  • Version Control (Hard Skills)
  • Team Engagement (Soft Skills)
  • Adoption Strategy (Soft Skills)

17. Communications Team Leader, Vista Communications, Little Rock, AR

Job Summary: 

  • Manages a small team of professionals to deliver a plan of proactive communications 
  • Ensure everyone is kept well informed transform ways of working and how to deliver services and products to customers.
  • Supports the Business Transformation business group to deliver communications activities and is part of the Corporate Strategic and Digital Communications Group.
  • Developing change plans together with key stakeholders, plan and cascade those change plans to BUs while supporting its implementation through change networks
  • Working on end-to-end communication plans for Group HR projects aimed to reach the HR community and beyond.
  • Focus on assessing change readiness, deploying tools and levers to be change-ready, strategizing communication to enable faster adoption
  • Run communication campaigns to assess and improve impact for the realization of value from all central change management initiatives.
  • Partner with stakeholders in the organization to develop the right climate for change and build employee advocacy for embracing the change agenda across the board
  • Plan, drive, and implement central change management activities, track the delivery, and deploy mechanisms for continuous feedback
  • Formulate a communication strategy to build efficacy from designated communication outcomes (Right Content people time)
  • Create change partners and advocates among employees by pitching relevant stories about momentum leading to success through change
  • Design and develop vision-aligned, strategy-led, high-impact communication content to ensure clarity
  • Working with cross-functional teams and senior stakeholders from HR and other functions as well.


Skills on Resume:

  • Team Management (Soft Skills)
  • Proactive Communications (Hard Skills)
  • Change Management (Soft Skills)
  • Strategy Development (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Content Creation (Hard Skills)
  • Campaign Execution (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)