Published: August 14, 2024 - The Communications Executive excels in crafting compelling content across multiple platforms, from social media posts and website articles to press releases and stakeholder communications. Employing simple video and graphics tools like Canva, bring visual creativity to projects while effectively managing communication channels and strategies within the firm. This role involves engaging with journalists, developing targeted campaigns, and enhancing internal communications to foster greater collaboration and innovation across departments.
Tips for Communications Executive Skills and Responsibilities on a Resume
1. Customer Communications Executive, River Tech Solutions, Orlando, FL
Job Summary:
- Supporting the planning, execution & regular review of comms ensuring data and messaging align with the customer audiences and brand values
- Tracking the weekly performance of activity KPIs against the team targets and communicating the results to the CRM Manager and wider team
- Reviewing the content of service and insurance comms to ensure in line with the brand and regulatory obligations, maintaining an ongoing track of volumes and budget
- Working with words, writing social media posts and articles for websites, and things like press releases, letters to stakeholders, and reports.
- Being visually creative using simple video and graphics packages like Canva
- Listening carefully to what patients and stakeholders have to say about the clients’ projects.
- Organise, set up, and run patient and public involvement events and activities of all different shapes and sizes, and report the outputs.
- Working with journalists, briefing them, handling their requests, and accompanying them on on-site visits.
- Developing campaigns and managing the input of creative suppliers.
- Central team communications support supporting the firm's wider teams and initiatives, including CRS, D&I, HR, and Diversity.
- Promoting channel use and engagement of the firms various internal channels.
- Advising colleagues on usage and considering new ideas for change and development of these channels.
- Coordinating regular firmwide employee briefings and connection sessions
- Developing and rolling out an effective communications schedule
- Managing the firm's intranet including creating, uploading and updating content and circulating a weekly news update and announcements.
- Producing, editing and hosting webinars, podcasts and videos.
Skills on Resume:
- Communications Planning (Hard Skills)
- KPI Tracking (Hard Skills)
- Content Creation (Hard Skills)
- Social Media Management (Hard Skills)
- Event Coordination (Hard Skills)
- Media Relations (Soft Skills)
- Intranet Management (Hard Skills)
- Video and Podcast Production (Hard Skills)
2. Business Partner Communications Executive, Green Horizons Media, Austin, TX
Job Summary:
- Develop creative communications plans that target primarily employee audiences with engaging material that uses the best channels available to budget, to quality and delivered on time
- Deliver the outputs of those plans by working closely with Business Partner Communication and the wider UK Communication Team
- Produce regular reports to update on performance against agreed plans
- Support the delivery of Group employee communications activity and messaging
- Develop strong relationships with all stakeholders
- Create and curate a continuous pipeline of content that can be used across a range of channels and ensure messages reach the right audience(s) at the right time
- Ensure appropriate signoffs are obtained for all published content, including safety aspects
- Support delivery of internal events and conferences
- Coordinate and support the creation of impactful submissions for relevant industry awards
- Develop case studies that highlight key work-winning themes, such as industry-leading capability, sustainability, innovation and engineering expertise
- Ensure accurate audience data and segmentation are available for successful communication and campaign delivery and measurement
- Manage and update SBU digital communication channels, including SharePoint and Yammer.
- Helping to ensure all communications are compliant and sent in line with regulatory SLA’s
- Raising purchase orders, receipt invoices and tracking spend on line by line basis
Skills on Resume:
- Communications Planning (Hard Skills)
- Content Creation (Hard Skills)
- Stakeholder Relationships (Soft Skills)
- Internal Event Support (Hard Skills)
- Award Submissions (Soft Skills)
- Audience Segmentation (Hard Skills)
- Digital Channel Management (Hard Skills)
- Compliance Management (Hard Skills)
3. PR and Communications Executive, Beacon Media Group, Atlanta, GA
Job Summary:
- Assist in defining, managing, and executing the consumer PR strategy for Hostelworld
- Come up with ideas that position Hostelworld as the only brand that helps travelers meet people to hang out with when traveling
- Coordinate and manage public relations requests, media inquiries and press office activities
- Build strong media relationships with key Gen Z / Millennial publications
- Work closely with the Social Media team to ensure a holistic approach to all PR initiatives
- Organise and manage press and influencer stays, and PR events
- Track and report PR coverage, as well as monitor and analyze competitor activity
- Stay up-to-date with the industry trends and best practices to bring fresh ideas to the overall communications strategy
- Support all European external communications activities, both reactive and proactive – with a special focus on the UK and London office
- Work alongside the Director of Communications for Europe to manage agency partners to support the execution of announcements and campaigns ensuring a return on investment
- Contribute to the tactical roll-out of campaigns and announcements across multiple channels working in collaboration with other experts at Greystar in digital and internal communications
- Provide media intelligence and contribute ideas to thought leadership topics, messaging, and briefings to ensure Greystar is viewed as an innovative market leader
- Work as part of a team delivering and promoting attendance at key industry events such as MIPIM and EXPO Real
- Draft all internal communications including the European bi-monthly newsletter
- Maintaining the awards tracker and leading the production of all corporate award entries
Skills on Resume:
- PR Strategy (Hard Skills)
- Media Relations (Soft Skills)
- Event Management (Hard Skills)
- Social Media Collaboration (Soft Skills)
- Competitor Tracking (Hard Skills)
- Industry Monitoring (Hard Skills)
- Thought Leadership (Soft Skills)
- Internal Communications (Hard Skills)
4. Internal Communications Executive, Skyline Public Relations, Denver, CO
Job Summary:
- Manage the purchasing of goods and services, liaising with internal support functions, approved suppliers and the wider communications team
- Support preparations for key internal events, taking on a wide range of responsibilities to ensure the successful delivery
- Manage the organization of workshops, including scheduling and compiling presentation material
- Support the delivery of KNUK initiatives and programs, relating to colleague engagement
- Developing presentations, collateral, and communications in a variety of formats (podcasts, videos, etc.) to drive the internal culture and align colleagues with the values
- Track the progress and keep the dashboard up-to-date through the relevant tools (e.g Qualtrics survey tool, focus groups, analytics)
- Measure how effective communication is, understand what's working and what needs to improve, and use this to drive improvements
- Work in conjunction with the corporate communications team, and be able to contribute to the organization’s communications strategy, implement, monitor and evaluate it
- Support the communication objectives and maximize positive exposure in all markets the company operates in
- Work closely with both the Digital and PR agencies on identifying content angles and support with the execution
- In conjunction with the Digital/PR agency, arrange and coordinate interviews, build and maintain relationships with journalists and influencers
- Plan, implemented and managed various public relations activities
- Determine KPIs for all activities and measure and produce reports on each activity’s performance
- Use different channels to optimize the campaign's reach and success
- Able to contribute with ideas to presentations
- Understand key competitors and be up-to-date with their activities
Skills on Resume:
- Purchasing Management (Hard Skills)
- Event Coordination (Hard Skills)
- Presentation Development (Hard Skills)
- Colleague Engagement (Soft Skills)
- Communication Strategy (Soft Skills)
- Public Relations (Soft Skills)
- Performance Measurement (Hard Skills)
- Competitor Analysis (Hard Skills)
5. Corporate Communications Executive, Oceanview Communications, Miami, FL
Job Summary:
- Responsible for various kinds of corporate materials and communications copy, including electronic and print communications, company publications, press releases, newsletters, internal social networking platforms, intranet, social media etc.
- Assist in planning and implementing external and internal communication initiatives as well as corporate cultural activities
- Support and organize corporate and CSR events in accordance with the company’s areas of focus
- Promote the Corporate image and maintain good relationships with the media
- Assist with corporate and ad-hoc projects
- Provide efficient administrative support to senior role holders in the business.
- Create and draft advanced presentation material and communications materials (in standard documents and for use online – corporate intranet).
- Complete early-stage tender documentation (RFIs and RFPs) with standard company information (already in existence).
- Responsibility for library ownership/template storage of slide decks and content for other users.
- Build relationships with large and diverse administrative and marketing teams across the business.
- Opportunity to be involved in broader communications, marketing, and research tasks related to this Real Estate business unit.
- Research and create content for social media channels
- Provide writing, formatting, proof-reading, and editing services to support the content creation for the national communication channels
- Support local and national colleague awards and other recognition mechanisms
Skills on Resume:
- Corporate Communication (Hard Skills)
- Event Coordination (Hard Skills)
- Media Relations (Soft Skills)
- Administrative Support (Soft Skills)
- Content Creation (Hard Skills)
- Tender Documentation (Hard Skills)
- Social Media Management (Hard Skills)
- Proofreading and Editing (Hard Skills)
6. Communications Executive, Crescent Media Services, Las Vegas, NV
Job Summary:
- Support the marketing team in the delivery of effective marketing programs that achieve company objectives
- Assist in the execution of a variety of marketing initiatives that drive brand awareness, trial, and distribution, including the day-to-day execution of marketing campaigns
- Support the development and execution of sales and marketing materials, adapting scopes, timelines, and deliverables for maximum benefit
- Generate PR clippings, proposals, and other ad-hoc reports locally and regionally
- Help gather, analyze, and present the brand, competitor insights, trends, and data
- Be a confident self-starter who can forge great relationships with a wide variety of people at all levels of the organization.
- Be an all-rounder capable of producing excellent and eye-catching written campaign materials, such as social media content, e-newsletters and media releases, for a variety of audiences to successfully achieve outcomes.
- Plan and deliver campaigns effectively, coordinating resources from across the team, and seeing them through to completion while providing updates on performance throughout.
- Strive to produce best-in-class communications support and be expected to evaluate the impact of activity to ensure it delivers against campaign objectives.
- Providing a central point of contact for advisers who want to access smart hub or other creative assets and who need support or help on a day-to-day basis.
- Monitor quality checks of all communications activity against brand tone of voice and identity guidelines, ensuring compliance with regulatory requirements.
- Manage Smart Hub day-to-day in terms of activity, cost control, and enduring quality of assets available.
- Ensuring a constant, visible, and effective set of creative assets and resources that are accessible to key target stakeholder groups.
- Driving a best-in-class central resource of communications tools and assets that can be deployed effectively by FA partners and firms.
Skills on Resume:
- Marketing Program Execution (Hard Skills)
- Campaign Coordination (Soft Skills)
- Content Creation (Hard Skills)
- Competitor Analysis (Hard Skills)
- PR Reporting (Hard Skills)
- Relationship Building (Soft Skills)
- Compliance Monitoring (Hard Skills)
- Resource Management (Soft Skills)
7. Communications Executive, Pineapple Digital Agency, Nashville, TN
Job Summary:
- Work closely with the existing team and key partners to deliver a creative social media strategy that engages UGLE’s members and members of the public by showcasing the benefits of Freemasonry across all of its social media channels (YouTube, Twitter, LinkedIn, Instagram, Facebook and Podcasts)
- Assess and report back on the impact of both the new social media strategy and specific campaigns.
- Lead copywriting within the department and create new video content for the organization
- Be a key influencer internally and be able to confidently showcase the power of social media to key stakeholders in the business
- Stay up-to-date with the latest online and digital trends and implement these ideas into the social media strategy
- Confidently handle any front-of-house/customer social media inquiries - dealing with them promptly and showing confidence in the scheduling, composing, and posting of all group wide social media content
- Set company-wide best practice guidance for social media and train others
- Assist in the delivery of any corporate events
- Collaborate with subject matter experts, executive leadership, and communications teammates across the company to develop strategic content.
- Develop content in various formats, including executive speeches and talking points, video scripting, opinion-editorial pieces, and internal and external program messaging.
- Serve as a strategic communications advisor, actively engaging senior management to recommend venues and channels for effective message delivery and constructing messaging for high-impact
- May indirectly or directly manage and collaborate with other communications professionals.
- Measure the performance of marketing campaigns, gain insight and assess against goals
- Assist with managing budget, invoice processing and expense tracking effectively
Skills on Resume:
- Social Media Strategy (Hard Skills)
- Copywriting (Hard Skills)
- Video Content Creation (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Trend Analysis (Hard Skills)
- Customer Inquiry Handling (Soft Skills)
- Strategic Communications (Soft Skills)
- Campaign Performance Measurement (Hard Skills)
8. Senior Communications Executive, Summit Strategies Public Relations, Raleigh, NC
Job Summary:
- Support the Corporate Communications Manager on specific matters related to the leased and tenanted industry including the Pubs Code
- Take the lead in developing a forward-looking communications plan for Pub Partners that ties in with the division's long-term strategy and goals.
- Provide day-to-day support to the Head of Group Communications and deliver a high-quality internal and external communications service for the company and its Divisions.
- Support the production and roll-out of internal communications collateral including copywriting and design of newsletters, development and design of internal campaigns.
- Be managing key events and webinars, update and develop engaging content for various platforms, and take ownership of marketing communication activity e.g. production of newsletters, press releases, blog posts.
- Monitor and report on engagement and results, oversee budget trackers, and project management, liaise with third parties, and support a small team to deliver Departmental KPI’s.
- Support all external communications related to the company's reputation, new product/service launches, price changes, policy changes, partnerships, sales, and growth.
- Prepare briefs for interviews (from any company personnel) that are sent out to the press (print, digital, broadcast, social media).
- Coordinating all news/press releases to the media (print, digital, broadcast, social media, podcast, TV) in the GCC.
- Supported the communications manager with angles for pitching news stories/interviews/industry pieces to print, digital, broadcast, and social media reporters/editors to get further traction.
- Assisting with profiling of leadership including Op-EDs, exclusive and strategic interviews.
- Work with the Communications team to source and create engaging materials for external channels
- Source, draft, and create content for engaging social media posts and assist the team with the management of the social channels
- Assist with the maintenance of websites and intranet
- Help manage relationships within the business's external stakeholders
- Content creation of internal newsletters
Skills on Resume:
- Communications Planning (Soft Skills)
- Content Creation (Hard Skills)
- Event Management (Hard Skills)
- Stakeholder Management (Soft Skills)
- Media Relations (Soft Skills)
- Social Media Management (Hard Skills)
- Internal Communications (Hard Skills)
- Project Management (Hard Skills)
9. Communications Executive, Clearwater Creative, Portland, OR
Job Summary:
- Work with senior stakeholders across the business to manage and create meaningful content
- Adapt writing style, voice and content across multiple platforms and brands
- Take ownership of the network communication calendar and create content on the internal intranet
- Manage the news cycle, social media channels and newsletters
- Analyse and measure the success of all campaigns, looking for ways to improve and increase engagement wherever possible
- Partner with internal design teams, and brief them on content creation
- Use initiative to investigate new marketing technologies or techniques
- Seeking out proactive announcements and news stories relating to the Pub Partners division
- Writing compelling case studies about tenants for promotion both across the Pub Partners estate and to the wider industry
- Providing copy for Pub Partners' social media channels as well as any in-house publications
- Helping with written responses to resolve complaints that are brought to the attention of Pub Partners, whether a complaint by a member of the public or a complaint from a tenant
- Keeping an eye on opportunities to enter tenants and the division into awards, such as Great British Pub Awards, Publican Awards, BII Licensee of the Year awards
- Be an active member of the Greene King Press Office team, which includes handling inquiries during the working day and producing the daily news summary and occasional out-of-hours cover on a rota basis
- Help resolve and provide reactive press statements for a range of media inquiries across Greene King
Skills on Resume:
- Content Creation (Hard Skills)
- Stakeholder Management (Soft Skills)
- Social Media Management (Hard Skills)
- Campaign Analysis (Hard Skills)
- Copywriting (Hard Skills)
- Crisis Communication (Soft Skills)
- Press Office Support (Soft Skills)
- Case Study Writing (Hard Skills)
10. Communications and Ticketing Executive, Northern Lights Media, Minneapolis, MN
Job Summary:
- Take the lead in the administration and sending of all supporter communications including marketing and operational messages.
- Working with and accurately preparing large files of data to ensure each supporter’s communications are correct and personal to them.
- Ensure departmental communications plans and records are kept up to date, and the correct processes are followed at all times.
- Develop and maintain relationships with the Contact Centre Management Team and other areas of the business
- Ensure that supporter communications are sent promptly, with limited disruption to service levels and the customer.
- Support the department in tackling ticket touting, by working on post-match communications.
- Support the delivery of internal communications programs, specially safety communications, working with colleagues and stakeholders across the business.
- Research, produce and proofread internal articles and visual content to inform, inspire and educate staff across the Anglia route.
- Manage the day-to-day running of internal communications channels.
- Support the internal communications manager on employee engagement initiatives.
- Deliver ad-hoc projects sought to improve the corporate Internal Communications’ service offering.
- Build a good understanding of the business and its audiences to help advise communications support to key stakeholders and senior managers/leaders.
- Work collaboratively with people across the communications team to deliver joined-up internal and external communications.
Skills on Resume:
- Communication Management (Soft Skills)
- Data Management (Hard Skills)
- Record Keeping (Hard Skills)
- Relationship Building (Soft Skills)
- Service Coordination (Soft Skills)
- Anti-Touting Support (Soft Skills)
- Internal Communications (Hard Skills)
- Employee Engagement (Soft Skills)
11. Communications Executive, Cityscape Communications, Charlotte, NC
Job Summary:
- Assisting with the coordination and execution of campaigns
- Collaborate with local media planners in each market to deliver campaigns on time and brief.
- Delivering campaign learnings and assisting in the preparation of competitive insight
- Helping the Comms manager to test ideas and scale across campaigns
- Follows processes and procedures put in place for effective delivery of campaigns, performance reports, and finance reconciliations to meet client expectations.
- Contributing to overall account and campaign management including Audience insight, Brief internal SBUs, Competitive reviews
- Manage financial management and client approvals/purchase orders
- Keep plans up to date and reconciled.
- Measurement and the collection of data
- Work seamlessly with Nordic and finance teams so as to ensure campaigns are delivered on budget and on
- Schedule client status meetings and maintain up-to-date status document
- Maintain overall reporting and post-campaign evaluation process for key brands
- Facilitating econometric data collection
- Forms a good understanding of the business and the context in which it operates.
- Contribute and work to develop agency client communications and newsletters.
Skills on Resume:
- Campaign Coordination (Soft Skills)
- Media Planning Collaboration (Soft Skills)
- Competitive Analysis (Hard Skills)
- Campaign Testing and Scaling (Hard Skills)
- Process Adherence (Soft Skills)
- Financial Management (Hard Skills)
- Data Collection and Measurement (Hard Skills)
- Client Communication (Soft Skills)
12. Communications Executive, Gateway Media, St. Louis, MO
Job Summary:
- Supporting and ‘championing’ member communication solutions, utilizing a range of communication methods and channels
- Developing and managing feedback channels, such as opinion surveys, presenting feedback
- The senior leadership team and proposing communication and engagement solutions
- Creating and managing newsletters (as well as other relevant channels) to support a central member development plan’
- Developing interesting and engaging stories for members, keeping them engaged and raising awareness of Thatcham’s projects
- Supporting member engagement, addressing any key communication challenges with existing members
- Providing support in developing and delivering member events on both a small and large scale, ensuring that activities are well planned and efficiently run
- Supporting the communications team in delivering a consistent message across internal, member, and media communications
- Serve supporters and deal with their queries on the Ticketing & Membership Services counter, increasing sales by cross-selling other products and services that are suitable for the customer.
- Demonstrate an understanding and take responsibility for maximizing sales for Official Membership, match tickets, and Season Tickets, working towards departmental objectives.
- Ensure that all departmental policies and procedures are always adhered to, including accurately processing customer payments following sales of the above tickets and services.
- Handle telephone calls and emails with professionalism, ensuring they are responded to in an effective manner providing the highest level of customer service, and within a reasonable timeframe, while taking responsibility for queries / complaints.
- Undertake administrative duties such as: allocating tickets for Domestic and European home and away matches, Season Ticket and Official Membership renewals, cup game moves, duplicate requests, returned mail, ticket collections, ticket touting and post-match correspondence, dealing with internal ticket holders.
Skills on Resume:
- Member Communication (Soft Skills)
- Feedback Management (Soft Skills)
- Newsletter Creation (Hard Skills)
- Storytelling (Soft Skills)
- Member Engagement (Soft Skills)
- Event Planning (Hard Skills)
- Consistent Messaging (Soft Skills)
- Customer Service (Soft Skills)
13. Communications Executive, Capital Communications Consultants, Sacramento, CA
Job Summary:
- Research and develop a wide range of informative and influential content for a B2B audience.
- Work independently and make a positive contribution to a wide range of marketing projects and campaigns.
- Draft and write blogs and news articles for company websites and other 3rd party platforms
- Create original content for company websites e.g. landing pages, service pages, company information
- Support the optimization of content to drive traffic and generate leads from organic and paid search
- Copywriting for brochures, datasheets, whitepapers, ebooks, and customer case studies
- Develop and maintain content and social media calendars in line with campaigns and the overall marketing strategy
- Create and schedule posts on social media in line with the social media strategy and help manage account activity
- Creating and distributing press releases to a range of local, national, and industry publications
- Help coordinate webinars and events and manage all pre and post-event communications
- Crafting and submitting company entries for a range of local, national, and industry awards
- Support and create standard and automated email marketing campaigns to keep clients updated, create upsell opportunities and generate new leads
- Writing scripts for a range of video and animation projects and Collaborate with third-party agencies
- Researching and understanding the market and current trends to develop and deliver relevant content and enhance the effectiveness of marketing campaigns
Skills on Resume:
- Content Creation (Hard Skills)
- Copywriting (Hard Skills)
- SEO Optimization (Hard Skills)
- Social Media Management (Hard Skills)
- Strategy Development (Soft Skills)
- Research and Trend Analysis (Hard Skills)
- Event Coordination (Soft Skills)
- Email Marketing (Hard Skills)
14. Communications Executive, Lakeview Communications, Salt Lake City, UT
Job Summary:
- Draft notices, emails, correspondences with external agencies/residents, etc
- Support the Estate and Other Departments in drafting emails/replies/notices
- Manage feedback email account mailbox, including disseminating emails to division admin, replying to residents/vendors, directing emails to other agencies
- Maintain and update TC’s website and draft content for newsletters
- Implement PR strategy/communication/educational campaign and plans
- Involve in planning and organizing events/activities for various improvement and upgrading projects (e.g. Consensus gathering for NRP)
- Canvass for advertisement and sponsorship for the newsletters and other activities
- Assist in calling residents (difficult, complex cases), as a supporting role for the Estate dept
- Writing press pitches and releases to ensure Euromonitor International receives regular and wide-reaching press coverage in target media both print and online
- Identify, arrange, and oversee participation in conferences and trade shows in the region
- Work with the Multimedia Producer in organizing and recording videocasts, podcasts and webinars
- Work with the worldwide team and other offices in the region to provide mutual support on projects
- Work with the team on social media contributions, maintaining and building upon the social strategy in the region
- Communicate to the local sales and research staff on communications activities
- Outstanding opportunity to build internal and external communication skills within the region
Skills on Resume:
- Drafting Correspondences (Hard Skills)
- Email Management (Hard Skills)
- Website Content Management (Hard Skills)
- PR Strategy Implementation (Soft Skills)
- Event Planning (Hard Skills)
- Sponsorship Canvassing (Soft Skills)
- Press Release Writing (Hard Skills)
- Social Media Contributions (Soft Skills)